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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4090 Views
  • 23 replies
  • 2 likes
  • 4090 Views
  • 23 replies
  • 2 likes

Premium

Premium üyelik almak istediğimde 'daha önce benzer üyelik kullandınız' diye bir bildirim aldım ve öğrenci üyeliği tekligini gördüm. Öğrenci üyeliği almak için form doldururken okuduğum ülke, ülkeler arasında olmadığı için işlemim yarıda kaldı. Fakat ...

  • Casual Listener
  • Premium üyelik almak istediğimde 'daha önce benzer üyelik kullandınız' diye bir bildirim aldım ve öğrenci üyeliği tekligini gördüm. Öğrenci üyeliği almak için form doldururken okuduğum ülke, ülkeler ...
  • anilturan
  • Newbie
  • 679 Views
  • 1 replies
  • 0 likes
  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA SPOTIFY FAMILIAR

NECESITO AYUDA CON MI CUENTA QUIERO PAGAR UN PLAN FAMILIAR CON 2 TARJETAS DE SPOTIFY QUE VENDEN EN EL OXXO PERO NO ENCUENTRO LA MANERA DE COMO HACERLAS VALIDAS EN MI PLAN FAMILIAR

  • Newbie
  • NECESITO AYUDA CON MI CUENTA QUIERO PAGAR UN PLAN FAMILIAR  CON 2 TARJETAS DE SPOTIFY QUE VENDEN EN EL OXXO PERO NO ENCUENTRO LA MANERA DE COMO HACERLAS VALIDAS EN MI PLAN FAMILIAR
  • Rcelaya34
  • Newbie
  • 752 Views
  • 2 replies
  • 0 likes
  • 752 Views
  • 2 replies
  • 0 likes

Premium doesn't work

Hi! A few hours ago I subscribed for the offer of having Premium for three months at 0.99 € and then continue with the monthly cost from 29th of August. When I check I can see the card used for my payment is registered and I also recived the confirma...

  • Newbie
  • Hi! A few hours ago I subscribed for the offer of having Premium for three months at 0.99 € and then continue with the monthly cost from 29th of August. When I check I can see the card used for my pa...
  • 84 Views
  • 0 replies
  • 0 likes
  • 84 Views
  • 0 replies
  • 0 likes

Student discount renewal

I'm seeing a lot of people also looking at how to renew a student membership but all the answers just say someone from Spotify reached out and corrected the problem for them. So how can I actually renew my subscription for the student discount?

  • Newbie
  • I'm seeing a lot of people also looking at how to renew a student membership but all the answers just say someone from Spotify reached out and corrected the problem for them. So how can I actually re...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Superuser Contribution Receipt

Why your receipt amount is not the same to the amount charge by my credit card?

  • Newbie
  • Why your receipt amount is not the same to the amount charge by my credit card?
  • Aimee_T
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Length of subscription?

Does the 3 month/$.99 deal start from the day you buy it or from the beginning of each new month?

  • Casual Listener
  • Does the 3 month/$.99 deal start from the day you buy it or from the beginning of each new month?
  • Aimee_T
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! Change subscription renewal date

Is it possible to change the date for the automated renewal of my subscription? I would prefer if the subscription was renewed in the end of month instead of in the middle of month.

  • Casual Listener
  • Is it possible to change the date for the automated renewal of my subscription?  I would prefer if the subscription was renewed in the end of month instead of in the middle of month. 
  • Pzycic
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify por 0.99

Buenas, he hecho el pago mediante paypal del 0.99 € para los tres meses de prueba premium y no me han quitado el dinero de la cuenta ni tampoco soy premium, qué pasa?

  • Newbie
  • Buenas, he hecho el pago mediante paypal del 0.99 € para los tres meses de prueba premium y no me han quitado el dinero de la cuenta ni tampoco soy premium, qué pasa?
  • Aimee_T
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Country USA on account but will not change to Ireland

Hi, The only county I can choose from is USA, but I am from Ireland. Also when I go to enter CC details it asks for a zipcode and there are no zipcodes in Ireland. Can you please advise how to change country to Ireland. I have followed the following ...

  • Newbie
  • Hi,   The only county I can choose from is USA, but I am from Ireland. Also when I go to enter CC details it asks for a zipcode and there are no zipcodes in Ireland.   Can you please ad...
  • 77 Views
  • 0 replies
  • 0 likes
  • 77 Views
  • 0 replies
  • 0 likes

Superuser Contribution costo de cuenta premium

mi duda es q se me indica q por 3 meses de premium me cobran $9 y despues $99.00 por mes, q sucede son 99usd o me equivoco, si es asi es demasiado dinero y no creo q mis amistades paguen eso.

