Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183896 Views
- 116 replies
- 12 likes
- 183896 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20870 Views
- 28 replies
- 4 likes
- 20870 Views
- 28 replies
- 4 likes
Subscribtion failed
I have been trying to upgrade to spotify premium and i have entered my credit card details two times and it still doesnt work. My card is currently associated with another premium account so I thought maybe that caused it to failed. I would like to u...
- I have been trying to upgrade to spotify premium and i have entered my credit card details two times and it still doesnt work. My card is currently associated with another premium account so I though...
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- 159 Views
- 0 replies
- 0 likes
- 159 Views
- 0 replies
- 0 likes
Me cobraron 99.00 pesos de ADYEN+SPOTIFY no uso Spotify.
Quiero saber porque ne hacen ese cobro este mes hicieron ese cargo dos veces. Que puedo hacer ? Por que es ?
- Quiero saber porque ne hacen ese cobro este mes hicieron ese cargo dos veces. Que puedo hacer ? Por que es ?
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- Newbie
- 1133 Views
- 1 replies
- 0 likes
- 1133 Views
- 1 replies
- 0 likes
iPad isn't playing my premium subscription
I have premium but when I log in on my iPad it lists my subscription as free. I looked into settings. Tried logging out and then back in. No luck. How do I sync my devices so that it recognizes my subscription?
- I have premium but when I log in on my iPad it lists my subscription as free. I looked into settings. Tried logging out and then back in. No luck. How do I sync my devices so that it recognizes my su...
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- Casual Listener
- 1106 Views
- 2 replies
- 0 likes
- 1106 Views
- 2 replies
- 0 likes
Upgrading to Premium
My daughter has a premium acct that I pay for.I've decided to join as well with the family planI followed the link she sent me and signed up..nothing happenedI then went on my computer and re-signed up but now I'm confused as how to combine our accou...
- My daughter has a premium acct that I pay for. I've decided to join as well with the family plan I followed the link she sent me and signed up..nothing happened I then went on my computer and re-s...
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- Roadie
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Got charged for premium
Hi, I got charged today for premium and I wanted to cancel my subscription. Is there a way to cancel and get my money back?
- Hi, I got charged today for premium and I wanted to cancel my subscription. Is there a way to cancel and get my money back?
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Refund
I paid this month at a regular rate for premium but realilzed I could get the discounted student rate and changed my settings. How can I get refunded for this month since I already paid once?
- I paid this month at a regular rate for premium but realilzed I could get the discounted student rate and changed my settings. How can I get refunded for this month since I already paid once?
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
family plan
Is the family plan $14.99 total or this price plus the $9.99 premium fee? That would be a total of about $25. Is that right? Or does the $14.99 monthly fee replace the monthly $9.99 fee?
- Is the family plan $14.99 total or this price plus the $9.99 premium fee? That would be a total of about $25. Is that right? Or does the $14.99 monthly fee replace the monthly $9.99 fee?
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
"Something went wrong" Notification When Updating Payment Info
I am trying to update my payment information in my Spotify account, but keep recieving the "Oops! Something went wrong" notification when I hit "submit". I have tried refreshing and re-entering the information several times. Has someone else experien...
- I am trying to update my payment information in my Spotify account, but keep recieving the "Oops! Something went wrong" notification when I hit "submit". I have tried refreshing and re-entering the i...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
Premium
I have premium but ım still offline. Why doesn't work ?
- I have premium but ım still offline. Why doesn't work ?
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Money taken from PayPal. Spotify not acknowledging
Spotify taking money from PayPal. Not acknowledging on my tablet or Roku
- Spotify taking money from PayPal. Not acknowledging on my tablet or Roku
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Disabling Auto Renewal after PayPal Payment
Hi, I had just subscribed to Spotify Premium for a month (have been a subscriber in the past) and wanted to make sure I don't get charged again after the initial month. With my previous subscription, I simply subscribed and then unsubscribed and this...
- Hi, I had just subscribed to Spotify Premium for a month (have been a subscriber in the past) and wanted to make sure I don't get charged again after the initial month. With m...
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- 600 Views
- 0 replies
- 0 likes
- 600 Views
- 0 replies
- 0 likes
SPOTIFY PREMIUM - help
okay so here is my situation... since years ago my account for spotify is premium.. then just recently it turned into a free acount and i also have to change country.. I came from the Philippines been staying here for several months already. at first...
- okay so here is my situation... since years ago my account for spotify is premium.. then just recently it turned into a free acount and i also have to change country.. I came from t...
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Difficulty with Premium and my account
So I paid for a college premium account earlier this evening. My app didn't change immediately so I signed out and back in. But now I still am not have premium show up. I don't know if I could have somehow accidentally made another account (i may hav...
- So I paid for a college premium account earlier this evening. My app didn't change immediately so I signed out and back in. But now I still am not have premium show up. I don't know if I could have s...
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- Spotify Star
- 219 Views
- 2 replies
- 0 likes
- 219 Views
- 2 replies
- 0 likes
Cancel payment
How can I get into my account to cancel payment if I can't remember my password?
- How can I get into my account to cancel payment if I can't remember my password?
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- Community Legend
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Premium
I accidently clicked the button that starts a free trial. I have my credit card information in my device and I do not want it to charge me so how do I cancel the free trial?
- I accidently clicked the button that starts a free trial. I have my credit card information in my device and I do not want it to charge me so how do I cancel the free trial?
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
premium under wrong account
I accidentally signed up the wrong account for premuim. Im trying to get my new account to premium dont wanna be charged twice. HELP? thanks
- I accidentally signed up the wrong account for premuim. Im trying to get my new account to premium dont wanna be charged twice. HELP? thanks
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- Roadie
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Spotify Premium - Invitation letter didnot work properly
Hi, I already subscribed to Spotify Premium for Family, but when I tried to add my family member, the invitation letter that I send didnot work properly (previously, can work).I already subscribed for 1 month, but for the 2nd month, can't do. Is ther...
- Hi, I already subscribed to Spotify Premium for Family, but when I tried to add my family member, the invitation letter that I send didnot work properly (previously, can work). I already su...
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- Newbie
- 239 Views
- 2 replies
- 0 likes
- 239 Views
- 2 replies
- 0 likes
Have I paid or haven't I?
I got an email to say that my credit card had not processed and that I was behind with my subscription...I log in but my account looks like it's up to date and a message says the next payment goes out on a certain date. There is no 'pay now' or optio...
- I got an email to say that my credit card had not processed and that I was behind with my subscription...I log in but my account looks like it's up to date and a message says the next payment goes ou...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Ugh
I signed up for spotify with no ads unlimited skips etc... I'm supposed to receive a free 30 day trial and I'm not receiving it. Pretty ticked to say the least
- I signed up for spotify with no ads unlimited skips etc... I'm supposed to receive a free 30 day trial and I'm not receiving it. Pretty ticked to say the least
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes
Credit card problem
I am a student and I have tried to get the discount for the student subscription. The problem is that my credit card has not been accepted by Spotify. I have tried this with several cards, but it won't work.How can I solve this problem so I can buy t...
- I am a student and I have tried to get the discount for the student subscription. The problem is that my credit card has not been accepted by Spotify. I have tried this with several cards, but it won...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes