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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
My child signed me up for a free trial version without my consent or knowledge and it has cost me $11.99 so far. How do I cancel it??
I have on 17 of April premium but on the 28 April my account went back to spotify free. what happened? how can I get my premium back I payed for it. Pls helpkind regards Anoek
There was a problem with the payment of my spotify. My card is not canceled , I paid last month with the same card pls help me
I've made use of the 50% student discount for the past 12 months and have just reactivated it for the next 12 months. I was however late to renew it and have ended up having to pay £10 rather than £5 for May. Since I was still a student at the time o...
Yesterday I tried to subscribe the spotify student discount but I didn't conclude it.Today I got surprised when I saw that the amount of € 3,49 got out of my credit card.Why is this possible if I didn't conclude the subscription?Anyway, I want my mon...
If I cancel my premium account and go back to normal, do my downloaded playlists still remain downloaded?
I just signed up for Premium and downloaded it onto my laptop. Now I can't log in though. It lets me put in my username and password but it doesn't actually login. What do I do?
SI CAMBIO MI SUSCRIPCION DE PREMIUM A GRATIS, LA SUSCRIPCION QUE ESTA PAGADA SE ME DEVUELVE EL DINERO O NO? AUNQUE SOLO HAYA PASADO UN DIA Y NO LA HAYA UTILIZADO?
Hi. I've been trying to pay my monthly subscription but it kept saying payment declined. And please activate your e commerce. And I did activate it and I even waste my money to call the bank to check again. Please advise.
me acerque ami banco y me dicen que tengo un pago pendiente si yo solo probe premium y aun no termina mi prueba pero ya cancele mi suscripcion por que tengo un pago pendiente?
I've got a charge of two months of subscription for the last two months, what's wrong with it, want a refund of this 2 extra payments subscription
He intentando muchas veces y con varias tarjetas de crédito el suscribirme y no me aceptan. Con diferentes cuentas también y me dice que mis tarjetas necesitan una activación, en el banco dicen que se pueden usar y ya compre en otros lugares sin prob...
I have paid for 12 months of Spotify by using a Uni days discount, but for some reason my next payment is 02/06/2017 ?!
So, my family has a plan for family subscription, I will not explain how it works, 'cause this is a forum for the community of the program that enables that option, now when the admnistrator of the account sends the link or the invite to my sister it...
Hi,I have been charged £9.99 on 02/05/17 however I had a student membership. Can this be rectified?Thanks.
I already subscribe to the family package so I have two accounts and pay £14.99 a month for this service. However I have recently noticed advertisements stating you can receive a family premium package that allows up to six accounts for the same pric...
I followed all the directions for the student discount account (canceled my existing premium, waited for the end of month, then apply for student premium. My school is on the list and it works since I had no issue whatsoever with Apple Music. I can n...
Ive had premium for about two months now. Just a few days ago I used spotify and it was fine. Log in today and all of my library songs, playlists, etc are all gone. And the date they were deleted? The same day the auto-payment went through for premiu...
Hi i have got a code for free premium with a purchase but everyone I try redeem it it says invalid
After my old debit card expired I decided to start paying through my O2 phone however after checking my bill you have charged me twice, can this be looked at please?