Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123681 Views
- 81 replies
- 10 likes
- 123681 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14765 Views
- 27 replies
- 2 likes
- 14765 Views
- 27 replies
- 2 likes
Upgrading to Family Plan from Premium but Getting Charged for Both
Hi! I recently updated my account to Family Plan ($15/mo), but was charged for that PLUS my old premium account ($10). I want to get rid of my premium account and just continue with family PLUS get my money back that was charged this month. Help!!!
- Hi! I recently updated my account to Family Plan ($15/mo), but was charged for that PLUS my old premium account ($10). I want to get rid of my premium account and just continue with family P...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Purchasing Spotify
It's asked me for my zip code but is saying invalid help?!
- It's asked me for my zip code but is saying invalid help?!
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- 185 Views
- 0 replies
- 0 likes
- 185 Views
- 0 replies
- 0 likes
mi cuenta ha pasado de premium a free sin aviso previo. Necesito ayuda
Hola. Desde ayer mi suscripción individual premium que tengo hace años ha pasado a free sin previo aviso. La voy pagando a través de mi compañía de teléfonos. Alguien me puede ayudar? Gracias
- Hola. Desde ayer mi suscripción individual premium que tengo hace años ha pasado a free sin previo aviso. La voy pagando a través de mi compañía de teléfonos. Alguien me puede ayudar? Gracias
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- Newbie
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Solved!! Is Headspace subscription available for users in Poland?
I am premium user but can’t see any option in my subscription settings to opt-in for combined Spotify/Headspace subscription.
- I am premium user but can’t see any option in my subscription settings to opt-in for combined Spotify/Headspace subscription.
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- Community Legend
- 872 Views
- 3 replies
- 0 likes
- 872 Views
- 3 replies
- 0 likes
Ps4 free account
Hello there,yesterdayI registered to a free Spotify-account on my ps4,and I am able select songs as I like, I couldn't really hear an ad as I was using it for about 20 minutes.When I log in to Spotify it says I have a Spotify-free account -so is it j...
- Hello there,yesterdayI registered to a free Spotify-account on my ps4,and I am able select songs as I like, I couldn't really hear an ad as I was using it for about 20 minutes.When I log in to Spotif...
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- 646 Views
- 0 replies
- 0 likes
- 646 Views
- 0 replies
- 0 likes
Solved!! Upgrade from free to family
Hi, I currently have a free account and I'm looking to upgrade to family (so that my wife and x2 daughters can use it as well). I just wanted to know when the first payment of £14.99 will be collected ? Is it the day you upgrade or a month after that...
- Hi, I currently have a free account and I'm looking to upgrade to family (so that my wife and x2 daughters can use it as well). I just wanted to know when the first payment of £14.99 will be collecte...
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- Casual Listener
- 267 Views
- 2 replies
- 0 likes
- 267 Views
- 2 replies
- 0 likes
HELP gift card
Hello,I have purchased as a gift the annual spotify. The money was taken from my account but I never received any confirmation email and the present never arrived.How can I contact spotify? What can I do to have my gift? Thank you
- Hello, I have purchased as a gift the annual spotify. The money was taken from my account but I never received any confirmation email and the present never arrived. How can I contact spotify? What ...
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- 121 Views
- 0 replies
- 0 likes
- 121 Views
- 0 replies
- 0 likes
how to down grade
I have been with Spotify for some years now, but would like to downgrade for 6 months or so then go back to premium. Can I do this? Will I lose all my playlists etc?
- I have been with Spotify for some years now, but would like to downgrade for 6 months or so then go back to premium. Can I do this? Will I lose all my playlists etc?
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Student sign in
The student was told that the money would not be cut off until the account was verified, but the money was cut. How do I get it?
- The student was told that the money would not be cut off until the account was verified, but the money was cut. How do I get it?
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- Community Legend
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Spotify saved albums on Roku
I have Spotify premium and recently added a Roku device to my tv. After installing Spotify on the Roku and signing on to Spotify, I noticed my saved albums do not appear. Is there something I need to do to see those, or is it not possible?
- I have Spotify premium and recently added a Roku device to my tv. After installing Spotify on the Roku and signing on to Spotify, I noticed my saved albums do not appear. Is there somethi...
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- Regular
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Changing countries for premium users is annoying, unnecessary and downright stupid
It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to change the country NO MATTER where they **bleep**ing come ...
- It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to c...
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- 224 Views
- 0 replies
- 0 likes
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country change
- 224 Views
- 0 replies
- 0 likes
Can't download
I can't download music using my home wifi, it will show that it is downloading but it will not push through it will just keep on circling on the first song forever, im using pldt fiber with 20mbps, i attached a photo, it will like that forever. but i...
- I can't download music using my home wifi, it will show that it is downloading but it will not push through it will just keep on circling on the first song forever, im using pldt fiber with 20mbps, i...
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- 144 Views
- 0 replies
- 0 likes
- 144 Views
- 0 replies
- 0 likes
Oxxo
Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
- Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
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- Spotify Star
- 274 Views
- 1 replies
- 1 likes
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Premium
- 274 Views
- 1 replies
- 1 likes
I cant upgrade to premium
Hi i'm Carlos and i'm from Mexico. I came frome vacations to Vancouver and my premium spotify expired so when i try to pay for premium it says that my card have a bad day so i dont know what to do
- Hi i'm Carlos and i'm from Mexico. I came frome vacations to Vancouver and my premium spotify expired so when i try to pay for premium it says that my card have a bad day so i dont know what to do&nb...
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- 127 Views
- 0 replies
- 0 likes
- 127 Views
- 0 replies
- 0 likes
Solved!! Upgrading from Free to Premium Family?
I have Free subscription right now. I have one daughter with a Premium account, and another daughter with a Free account. I want to upgrade MY free account to Premium Family, and then invite my daughters... but I don't see how to do that. How can I d...
- I have Free subscription right now. I have one daughter with a Premium account, and another daughter with a Free account. I want to upgrade MY free account to Premium Family, and then invite my ...
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- Casual Listener
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
So im confused
Every once in awhile something will come along as the music is playing and offer 30 day free trial but when I attempt to activate a free trial my only option is a 7 day free trial what is going on here? I'm kind of confused
- Every once in awhile something will come along as the music is playing and offer 30 day free trial but when I attempt to activate a free trial my only option is a 7 day free trial what is going on he...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
downloading tunes
on premium plan can i download tunes directly to my hard drive or do i need to use a spotify player or something?
- on premium plan can i download tunes directly to my hard drive or do i need to use a spotify player or something?
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
desconto estudante
eu fiz a conta para desconto de estudante, mandei o comprovante... porem minhas cobraças ainda vem R$ 16,90... tento fazer o desconto de novo e diz que ja utilizei o beneficio de estudante. SOCORROOOO, quero pagar R$8,50
- eu fiz a conta para desconto de estudante, mandei o comprovante... porem minhas cobraças ainda vem R$ 16,90... tento fazer o desconto de novo e diz que ja utilizei o beneficio de estudante. SOCORROOO...
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- Regular
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Minha conta no spotify está cobrando duas vezes
Boa tarde. gostaria de uma solução, pois minha conta está debitando duas vezes. No aguardo. Sabrina
- Boa tarde. gostaria de uma solução, pois minha conta está debitando duas vezes. No aguardo. Sabrina
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- Regular
- 12768 Views
- 1 replies
- 1 likes
- 12768 Views
- 1 replies
- 1 likes
Cobrança duas vezes
Tenho duas cobranças na fatura. Mas quando entro em recibos só tenho o recibo do dia 14/06.A outra cobrança foi feita dia 21/06.
- Tenho duas cobranças na fatura. Mas quando entro em recibos só tenho o recibo do dia 14/06. A outra cobrança foi feita dia 21/06.
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- Regular
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes