Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40681 Views
- 20 replies
- 1 likes
- 40681 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5190 Views
- 23 replies
- 2 likes
- 5190 Views
- 23 replies
- 2 likes
Subscribed for 3,49€, didn't get my account subscribed
Hi! Today I tried to subscribe as a student, after inserting by credit card info, they asked me to enter my school but I didn't find mine, so I selected random school to register with. Next page - they asked me to upload my document to prove that I'm...
- Hi! Today I tried to subscribe as a student, after inserting by credit card info, they asked me to enter my school but I didn't find mine, so I selected random school to register with. Next ...
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Why cant I use my paid 3 month Premium ?
On my bank I can see that the payment for 3 month for kt 9,00 (denmark) have been drawn 30-MAY-2017, but still I can´t use it.I have try everything that I can read about under "HELP" - even uninstall spotify an install again..Hope someone can help me...
- On my bank I can see that the payment for 3 month for kt 9,00 (denmark) have been drawn 30-MAY-2017, but still I can´t use it. I have try everything that I can read about under "HELP" - even uninsta...
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- Casual Listener
- 349 Views
- 4 replies
- 0 likes
- 349 Views
- 4 replies
- 0 likes
Superuser Contribution Premium in poland is super expensive?
Hi there, i am trying to renew my subscription from poland (im from Argentina but but moved here a couple of weeks ago).Since my new card is polish, the account needs to be changed to that country also.But when i try to do that I'm promted with the "...
- Hi there, i am trying to renew my subscription from poland (im from Argentina but but moved here a couple of weeks ago). Since my new card is polish, the account needs to be changed to that country ...
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- Roadie
- 3720 Views
- 6 replies
- 0 likes
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ArgentinaexpensivePolandPremium
- 3720 Views
- 6 replies
- 0 likes
Solved!! Premium por 3 meses
Compré la suscripción de $9.00 por 3 meses y todo funcionaba bien pero de repente apareció en mi cuenta que estaba como "Gratis" y ya no como premium, así que comenzaron a pasar anuncios y no puedo cambiar de canción. Que hago? Ya chequé el recibo de...
- Compré la suscripción de $9.00 por 3 meses y todo funcionaba bien pero de repente apareció en mi cuenta que estaba como "Gratis" y ya no como premium, así que comenzaron a pasar anuncios y no puedo c...
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- Newbie
- 1289 Views
- 17 replies
- 3 likes
- 1289 Views
- 17 replies
- 3 likes
I don't want Family Premium!
Trying to renew my spotify premium but every time i click upgrade for the 6.99 package it takes me to a checkout with 10.99 for family premium??
- Trying to renew my spotify premium but every time i click upgrade for the 6.99 package it takes me to a checkout with 10.99 for family premium??
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- Not applicable
- 181 Views
- 2 replies
- 0 likes
- 181 Views
- 2 replies
- 0 likes
Tarjeta
Me indica que mi tarjeta tiene un mal dia y no puedo pagar premium pero ya lo intente con otras tarjetad y dice lo mismo . Que se puede hacer ?
- Me indica que mi tarjeta tiene un mal dia y no puedo pagar premium pero ya lo intente con otras tarjetad y dice lo mismo . Que se puede hacer ?
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
Got charged for nothing? tidal here we go...
So as i explained in my previous unanswered topics... i am trying to change my paying method to a polish card since i moved here a few weeks ago...While trying to do that i never confirmed the usage of my credit card because the ridiculous offers i g...
- So as i explained in my previous unanswered topics... i am trying to change my paying method to a polish card since i moved here a few weeks ago... While trying to do that i never confirmed the usag...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Solved!! Where do I live?
I just started a family subscription with my facebook linked account. The problem is that I don't know what exact words I have to send my relatives so they can enter on it. I mean, we all know where we live, but I don't know where spotify exactly bel...
- I just started a family subscription with my facebook linked account. The problem is that I don't know what exact words I have to send my relatives so they can enter on it. I mean, we all know where ...
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- Spotify Star
- 300 Views
- 3 replies
- 0 likes
- 300 Views
- 3 replies
- 0 likes
From euro to pounds?
I want to pay for a premium account.I live in Holland, the site offers me for a familypack 15 euro, but when I want to pay the euro changes to pound!! That doesn't seem right...Who can help? I won't take a primium If it Goes to pounds!Regards,Niek
- I want to pay for a premium account. I live in Holland, the site offers me for a familypack 15 euro, but when I want to pay the euro changes to pound!! That doesn't seem right... Who can help? ...
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- Casual Listener
- 246 Views
- 2 replies
- 0 likes
- 246 Views
- 2 replies
- 0 likes
Paid 0,99 for 3 months
hello guys 3 days ago i bought spotify premium with the 3 months for 0,99 promotion but when i wanted to check my premium status i saw that my spotify runs out 16-06-17 even though i paid for it on 13-06-17. Is this a glitch or is this supposed to ha...
- hello guys 3 days ago i bought spotify premium with the 3 months for 0,99 promotion but when i wanted to check my premium status i saw that my spotify runs out 16-06-17 even though i paid for ...
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- Spotify Star
- 293 Views
- 4 replies
- 1 likes
- 293 Views
- 4 replies
- 1 likes
My account was disabled
Hi.My account was disabled due to billing problems. I want to access and my user name and password when I click Lgin it says "Ops, something went wrong. Try again later". In the spotify app it says "Error code 3". If i want to reset my password, it s...
- Hi. My account was disabled due to billing problems. I want to access and my user name and password when I click Lgin it says "Ops, something went wrong. Try again later". In the spotify app it...
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- Spotify Star
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Get old receipts
I would like to get some older receipts from my payments. I can only get 9 months back. I would like to get 2 years back.
- I would like to get some older receipts from my payments. I can only get 9 months back. I would like to get 2 years back.
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- Spotify Star
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Re: Paid 0,99 for 3 months
I have same problem, i payed by PaySafeCard
- I have same problem, i payed by PaySafeCard
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- Casual Listener
- 156 Views
- 2 replies
- 0 likes
- 156 Views
- 2 replies
- 0 likes
Subscription changed from £4.99 to £9.99
My accounthas changed from student £4.99 to £9.99 for no reason and now wont let me switch it back. HELP
- My accounthas changed from student £4.99 to £9.99 for no reason and now wont let me switch it back. HELP
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- Community Legend
- 239 Views
- 3 replies
- 0 likes
- 239 Views
- 3 replies
- 0 likes
Want to cancel
I want to cancel my prescription to this but don't know how because they charged me .99 for something I can't even download so stupid
- I want to cancel my prescription to this but don't know how because they charged me .99 for something I can't even download so stupid
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- Casual Listener
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Won't let me use free spotify for starbuck partners
I no longer have a premium subscription, however when I try to use the link for free premium for starbuck partners it says I can't because I already have a subscription.
- I no longer have a premium subscription, however when I try to use the link for free premium for starbuck partners it says I can't because I already have a subscription.
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- Casual Listener
- 250 Views
- 6 replies
- 0 likes
- 250 Views
- 6 replies
- 0 likes
Pago en linea con bbva bancomer
Hola quiero cambiarme a premium por eso mismo pense en hacer un cargo a mi tarjeta de débito y por eso lo realice co. Una transferencia el problema es que no da de alta el servicio y en mi cuenta ya aparece el pago... Que debo realizar para poder dar...
- Hola quiero cambiarme a premium por eso mismo pense en hacer un cargo a mi tarjeta de débito y por eso lo realice co. Una transferencia el problema es que no da de alta el servicio y en mi cuenta ya ...
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- 2441 Views
- 0 replies
- 1 likes
- 2441 Views
- 0 replies
- 1 likes
Need a response - Family Premium problem
I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was b...
- I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still show...
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- Roadie
- 370 Views
- 1 replies
- 0 likes
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contactFamily PlanHelpPremiumresponse neededSubscription
- 370 Views
- 1 replies
- 0 likes
Subscription disappeared
Hello,The premium subscription was paid for on 6/12 and yesterday the account status says that it's the free version only. What happened?Thanks,Ed
- Hello, The premium subscription was paid for on 6/12 and yesterday the account status says that it's the free version only. What happened? Thanks, Ed
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- Roadie
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Cancelled subscription, but still billed
I cancelled my Spotify Premium subscription before the next billing cycle, but then a week or so later I was billed the subscription fee. However, my account did not recieve premium access. I had an account in the past that was tied to a Facebook acc...
- I cancelled my Spotify Premium subscription before the next billing cycle, but then a week or so later I was billed the subscription fee. However, my account did not recieve premium access. I had an ...
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- Roadie
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes