Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 79890 Views
- 50 replies
- 4 likes
- 79890 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10068 Views
- 23 replies
- 2 likes
- 10068 Views
- 23 replies
- 2 likes
Unsubscribed accidentally
I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
- I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
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- Community Legend
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Help two accounts
It looks like I have two accounts. I thought I had lost all my music on first account. How can I combine both? I am paying for two accounts and I just need one. Thanks
- It looks like I have two accounts. I thought I had lost all my music on first account. How can I combine both? I am paying for two accounts and I just need one. Thanks &nbs...
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- Community Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
I have problem with my premium account
I reedem a gift card but my premium account doesn't work .
- I reedem a gift card but my premium account doesn't work .
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- Community Legend
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Student Payment
Hello , 5 minutes ago . I bought student package. I live in Turkey. And i pay 7 turkish liras but after than i saw only college students can buy it. and i looked my credit card you took my money. but i didnt do it. i didnt complete buying thing. can ...
- Hello , 5 minutes ago . I bought student package. I live in Turkey. And i pay 7 turkish liras but after than i saw only college students can buy it. and i looked my credit card you took my money. but...
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- Community Legend
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Changed subscriptions student to family
Hello, my dad invited me to join the family premium subscription and I did. At this point I still had a student subscription, is this subscription automaically cancelled? Thanks for the help
- Hello, my dad invited me to join the family premium subscription and I did. At this point I still had a student subscription, is this subscription automaically cancelled? Thanks for...
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- Community Legend
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Normal Premium is not an option
So guys... What's the deal with me only being able to pay for Spotify Premium Family instead of the normal premium option lately?My subscription got, for some reason, automatically cancelled, and when i wanted to renew it for the normal premium accou...
- So guys... What's the deal with me only being able to pay for Spotify Premium Family instead of the normal premium option lately? My subscription got, for some reason, automatically cancelled, and...
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- Casual Listener
- 394 Views
- 1 replies
- 0 likes
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PremiumSpotifysubscription option
- 394 Views
- 1 replies
- 0 likes
Student account Netherlands
Hi there,I am a student in the Netherlands and I am thinking about subscribing to Spotify for student. I have two questions.If I have a student subscription, will it also include headspace for free? I know that this is the case in the UK, but I am no...
- Hi there, I am a student in the Netherlands and I am thinking about subscribing to Spotify for student. I have two questions. If I have a student subscription, will it also include headspace for f...
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Solved!! Double Payment
Hi everyone!About a week ago, I tried to subscribe to Spotify Premium using thr Student account, so I filled all the info required, including the payment details. The problem came up when I realised that my country was not in the list to apply to thi...
- Hi everyone! About a week ago, I tried to subscribe to Spotify Premium using thr Student account, so I filled all the info required, including the payment details. The problem came up when I realise...
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- Spotify Star
- 495 Views
- 1 replies
- 0 likes
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Payment ProblemsStudents price problem
- 495 Views
- 1 replies
- 0 likes
Refund
The only reason I have spotify because I thought it was only 99 cents per month (it was their promo, so I took it). I didn't realize till now that spotify has been charging me $9.99 for the past 4 months. My subscription renewed today and they charge...
- The only reason I have spotify because I thought it was only 99 cents per month (it was their promo, so I took it). I didn't realize till now that spotify has been charging me $9.99 for the past 4 mo...
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- Community Legend
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
premium
i pay my subscription like a week ago but it just appear like i have spotify free but i can look my receipt
- i pay my subscription like a week ago but it just appear like i have spotify free but i can look my receipt
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- Community Legend
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Subscription isn't working
I chose the online banking as a payment option, and even though the bank showed a receipt, my spotify is still not premium. I treid logging in and out but it still didn't work. I even tried paying again (though I kinda regret it) and it still didn't ...
- I chose the online banking as a payment option, and even though the bank showed a receipt, my spotify is still not premium. I treid logging in and out but it still didn't work. I even tried paying ag...
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- Community Legend
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Free Premium through Spotify's Partnership with Starbucks
Hi, I recently became a partner of starbucks and I recieved the link to the free spotify premium account. I cancelled my existing premium account and waited until my billing cycle was up. Once my billing cycle was up, I went and clicked the link i re...
- Hi, I recently became a partner of starbucks and I recieved the link to the free spotify premium account. I cancelled my existing premium account and waited until my billing cycle was ...
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- Casual Listener
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
99 cent trial, but it says no Internet connection
We just purchased the 3 month premium trial for 99 cents. It now says this song is unavailable and no internet connection. We dont need the internet, so whats going on. Thanks
- We just purchased the 3 month premium trial for 99 cents. It now says this song is unavailable and no internet connection. We dont need the internet, so whats going on. Thanks
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- 110 Views
- 0 replies
- 0 likes
- 110 Views
- 0 replies
- 0 likes
Charged 4 times for student premium
I tried to buy premium at the student rate but had issues so i iust bought the 9.99 offer and was charged 9.99 and was charged 4.99 four times for the student premium. How do i fix this??
- I tried to buy premium at the student rate but had issues so i iust bought the 9.99 offer and was charged 9.99 and was charged 4.99 four times for the student premium. How do i fix this??
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- Community Legend
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Cancelling "free" subscription that's $10/mo -- and I get ads
My account shows I have free service, and I have only 1 account. Because it's shown as free, there is no option to cancel the subsctription, for which I'm charged $10/mo. How the heck do I get Spotify to cancel?
- My account shows I have free service, and I have only 1 account. Because it's shown as free, there is no option to cancel the subsctription, for which I'm charged $10/mo. How the heck do I get ...
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- Community Legend
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
problem with my premium
Hello, three days ago I payed 0.99 for 3 months.spotify premium with my PayPal account (without.credit.card). I transfer 0.99 from another PayPal account to my account and.make the.deal. What can I do for don't lose.my premium? (without.extra charges...
- Hello, three days ago I payed 0.99 for 3 months.spotify premium with my PayPal account (without.credit.card). I transfer 0.99 from another PayPal account to my account and.make the.deal. What can I d...
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- Not applicable
- 313 Views
- 4 replies
- 0 likes
- 313 Views
- 4 replies
- 0 likes
Cancelled subscription
I cancelled my subscription two days ago because i do not use it and I was still charged today? How do I get a refund? My account says its cancelled but it charged today
- I cancelled my subscription two days ago because i do not use it and I was still charged today? How do I get a refund? My account says its cancelled but it charged today
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- Community Legend
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
premium subscriotion
hi im trying to subscribe to premium account paying through globe but itvwont send me a pin, kept on saying there was error?
- hi im trying to subscribe to premium account paying through globe but itvwont send me a pin, kept on saying there was error?
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- 110 Views
- 0 replies
- 0 likes
- 110 Views
- 0 replies
- 0 likes
New Device. No Premium?
Just recently purchased new phone and downloaded Spotify. Had premium on older device but now as I log into Spotify on the new device I don't have premium. Help?
- Just recently purchased new phone and downloaded Spotify. Had premium on older device but now as I log into Spotify on the new device I don't have premium. Help?
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes