Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42141 Views
- 19 replies
- 1 likes
- 42141 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5346 Views
- 23 replies
- 2 likes
- 5346 Views
- 23 replies
- 2 likes
Being charged monthly by spotify and dont know account
Im being charged by spotify but dont know what account its under , its charging 9.99 every month under my visa card
- Im being charged by spotify but dont know what account its under , its charging 9.99 every month under my visa card
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- Community Legend
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
I purchased spotify for .99 for three months on the same card twice.
Once for me and my younger sister. Before I bought it said I had already gotten the sane deal and still charged my card. When my sister logs in it says her account is still free and she cant choose songs. Help how do I connect to spotify or what do I...
- