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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131350 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64701 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245435 Views
150 replies
13 likes
i was charged twice in a month before, now in bein charged after cancelling my premium. I want a refund.
i was charged twice in a month before, now in bein charged after cancelling my premium. I want a refund.
Spotify Star
185 Views
1 replies
0 likes
Hi,I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account the premium status does not show. As such, I am unab...
Hi, I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account...
Roadie
329 Views
1 replies
0 likes
Hello spotify. I have a problem regarding premium account. I have no more spotify premium subscription on globe network on philippines. But my account in spotify is still in premium even though i already stop my subscription. Kindly removed my premiu...
Hello spotify. I have a problem regarding premium account. I have no more spotify premium subscription on globe network on philippines. But my account in spotify is still in premium even though i alr...
Community Legend
175 Views
1 replies
0 likes
I bought 3 months of premium for 0.99 in May to try out the service andsee how it is. Few days ago I got the mail that I had upgraded to premium for family but i had not done anything.When I went to manage family it showed some randome email that I h...
I bought 3 months of premium for 0.99 in May to try out the service andsee how it is. Few days ago I got the mail that I had upgraded to premium for family but i had not done anything. When I went t...
Roadie
480 Views
1 replies
0 likes
I am a current spotify premium subscriber but have just changed to spark and have been offered free premium. How do I use this benefit and stop the charges to my account?
I am a current spotify premium subscriber but have just changed to spark and have been offered free premium. How do I use this benefit and stop the charges to my account?
Casual Listener
265 Views
2 replies
0 likes
Hi, my premium feature it's not working. Help. My user name is csan24.
Hi, my premium feature it's not working. Help. My user name is csan24.
Roadie
758 Views
1 replies
0 likes
Dear ,Im using premium account over a year.This month i could not pay for it and my account turned as free. Than the premium was caurged from my card but i still cant use the account as premium. Can you help me?
Dear , Im using premium account over a year. This month i could not pay for it and my account turned as free. Than the premium was caurged from my card but i still cant use the account as premium. ...
Roadie
269 Views
1 replies
1 likes
I tried several different options trying to get my college information to work after trying several times I eventually sent my class schedule to be eligible for the student discount. After sending in my schedule and being approved the website will no...
I tried several different options trying to get my college information to work after trying several times I eventually sent my class schedule to be eligible for the student discount. After sending in...
Roadie
196 Views
1 replies
0 likes
Hi all! Just wondering if there's a simple way to change the date that spotify automatically takes its payment from my account? I'd like to change it from the 13th of the month to the 15th of the month. I could cancel it and reboot the subscription, ...
Hi all! Just wondering if there's a simple way to change the date that spotify automatically takes its payment from my account? I'd like to change it from the 13th of the month to the 15th of the mon...
Roadie
231 Views
1 replies
0 likes
Is there a way for my sister who has a college discount to connect it to my account so the discount can be shared?
Is there a way for my sister who has a college discount to connect it to my account so the discount can be shared?
157 Views
0 replies
0 likes
I have 2 accounts. One premium, one not premium. The account that aren't premium is connected to my facebook profile. I want to make THAT profile to my premium, instead of the one that isn't connected to facebook. What do i do?
I have 2 accounts. One premium, one not premium. The account that aren't premium is connected to my facebook profile. I want to make THAT profile to my premium, instead of the one that isn't connecte...
Spotify Star
212 Views
1 replies
0 likes
Been scrolling through the solutions to FAQ's, noticed Spotify does not recognize prepaid Visa cards.This is still a legitimate form of payment IMO, and should be reconsidered. Someone, such as myself, who are fearful of online purchases /double bill...
Been scrolling through the solutions to FAQ's, noticed Spotify does not recognize prepaid Visa cards.This is still a legitimate form of payment IMO, and should be reconsidered. Someone, such as...
Newbie
5394 Views
5 replies
14 likes
Hi,I've using premium for family service for almost a year now, for the whole time I've been paying using PayPal, and it has worked flawlessly. But this month it didn't, my creditcard was charged by Spotify through PayPal and corresponding amount wer...
Hi, I've using premium for family service for almost a year now, for the whole time I've been paying using PayPal, and it has worked flawlessly. But this month it didn't, my creditcard was charged b...
Spotify Star
208 Views
1 replies
0 likes
Hola Estimado OviiiOne Quisiera de tu ayuda para resolver lo siguiente: Tengo un problema parecido al usuario JeanCarlosP al cual le respondiste en esta fecha 2015-08-03 09:27 PM , y eh intentado las 3 soluciones que le comentaste como:Borrar cache ...
Hola Estimado OviiiOne Quisiera de tu ayuda para resolver lo siguiente: Tengo un problema parecido al usuario JeanCarlosP al cual le respondiste en esta...
175 Views
0 replies
0 likes
Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
Roadie
271 Views
1 replies
0 likes
Hey there.I was gonna pay for my monthly Spotify premium then i saw Student Sale which was %50 off but seems like my school is not supported (I dont know why it is.) then i canceled it and went back to old normal premium version which is 13.99 TL (I ...
Hey there.I was gonna pay for my monthly Spotify premium then i saw Student Sale which was %50 off but seems like my school is not supported (I dont know why it is.) then i canceled it and went back ...
Newbie
176 Views
1 replies
0 likes
I cancelled my subscription and they are still taking money out of my account
I cancelled my subscription and they are still taking money out of my account
Community Legend
183 Views
1 replies
0 likes
I'm being charged twice a month for a NOK 99 subscription. I want an immediate refund! And how the **bleep** do I get in contact with someone that I can actually give my personal details to?!?!
I'm being charged twice a month for a NOK 99 subscription. I want an immediate refund! And how the **bleep** do I get in contact with someone that I can actually give my personal details to?!?!
Spotify
201 Views
1 replies
0 likes
Hi, I have a family premium. My account was a admin account. But today a different account automatically has become admin. I can't remove him. How could this be?I don't want anyone to be a manager except me.
Hi, I have a family premium. My account was a admin account. But today a different account automatically has become admin. I can't remove him. How could this be? I don't want anyone to be a...
Newbie
371 Views
1 replies
0 likes
Hi,I have been charged twice in July for my premium account
Hi, I have been charged twice in July for my premium account
Spotify Star
237 Views
3 replies
0 likes
