Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I bought a new phone but my Spotify account didn't transfer over. I have no play lists and I'm been asked to upgrade to premium which I have already and pay monthly for. Can anyone tell me how to get my old account on my new phone? Appreciate your he...
Hi , I canceled my subscription last month, and I thought my subscription canceled so it will not be charged for next month, but they charged me for this month although I am not using Spotify anymore. I am looking for contact details of Spotify help ...
Spotify message : Cant corroborate that you live in the same address as the account holder. We use different ip addresses all the time, same address.,
O pagamento do meu boleto foi confirmado dia 31/03 até o momento, não recebi upgrade para o premium.
The same thing has happened to me, i can only see 90 days back into my back account and i was billed twice this month and twice last month, i'm extremely frustrated as it's seemed impossible to get an answer from anyone here. I do not want to close m...
I was double billed last month and it looks like it is trying to do it again this month. Is there a customer service number where I can contact someone to get this corrected?
I tried buying the student deal before I realized it was for college students only. So I backed out of it and it didn't say anything about charging me, I went out and bought the normal subscription for 10, and I check my bank account and it had charg...
does premium subscripstion expire after 12 months like student discount does or is it that once you have it, your account is premium for good? thanks!
I WILL LIVE IN LITHUANIA AND I CANT MAKE A CREDIT CARD THERE, SO I WANT TO PAY FROM BRAZIL MY COUNTRY. HERE I HAVE AN OPTION FOR ANTECIPATED PAYMENT (ticket, title) AND I WANT TO KNOW IF I PAY FOR SEVERAL MONTHS HERE I COULD USE SPOTIFY IN LITHUANIA?...
Hello, I am currently in Taiwan, and have been using Free Spotify for about two years (in Taiwan).This morning I started the free Premium Trial, with a Japanese credit card. After I started the trial, many of my songs became unavailable, by my unders...
I´ve neen charged twice, saturday I spoke with one moderator and he told me I should send my bank status so I went to the bank and they told me that one payment is still pending and one has been already charged, I ned to cancel the one which is pendi...
I have Spotify premium,but I notice that I was being bill twice a month on my Visa Card.i discontinued one of the accounts,I was just bill $9.99 for the month of April 2017 my information: -------@gmail.com I'm being charge but I cannot access Spotif...
I have been paying for Spotify Premium for nearly a year now. For my birthday I got a 3-month Spotify gift card. I activated it on my account and I stopped paying the subscription fee assuming that I had three months. Now my premium account is deacti...
I am a Maxis user in Malaysia, I am not sure why Spotify charged me some amount for subscription by Maxis while I’m not sure for which account I am charged.I tried all the suggested ways to find my subscribed account but I couldn’t find.Any help high...
My Spotify account logged me out of my Spotify app on my computer and phone and when I logged back into it, my account had reverted back to before I upgraded to premium. About a year ago I upgraded from free to a student premium subscription and abou...
hello everyone i will have a problem with my subscription and is that a month ago paid a premium year and everything normal as a premium but today i realized that I had not activate the premium that comes
I used to have a premium subscription, and I wanted to join me into a familiar account, but be a member instead the admin, but by mistake subscribed me as a familiar admin, I can't cancel the familiar subscription with the instructions you give me he...
I need an invoice from 09/16, but my transaction history only shows invoices from 10/16. Where can I find the rest of them?
Hi, I do not have any active premium accounts username : somesh4ever, somesh569, but i am still charged for the premium subscription for the past few months. I am being charges 9.99 per month to my amex card ending - . last transaction id : 320170960...
I have been paying £9.99 from my bank account for months and have tried to contact Spotify previously regarding the situation.I do not have a valid log in for this account and as far as I am aware have never used it as I already have free version of ...