Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 163908 Views
- 110 replies
- 12 likes
- 163908 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18453 Views
- 27 replies
- 4 likes
- 18453 Views
- 27 replies
- 4 likes
Help!!!
I was added to my family deal but still charged my own £9.99 a month. How do I stop this?
- I was added to my family deal but still charged my own £9.99 a month. How do I stop this?
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Having a family plan and every month they cancel my members subscriptions
Hello, I have a family plan and members on it, every time a subscribe them on the plan they recently get removed because they are not able to verify the account thats what the email saids.i don´t want to subscribe them each month. thanks
- Hello, I have a family plan and members on it, every time a subscribe them on the plan they recently get removed because they are not able to verify the account thats what the email saids. ...
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- Spotify Star
- 266 Views
- 3 replies
- 0 likes
- 266 Views
- 3 replies
- 0 likes
Problem with Family Subscription
I'm facing the same issues that most of users in Brazil are facing, related to address confirmation. Me and my wife received the e-mail to confirm the address but you guys keep saying it wasn't possible to confirm. I've tried to remove and add her ag...
- I'm facing the same issues that most of users in Brazil are facing, related to address confirmation. Me and my wife received the e-mail to confirm the address but you guys keep saying it w...
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- 251 Views
- 0 replies
- 0 likes
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Familiy AccountSubscription
- 251 Views
- 0 replies
- 0 likes
What happened to my 3 month for 99 cent it just went away on it's on lol??
What happened to my 3 months for 99 cent that I paid for!!
- What happened to my 3 months for 99 cent that I paid for!!
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- Not applicable
- 411 Views
- 7 replies
- 0 likes
- 411 Views
- 7 replies
- 0 likes
Joined with spark and is not connecting to premium
Hi i have just got my new spotify premium with spark and it's not working, it still says i'm on free but when i log in on the internet (like not app) it says spark is paying for it so my account is currently not getting what I payed for pleeaassee he...
- Hi i have just got my new spotify premium with spark and it's not working, it still says i'm on free but when i log in on the internet (like not app) it says spark is paying for it so my account is c...
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- Spotify Star
- 527 Views
- 1 replies
- 0 likes
- 527 Views
- 1 replies
- 0 likes
Premium subscription not working
I have a premium subscription which I've had for a while with no problems. I changed my password yesterday and tried to log back into the androind app on my phone but am only getting the free one. I've followed all suggested steps (logging out and ba...
- I have a premium subscription which I've had for a while with no problems. I changed my password yesterday and tried to log back into the androind app on my phone but am only getting the free one. I'...
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- Casual Listener
- 262 Views
- 4 replies
- 0 likes
- 262 Views
- 4 replies
- 0 likes
I paid for premium but i still being free
My dad paid for the family plan and in my last cellphone i was premium, now i have another one and i'm not premium. What happened?
- My dad paid for the family plan and in my last cellphone i was premium, now i have another one and i'm not premium. What happened?
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- Newbie
- 173 Views
- 2 replies
- 0 likes
- 173 Views
- 2 replies
- 0 likes
Pague por premium, pero no puedo disfrutar todas las opciones
Adquirí premium con la promoción del primer mes gratis, pero veo que no todas las funcionalidades de premium puedo usar (adelantar canciones, cambiar las playlist del modo aleatorio) alguien sabe porque? Tal vez durante el mes gratis no puedo usar al...
- Adquirí premium con la promoción del primer mes gratis, pero veo que no todas las funcionalidades de premium puedo usar (adelantar canciones, cambiar las playlist del modo aleatorio) alguien sabe por...
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- 143 Views
- 0 replies
- 0 likes
- 143 Views
- 0 replies
- 0 likes
Cordeiro
Baixei o app! Fiz os 7 dias de teste e gostei, aí fiz o plano familiar, concluir tudo, deu tudo ok, mas no app do Spotify está dando como seu fosse Free ainda! Alguém pode me ajudar?
- Baixei o app! Fiz os 7 dias de teste e gostei, aí fiz o plano familiar, concluir tudo, deu tudo ok, mas no app do Spotify está dando como seu fosse Free ainda! Alguém pode me ajudar?
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Usin premium code while on premium
I have two piece Spotify Premium code and i have a premium account.What gonna happen when I use another codes until end of my subscription?
- I have two piece Spotify Premium code and i have a premium account.What gonna happen when I use another codes until end of my subscription?
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- Community Legend
- 304 Views
- 2 replies
- 0 likes
- 304 Views
- 2 replies
- 0 likes
Im premium but cant use it
I cant skip songs and cant jump and its shuffle everytime when i select the song, im premium and in app it says i need to upgrade premium for that , but im already premium in the spotify website and pc one shows that im premium. What can i do? ( i tr...
- I cant skip songs and cant jump and its shuffle everytime when i select the song, im premium and in app it says i need to upgrade premium for that , but im already premium in the spotify website and ...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium familiar no acepta invitacion a familiar
Necesito ayuda para poder agregar a mi familiar a mi cuenta Spotify Premium Familiar. Quiero invitar a mi tio, con el quien vivo en la misma direccion, pero no acepta cuando le llega laminvitacion. Tengo problemas.
- Necesito ayuda para poder agregar a mi familiar a mi cuenta Spotify Premium Familiar. Quiero invitar a mi tio, con el quien vivo en la misma direccion, pero no acepta cuando le llega laminvitacion. T...
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- Roadie
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Trial Advertised as 30 days
Before I started my free premium trial, it was advertised as 30 days but now that I am logged in with premium set up and my credit card info sent to spotify my trail is shown as being 7 days long.
- Before I started my free premium trial, it was advertised as 30 days but now that I am logged in with premium set up and my credit card info sent to spotify my trail is shown as being 7 days long.
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- Roadie
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium Trial Won't Cancel
Hi.I purchased the spotify premium about 2 days ago (premium trial for a month), but I didn't want it anymore because I won't use it as I won't be available to my computer so I cancelled the trial but it didn't cancel even though I got a receipt now ...
- Hi. I purchased the spotify premium about 2 days ago (premium trial for a month), but I didn't want it anymore because I won't use it as I won't be available to my computer so I cancelled the trial ...
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- Roadie
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Superuser Contribution Premium quit working
I got Spotify premium but when I want to use a premium feature a message pops up to get Spotify premium againPlease help
- I got Spotify premium but when I want to use a premium feature a message pops up to get Spotify premium again Please help
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- Community Legend
- 307 Views
- 4 replies
- 0 likes
- 307 Views
- 4 replies
- 0 likes
Problema con las funciones premium
Hoy compre una tarjeta de prepago y ya puse el codio y ya soy premium pero no tengo todas las funciones de premium,por ejemplo no puedo pasar de cancion ni regresarme,no puedo poner que se escuche aleatoriamente
- Hoy compre una tarjeta de prepago y ya puse el codio y ya soy premium pero no tengo todas las funciones de premium,por ejemplo no puedo pasar de cancion ni regresarme,no puedo poner que se escuche al...
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- Casual Listener
- 280 Views
- 4 replies
- 0 likes
- 280 Views
- 4 replies
- 0 likes
I have a student account but getting billed more?
I have a student account and it's been active for almost 6 months. The first two months I got billed the $5.29, but the last 3 months they have charged me $15.89 a month. I don't understand why? Not even premium is $15.89 a month...
- I have a student account and it's been active for almost 6 months. The first two months I got billed the $5.29, but the last 3 months they have charged me $15.89 a month. I don't understand why? Not ...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Fail to subscribe to premium
Hi everyone !So this morning I wanted to get Spotify premium. But after I write all the card details and everything, it tells me an error message saying that there was a problem. The problem isn't from my credit card, but I've searched on the interne...
- Hi everyone ! So this morning I wanted to get Spotify premium. But after I write all the card details and everything, it tells me an error message saying that there was a problem. The problem isn't ...
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- 99 Views
- 0 replies
- 0 likes
- 99 Views
- 0 replies
- 0 likes
Premium and premium family.
Hi!I had spotify premium and i paid/pay 99sek/month and then my mum a few months ago bought family-premium and it said that i didn't had to do anything with my own premium bc it would change by it self to family when i conected to the family invite. ...
- Hi! I had spotify premium and i paid/pay 99sek/month and then my mum a few months ago bought family-premium and it said that i didn't had to do anything with my own premium bc it would change by it ...
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- 98 Views
- 0 replies
- 0 likes
- 98 Views
- 0 replies
- 0 likes
No me dejan ingresar al plan familiar
Estoy en el plan familiar con mi tio y me saca a mi y a mi primo de el plan y ya no nos dejan entrar que hacemos para que nos dejen volver a entrar si tenemos la misma dirección... ya es la segunda vez que nos pasa, y es fastidioso estar pagando sin ...
- Estoy en el plan familiar con mi tio y me saca a mi y a mi primo de el plan y ya no nos dejan entrar que hacemos para que nos dejen volver a entrar si tenemos la misma dirección... ya es la segunda v...
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes