Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184079 Views
- 116 replies
- 12 likes
- 184079 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20881 Views
- 28 replies
- 4 likes
- 20881 Views
- 28 replies
- 4 likes
Solved!! What happes if I change my email or delete my account?
Hello! I was wondering what would happen with my community user if: - If I change my email in my spotify account: could I access still with the SSO system?- If I decide to delete my spotify account: my community user would be alive ?- If I decide to ...
- Hello! I was wondering what would happen with my community user if: - If I change my email in my spotify account: could I access still with the SSO system? - If I decide to delete ...
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- Casual Listener
- 1233 Views
- 2 replies
- 0 likes
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accessAccount
- 1233 Views
- 2 replies
- 0 likes
issues with changing country and joining a family plan
Hi All, I've just moved from Australia to the US to be with my spouse. We want to go on a family plan cant because I have an Australian account. I've changed over my payment to a US card however its saying the formal switchover won't occur until the ...
- Hi All, I've just moved from Australia to the US to be with my spouse. We want to go on a family plan cant because I have an Australian account. I've changed over my payment to a US card how...
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- Spotify Star
- 421 Views
- 1 replies
- 0 likes
- 421 Views
- 1 replies
- 0 likes
Charged my card, but diddnt get premium
So bascially I was signing up for Spotify Premium and I am a student so I went to the option for 4.99 or something for students and I completed all the blanks and entered my credit card to be billed and after entering that it asked to verify my schoo...
- So bascially I was signing up for Spotify Premium and I am a student so I went to the option for 4.99 or something for students and I completed all the blanks and entered my credit card to be billed ...
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- 305 Views
- 0 replies
- 0 likes
- 305 Views
- 0 replies
- 0 likes
Tiempo de suscripción y cambio de país
Hola!Me fui a vivir a Nueva Zelanda un tiempo por lo que mi cuenta paso de ser de Chile a NZ y ahora a Chile otra vez pero no se ve reflejado este cambio, el problema es que ahora que cambie a plan familiar y no sé si con esto pueda agregar a mi herm...
- Hola! Me fui a vivir a Nueva Zelanda un tiempo por lo que mi cuenta paso de ser de Chile a NZ y ahora a Chile otra vez pero no se ve reflejado este cambio, el problema es que ahora que cambie a plan...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Premium free trials confusion
So I signed up for spotify premium on my laptop, put in my card details and everything. Then it told me I have a 30 day free trial, but when i went on spotify on my phone it says 7 day free trail. So will I get charged after 7 days or after 30 days?
- So I signed up for spotify premium on my laptop, put in my card details and everything. Then it told me I have a 30 day free trial, but when i went on spotify on my phone it says 7 day free trail. So...
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- 504 Views
- 0 replies
- 0 likes
- 504 Views
- 0 replies
- 0 likes
Assinatura de R$3,00
Eu assinei quando estava naquela promoção de 3 meses por 2 ou 3 reais, nas infos de cobrança aparece ''Sua assinatura vai ser renovada automaticamente em 19/09/17 e serão cobrados R$ 16,90'', isso significa que o valor que vai ser cobrado a partir do...
- Eu assinei quando estava naquela promoção de 3 meses por 2 ou 3 reais, nas infos de cobrança aparece ''Sua assinatura vai ser renovada automaticamente em 19/09/17 e serão cobrados R$ 1...
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- 339 Views
- 0 replies
- 0 likes
- 339 Views
- 0 replies
- 0 likes
Não consigo pagar
minha assinatura acabou do nada, nã o entendi porque, então tive de fazer o premium de novo, porém ja tentei diversos cartões de crédito e não consigo pagar. Inclusive um cartão que acabei de usar. Só que no spotify ele não passa, mostra uma mensagem...
- minha assinatura acabou do nada, nã o entendi porque, então tive de fazer o premium de novo, porém ja tentei diversos cartões de crédito e não consigo pagar. Inclusive um cartão que acabei de usar. S...
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- Spotify Star
- 627 Views
- 1 replies
- 2 likes
- 627 Views
- 1 replies
- 2 likes
Family plan is not reflected in my account
Hello there, few days ago i got invited with a code from my family and i accepted the invitation, entered the code and my adrees. It accepted my request but Premium is just not reflected in my account, my family members did just the same and is worki...
- Hello there, few days ago i got invited with a code from my family and i accepted the invitation, entered the code and my adrees. It accepted my request but Premium is just not reflected in my accoun...
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- Spotify Star
- 399 Views
- 3 replies
- 0 likes
- 399 Views
- 3 replies
- 0 likes
Having trouble with spotify premium
I had a spotify premium account until one day it just turned back into a free account. So i have already tried a bunch of other credit cards but none work, including one i just used. I know they're working and good but spotify wont let me pay
- I had a spotify premium account until one day it just turned back into a free account. So i have already tried a bunch of other credit cards but none work, including one i just used. I know they're w...
