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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131365 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64823 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245602 Views
150 replies
13 likes
I have one family member account connected to mine, but recently she hasn't been able to login or reset her password. When she tries to do the latter, the service doesn't seem to recognize her account's email address. Strangely, I also don't see her ...
I have one family member account connected to mine, but recently she hasn't been able to login or reset her password. When she tries to do the latter, the service doesn't seem to recognize her accoun...
184 Views
0 replies
0 likes
Alguien podrá indicarme que puedo hacer para suscribirme no he podido con ninguna tarjeta desde hace diaa. Saludos y gracias
Alguien podrá indicarme que puedo hacer para suscribirme no he podido con ninguna tarjeta desde hace diaa. Saludos y gracias
Casual Listener
607 Views
8 replies
0 likes
Hello, I am a college student with a tight budget. About half a year ago, I switched to a premium account at the student discount. Recently, I checked my bank account and found that the past two months I had been charged triple the amount I am suppos...
Hello, I am a college student with a tight budget. About half a year ago, I switched to a premium account at the student discount. Recently, I checked my bank account and found that the past...
Casual Listener
295 Views
2 replies
0 likes
Hi i have a premium trial but it doesnt work on my phone... Already tried to log out and login and cancel cache and everything but doesnt work
Hi i have a premium trial but it doesnt work on my phone... Already tried to log out and login and cancel cache and everything but doesnt work
Community Legend
210 Views
1 replies
0 likes
German Help Center sais:ÜBER UNSERE WEBSITE ABGESCHLOSSENES ABOMelde dich bei deinem Konto an und rufe die Kontoseite auf.Klicke auf Abonnement im Menü auf der linken Seite.Klicke auf KÜNDIGEN ODER ÄNDERN.Klicke auf PREMIUM KÜNDIGEN.Klicke auf JA, KÜ...
German Help Center sais: ÜBER UNSERE WEBSITE ABGESCHLOSSENES ABO Melde dich bei deinem Konto an und rufe die Kontoseite auf. Klicke auf Abonnement im Menü auf der linken Seite...
Community Legend
277 Views
1 replies
0 likes
hello help please i have subscribe a family premium accounti have invited 5 people of family and meone of the mail invitation doesn't appear, never arrives in mail boxbut mail adress is validebut any other mail arrives in mail boxno mail in bin or in...
hello help please 🙂 i have subscribe a family premium account i have invited 5 people of family and me one of the mail invitation doesn't appear, never arrives in mail box but mail adress...
149 Views
0 replies
0 likes
I currently have a spotify family and now got a 6 month free version of premium when I bought a mobile phone. Is it possible to combine? So that the cost is reduced?
I currently have a spotify family and now got a 6 month free version of premium when I bought a mobile phone. Is it possible to combine? So that the cost is reduced?
Spotify Star
215 Views
1 replies
0 likes
My company would like to have a corporate subscription - do you offer this? Many thanks Joanna
My company would like to have a corporate subscription - do you offer this? Many thanks Joanna
Spotify Star
15289 Views
1 replies
0 likes
Hi spotify,I am paying spotify through my service provider. But a few months back I was charged into my visa for premium services on top of my service provider charge. Its 1 account by the way. So I am charged 4 times but not given premium services. ...
Hi spotify, I am paying spotify through my service provider. But a few months back I was charged into my visa for premium services on top of my service provider charge. Its 1 account by the way. S...
Roadie
232 Views
1 replies
0 likes
I cancelled my premium account a couple days ago, and you guys have took $9.99 3 times in the month of July...
I cancelled my premium account a couple days ago, and you guys have took $9.99 3 times in the month of July...
Roadie
240 Views
1 replies
0 likes
I had to cancel my premium and then resubscribe because my debit card expired but now I can't use my new card for some reason. I've tried my credit card as well and neither have worked. I just wanna listen to music
I had to cancel my premium and then resubscribe because my debit card expired but now I can't use my new card for some reason. I've tried my credit card as well and neither have worked. I just wanna ...
