Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108898 Views
- 70 replies
- 9 likes
- 108898 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13344 Views
- 26 replies
- 2 likes
- 13344 Views
- 26 replies
- 2 likes
Mi familia no puede ingresar al Plan Premium Familiar
Buenas tardes.Actualmente estoy afiliado al plan premium familiar, e agregado a mi tía, mis hermanos y mi tio. Todos ellos viven conmigo, pero aún así, me sale que no pueden confirmar que residen conmigo, por lo tanto, no les permiten ingresar al pre...
- Buenas tardes. Actualmente estoy afiliado al plan premium familiar, e agregado a mi tía, mis hermanos y mi tio. Todos ellos viven conmigo, pero aún así, me sale que no pueden confirmar que residen c...
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- 150 Views
- 0 replies
- 0 likes
- 150 Views
- 0 replies
- 0 likes
CAMBIO DE CUENTA
Buenos dias; hace unas semanas estoy intentando cambiar mi cuenta de plan familiar a premium pero me sale un anuncio que por el momento no se puede realizar el cambio; yo quiero cambiar lo antes posible para no seguir pagando la misma tarifa y si no ...
- Buenos dias; hace unas semanas estoy intentando cambiar mi cuenta de plan familiar a premium pero me sale un anuncio que por el momento no se puede realizar el cambio; yo quiero cambiar lo antes posi...
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- 110 Views
- 0 replies
- 0 likes
- 110 Views
- 0 replies
- 0 likes
Can not get normal preimum for 10€ (only premium family,the whole year payment and the stundent pay)
So I usually payed spotify premium with my phone or I bought a gift card. But a week ago my usual mobile payment did not work because the option to pay for normal premium simply does not appear (the 10€ one). Here is a screenshot of my subscription o...
- So I usually payed spotify premium with my phone or I bought a gift card. But a week ago my usual mobile payment did not work because the option to pay for normal premium simply does not appear (the ...
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- 150 Views
- 0 replies
- 0 likes
- 150 Views
- 0 replies
- 0 likes
Superuser Contribution Conta
Comprei o premium paguei 16,50 e depois usei o students e paguei mais 8,50
- Comprei o premium paguei 16,50 e depois usei o students e paguei mais 8,50
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- Roadie
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Superuser Contribution Premium expired, can only buy family pack, premium for students or a full year 1 time payment
I've been using Spotify for over a year now. Even though the payments for premium are supposed to be automatic and I have enough money on my PayPal/Bank account, my premium subscription apparently still ended. If I want to buy Spotify Premium, it onl...
- I've been using Spotify for over a year now. Even though the payments for premium are supposed to be automatic and I have enough money on my PayPal/Bank account, my premium subscription apparently st...
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- Roadie
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Question on upgrading to family subscription while in 30 day free trial.
I started my 30 day free trial and so far my wife loves it. We signed up for the premium, but after trying it we are thinking of upgrading to family. If we do so will we lose the 30 day free trial? Thanks
- I started my 30 day free trial and so far my wife loves it. We signed up for the premium, but after trying it we are thinking of upgrading to family. If we do so will we lose the 30...
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- Roadie
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution [All Platforms] Alphabetical playlist sorting options
I am a Förvaltare and want too pay Spoyify on a bill or autogiro in Sweden.Is this possible?
- I am a Förvaltare and want too pay Spoyify on a bill or autogiro in Sweden. Is this possible?
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- Roadie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Different subscriptions
I am paying for premium but it is coming up on my account as I have it free, i want to cancel paying for premium as I got an upgrade with my phone company, Vodaphone, which includes premium in my upgrade plan but as my account is set as free I cant c...
- I am paying for premium but it is coming up on my account as I have it free, i want to cancel paying for premium as I got an upgrade with my phone company, Vodaphone, which includes premium in my upg...
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- Roadie
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Superuser Contribution Nao consigo utilizar minha conta premium
Comprei a promoção de 3 meses por $1,99 pelo cartão de crédito, o mesmo foi aprovado e minha conta continua livre. Já desconectei o usuário e entrei de novo e nao atualizou a conta. Como solucionar este problema?
- Comprei a promoção de 3 meses por $1,99 pelo cartão de crédito, o mesmo foi aprovado e minha conta continua livre. Já desconectei o usuário e entrei de novo e nao atualizou a conta. Como solucionar e...
