Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 166752 Views
- 110 replies
- 12 likes
- 166752 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18599 Views
- 27 replies
- 4 likes
- 18599 Views
- 27 replies
- 4 likes
Superuser Contribution Corroborar que vive gente en mi misma direccion
Estoy tratando de enviar invitaciones a mis hermanas, tengo plan familiar, y dice que Spotify no puede corroborar que viven en mi misma casa. Ni si quiera puedo visualizar yo, el administrador de la cuenta, "donde vivo ".
- Estoy tratando de enviar invitaciones a mis hermanas, tengo plan familiar, y dice que Spotify no puede corroborar que viven en mi misma casa. Ni si quiera puedo visualizar yo, el administrador de la ...
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- Moderator
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Cancelling a payment
I cancelled my premium account 2 months ago and am still continuing to get charged. I want to delete my account all together but there is no option.
- I cancelled my premium account 2 months ago and am still continuing to get charged. I want to delete my account all together but there is no option.
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Switching from premium to premium family
I just paid $10 for premium, now I want to switch to premium Family, am I going to be charged $15 or the $5 difference ??
- I just paid $10 for premium, now I want to switch to premium Family, am I going to be charged $15 or the $5 difference ??
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Can I check, if all my premium account payments are payed?
Thanks a lot!
- Thanks a lot!
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- Casual Listener
- 319 Views
- 2 replies
- 0 likes
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Payment
- 319 Views
- 2 replies
- 0 likes
Problemas con Plan Familiar Premium
Mi cuenta es premium por el plan familiar pero ahora dice que es gratis y no regresa a lo normal , a mis familiares que comparten el plan conmigo les llego un correo para confirmar su código postal y así recuperaron sus cuentas pero a mí no me llega ...
- Mi cuenta es premium por el plan familiar pero ahora dice que es gratis y no regresa a lo normal , a mis familiares que comparten el plan conmigo les llego un correo para confirmar su código postal y...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
Accepting student account
Hello there, I made a request for a student account. I uploaded a document from univesity, but now I see it will take a few days to accept that. It was the meaning to get a Premium account, because I'm going on holiday to America tomorrow. Is it poss...
- Hello there, I made a request for a student account. I uploaded a document from univesity, but now I see it will take a few days to accept that. It was the meaning to get a Premium account, ...
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- Casual Listener
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Did I get the free trial by mistake?
This morning I wake up having Spotify Premium 7 days free trial, how? I don't know since I don't want the free trial right now and now I'm worried I won't be able to get it later when I want to. I want to suspend this free trial that I don't want rig...
- This morning I wake up having Spotify Premium 7 days free trial, how? I don't know since I don't want the free trial right now and now I'm worried I won't be able to get it later when I want to. &nb...
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- Community Legend
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
does not accept creditcard/paypal from other country then where i live
Hi, I am dutch, have a dutch creditcard, dutch paypal etc, but i live in germany. I want to upgrade to premium, but it does only accept german cc/paypal etc.Spotify suggests to change my account setting to dutch, but you cant do that because i am in ...
- Hi, I am dutch, have a dutch creditcard, dutch paypal etc, but i live in germany. I want to upgrade to premium, but it does only accept german cc/paypal etc. Spotify suggests to change my account se...
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- 135 Views
- 0 replies
- 0 likes
- 135 Views
- 0 replies
- 0 likes
Re: Have premium membership, how do I download music?
Hi, I recently purchased premium mebership and would like to stream music offline on my computer however when I open the playlist which I'd like to make available offline, the slider to allow you to play music offline isn't there and when I look in m...