Roadie
229 Views
1 replies
0 likes
Hallo!Ich hatte ein paar Monate Spotify premium. Vor ein paar Wochen hab ich dann mal aus platzgründen die Spotify App vom Handy gelöscht. Kurz darauf habe ich sie wieder installiert und es stand da, dass ich Spotify free user wäre (s. Screenshot). D...
Hallo! Ich hatte ein paar Monate Spotify premium. Vor ein paar Wochen hab ich dann mal aus platzgründen die Spotify App vom Handy gelöscht. Kurz darauf habe ich sie wieder installiert und es stand d...
Spotify Star
978 Views
1 replies
0 likes
I susbscribed with the student discount, however I am unable to rewind or play the song before, so I have to click on every song i play. Is there a way to fix this or is it just the student discount feature.
I susbscribed with the student discount, however I am unable to rewind or play the song before, so I have to click on every song i play. Is there a way to fix this or is it just the student discount ...
Spotify Star
207 Views
1 replies
0 likes
Been charged for premium but I'm on a free trial please help
Been charged for premium but I'm on a free trial please help
141 Views
0 replies
0 likes
I just update ny spotify account to a family plan and suddenly it started working as a regular account. And i recive an e mail that my payment was succesfully done. Whats wrong???
I just update ny spotify account to a family plan and suddenly it started working as a regular account. And i recive an e mail that my payment was succesfully done. Whats wrong???
154 Views
0 replies
0 likes
I'm a college student and when I type in my college, Spotify pulls it up but when I click on it, it says they cannot confirm that I'm student. How do I confirm that I'm a student? How can I receive the discount?
I'm a college student and when I type in my college, Spotify pulls it up but when I click on it, it says they cannot confirm that I'm student. How do I confirm that I'm a student? How can I receive t...
127 Views
0 replies
0 likes
Ingresé los datos de mi tarjeta de crédito para contratar premium y un mensaje me indicó que hubo un problema con mi tarjeta. Ingresé los datos nuevamente en caso de haberlo hecho mal la primera vez y me salió el mismo mensaje. En mi estado de cuenta...
Ingresé los datos de mi tarjeta de crédito para contratar premium y un mensaje me indicó que hubo un problema con mi tarjeta. Ingresé los datos nuevamente en caso de haberlo hecho mal la primera vez ...
263 Views
0 replies
0 likes
7/31/17Hi. Why do you say that my subscription has been paused when I have been auto deducted by Apple for my Spotify premium subscription.You paused my subscription July 20 but then Apple sent me this Invoice for the Spotify premium subscription I m...
7/31/17 Hi. Why do you say that my subscription has been paused when I have been auto deducted by Apple for my Spotify premium subscription. You paused my subscription July 20 but then Apple sent...
Spotify Star
1024 Views
2 replies
0 likes
Miré que Spotify también aceptaba el método de pago "paysafecard" asi que decidí comprarlo asi ya que era la forma más fácil para mí.Al querer ingresar el PIN de mi tarjeta paysafecard, me decia que el método de pago no funciona.Quisiera saber si est...
Miré que Spotify también aceptaba el método de pago "paysafecard" asi que decidí comprarlo asi ya que era la forma más fácil para mí. Al querer ingresar el PIN de mi tarjeta paysafecard, me de...
181 Views
0 replies
1 likes
Hola a todos. Hace dos semanas me suscribi a Spotify Premium con el plan familiar. A todos los miembros les anda perfecto pero a mi desde que me suscribi que me dice que tengo el gratis y que me suscriba para disfrutar de los beneficios premium! Pens...
Hola a todos. Hace dos semanas me suscribi a Spotify Premium con el plan familiar. A todos los miembros les anda perfecto pero a mi desde que me suscribi que me dice que tengo el gratis y que me susc...
133 Views
0 replies
0 likes
