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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi I was just wondering if songs I have downloaded during my Premium Free Trial will be deleted from offline use when I go back to Free Subscription.
Hi, I had/have a premium account which I have paid for several months. Suddenly the status changed to Free, although I am being charged for monthly fee. Can you please put me back on my premium account? Eventually how to cancel the draw from my bank?
I cancelled my subscription for a second time and I'm hoping I actually get refunded this time or am I supposed to let spotify take my money and leave me with this $35 overdraft fee.
So my account was charged, had just enough to upgrade, but I was not upgraded. Is there any way I could get refunded and repurchase or....?
is the first month really free because i was just double charged a month in. Not only that but it seems i cannot find a customer service number to complain! HELP
Hi, I used to have a premium account but stopped it a few months ago. Just been reviewing my statements and I've been charged the last two months even though I'm definitely not still premium (I've got adverts!)Just gone through the process of checkin...
Bonjour,Je suis étudiant dans un lycée qui ne figure pas sur la liste pour souscrire à un abonnement premium au tarif étudiant. Comment faire pour que je puisse bénéficier du tarif étudiant ?Merci pour votre réponse.
I tried to get the student Spotify premium but my school wasn't eligible so I decided to just get the regular Spotify premium. I went to look at my bank statement and I have been charged for both the student and regular premium. I cancelled my regula...
Hola a todos. No sé que hacer. Intenté aprovechar la promoción de Spotify Premium para universitarios y lo único que logré fue que realizaran 4 cargos a la tarjeta y aparte tuve que pagar el Premium estandar. ¿Qué puedo hacer?
Hi! I am planning to change my subscription plan from premium to student premium, however I have encountered the following problems:1. My spotify account is currently sync with my Faceboook account, which is registered with the e-mail that I am no lo...
I cancelled my premium substitution in December and they're still charging me. I've tried to get help multiple times and they haven't provided me with any real help. I need a freedom and for them to stop charging me.
I was double charged the $4.99+tax cost as soon as I signed up for the student discounted Premium Package. I searched the help options on this spotify website and nothing gave me an answer... i wound up reading hundreds of messages from other people ...
I wanted to use the 7 day free trial to see if I wanted to get the premium, I had it a few years ago but i don't properly remember what it was like. I didn't want to buy premium and realise that free was just as good so I decided I would get the 7 da...
So I was previously based in the UK, where I paid for premium. After university, I moved back to the US; however, the payment was still charged to the UK card. I tried to pay with my US credit card for premium, but it won't accept my payment. Further...
Signed up. Provided my cc information for premium and it has me on standard. I don't want to be charged double.
I am still a student but have been getting charged 9.99/mo after my 12 months expired; I never saw an email to renew my 12 months after that. How do I contact spotify to get my discount again?
I want to re-start my Premium Subscription, how can I retrieve my old playlists?
So my predicament is, I'm currently the administrator for my family subscription in Australia. I'm looking into overseas work (engineer) and was wondering, if I changed my country while I have my family still in Australia, will they all be booted out...
If I cancel my subscription the same day I bought it will it instantly not let me use it for the rest of the month?
I was sighing up to get the student discount and I put my card info in and everything, at the end I had to verify my college, didn't know it was for college students so I backed out. Why am I still being charged $5? My subscription status is still fr...