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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73143 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136354 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77781 Views
90 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263071 Views
157 replies
13 likes
Hi. I received 2 payment reference when i chose to pay via cash. Which payment reference should i use?
Hi. I received 2 payment reference when i chose to pay via cash. Which payment reference should i use?
165 Views
0 replies
0 likes
Hello my dad at one point did the premium trail and then after that they started charging him 9.99 and we have tried to go on his account and go on subscription and cancel his premium but it tells him he is on a free trail but yet he is still getting...
Hello my dad at one point did the premium trail and then after that they started charging him 9.99 and we have tried to go on his account and go on subscription and cancel his premium but it tells hi...
Casual Listener
492 Views
3 replies
0 likes
Al agregar mi tarjeta y aprovechar los 30 dias gratis de premium no acepta la tarjeta. Ya intentas varias veces con diferentes tarjetas. Podrian ayudarme por favor?Gracias
Al agregar mi tarjeta y aprovechar los 30 dias gratis de premium no acepta la tarjeta. Ya intentas varias veces con diferentes tarjetas. Podrian ayudarme por favor? Gracias
Newbie
425 Views
2 replies
0 likes
Foi efetuado o pagamento da conta família que eu fiz, mas ainda está Free, vcs estão literalmente me roubando!, Por que não estou usufruindo dos benefícios Premium, eu devolvam meu dinheiro ou resolvam o problema!!!
Foi efetuado o pagamento da conta família que eu fiz, mas ainda está Free, vcs estão literalmente me roubando!, Por que não estou usufruindo dos benefícios Premium, eu devolvam meu dinheiro ou resolv...
Spotify Star
200 Views
1 replies
0 likes
Tengo la siguiente duda:Al pagar la suscripcion ($69ars) en el resumen de la tarjeta me indica que fueron cobrados en dolares, quiero saber si realmente pago con mis dolares o si el pago se realiza con peso argentino y luego cambia la moneda a Spotif...
Tengo la siguiente duda: Al pagar la suscripcion ($69ars) en el resumen de la tarjeta me indica que fueron cobrados en dolares, quiero saber si realmente pago con mis dolares o si el pago se realiza...
220 Views
0 replies
0 likes
MI PAPA CONTROLA LA CUENTA PREMIUM Y ME INVITO PERO CUANDO COMPLETO MIS DATOS DICE QUE NO RESIDO EN EL MISMO LUGAR QUE ÉL, PERO SI LO HAGO, Y YA HE INTENTADO VARIAS VECES Y ME SALE LO MISMO, ESPERO QUE PUEDAN SOLUCIONAR ESTO PRONTO.
MI PAPA CONTROLA LA CUENTA PREMIUM Y ME INVITO PERO CUANDO COMPLETO MIS DATOS DICE QUE NO RESIDO EN EL MISMO LUGAR QUE ÉL, PERO SI LO HAGO, Y YA HE INTENTADO VARIAS VECES Y ME SALE LO MISMO, ESPERO Q...
Roadie
336 Views
1 replies
0 likes
HACE UNA HR DECIDÍ COMPRAR SPOTIFY PREMIUM FAMILIAR, ACCEDÍ A MI CUENTA DE SPOTIFY DESDE MI FACEBOOK, LE DI CLIC EN SPOTIFY FAMILIAR, INSERTE LOS DATOS DE MI TARJETA Y SIGUE SALIENDO QUE MI CUENTA ESTA EN MODO GRATIS Y NO TENGO PREMIUM FAMILIAR YA RE...
HACE UNA HR DECIDÍ COMPRAR SPOTIFY PREMIUM FAMILIAR, ACCEDÍ A MI CUENTA DE SPOTIFY DESDE MI FACEBOOK, LE DI CLIC EN SPOTIFY FAMILIAR, INSERTE LOS DATOS DE MI TARJETA Y SIGUE SALIENDO QUE MI CUENTA ES...
Roadie
281 Views
1 replies
0 likes
My son (12 at the time) had downloaded Spotify and somehow got signed up for the premium to pay via his phone. We have had 5 payments come out as he has not told us about the text messages he receives before we picked up that he was getting charged. ...
My son (12 at the time) had downloaded Spotify and somehow got signed up for the premium to pay via his phone. We have had 5 payments come out as he has not told us about the text messages he receive...
247 Views
0 replies
1 likes
I was invited to the family premium plan, I live with the owner and I put the same address, and even then it appears that I was not accepted in the plan because they can not verify my address with his. I do not know what I'm doing, please help me.
I was invited to the family premium plan, I live with the owner and I put the same address, and even then it appears that I was not accepted in the plan because they can not verify my address with hi...
Roadie
376 Views
1 replies
0 likes
Hi,I paid for premium yesterday and just now it says I have to pay premium to get unlimited skips. On my accounts it says I have premium so it has switched.Best,A
Hi, I paid for premium yesterday and just now it says I have to pay premium to get unlimited skips. On my accounts it says I have premium so it has switched. Best, A
Roadie
396 Views
1 replies
0 likes
Im a premium user for at least a year and suddently the spotify excluded me from my family subscription. Now when my sister try to invite me back it doenst allow me to join saying i dont live with my sister (?). I tried several times trough my cell a...
Im a premium user for at least a year and suddently the spotify excluded me from my family subscription. Now when my sister try to invite me back it doenst allow me to join saying i dont live with my...
Roadie
264 Views
1 replies
0 likes
My premium subscription is not working, I have paid with a working debit card and received an email confirmation. I have also logged out of my account and back in five separate times. I am extremely unhappy and am about to never use Spotify again.
My premium subscription is not working, I have paid with a working debit card and received an email confirmation. I have also logged out of my account and back in five separate times. I am extremely ...
Roadie
274 Views
1 replies
0 likes
I used the free trial for three months a while ago, since the trial ended I have been charged every month with the subscription for premium but still getting the free mode with all the comercials on. When I enter my profile there is no record of any ...
I used the free trial for three months a while ago, since the trial ended I have been charged every month with the subscription for premium but still getting the free mode with all the comercials on....
Not applicable
304 Views
1 replies
0 likes
Hi, My Premium account has suddenly been downgraded back to free. Is something wrong? Latest payment was 26-07-2017 so that shouldn't be the problem. I have logged out an logged in again, and even updated the iPhone app.Can someone help me?Thanks in ...
Hi, My Premium account has suddenly been downgraded back to free. Is something wrong? Latest payment was 26-07-2017 so that shouldn't be the problem. I have logged out an logged in again, an...
Roadie
292 Views
1 replies
0 likes
Hello, I've been having troubles trying to purchase the Spotify family plan. I'm not a current premium plan user. I had the free Spotify account and was trying to upgrade to a family plan. I am constantly getting a loading symbol. I'll include a phot...
Hello, I've been having troubles trying to purchase the Spotify family plan. I'm not a current premium plan user. I had the free Spotify account and was trying to upgrade to a family plan. I am const...
Casual Listener
319 Views
1 replies
0 likes
Meu plano familiar bugou e sai da lista, me enviar o convite novamente porém fala que chegará um email com os próximos passos, e isso já faz mais de 2 dias. Alguém já passou por isso?
Meu plano familiar bugou e sai da lista, me enviar o convite novamente porém fala que chegará um email com os próximos passos, e isso já faz mais de 2 dias. Alguém já passou por isso?
Spotify Star
364 Views
1 replies
0 likes
Ive tried contacting spotify but they haven't got back to me and they haven't got a contsct number. I'm getting quite annoyed as this is the 4th month I've been charged for spotify and I havent even got premium!!
Ive tried contacting spotify but they haven't got back to me and they haven't got a contsct number. I'm getting quite annoyed as this is the 4th month I've been charged for spotify and I havent even ...
Roadie
262 Views
1 replies
0 likes
I recently became a student and wanted to renew my premium only if it was at the student discounted price. I accidentally did the regular premium and when trying to do the student it said it couldn't verify my status. Is there anyway to get 9.99 plus...
I recently became a student and wanted to renew my premium only if it was at the student discounted price. I accidentally did the regular premium and when trying to do the student it said it couldn't...
209 Views
0 replies
0 likes
I have a problem with my Spotify premium account. I took the premium 2 days ago, on the computer, so on the computer everything is okay, but on the phone there is a lot of problems.. My Playlist are downloaded, but : I can't put the shuffle mode or r...
I have a problem with my Spotify premium account. I took the premium 2 days ago, on the computer, so on the computer everything is okay, but on the phone there is a lot of problems.. My Playlist are ...
Casual Listener
511 Views
2 replies
0 likes
I unsubscribe to premium this last month but it is staying premium till September. Am I going to get chargers
I unsubscribe to premium this last month but it is staying premium till September. Am I going to get chargers
Not applicable
308 Views
1 replies
0 likes