  • Newbie
  • mi duda es q se me indica q por 3 meses de premium me cobran $9 y despues $99.00 por mes, q sucede son 99usd o me equivoco, si es asi es demasiado dinero y no creo q mis amistades paguen eso.  
  • Aimee_T
  • Roadie
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two accts?

Somehow, Ive managed to create two accts. My Facebook acct, and one with an Email address - Can I merge them so I dont loose all my daily mixes etc? I've taken a premium membership out on the Email address, and just want it to now link with the other...

  • Newbie
  • Somehow, Ive managed to create two accts. My Facebook acct, and one with an Email address - Can I merge them so I dont loose all my daily mixes etc? I've taken a premium membership out on the Email a...
  • Aimee_T
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Outdated username remains in Android APP after disconnecting Facebook

Hello all! Ive been using Spotify for several months, today I connected my account to FB, username was changed in Android APP and Desktop. After finding a friend, I disconnected FB in Desktop app settings (I use email login), name changed back to my ...

  • Casual Listener
  • Hello all! Ive been using Spotify for several months, today I connected my account to FB, username was changed in Android APP and Desktop. After finding a friend, I disconnected FB in Desktop app set...
  • 233 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 233 Views
  • 0 replies
  • 0 likes

Superuser Contribution Conta premium

Boa noite realizei pagamento da conta Premium, foi debitado o valor do meu cartão, mais até agora nada, mostra como se eu não tivesse assinado nenhuma conta

  • Newbie
  • Boa noite realizei pagamento da conta Premium, foi debitado o valor do meu cartão, mais até agora nada, mostra como se eu não tivesse assinado nenhuma conta
  • Aimee_T
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobrança indevida

Eu fui tentar usar a promoção de 3 meses por 1,99 e mostrou que não tenho direito, por já ter usado antes, só que me cobraram a mensalidade do spotify de 16,90 sem que eu tenho autorizado. Foi gerado automaticamente gostariam que fizessem o estorno p...

  • Newbie
  • Eu fui tentar usar a promoção de 3 meses por 1,99 e mostrou que não tenho direito, por já ter usado antes, só que me cobraram a mensalidade do spotify de 16,90 sem que eu tenho autorizado. Foi gerado...
  • Aimee_T
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution PARA SPOTIFY

TENGO UNA SUSCRIPCION PREMIUN Y SOY FAMILIAR DEL TITULAR Y DICE QUE NO SE PUEDE VERIFICAR QUE VIVA EN EL MISMO DOMICILIO QUE EL TITULAR Y POR LO TANTO NO PUEDO ACTIVAR MI CUENTA (OBVIAMENTE VIVIMOS EN LA MISMA DIRECCION PUES ES MI HIJO )

  • Newbie
  • TENGO UNA SUSCRIPCION PREMIUN Y SOY FAMILIAR DEL TITULAR Y DICE QUE NO SE PUEDE VERIFICAR QUE VIVA EN EL MISMO DOMICILIO QUE EL TITULAR Y POR LO TANTO NO PUEDO ACTIVAR MI CUENTA (OBVIAMENTE VIVIMOS E...
  • Aimee_T
  • Roadie
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have been paying dobbel since january.

Hi can you pay back the money I have payed to much since january. I have been paying dobbel every month from January

  • Newbie
  • Hi can you pay back the money I have payed to much since january. I have been paying dobbel every month from January
  • Melody
  • Spotify
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Problem Offer (3 months 0.99)

hi, about the special offer (3 months of Spotify Premium 0.99 euros, I'm from Italy) i can pay with my telephone operator (3 italia)?

  • Newbie
  • hi, about the special offer (3 months of Spotify Premium 0.99 euros, I'm from Italy) i can pay with my telephone operator (3 italia)?
  • cadmielp
  • Roadie
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Removing Headspace but keeping premium

So I signed up for headspace on top of my spotify student discount, but I barely use it so I want to cancel it. The only option I could see is to cancel both, but I dont want to have to sign up for the student discount and pay again. Thanks.

  • Casual Listener
  • So I signed up for headspace on top of my spotify student discount, but I barely use it so I want to cancel it. The only option I could see is to cancel both, but I dont want to have to sign up for t...
  • Tom
  • Community Legend
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Solved!! Is it possible to take the 3 months offer with debit card?

Hi, i'm from México, i had premium like one year ago, but today i saw an offer: 3 months for $99mxn, i took it, but i have a question, the only payment option was credit card, but i only have debit card (visa), i fill the form with the data of my car...

  • Newbie
  • Hi, i'm from México, i had premium like one year ago, but today i saw an offer: 3 months for $99mxn, i took it, but i have a question, the only payment option was credit card, but i only have de...
  • Tom
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Premium Subscription

I just paid my premium subscription via Cebuana Lhuiller. But my Spotify premium still not working.

  • Visitor
  • I just paid my premium subscription via Cebuana Lhuiller. But my Spotify premium still not working.
  • Tom
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes