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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • 31gsx2zfjlztcyewj7hx
  • Visitor
  • 163133 Views
  • 109 replies
  • 12 likes
  • 163133 Views
  • 109 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 18342 Views
  • 27 replies
  • 4 likes
  • 18342 Views
  • 27 replies
  • 4 likes

Superuser Contribution I already paid and I'm still free

I started a university account and was already debited from my card but it still continues as if my account were free.What should I do?

  • Newbie
  • I started a university account and was already debited from my card but it still continues as if my account were free.What should I do?
  • Aimee_T
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan Familiar Premium

Como puedo comprobar que los miembros de mi Plan Familiar si viven en mi domiclio.Me llego un correo donde me indican que no lo han podico comprobar y tengo 7 dias para hacerlo o daran de baja las cuentas.

  • Newbie
  • Como puedo comprobar que los miembros de mi Plan Familiar si viven en mi domiclio. Me llego un correo donde me indican que no lo han podico comprobar y tengo 7 dias para hacerlo o daran de baja las ...
  • Aimee_T
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription Manager

I subscribed for family membership I have done everything but it shows my friend as manager rather than me. How can I solve this problem? Thank you in advance

  • Newbie
  • I subscribed for family membership I have done everything but it shows my friend as manager rather than me. How can I solve this problem? Thank you in advance
  • MonicaM_Bogota
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda!

Me suscribo a Premium paso mi pago y todo y aún así entro a mi cuenta le doy a las canciones para seguir o cualquier otra función y me dice Suscríbete a.premium otra vez y pues supuestamente estoy escrito

  • Newbie
  • Me suscribo a Premium paso mi pago y todo y aún así entro a mi cuenta le doy a las canciones para seguir o cualquier otra función y me dice Suscríbete a.premium otra vez y pues supuestamente estoy es...
  • Aimee_T
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charge on my credit card - I have no spotify account!

Hi, I recently realized that since last year I am being charged monthly on my credit card for a subscription to Spotify that I have not hired. I have no information as to who subscribed that account using my credit card and I do not know how to cance...

  • Newbie
  • Hi,   I recently realized that since last year I am being charged monthly on my credit card for a subscription to Spotify that I have not hired. I have no information as to who subscribed that...
  • MonicaM_Bogota
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution problema con la suscripción

Buen día a la comunidad, presento un problema y es frente a mi suscripción, el pasado 10 de junio cuando se encontraba aun disponible la promoción de 3 meses por 900 pesos colombianos en mi caso, realize la compra de 3 meses premium al precio normal ...

  • Newbie
  • Buen día a la comunidad, presento un problema y es frente a mi suscripción, el pasado 10 de junio cuando se encontraba aun disponible la promoción de 3 meses por 900 pesos colombianos en mi caso, rea...
  • Aimee_T
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Otros medios de pago

Sería muy conveniente que aceptaran algunos otros medios de pago, como DCB (Direct Carrier Billing: en donde el operador de telefonía carga en su facturación al cliente el costo del servicio), o también tarjetas de débito o TARJETAS DE CREDITO PREPAG...

  • Newbie
  • Sería muy conveniente que aceptaran algunos otros medios de pago, como DCB (Direct Carrier Billing: en donde el operador de telefonía carga en su facturación al cliente el costo del servicio), o tamb...
  • Aimee_T
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Suscripcion

Hola, estaba suscripto con una tarjeta de crédito que se me rompió. Ya me repusieron la tarjeta pero no puedo ingresar el número de la nueva. Alguien que me asesore

  • Newbie
  • Hola, estaba suscripto con una tarjeta de crédito que se me rompió. Ya me repusieron la tarjeta pero no puedo ingresar el número de la nueva. Alguien que me asesore
  • meowismybaby15
  • Casual Listener
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me deja suscribirme

Buena tardePor alguna razon no puedo pagar para tener Premium, anteriormente tenia mi cuenta como premium, pero con otra tarjeta de crédito y pagaba sin problemas, pero al actualizar mi método de pago con la nueva tarjeta no me lo acepta con ninguna ...

  • Visitor
  • Buena tarde Por alguna razon no puedo pagar para tener Premium, anteriormente tenia mi cuenta como premium, pero con otra tarjeta de crédito y pagaba sin problemas, pero al actualizar mi método de...
  • Aimee_T
  • Roadie
  • 1161 Views
  • 1 replies
  • 0 likes
  • 1161 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Move playlists from Tidal to Spotify?

Hi I've decided to switch over to Spotify from Tidal and I'm wondering how I can transfer my playlists. I have 4500 songs in just one playlist and I really don't want to do it manually. I know there are apps like Stamp or Soundiiz but they are all pa...

