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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130809 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62767 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242551 Views
149 replies
13 likes
Hi, I already subscribed to Spotify Premium for Family, but when I tried to add my family member, the invitation letter that I send didnot work properly (previously, can work).I already subscribed for 1 month, but for the 2nd month, can't do. Is ther...
Hi, I already subscribed to Spotify Premium for Family, but when I tried to add my family member, the invitation letter that I send didnot work properly (previously, can work). I already su...
Newbie
287 Views
2 replies
0 likes
I was charged of 129.00, from my bank account but still showing im uisng spotify for free instead of Premium.Where can I have this escalated?
I was charged of 129.00, from my bank account but still showing im uisng spotify for free instead of Premium. Where can I have this escalated?
164 Views
0 replies
0 likes
My registration email has disappeared to spotify and I am using it with facebook but I can not add devices as I can not cancel my premium account to create a new one, how do I solve this problem?
My registration email has disappeared to spotify and I am using it with facebook but I can not add devices as I can not cancel my premium account to create a new one, how do I solve this problem?
142 Views
0 replies
0 likes
I received a email that the payment for this month was not processed, request to me to updated the payment data, but in my account appears the payment data correctly and have not been changed, what happens???
I received a email that the payment for this month was not processed, request to me to updated the payment data, but in my account appears the payment data correctly and have not been changed, what h...
130 Views
0 replies
0 likes
I got charged for premium this month, I had to switch phones and haven't had premium logged in at all for the whole month. I have tried literally every step to try to get it back and it's still not working. This is bull**bleep** and i want a refund.
I got charged for premium this month, I had to switch phones and haven't had premium logged in at all for the whole month. I have tried literally every step to try to get it back and it's still not w...
124 Views
0 replies
0 likes
I have been trying to upgrade to premium for a couple months now with PayPal and its still not working
I have been trying to upgrade to premium for a couple months now with PayPal and its still not working
139 Views
0 replies
0 likes
Hello,I was using my spotify app when one of the ads was playing saying that I could get a month of spotify premium for free if I do a survey, and to click the ad for more information. However, when I clicked the banner, there was no such survey avai...
Hello, I was using my spotify app when one of the ads was playing saying that I could get a month of spotify premium for free if I do a survey, and to click the ad for more information. However, w...
631 Views
0 replies
1 likes
hi guys, i pay for my exs account. how do i stop that without changing my card
hi guys, i pay for my exs account. how do i stop that without changing my card
Roadie
249 Views
1 replies
0 likes
I have been subscribed for over a year and never had problems, switched phones and I can not listen to my music. Do I need to unsubscribe and make other account. Don't want to be paying twice.
I have been subscribed for over a year and never had problems, switched phones and I can not listen to my music. Do I need to unsubscribe and make other account. Don't want to be paying twice.
Roadie
175 Views
1 replies
0 likes
I have entered all my info to get the student descout and my school is listed on the drop down menu of schools but it just keeps saying it cant verify that I am a student, whats up?
I have entered all my info to get the student descout and my school is listed on the drop down menu of schools but it just keeps saying it cant verify that I am a student, whats up?
Roadie
169 Views
1 replies
0 likes
Hello! I have a Spotify Premium account from Brazil (being payed with my brazilian credicard) and I will be living in Canada for 6 months. I got a SIM card here from a local cellphone carrier but my Spotify dosen´t work through the internet carrier c...
Hello! I have a Spotify Premium account from Brazil (being payed with my brazilian credicard) and I will be living in Canada for 6 months. I got a SIM card here from a local cell...
157 Views
0 replies
0 likes
I was charged for premium when I had already cancelled it for the month.
I was charged for premium when I had already cancelled it for the month.
Roadie
205 Views
1 replies
0 likes
Dear Spotify Support,We recently bought Family Premium, but for some reason my son is unable to use it because "his adress cannot be verified". He lives with us in the same house.Could you help solve this issue?Kind Regards,Ines Baumann
Dear Spotify Support, We recently bought Family Premium, but for some reason my son is unable to use it because "his adress cannot be verified". He lives with us in the same house. Could you help s...
Spotify Star
254 Views
1 replies
0 likes
Is it possible to switch my normal premium subscription to a student subscription? And I saw that headspace is free with the student subscription, is this offer available in the Netherlands as well?
Is it possible to switch my normal premium subscription to a student subscription? And I saw that headspace is free with the student subscription, is this offer available in the Netherlands as well?
132 Views
0 replies
0 likes
I have already been charged to my card, but my Students Premium account is not yet activated
I have already been charged to my card, but my Students Premium account is not yet activated
Casual Listener
266 Views
2 replies
0 likes
I see that in my credit card Spotify is being paid But i don't have premium in my Spotify i need help. I'm from Argentina that why is un 103 pesos
I see that in my credit card Spotify is being paid But i don't have premium in my Spotify i need help. I'm from Argentina that why is un 103 pesos
151 Views
0 replies
0 likes
Hello.....I need help. I normaly had spotify premium on my old phone. Now have a new phone. I did the log in with my account, but I don't have premium andare I don't know why.........Could you oleose help me?Thank you
Hello.....I need help. I normaly had spotify premium on my old phone. Now have a new phone. I did the log in with my account, but I don't have premium andare I don't know why.........Could you oleose...
Roadie
211 Views
1 replies
0 likes
Hi Spotify, I just signed up for a free 30 day premium trial and it doesnt give me any option to dowload music at all or even create a playlist. Why is this? Thanks,Meri
Hi Spotify, I just signed up for a free 30 day premium trial and it doesnt give me any option to dowload music at all or even create a playlist. Why is this? Thanks, Meri
173 Views
0 replies
0 likes
I am already paying every month for premium function but i can not play any music because "i need to upgrade to premium" why is that?
I am already paying every month for premium function but i can not play any music because "i need to upgrade to premium" why is that?
Roadie
582 Views
1 replies
0 likes
I have $10 in my PS4 account. If i buy premium on the PS4 app, will it also give me premium on mobile?
I have $10 in my PS4 account. If i buy premium on the PS4 app, will it also give me premium on mobile?
Newbie
607 Views
1 replies
0 likes