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- 162 Views
- 0 replies
- 0 likes
- 162 Views
- 0 replies
- 0 likes
I want to cancel accounts and start again
I have inadvertently set up two accounts. I want to cancel both and start again with a family plan. How do I do that??
- I have inadvertently set up two accounts. I want to cancel both and start again with a family plan. How do I do that??
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Superuser Contribution Problemas para reconocer el pago.
Spotify no reconoce el pago con tarjeta ya realizado.Necesitaría saber sobre otro tipo de medio de pago.
- Spotify no reconoce el pago con tarjeta ya realizado. Necesitaría saber sobre otro tipo de medio de pago.
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- Roadie
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Superuser Contribution Quiero dar de baja 2 suscripciones
Hola, les comento mi situacion, preste mi tarjeta de credito a 2 personas para que se suscriban a spotify. Ya no tengo contacto de estas 2 personas, y no se como hacer para dar de baja estas 2 suscripciones. Me estan cobrando todos los meses. En el r...
- Hola, les comento mi situacion, preste mi tarjeta de credito a 2 personas para que se suscriban a spotify. Ya no tengo contacto de estas 2 personas, y no se como hacer para dar de baja estas 2 suscri...
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- Roadie
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium - Don't have it but can use it
So, I had a 6 free months of spotify premium. Those 6 months ended and I continued to have spotify premium for quite a long time. Today I got this text saying (for the very first time) that 1.56 euros have been removed for spotify to stay premium for...
- So, I had a 6 free months of spotify premium. Those 6 months ended and I continued to have spotify premium for quite a long time. Today I got this text saying (for the very first time) that 1.56 euro...
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Received message that you can't receive payment from my card
I received a message that you couldn't get my payment off my card. Can you tell me what the issue is?
- I received a message that you couldn't get my payment off my card. Can you tell me what the issue is?
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- Community Legend
- 1502 Views
- 1 replies
- 0 likes
- 1502 Views
- 1 replies
- 0 likes
Superuser Contribution Switched phone, now my account appears to be non-premium
I switched phone since yesterday, when I log in on my new phone I can see the old songs I have saved in my library and my 'best of 2016' album, but I can not play any music of own choice, it tells me I can listen 30 minutes free. This is a mistake, s...
- I switched phone since yesterday, when I log in on my new phone I can see the old songs I have saved in my library and my 'best of 2016' album, but I can not play any music of own choice, it tells me...
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- Roadie
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution Premium, can't play songs offline on PC
Hello.I bought premium right now. I want to listen to songs offline, because I have limited wifi at the moment. It won't allow me to play them offline, I don't even have the download button there.I had premium on my phone and downloaded songs normall...
- Hello. I bought premium right now. I want to listen to songs offline, because I have limited wifi at the moment. It won't allow me to play them offline, I don't even have the download button there. ...
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- Roadie
- 1242 Views
- 1 replies
- 0 likes
- 1242 Views
- 1 replies
- 0 likes
Superuser Contribution Mi pago no pasa
Buenos días: Estoy tratando de pagar spotify premium, el día de hoy me cortarán el servicio si es que no lo pago. Mi tarjeta esta totalmente libre de adeudos y me sale la imagen que adjunto. Qué puedo hacer? ya trate con 3 tarjetas y me sale exactame...
- Buenos días: Estoy tratando de pagar spotify premium, el día de hoy me cortarán el servicio si es que no lo pago. Mi tarjeta esta totalmente libre de adeudos y me sale la imagen que adju...
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- Roadie
- 322 Views
- 2 replies
- 0 likes
- 322 Views
- 2 replies
- 0 likes
Superuser Contribution Student discount
My Student discount ended about a week ago so I got charged $9.99 but I just re-uped the student discount and then immediately got charged $4.99. So basically I am paying $15 for the next month and would like to get the other $9.99 refunded or just p...
- My Student discount ended about a week ago so I got charged $9.99 but I just re-uped the student discount and then immediately got charged $4.99. So basically I am paying $15 for the next mo...
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- Roadie
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
Superuser Contribution Premium family plan cannot confirm address on the account I invited
I invited one account to join my family plan but it says that it can´t confirm the address is the same. It asks for the address as I registered it but I don´t know where to look for it.
- I invited one account to join my family plan but it says that it can´t confirm the address is the same. It asks for the address as I registered it but I don´t know where to look for it.
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- Roadie
- 573 Views
- 1 replies
- 0 likes
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Premium family
- 573 Views
- 1 replies
- 0 likes
Superuser Contribution Subscribed for Premium and Premium Family today
Hi Guys, Today, I have applied for premium subscription, but 2 hours later i've decided to subscribe to Premium Family.The question is:- Was my Premium Subscription cancelled? Cause I can't see it on my Account Overview. Only the Premium Family Subsc...
- Hi Guys, Today, I have applied for premium subscription, but 2 hours later i've decided to subscribe to Premium Family. The question is: - Was my Premium Subscription cancelled? Cause I ...
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- Roadie
- 426 Views
- 1 replies
- 0 likes
- 426 Views
- 1 replies
- 0 likes