- Hi, I recently purchased premium mebership and would like to stream music offline on my computer however when I open the playlist which I'd like to make available offline, the slider to allo...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
2 phone numbers
Hi,As I am living in 2 different countries (almost half time in each), I have 2 phone numbers(2 sim cards) , can I use the same subscription with the 2 numbers or do I have to subscribe twice ?thx
- Hi, As I am living in 2 different countries (almost half time in each), I have 2 phone numbers(2 sim cards) , can I use the same subscription with the 2 numbers or do I have to subscribe twice ? thx
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Payment for Premium for Family
I am planning to get Premium for Family but I don't have a credit card or a paypal card. Is it possible to pay through Globe postpaid or through bank deposit?
- I am planning to get Premium for Family but I don't have a credit card or a paypal card. Is it possible to pay through Globe postpaid or through bank deposit?
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- Spotify Star
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Charged me early then switched my student status to normal
So Spotify charged me a day early and switched me back to normal status without notification. Now I got charged 10$ when I have the 4.99$ deal...
- So Spotify charged me a day early and switched me back to normal status without notification. Now I got charged 10$ when I have the 4.99$ deal...
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- Regular
- 187 Views
- 3 replies
- 0 likes
- 187 Views
- 3 replies
- 0 likes
Ive already paid for a premium account but I cant use it
Ive already paid for a premium account but I cant use it
- Ive already paid for a premium account but I cant use it
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- Community Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Having a premium subscription problem
I have premium subcription for a year now. I renewed it on 16th july 2017 but now i cant seem to "fast forward" and somehow it says "i need a premium account to peek to another song". Checked my account and it says i am a premium user. Please acknowl...
- I have premium subcription for a year now. I renewed it on 16th july 2017 but now i cant seem to "fast forward" and somehow it says "i need a premium account to peek to another song". Checked my acco...
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- Community Legend
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Still getting occasional advert even though I have premium
I'm still getting the odd advert even though I have premium. Never gotten one of the 'watch this advert and get 30mins of add-on listening' just the odd 'you're listening to electronic now on spotify' or something of that nature. Why? Is there a way ...
- I'm still getting the odd advert even though I have premium. Never gotten one of the 'watch this advert and get 30mins of add-on listening' just the odd 'you're listening to electronic now on spotify...
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- 104 Views
- 0 replies
- 0 likes
- 104 Views
- 0 replies
- 0 likes
I haven't received my account verification
I am an student and i send all the necessary information to get the premium discount for students, but now y haven't received any confirmation or verification of the pay or the account
- I am an student and i send all the necessary information to get the premium discount for students, but now y haven't received any confirmation or verification of the pay or the account
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
PLEASE HELP!!!
i’m trying to upgrade to premium but it won’t let me. the message that pops up is in the screenshot. i’m trying to pay with a prepaid visa card. ive made a new account, thinking that might be the problem but it’s not. somebody please help me. i’m goi...
- i’m trying to upgrade to premium but it won’t let me. the message that pops up is in the screenshot. i’m trying to pay with a prepaid visa card. ive made a new account, thinking that might be the pro...
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- Spotify Star
- 216 Views
- 3 replies
- 0 likes
- 216 Views
- 3 replies
- 0 likes
Premium to family plan
Might have been asked, but how do I upgrade from premium to family without losing all my stored information?
- Might have been asked, but how do I upgrade from premium to family without losing all my stored information?
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- Community Legend
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Cant use premium
I signed up for spotify premium today. And it is not letting me use any of the premium features, like skip any song I want
- I signed up for spotify premium today. And it is not letting me use any of the premium features, like skip any song I want
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- Moderator
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Superuser Contribution Cargo y ya se canceló la cuenta
Buenas tardes, el día de ayer y el pasado mes se hicieron cargos a mi tarjeta por parte de Spotify Premium, pero la cuenta ya se eliminó y se dio de baja hace dos meses. Quisiera saber que puedo hacer en este caso o a quien me puedo dirigir para que ...
- Buenas tardes, el día de ayer y el pasado mes se hicieron cargos a mi tarjeta por parte de Spotify Premium, pero la cuenta ya se eliminó y se dio de baja hace dos meses. Quisiera saber que puedo hace...
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- Moderator
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes