Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 147881 Views
- 100 replies
- 12 likes
- 147881 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17013 Views
- 27 replies
- 4 likes
- 17013 Views
- 27 replies
- 4 likes
Family and provider "6 free months" bonus offer...
Hi! I'm currently on a Family Premium subscription and have just received a new phone by extending a mobile subscription. In doing so the provider gave me a bonus "6 months pre-paid Premium and now I'm wondering if these free months can somehow be us...
- Hi! I'm currently on a Family Premium subscription and have just received a new phone by extending a mobile subscription. In doing so the provider gave me a bonus "6 months pre-pai...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Upgrade to premium
Hi.. i just paid by cash thru cebuana/dragonpay to upgrade my spotify account to premium. What should i do next to activate it and how long will it take?
- Hi.. i just paid by cash thru cebuana/dragonpay to upgrade my spotify account to premium. What should i do next to activate it and how long will it take?
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Country change
HiI moved to another country and l'd like to change payment card. But country need to be changed first and in "edit your profile" the scrolling menu for countries is inactive and in "subscription" I don't have any option to update it.I did the subscr...
- Hi I moved to another country and l'd like to change payment card. But country need to be changed first and in "edit your profile" the scrolling menu for countries is inactive and in "subscription" ...
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- Spotify Star
- 699 Views
- 7 replies
- 0 likes
- 699 Views
- 7 replies
- 0 likes
Activación 3 meses premium por 9,99€
Hola, realicé el pago de premium el día 3 de julio pero no me sale nada de la promoción. Tengo que hacer algo para activarlo?
- Hola, realicé el pago de premium el día 3 de julio pero no me sale nada de la promoción. Tengo que hacer algo para activarlo?
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Superuser Contribution cancel subscription
i can not cancel my subscription! no where does it say cancel and there is no place to cancel it! HELP!
- i can not cancel my subscription! no where does it say cancel and there is no place to cancel it! HELP!
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- Spotify
- 357 Views
- 1 replies
- 0 likes
- 357 Views
- 1 replies
- 0 likes
Paying for Spotify premium abroad
I am living abroad from my original country. I want to use Spotfiy premium, but when I try to pay with PayPal or credit card it says "Your Spotify account must match the country of your payment method.". But if I change my country I can only use Spot...
- I am living abroad from my original country. I want to use Spotfiy premium, but when I try to pay with PayPal or credit card it says "Your Spotify account must match the country of your payment ...
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- Casual Listener
- 753 Views
- 1 replies
- 0 likes
- 753 Views
- 1 replies
- 0 likes
multiple devices and subscription
hi my friend and i shared my own spotify account but from different mobile devices, yet my premium subscription has already ended in my device but in my friend's device it is still on premium, why is that?
- hi my friend and i shared my own spotify account but from different mobile devices, yet my premium subscription has already ended in my device but in my friend's device it is still on premium, why is...
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Cancelamento
Fiz o cancelamento da minha conta mais continuam cobrando. Queria o estorno do valor não sei onde devo escrever nem com quem devo falar...por favor aguardo um contato.
- Fiz o cancelamento da minha conta mais continuam cobrando. Queria o estorno do valor não sei onde devo escrever nem com quem devo falar...por favor aguardo um contato.
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- Spotify Star
- 333 Views
- 1 replies
- 0 likes
- 333 Views
- 1 replies
- 0 likes
Subscribtion failed
I have been trying to upgrade to spotify premium and i have entered my credit card details two times and it still doesnt work. My card is currently associated with another premium account so I thought maybe that caused it to failed. I would like to u...
- I have been trying to upgrade to spotify premium and i have entered my credit card details two times and it still doesnt work. My card is currently associated with another premium account so I though...
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- 150 Views
- 0 replies
- 0 likes
- 150 Views
- 0 replies
- 0 likes
Me cobraron 99.00 pesos de ADYEN+SPOTIFY no uso Spotify.
Quiero saber porque ne hacen ese cobro este mes hicieron ese cargo dos veces. Que puedo hacer ? Por que es ?
- Quiero saber porque ne hacen ese cobro este mes hicieron ese cargo dos veces. Que puedo hacer ? Por que es ?
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- Newbie
- 1126 Views
- 1 replies
- 0 likes
- 1126 Views
- 1 replies
- 0 likes
iPad isn't playing my premium subscription
I have premium but when I log in on my iPad it lists my subscription as free. I looked into settings. Tried logging out and then back in. No luck. How do I sync my devices so that it recognizes my subscription?
- I have premium but when I log in on my iPad it lists my subscription as free. I looked into settings. Tried logging out and then back in. No luck. How do I sync my devices so that it recognizes my su...
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- Casual Listener
- 1073 Views
- 2 replies
- 0 likes
- 1073 Views
- 2 replies
- 0 likes
Upgrading to Premium
My daughter has a premium acct that I pay for.I've decided to join as well with the family planI followed the link she sent me and signed up..nothing happenedI then went on my computer and re-signed up but now I'm confused as how to combine our accou...
- My daughter has a premium acct that I pay for. I've decided to join as well with the family plan I followed the link she sent me and signed up..nothing happened I then went on my computer and re-s...
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- Roadie
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Got charged for premium
Hi, I got charged today for premium and I wanted to cancel my subscription. Is there a way to cancel and get my money back?
- Hi, I got charged today for premium and I wanted to cancel my subscription. Is there a way to cancel and get my money back?
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Refund
I paid this month at a regular rate for premium but realilzed I could get the discounted student rate and changed my settings. How can I get refunded for this month since I already paid once?
- I paid this month at a regular rate for premium but realilzed I could get the discounted student rate and changed my settings. How can I get refunded for this month since I already paid once?
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
family plan
Is the family plan $14.99 total or this price plus the $9.99 premium fee? That would be a total of about $25. Is that right? Or does the $14.99 monthly fee replace the monthly $9.99 fee?
- Is the family plan $14.99 total or this price plus the $9.99 premium fee? That would be a total of about $25. Is that right? Or does the $14.99 monthly fee replace the monthly $9.99 fee?
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
"Something went wrong" Notification When Updating Payment Info
I am trying to update my payment information in my Spotify account, but keep recieving the "Oops! Something went wrong" notification when I hit "submit". I have tried refreshing and re-entering the information several times. Has someone else experien...
- I am trying to update my payment information in my Spotify account, but keep recieving the "Oops! Something went wrong" notification when I hit "submit". I have tried refreshing and re-entering the i...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Premium
I have premium but ım still offline. Why doesn't work ?
- I have premium but ım still offline. Why doesn't work ?
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Money taken from PayPal. Spotify not acknowledging
Spotify taking money from PayPal. Not acknowledging on my tablet or Roku
- Spotify taking money from PayPal. Not acknowledging on my tablet or Roku
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Disabling Auto Renewal after PayPal Payment
Hi, I had just subscribed to Spotify Premium for a month (have been a subscriber in the past) and wanted to make sure I don't get charged again after the initial month. With my previous subscription, I simply subscribed and then unsubscribed and this...
- Hi, I had just subscribed to Spotify Premium for a month (have been a subscriber in the past) and wanted to make sure I don't get charged again after the initial month. With m...
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- 576 Views
- 0 replies
- 0 likes
- 576 Views
- 0 replies
- 0 likes
SPOTIFY PREMIUM - help
okay so here is my situation... since years ago my account for spotify is premium.. then just recently it turned into a free acount and i also have to change country.. I came from the Philippines been staying here for several months already. at first...
- okay so here is my situation... since years ago my account for spotify is premium.. then just recently it turned into a free acount and i also have to change country.. I came from t...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes