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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128562 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56560 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231409 Views
144 replies
13 likes
I accidently clicked the button that starts a free trial. I have my credit card information in my device and I do not want it to charge me so how do I cancel the free trial?
I accidently clicked the button that starts a free trial. I have my credit card information in my device and I do not want it to charge me so how do I cancel the free trial?
Roadie
186 Views
1 replies
0 likes
I am a student and I have tried to get the discount for the student subscription. The problem is that my credit card has not been accepted by Spotify. I have tried this with several cards, but it won't work.How can I solve this problem so I can buy t...
I am a student and I have tried to get the discount for the student subscription. The problem is that my credit card has not been accepted by Spotify. I have tried this with several cards, but it won...
149 Views
0 replies
0 likes
Is the family plan $14.99 total or this price plus the $9.99 premium fee? That would be a total of about $25. Is that right? Or does the $14.99 monthly fee replace the monthly $9.99 fee?
Is the family plan $14.99 total or this price plus the $9.99 premium fee? That would be a total of about $25. Is that right? Or does the $14.99 monthly fee replace the monthly $9.99 fee?
Spotify Star
167 Views
1 replies
0 likes
I recently got a new credit card. I hadn't updated the card on spotify for my subscription until today when I was prompted to due to a billing error. My subscription is still listed as "Student", though I've been out of school and paying full premium...
I recently got a new credit card. I hadn't updated the card on spotify for my subscription until today when I was prompted to due to a billing error. My subscription is still listed as "Student", tho...
168 Views
0 replies
0 likes
I paid for student discount 3 days ago. My school was there. So I picked it and I put 2 pictures of my student certificate. There has been 3 days but haven't got premium yet.
I paid for student discount 3 days ago. My school was there. So I picked it and I put 2 pictures of my student certificate. There has been 3 days but haven't got premium yet.
194 Views
0 replies
0 likes
Oi! Tenho uma conta gratuita, porém, há 2 dias recebi um e-mail, dizendo que esse mês é o aniversário da Spotify, e se eu clicar no link, ganho 1 ano de premium grátis!! Queria saber se é verdade, ou um golpe que tá rolando por aí. O e-mail parece be...
Oi! Tenho uma conta gratuita, porém, há 2 dias recebi um e-mail, dizendo que esse mês é o aniversário da Spotify, e se eu clicar no link, ganho 1 ano de premium grátis!! Queria saber se é verdade, ou...
Spotify Star
8396 Views
3 replies
0 likes
Hi there. Regarding the Capital One statement credit when you use it to pay for a Premium sunscription - is that a one-time credit or are you credited half of your payment EACH month through April 2018? Thank you!
Hi there. Regarding the Capital One statement credit when you use it to pay for a Premium sunscription - is that a one-time credit or are you credited half of your payment EACH month through Ap...
Newbie
287 Views
1 replies
0 likes
Al querer aplicar el pago con mi tarjeta Visa BBVA Bancomer aparece un leyenda que dice "ocurrió un error, inténtalo más tarde" llevo así varios días.
Al querer aplicar el pago con mi tarjeta Visa BBVA Bancomer aparece un leyenda que dice "ocurrió un error, inténtalo más tarde" llevo así varios días.
Newbie
674 Views
1 replies
0 likes
A Vodafone no tarifário Yorn X 5GB inclui Spotify Premium grátis. Como posso ativar?
A Vodafone no tarifário Yorn X 5GB inclui Spotify Premium grátis. Como posso ativar?
993 Views
0 replies
0 likes
Que tal, es mi tercer mes con Spotify Premium Familiar y tengo un problema en cuanto al pago. Me sorprendió que al momento de cobrarme debitaran de mi tarjeta de débito 31.00 soles, luego 31.05 y ahora 31.29 soles. No se supone que el pago era 29.90?...
Que tal, es mi tercer mes con Spotify Premium Familiar y tengo un problema en cuanto al pago. Me sorprendió que al momento de cobrarme debitaran de mi tarjeta de débito 31.00 soles, luego 31.05 y aho...
160 Views
0 replies
0 likes
Hello, I've recently signed up for spotify premium and my MOP is through Cash payment.In the email confirmation I got, it only stated my payment reference and where I could pay, but no info on who to address in the receiver and such. I'm a regular on...
Hello, I've recently signed up for spotify premium and my MOP is through Cash payment. In the email confirmation I got, it only stated my payment reference and where I could pay, but no info on who ...
182 Views
0 replies
0 likes
I am new to Spotify and when I subscribed it was given as a 3 month trial before it turned over to $9.99. I have looked at my subscription and see that it says "free". My concern is that Spotify asked for my PayPal info and I am trying to contact the...
I am new to Spotify and when I subscribed it was given as a 3 month trial before it turned over to $9.99. I have looked at my subscription and see that it says "free". My concern is that Spotify aske...
151 Views
0 replies
0 likes
I'm currently on someone else's account and want to get off of theirs and start my own. Can I do that without having to contact them?
I'm currently on someone else's account and want to get off of theirs and start my own. Can I do that without having to contact them?
123 Views
0 replies
0 likes
Olá!Eu tinha uma conta do Spotify Free e meu esposo fez a conta Premiun.Ele me enviou o convite, mas eu não conseguia fazer o cadastro com minha conta já existente, daí precisei criar outra. É possível juntar as duas contas?
Olá! Eu tinha uma conta do Spotify Free e meu esposo fez a conta Premiun. Ele me enviou o convite, mas eu não conseguia fazer o cadastro com minha conta já existente, daí precisei criar outra. &nb...
Spotify Star
447 Views
3 replies
0 likes
My payment finally processed, but it's all wrong. There are a number of problems. 1) I was charged 3 times. 2) I was charged 3 times for the wrong subscription. I have a standard premium subcription, but I'm being charged for 3 student subscriptions....
My payment finally processed, but it's all wrong. There are a number of problems. 1) I was charged 3 times. 2) I was charged 3 times for the wrong subscription. I have a standard premium subcription,...
Spotify Star
219 Views
1 replies
0 likes
HeyI'm a student and have been paying £4.99 for my spotify for a good while now. However recently I noticed I have been paying £9.99 for a number of months. Am I entitled to a refund for the months I over payed?
Hey I'm a student and have been paying £4.99 for my spotify for a good while now. However recently I noticed I have been paying £9.99 for a number of months. Am I entitled to a refund for the m...
Spotify Star
198 Views
1 replies
0 likes
Hello, I wanted to do Premium for Students but after I paid, Spotify told me I would be charged $9.99. My mobile phone told me it was Premium for Students and I can only think that it saying "Premium for Students" was $9.99 is just a minor error that...
Hello, I wanted to do Premium for Students but after I paid, Spotify told me I would be charged $9.99. My mobile phone told me it was Premium for Students and I can only think that it saying...
176 Views
0 replies
0 likes
Bonjour à tous!J'aimerais prendre l'abonnement Premium à 9.99 euros par mois. Cependant, je suis en vacances en Suisse pendant un peu plus d'un mois et on ne me propose que la formule en franc suisse...Quelqu'un sait comment faire?Mille mercis à vous...
Bonjour à tous! J'aimerais prendre l'abonnement Premium à 9.99 euros par mois. Cependant, je suis en vacances en Suisse pendant un peu plus d'un mois et on ne me propose que la formule en franc su...
162 Views
0 replies
0 likes
I have a new creditcard so I want to change my creditcard number. This doesn't work on the website to change the payment information.
I have a new creditcard so I want to change my creditcard number. This doesn't work on the website to change the payment information.
167 Views
0 replies
0 likes