  • Visitor
  • Hi I've decided to switch over to Spotify from Tidal and I'm wondering how I can transfer my playlists. I have 4500 songs in just one playlist and I really don't want to do it manually. I know there ...
  • blackarcanis
  • Roadie
  • 52096 Views
  • 1 replies
  • 0 likes
  • 52096 Views
  • 1 replies
  • 0 likes

I can't log in with my PayPal to pay my Subscribtion

Every Time i try to log in on the spotify Site with my paypal account the site realoads and i can't pay gor my subscribtion

  • Newbie
  • Every Time i try to log in on the spotify Site with my paypal account the site realoads and i can't pay gor my subscribtion
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Charged already?

I just signed up for free trial and my credit card was charged? This is crazy. Please help!

  • Newbie
  • I just signed up for free trial and my credit card was charged? This is crazy. Please help!
  • Bittencourt
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

I am being charged for spotify after cancelling. I do not think I have any other accounts and don't

I am being charged for spotify and it needs to stop. I have cancelled my subscription. I do not know if I have other accounts somewhere that are being charged and have no idea how to find them if I do. MY MARRIAGE IS SERIOUSLY GOING TO END BECAUSE OF...

  • Newbie
  • I am being charged for spotify and it needs to stop.  I have cancelled my subscription.  I do not know if I have other accounts somewhere that are being charged and have no idea how to find...
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution I already subscribe to premium and doesn't work

Hi, I already paid for premium for students, send my info and get the confirmation of SheerID, they haved charged me twice and still doesn't work my premium account, I had log out and log in and still the same.... also i can't see a real help assista...

  • Newbie
  • Hi, I already paid for premium for students, send my info and get the confirmation of SheerID, they haved charged me twice and still doesn't work my premium account, I had log out and log in and stil...
  • Aimee_T
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta no me permite actualizar dirección y código postal del nuevo país de residencia

Hola mi cuenta no permite actualizar dirección y código postal de mi nueva residencia por lo que no podemos actualizar o crear un nuevo plan familiar con mi esposo gracias por la ayuda

  • Visitor
  • Hola mi cuenta no permite actualizar dirección y código postal de mi nueva residencia por lo que no podemos actualizar o crear un nuevo plan familiar con mi esposo    gracias por la ayuda
  • Aimee_T
  • Roadie
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify dont let me pay with debit card

I have been tried to pay de family premium but Spotify told that there's something wrong with my card, but I tried with 3 different cards and it's the same.Why is this happening?

  • Newbie
  • I have been tried to pay de family premium but Spotify told that there's something wrong with my card, but I tried with 3 different cards and it's the same. Why is this happening?
  • Aimee_T
  • Roadie
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify premium 7 day free trial

Hello, this is my first time getting a Spotify account and my friend has told that there is a 7 day free trial offer that should pop up to me. I got the offer and I pressed " got it " and it still has been doing the same thing and not letting me have...

  • Newbie
  • Hello, this is my first time getting a Spotify account and my friend has told that there is a 7 day free trial offer that should pop up to me. I got the offer and I pressed " got it " and it still ha...
  • Aimee_T
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription changed itself from student to family subscription!

I was using spotify's discount for students for a month. I DID NOT change anything in the account yet subscription changed from student to family plan. Which is 3 times the price. I haven't authorized any changes to my subscription and my account hav...

  • Newbie
  • I was using spotify's discount for students for a month. I DID NOT change anything in the account yet subscription changed from student to family plan. Which is 3 times the price. I haven't authorize...
  • Aimee_T
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Gift Card

Hi community!!I bought in Italy 2 gift cards (physical card, not on line) to offer 1 year Spotify Premium to a an Irish friend.I saw that the gift-card code could be used only in Italy.Do I have the option to transfer these 2 gift-cards to his accoun...

  • Newbie
  • Hi community!! I bought in Italy 2 gift cards (physical card, not on line) to offer 1 year Spotify Premium to a an Irish friend. I saw that the gift-card code could be used only in Italy. Do I hav...
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

SPOTIFY' SUBSCRIPTION

My brother comes out this sentece: Your subscription is associated with our KPN partner. For questions about subscription, contact KPN. Contact Information: TOPIC: SUBSCRIPTION What does it mean? It's alltime subscription?

  • Newbie
  • My brother comes out this sentece: Your subscription is associated with our KPN partner. For questions about subscription, contact KPN. Contact Information:   TOPIC: SUBSCRIPTION   What...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes