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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Eu efetuei o pagamento hj a tarde, por volta das 3/4hrs da tarde fiz por boleto bancário, e ate agora nao estou com o Spotify premium.É normal essa demora ?
Please put dates in European accounts in the European date format. I just cancelled my premium subcription with the date format: 4/12/2017. But I knew this subcription was renewing this month of April. If I hadn't kept track of it this time it would ...
Hello !I have a spotify premium account for sometime now, but on my iphone when i open spotify it says free, and all of my playlists are gone, i am using my facebook credentials... However onn spotify.com on my desktop it says i have the spotify prem...
So i accidentally choose the Student account without realizing it wasnt the premium account when it asked for my student so i went back n got the premium account. Buuut when i checked my bank account i for some reason still got charged the student pr...
I just payed the spotify premium but it continue free, how can i change into premuim my account
Hey I want to get a premium membership as a student it says i have to pay 4.99 for 12 months does that mean I have to pay 60 dollars up front or do i have to be commited for that much time?
Compre el paquete de 3 meses por $43.000 pero en la tarjeta cobraron más.
I received a message that my premium payment failed and to update my payment information, but when i click on update i keep getting screen that says "cant reach this page"?? any suggestions?
Hiw can i get 3months free trial of spotify premium with optus?
No acepta mi tarjeta de débito ya lo he intentado muchas veces y sigue igual, no puedo ni cambiar mi forma de pago ni actualizar. Ayuda
Tengo Spotify premium y quiero cambiar a familiar al hacerlo no se hará cargo doble??
I currently live with my parents in London. We're considering getting a spotify family account. In November I will have to go to France to study for 2 months. Will spotify still work while I'm there?
Hi, I'm currently using my mothers spotify, but I want to change to my stepfather's Spotify Family. Will I still get the playlists over to my new user with the Spotify Family?
So it says that on April 8th I got charged the 9.99 +tax and I don't even remember adding my card? I had tried the free trial when I was younger and had the account linked to my fb I recently saw a college student promotion and had clicked on it and ...
Hello,I just arranged a premium account and I would like to use my playlists from my (former) free account in my premium account. Does anybody know?
I have sadly been charged 3 times for premium membership for the last month, but i have on my account cordes2000 still no premium. How can that happen and how can i get help fixing this?
After clicking the download it dont allow me to do so.
I am a student but missed the email saying I needed to prove i was still a student so the £4.99 rate could be kept. I have now been charged £9.99. Is there a way my account can just be rolled on rather than paying for 12 months at the £4.99 price??
My account subscription is premium but why can i download offline?
My account is premium on the pc but when i logged on my phone its says its a free account.