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- Roadie
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution Premium 3 month continuous for second month, but I only paid for the first month
I want to pay for the second month 0,99 euros, but i do not know how. I am still having premium account, but the first month enden on June 29th, and I wasn't prompted to buy the second month. Please help. Thank you in advance
- I want to pay for the second month 0,99 euros, but i do not know how. I am still having premium account, but the first month enden on June 29th, and I wasn't prompted to buy the second month. Please ...
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- Roadie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Superuser Contribution I have 3 months premium, and now I have been offered a 6 months premium from a third party
I have 3 months premium, and now I have been offered a 6 months premium from a third party, if I redeem this 6 months offer, will these 6 months be added to the previous 3?
- I have 3 months premium, and now I have been offered a 6 months premium from a third party, if I redeem this 6 months offer, will these 6 months be added to the previous 3?
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- Roadie
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Superuser Contribution share accounts
Hello, I want to subscribe to spotify premium together with a friend to share costs. However I noticed that you can not do that with 1 premium account so I started thinking about a family account but do you really have to reside at the same adress if...
- Hello, I want to subscribe to spotify premium together with a friend to share costs. However I noticed that you can not do that with 1 premium account so I started thinking about a fam...
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- Roadie
- 420 Views
- 1 replies
- 0 likes
- 420 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
Hola ... me suscribí a premium y me cobraron el costo .. pero en mi cuenta aparece como si fuera gratuita .. que puedo hacer ??
- Hola ... me suscribí a premium y me cobraron el costo .. pero en mi cuenta aparece como si fuera gratuita .. que puedo hacer ??
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Problem
I doubled on my card, and my account remains Free. Please solve it.
- I doubled on my card, and my account remains Free. Please solve it.
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Pay with a gift card
I paid with a gift card on june 13th and it alreay changed me to free account 13 days befor my account expire
- I paid with a gift card on june 13th and it alreay changed me to free account 13 days befor my account expire
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- Roadie
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution Charged twice per month
i have noticed im being charged £9.99 for premium and also £14.99 how can i stop this. i want to keep the family £14.99
- i have noticed im being charged £9.99 for premium and also £14.99 how can i stop this. i want to keep the family £14.99
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Solved!! Changing Family plan to Premium
Hi,I want to cancel my family plan and return my plan to premium.When I access this link to make the change (https://www.spotify.com/br/account/subscription/) I receive a error message saying that something went wrong.I have been trying this for the ...
- Hi, I want to cancel my family plan and return my plan to premium. When I access this link to make the change (https://www.spotify.com/br/account/subscription/) I receive a error message sayin...
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- Spotify Star
- 279 Views
- 3 replies
- 0 likes
- 279 Views
- 3 replies
- 0 likes
Nao consingo assinar o premium
Toda vez q eu insiro meus dados ele fica num loanding infinito e nao sai para q eu poossa concluir a translaçao mas quando eu troco para o boleto o londin acaba e ja aparece as opçoes para eu escolher me ajudem ai
- Toda vez q eu insiro meus dados ele fica num loanding infinito e nao sai para q eu poossa concluir a translaçao mas quando eu troco para o boleto o londin acaba e ja aparece as opçoes ...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
PREMIUM
I am already pay my premium subscription at 29 June, for 1 month, but then yasterday later i check my spotify, it notify me that the subscription payment is failed, but i am already recive the receipt from previous payment. why it happend? it's not e...
- I am already pay my premium subscription at 29 June, for 1 month, but then yasterday later i check my spotify, it notify me that the subscription payment is failed, but i am already recive the r...
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Overpayment about Student Discount and Still Waiting for Premium to be activated.
Hello,I have renewed my subscription thrice (inadvertently) for a student discount for I needed to add the transcript of my grades in PDF, in which I have done via .PNG format, however, this caused Spotify to withdraw the annual payment thrice from m...
- Hello, I have renewed my subscription thrice (inadvertently) for a student discount for I needed to add the transcript of my grades in PDF, in which I have done via .PNG format, however, this ca...
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- Casual Listener
- 221 Views
- 1 replies
- 0 likes
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Spotify
- 221 Views
- 1 replies
- 0 likes