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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131293 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64509 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245134 Views
150 replies
13 likes
Ich habe mir Premium gekauft zum 5 oder 6mal und jetzt kann ich die Lieder nicht ändern weil das ein Premium Feature ist aber ich habe Premium weiß einer was man dagegen machen kann
Ich habe mir Premium gekauft zum 5 oder 6mal und jetzt kann ich die Lieder nicht ändern weil das ein Premium Feature ist aber ich habe Premium weiß einer was man dagegen machen kann
148 Views
0 replies
0 likes
My bank account says I was charged and paid for my subscription on the 24th but then I received an email today saying the payment failed?
My bank account says I was charged and paid for my subscription on the 24th but then I received an email today saying the payment failed?
191 Views
0 replies
0 likes
Just a little while ago, I bought the 9.99 recurring 30 monthly premium, but when I go into the app, it says enjoy your 7 days, and my account says it's on a premium trial. It won't let me do the things i could do if I bought the 30 day monthly premi...
Just a little while ago, I bought the 9.99 recurring 30 monthly premium, but when I go into the app, it says enjoy your 7 days, and my account says it's on a premium trial. It won't let me do the thi...
157 Views
0 replies
0 likes
I recently purchased a new phone, and downloaded Spotify and signed in. Earlier this summer I bought the 3 month premium deal. When I signed in on my new phone, i don't have premium features anymore. I spent 10.99 on this, so I would like to get my p...
I recently purchased a new phone, and downloaded Spotify and signed in. Earlier this summer I bought the 3 month premium deal. When I signed in on my new phone, i don't have premium features anymore....
Spotify Star
197 Views
1 replies
0 likes
I got the confirmation email from SheerID that I'm a verified student yet I still can't sign up for the student discount.
I got the confirmation email from SheerID that I'm a verified student yet I still can't sign up for the student discount.
Roadie
442 Views
1 replies
0 likes
Hello, I have an issue with my subscription. To this day I've always paid with PayPal (I have no credit on PayPal itself, but it's connected to two credit cards from which the money is taken) and I never had a problem. Yesterday Spotify tried to rene...
Hello, I have an issue with my subscription. To this day I've always paid with PayPal (I have no credit on PayPal itself, but it's connected to two credit cards from which the money is taken) and I n...
Casual Listener
5123 Views
7 replies
0 likes
Ich habe soeben einen Code genutzt um mir Spotify premium zu holen, nicht das erste mal. Die vorherig schon gedownloadete Musik ladete wieder runter aber ich kann beim Musik spielen nicht den shuffle Modus aktivieren. Ein pop up sagt ich solle Spotif...
Ich habe soeben einen Code genutzt um mir Spotify premium zu holen, nicht das erste mal. Die vorherig schon gedownloadete Musik ladete wieder runter aber ich kann beim Musik spielen nicht den shuffle...
Newbie
382 Views
1 replies
0 likes
hi i recently upgraded to family and joined in with my wife, but on my playlists that i made some say play wich i can skip songs as many as i want but on my shuffle playlist i can only skip 6 times and then i cant skip anymore how come?
hi i recently upgraded to family and joined in with my wife, but on my playlists that i made some say play wich i can skip songs as many as i want but on my shuffle playlist i can only skip 6 times a...
242 Views
0 replies
0 likes
I've paid for 3 months premium, I signed out of my account and signed back in and no longer was able to use premium features.
I've paid for 3 months premium, I signed out of my account and signed back in and no longer was able to use premium features.
Roadie
209 Views
1 replies
0 likes
Mi amigo me agrego a su plan familiar, la dejo de pagar, ahora yo quiero iniciar mi plan familiar pero quiero saber que si pago mi plan familiar no pagare la de el? lo digo por que mi cuenta estaba vinculada a su cuenta premium familiar.
Mi amigo me agrego a su plan familiar, la dejo de pagar, ahora yo quiero iniciar mi plan familiar pero quiero saber que si pago mi plan familiar no pagare la de el? lo digo por que mi cuenta estaba v...
224 Views
0 replies
0 likes
Hola!!! Por alguna razón me mandaron correo de no ponder cobrar pago en mi tarjeta, ya trate de realizarlo con otra pero me pone que mi tarjeta tienen un mal día! Cuando no es así, tengo el saldo suficiente, entonces no sé cuál sea el motivo real por...
Hola!!! Por alguna razón me mandaron correo de no ponder cobrar pago en mi tarjeta, ya trate de realizarlo con otra pero me pone que mi tarjeta tienen un mal día! Cuando no es así, tengo el saldo suf...
Roadie
183 Views
1 replies
0 likes
How do I make it so both my computers are play the same song and station at the same time?
How do I make it so both my computers are play the same song and station at the same time?
131 Views
0 replies
0 likes
I am being billed for a subscription after I have canceled my account. Would like for this to stop happening and be refunded.
I am being billed for a subscription after I have canceled my account. Would like for this to stop happening and be refunded.
Spotify Star
455 Views
5 replies
0 likes
Hey guys,Ive paid for premium 2day at 9.99 and dwnloaded the music to my library, but even tho i can play music offline, i have only a number of skips i can do before it freezes on the song and cant go to another of my songs quickly. Any help? P.s tr...
Hey guys, Ive paid for premium 2day at 9.99 and dwnloaded the music to my library, but even tho i can play music offline, i have only a number of skips i can do before it freezes on the song and can...
Spotify Star
280 Views
1 replies
0 likes
I'm facing the same issues that most of users in Brazil are facing, related to address confirmation. Me and my wife received the e-mail to confirm the address but you guys keep saying it wasn't possible to confirm. I've tried to remove and add her ag...
I'm facing the same issues that most of users in Brazil are facing, related to address confirmation. Me and my wife received the e-mail to confirm the address but you guys keep saying it w...
294 Views
0 replies
0 likes
Hi! so recently I have subscribed to premium using a card.. anyway, does it also refresh or redownload my downloaded albums because it says "automatic renewal" ?
Hi! so recently I have subscribed to premium using a card.. anyway, does it also refresh or redownload my downloaded albums because it says "automatic renewal" ?
Spotify Star
355 Views
1 replies
0 likes
A couple months ago I switched from Premium to Premium for Family, I noticed that Spotify had charged me twice even though I had upgraded to a higher level, tell me how to stop this from happening and is there a way to be refunded the money that was ...
A couple months ago I switched from Premium to Premium for Family, I noticed that Spotify had charged me twice even though I had upgraded to a higher level, tell me how to stop this from happening an...
Spotify Star
197 Views
1 replies
0 likes
I got an gift from Spotify that is i just have to pay 11 kronor for 6 months Spotify premium but for some reason when I am at the paying it can't except me?!
I got an gift from Spotify that is i just have to pay 11 kronor for 6 months Spotify premium but for some reason when I am at the paying it can't except me?!
Spotify Star
342 Views
3 replies
0 likes
Hice un pago con la referencia que te dan en el celular para obtener premium mediante mi cuenta y no me ha llegado el premium a mi cuenta
Hice un pago con la referencia que te dan en el celular para obtener premium mediante mi cuenta y no me ha llegado el premium a mi cuenta
Roadie
178 Views
1 replies
0 likes
I was added to my family deal but still charged my own £9.99 a month. How do I stop this?
I was added to my family deal but still charged my own £9.99 a month. How do I stop this?
Spotify Star
191 Views
1 replies
0 likes
