Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 164423 Views
- 110 replies
- 12 likes
- 164423 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18478 Views
- 27 replies
- 4 likes
- 18478 Views
- 27 replies
- 4 likes
Superuser Contribution Premium not showing
Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
- Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
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- Roadie
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not showing
Hi,I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account the premium status does not show. As such, I am unab...
- Hi, I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account...
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- Roadie
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Change to Family Plan
Hi!I have Spotify Premium and I pay it by my cell phone company. I want to change my subscription to Family Plan, I must cancel my account to do that. I want to know if I'll lose my play lists and settings.Thanks and sorry for my english Ana_in_the_s...
- Hi! I have Spotify Premium and I pay it by my cell phone company. I want to change my subscription to Family Plan, I must cancel my account to do that. I want to know if I'll lose my play lists and ...
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- Spotify Star
- 422 Views
- 3 replies
- 0 likes
- 422 Views
- 3 replies
- 0 likes
Family Plan
Hello, I have been removed from my family plan 2 times in a row without reason and now it says i cant join the family plan i pay for... What can i do? it is the 3rd time this has happened, my dad and brother can still use the plan but for some reason...
- Hello, I have been removed from my family plan 2 times in a row without reason and now it says i cant join the family plan i pay for... What can i do? it is the 3rd time this has happened, my ...
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- Spotify Star
- 261 Views
- 2 replies
- 1 likes
- 261 Views
- 2 replies
- 1 likes
Superuser Contribution Changed student details
I changed student details after 12 months of student subscription to continue for one more year. It's not recognizing the new student details although they are perfectly valid.
- I changed student details after 12 months of student subscription to continue for one more year. It's not recognizing the new student details although they are perfectly valid.
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Donwload
Spotify makes an extra charge for download songs?
- Spotify makes an extra charge for download songs?
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- Spotify Star
- 769 Views
- 1 replies
- 0 likes
- 769 Views
- 1 replies
- 0 likes
Can't switch my Country
Hey I just moved from Montreal to San Mateo and I can't change my country in my setting.I did follow the how to but it just doesn't let me change it to USA.I can't link my new Visa card because of that.
- Hey I just moved from Montreal to San Mateo and I can't change my country in my setting. I did follow the how to but it just doesn't let me change it to USA. I can't link my new Visa card be...
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- Spotify Star
- 1368 Views
- 4 replies
- 0 likes
- 1368 Views
- 4 replies
- 0 likes
Superuser Contribution 30 day trial period
I'm not sure if this is the right place, but I have a bone to pick with Spotify. I was offered a 30 day trial period, seeing as im broke right now or I would already have perimum.I signed up for it, (of course you have to put in your card info) and w...
- I'm not sure if this is the right place, but I have a bone to pick with Spotify. I was offered a 30 day trial period, seeing as im broke right now or I would already have perimum.I signed up for it, ...
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- Roadie
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Paguei mas não está liberado meu Spotify Premium
Prezados,Efetuei o pagamento do meu Spotify Premium hoje, via boleto.E continuo com versão Free, assim não tendo acesso as regalias Premium.O valor foi debitado da minha conta!
- Prezados, Efetuei o pagamento do meu Spotify Premium hoje, via boleto. E continuo com versão Free, assim não tendo acesso as regalias Premium. O valor foi debitado da minha conta!
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- Casual Listener
- 558 Views
- 4 replies
- 1 likes
- 558 Views
- 4 replies
- 1 likes
Superuser Contribution Cannot cancel Family subscription
I want to cancel my family subscription and go back to premuim but every time I try, I get an error that says "Oops, something went wrong, please try again". What can I do to complete this successfully? Thanks
- I want to cancel my family subscription and go back to premuim but every time I try, I get an error that says "Oops, something went wrong, please try again". What can I do to complete this successful...
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- Roadie
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Premium for family
My sister subscribed for premium for family. However, i am unable to join her subscription despite having the same address. Can anyone help me?
- My sister subscribed for premium for family. However, i am unable to join her subscription despite having the same address. Can anyone help me?
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- Regular
- 287 Views
- 3 replies
- 1 likes
- 287 Views
- 3 replies
- 1 likes
"Oops, seems your card or payment provider is having a bad day."
I've been using spotify premium for about two years now which came free with my phone plan. Now that my two free years are up I'm trying to enter my card information to continue my spotify premium membership, but i keep getting the same error message...
- I've been using spotify premium for about two years now which came free with my phone plan. Now that my two free years are up I'm trying to enter my card information to continue my spotify premium me...
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- Spotify Star
- 225 Views
- 1 replies
- 0 likes
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AccountPremium
- 225 Views
- 1 replies
- 0 likes
I got charge 3 time
I got charge 3 time for studen premium but when you enter your card it said that before charging they verify the name with you school .. turn out it didnt work for me so i pick up the 9.99 each months but i just look at my credit card charge and i go...
- I got charge 3 time for studen premium but when you enter your card it said that before charging they verify the name with you school .. turn out it didnt work for me so i pick up the 9.99 each month...
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- Casual Listener
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Need to change payment info during discounted ($0.99/mo) Premium subscription but...
I am currently in the middle of a discounted Premium subscription (remember that deal offered in June: 3 months, just $0.99 per month?) but I need to change my payment info. When I attempt to do that on the "Change Payment Details" page, I noticed th...
- I am currently in the middle of a discounted Premium subscription (remember that deal offered in June: 3 months, just $0.99 per month?) but I need to change my payment info. When I attempt to do that...
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes
Superuser Contribution Can't login due to 14 day message
Free premium sub via Vodafone U.K. Have not been abroad. Account set to UK at all times. Need account support.
- Free premium sub via Vodafone U.K. Have not been abroad. Account set to UK at all times. Need account support.
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- Roadie
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
3 kere ödeme aldı ama premium gelmedi
Durduk yere 3 kere ödeme alıp premium gelmedi 2 ödemenin parasını istiyorum.
- Durduk yere 3 kere ödeme alıp premium gelmedi 2 ödemenin parasını istiyorum.
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Premium subscription is still not remove
Hello spotify. I have a problem regarding premium account. I have no more spotify premium subscription on globe network on philippines. But my account in spotify is still in premium even though i already stop my subscription. Kindly removed my premiu...
- Hello spotify. I have a problem regarding premium account. I have no more spotify premium subscription on globe network on philippines. But my account in spotify is still in premium even though i alr...
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- Community Legend
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Change billing info
I am trying to update my credit card information, but it won't let me proceed because it says I need to enter my college. I was once on a student membership but have had premium. I can't get past this stage. Thanks in advance for the tips.
- I am trying to update my credit card information, but it won't let me proceed because it says I need to enter my college. I was once on a student membership but have had premium. I can't get past thi...
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- Community Legend
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Charged too many times
I was trying to sign up for the student discount, and it said that it wasn't working and that it wouldn't charge my card tillIt did. However it charged my card over 6 times. How do I go about getting this money back.
- I was trying to sign up for the student discount, and it said that it wasn't working and that it wouldn't charge my card till It did. However it charged my card over 6 times. How do I go about getti...
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- Community Legend
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Premium
Tenía la cuenta familiar de premium me fui de vacaciones y Spotify automáticamente me cambio el status a free, pensé que era por qe estaba fuera de la ciudad, ya que regrese mi hermana me vuelve a mandar la invitación y no me la aceptan que por qué n...
- Tenía la cuenta familiar de premium me fui de vacaciones y Spotify automáticamente me cambio el status a free, pensé que era por qe estaba fuera de la ciudad, ya que regrese mi hermana me vuelve a ma...
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- 152 Views
- 0 replies
- 0 likes
- 152 Views
- 0 replies
- 0 likes