Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 79417 Views
- 49 replies
- 3 likes
- 79417 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10040 Views
- 23 replies
- 2 likes
- 10040 Views
- 23 replies
- 2 likes
Superuser Contribution Unli Subscription
Good day.I subscribed for a 3month unli subscription for 129 pesos that was stated on their advertisement. How come it will already end in 7 days??
- Good day. I subscribed for a 3month unli subscription for 129 pesos that was stated on their advertisement. How come it will already end in 7 days??
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- Roadie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
The past 4 months I have been charged $12.99 for Spotify this time it didn't renew as I didn't have enough money for it to renew it said I would try again in a few day. A week later it still hadnt renewed. Clicked update details had to put my card de...
- The past 4 months I have been charged $12.99 for Spotify this time it didn't renew as I didn't have enough money for it to renew it said I would try again in a few day. A week later it still hadnt re...
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution I tried to remove my credit card.
Hello, I tried to remove my credit card from the account because i didn't want to be charged to a new subscription but did not found how to. Can someone help me because I'm already charged to a new one and I want my money back.
- Hello, I tried to remove my credit card from the account because i didn't want to be charged to a new subscription but did not found how to. Can someone help me because I'm already charged to a new o...
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Add person to family account
I upgraded to a family subscription but my husband is not receiving any of the invites. Is there another way to like him to the account?
- I upgraded to a family subscription but my husband is not receiving any of the invites. Is there another way to like him to the account?
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- Newbie
- 1331 Views
- 1 replies
- 0 likes
- 1331 Views
- 1 replies
- 0 likes
Block / Hide / Blacklist tracks or artists
Apliqué la oferta de 3 meses por 0'99 y me cargaron el precio normal sin aplicar la oferta y al cancelar la subscripción no me hicieron la devolución del dinero
- Apliqué la oferta de 3 meses por 0'99 y me cargaron el precio normal sin aplicar la oferta y al cancelar la subscripción no me hicieron la devolución del dinero
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- 892 Views
- 0 replies
- 0 likes
- 892 Views
- 0 replies
- 0 likes
My premium membership is over
Hello, So, I registered on Sept. 2015. with the offer that I get Premium subscription like always. And it was like that - I've been using it since then till today at the morning - EVERYDAY. It was fully premium and I was even using it on my PS4, TV, ...
- Hello, So, I registered on Sept. 2015. with the offer that I get Premium subscription like always. And it was like that - I've been using it since then till today at the morning - EVERYDAY. ...
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- Casual Listener
- 1005 Views
- 2 replies
- 0 likes
- 1005 Views
- 2 replies
- 0 likes
Payment - Spotify is not processing my credit card
Hi everyone! I've been trying for almost a month to subscribe (I had the premium account and for some reason I don't know, Spotify cancelled my payments) and it seems Spotify's server is not processing my payment request. I've already checked with th...
- Hi everyone! I've been trying for almost a month to subscribe (I had the premium account and for some reason I don't know, Spotify cancelled my payments) and it seems Spotify's server is not...
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- Casual Listener
- 1010 Views
- 1 replies
- 0 likes
- 1010 Views
- 1 replies
- 0 likes
Premium from a foreign country.
Hello,I'm from Croatia where spotify still isn't active. This summer I'm spending in Czech Republic. I have trouble activating premium membership, because it's asking me for a Czech debit card. How cam I work around that?
- Hello, I'm from Croatia where spotify still isn't active. This summer I'm spending in Czech Republic. I have trouble activating premium membership, because it's asking me for a Czech debit card. H...
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- Newbie
- 1196 Views
- 2 replies
- 0 likes
- 1196 Views
- 2 replies
- 0 likes
App deleted, lost premuim on my app
Hey there,I've paid for Spotify premium $0.99 for three months and it was working fine after I purchased it, but I had to delete the app in order for space to clear up on my phone. I then re downloaded the app back onto my phone later that day. I've ...
- Hey there, I've paid for Spotify premium $0.99 for three months and it was working fine after I purchased it, but I had to delete the app in order for space to clear up on my phone. I then re downlo...
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- Spotify Star
- 573 Views
- 1 replies
- 0 likes
- 573 Views
- 1 replies
- 0 likes
Redeem Spotify Gift Card
Hi,Currently my account is on normal premium for 3 months as i paid 0.99 usd as of the offer . Now i got a gift card for 3 months. Can i use it in my account now. so that after my 3 months premium shall i get another 3 months more. I need a clarifica...
- Hi, Currently my account is on normal premium for 3 months as i paid 0.99 usd as of the offer . Now i got a gift card for 3 months. Can i use it in my account now. so that after my 3 months premium ...
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- Spotify Star
- 957 Views
- 1 replies
- 0 likes
- 957 Views
- 1 replies
- 0 likes
Superuser Contribution Still Free Access but made a subscription with Base in Belgium and everything ok for them
I still have a free access with a premium subscription in a Base Shop. What can I do? Impossible to join Spotify Belgium
- I still have a free access with a premium subscription in a Base Shop. What can I do? Impossible to join Spotify Belgium
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- Roadie
- 909 Views
- 1 replies
- 0 likes
- 909 Views
- 1 replies
- 0 likes
Superuser Contribution Sonos won't play 'upgrade to full sub' but I have Premium
Sonos app won't play Spotify saying upgrade to become full subscriber. Has worked for years. Checked and my Premium Subs is in force. Do I now need to pay for something else?!
- Sonos app won't play Spotify saying upgrade to become full subscriber. Has worked for years. Checked and my Premium Subs is in force. Do I now need to pay for something else?!
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- Roadie
- 2667 Views
- 1 replies
- 0 likes
- 2667 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription
I cannot subsribe to premium. It says that I don't have sufficient prepaid load but i checked by load balance and my balance is P131.5. I used Globe as my payment method.
- I cannot subsribe to premium. It says that I don't have sufficient prepaid load but i checked by load balance and my balance is P131.5. I used Globe as my payment method.
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Sufficient credit
I can't subscribe my account to premium because it says that "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method." even though I have more than enough credits in my account. How can I solve thi...
- I can't subscribe my account to premium because it says that "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method." even though I have more tha...
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- Roadie
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Superuser Contribution Paid £9.99 for 3 months worth of Spotify but doesn't work
Last night I paid £9.99 for 3 months of spotify and was able to use it, even after unsubscribing but this morning it has stopped working. Usually the subscription ends after the contract time, and in my case, the 22nd of September this year. But it s...
- Last night I paid £9.99 for 3 months of spotify and was able to use it, even after unsubscribing but this morning it has stopped working. Usually the subscription ends after the contract time, and in...
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- Roadie
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Superuser Contribution Student Discount
Hi I was wondering where I could see the covered institutions for Spotify student discount. Im from the Philppines btw.
- Hi I was wondering where I could see the covered institutions for Spotify student discount. Im from the Philppines btw.
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution downloaded items
I had a premium subscription and somehow it ended without notice...so suddenly my account showed "free" instead of "premium" and I subscribed again.Issue: All my already downloaded songs are not anymore available offline...unless I download them agai...
- I had a premium subscription and somehow it ended without notice...so suddenly my account showed "free" instead of "premium" and I subscribed again. Issue: All my already downloaded songs are not ...
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Superuser Contribution PSN and spotify family
I wish to turn on spotify family for my account but cant seem to make it happen while it was paid through the psn. I see some post online explaining that i need to wait for my subscription to expire to turn spotify family on....but there has to be a ...
- I wish to turn on spotify family for my account but cant seem to make it happen while it was paid through the psn. I see some post online explaining that i need to wait for my subscription to expire ...
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- Roadie
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution FAMILY PLAN IS NOT WORKING. PAYMENT IS UP TO DAY
HELLO, AS EVERY MONTH THE AUTOMATIC CHARGE WAS REFLECTED IN MY CREDIT CARD (I HAVE CONFIRMED). TODAY I TRIED TO USE MY ACCOUNT BUT IT IS "SPOTIFY FREE", ALL THE DOWNLOADED MUSIC DISAPPEARD AND I CANNOT CHOSE SONGS OR ANYTHING. PLEASE SUPPORT TO CLARI...
- HELLO, AS EVERY MONTH THE AUTOMATIC CHARGE WAS REFLECTED IN MY CREDIT CARD (I HAVE CONFIRMED). TODAY I TRIED TO USE MY ACCOUNT BUT IT IS "SPOTIFY FREE", ALL THE DOWNLOADED MUSIC DISAPP...
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- Roadie
- 199 Views
- 3 replies
- 0 likes
- 199 Views
- 3 replies
- 0 likes
Solved!! Stop Premium Completely
Hi , I have been using Spotify Premium for a while now and I've decided to change to the Family Plan, but I have a problem with ending my subscription. It says I have unsubscribed through the Hotlink/Maxis website, but it still says that I am subscri...
- Hi , I have been using Spotify Premium for a while now and I've decided to change to the Family Plan, but I have a problem with ending my subscription. It says I have unsubscribed thro...
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- Spotify Star
- 540 Views
- 1 replies
- 0 likes
- 540 Views
- 1 replies
- 0 likes