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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128530 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56511 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231308 Views
144 replies
13 likes
Although I did not receive any service but my credit card was charged 2 times. Please interested in.
Although I did not receive any service but my credit card was charged 2 times. Please interested in.
Roadie
215 Views
1 replies
0 likes
I would just like to change the date I am auto-drafted for service. Please advise.
I would just like to change the date I am auto-drafted for service. Please advise.
Spotify Star
263 Views
1 replies
0 likes
I am planning to get Premium for Family but I don't have a credit card or a paypal card. Is it possible to pay through Globe postpaid or through bank deposit?
I am planning to get Premium for Family but I don't have a credit card or a paypal card. Is it possible to pay through Globe postpaid or through bank deposit?
Roadie
252 Views
1 replies
0 likes
Fiz o pagamento da minha conta Premium Family e a minha conta é administradora. Porém no Spotify aparece somente músicas onlines e não me permiti pular músicas (por exemplo). Assim que tento, aparece que preciso ser Premium para utilizar esse benefíc...
Fiz o pagamento da minha conta Premium Family e a minha conta é administradora. Porém no Spotify aparece somente músicas onlines e não me permiti pular músicas (por exemplo). Assim que tento, aparece...
Spotify Star
662 Views
1 replies
0 likes
I can't accept the invitation to be added to my brother's premium for family account! After I key in my address, the site says that Spotify is unable to confirm that I live at the same address as the main account holder (which I do). What should I do...
I can't accept the invitation to be added to my brother's premium for family account! After I key in my address, the site says that Spotify is unable to confirm that I live at the same address as the...
Newbie
169 Views
1 replies
0 likes
I have bought a coupon but I am registered on Spotify with my Facebook account and I should get an email to confirm the voucher only my email address is not the same from my Facebook account and now I have no email Getwhat can I do?
I have bought a coupon but I am registered on Spotify with my Facebook account and I should get an email to confirm the voucher only my email address is not the same from my Facebook account and now ...
Community Legend
203 Views
1 replies
0 likes
Hi, I recently purchased premium mebership and would like to stream music offline on my computer however when I open the playlist which I'd like to make available offline, the slider to allow you to play music offline isn't there and when I look in m...
Hi, I recently purchased premium mebership and would like to stream music offline on my computer however when I open the playlist which I'd like to make available offline, the slider to allo...
Spotify Star
242 Views
1 replies
0 likes
I received a pop up on the spotify which had said that i can have a free trial for a month and then start paying £9.99 a month once the month is over but now i received a message sayin thank you fpr your £9.99 subscription. How can this ve sorted i o...
I received a pop up on the spotify which had said that i can have a free trial for a month and then start paying £9.99 a month once the month is over but now i received a message sayin thank you fpr ...
Community Legend
790 Views
1 replies
0 likes
Boa Tarde, uma cobrança no valor de 10 reais foi feita ao assinar o Spotify premium. Gostaria de saber se a cobrnça é pendente para aticação ou se o valor cobrado terá de ser pago?
Boa Tarde, uma cobrança no valor de 10 reais foi feita ao assinar o Spotify premium. Gostaria de saber se a cobrnça é pendente para aticação ou se o valor cobrado terá de ser pago?
Spotify Star
594 Views
7 replies
0 likes
Please refer to the subject and answer why you charged me family plan subscription fee without my permission? I never requested to change the plan.
Please refer to the subject and answer why you charged me family plan subscription fee without my permission? I never requested to change the plan.
Community Legend
285 Views
1 replies
0 likes
I am still being charged even though I unsubsribed 3 months ago. I don't want to keep paying for something I don't want. How to I fix this?
I am still being charged even though I unsubsribed 3 months ago. I don't want to keep paying for something I don't want. How to I fix this?
Community Legend
462 Views
1 replies
0 likes
I have been trying to upgrade to premium for around a month now, and for some reason this is not possible for me,I have limited free time and feel that waiting around for replies on message boards is not a way I want to be wasting it!A simple telepho...
I have been trying to upgrade to premium for around a month now, and for some reason this is not possible for me, I have limited free time and feel that waiting around for replies on message boards ...
Community Legend
563 Views
2 replies
0 likes
Alright, so I've had the regular free subscription where I couldn't skip but an "x" amount of songs and couldn't save songs. Well, I bought Premium last night and have a emailed receipt for the online transaction and can't get my account to switch to...
Alright, so I've had the regular free subscription where I couldn't skip but an "x" amount of songs and couldn't save songs. Well, I bought Premium last night and have a emailed receipt for the onlin...
Community Legend
390 Views
1 replies
0 likes
Around 2 years ago, I gave a Spotify subscription as a gift to a family member, who has since ditched the account (says he forgot the details). But I continue to be billed for it every month. How do I cancel the subscription? The only details I can p...
Around 2 years ago, I gave a Spotify subscription as a gift to a family member, who has since ditched the account (says he forgot the details). But I continue to be billed for it every month. &...
Community Legend
564 Views
1 replies
0 likes
they emailed the ref number and i paid it thru sm mall bayad center but i didnt get my premium subs? how will i get it?_
they emailed the ref number and i paid it thru sm mall bayad center but i didnt get my premium subs? how will i get it?_
Roadie
180 Views
1 replies
0 likes
Just changed phones and re downloded spotify, it is now saying i am no longer premium although on my account it says i am?
Just changed phones and re downloded spotify, it is now saying i am no longer premium although on my account it says i am?
Spotify Star
397 Views
1 replies
0 likes
Today, I recently decided to sign up for the student discount for spotify premium. After my student status for the current term was verified, I proceeded to upgrade my account. However, everytime I try to submit my credit card information, I get the ...
Today, I recently decided to sign up for the student discount for spotify premium. After my student status for the current term was verified, I proceeded to upgrade my account. However, everytime I t...
Community Legend
480 Views
1 replies
0 likes
It is assumed that my charge date to the credit card was 22 and the charge was made on the 21st of this month, what do I do if I wanted to cancel my subscription and now I have been charged?
It is assumed that my charge date to the credit card was 22 and the charge was made on the 21st of this month, what do I do if I wanted to cancel my subscription and now I have been charged?
Roadie
165 Views
1 replies
0 likes
My sister ordered a spotify subscription, my card keeps getting charged!! I want my card removed and my money back.
My sister ordered a spotify subscription, my card keeps getting charged!! I want my card removed and my money back.
Community Legend
351 Views
1 replies
0 likes
I would like to know why I was charged twice per month Help me please!
I would like to know why I was charged twice per month Help me please!
Community Legend
355 Views
1 replies
0 likes
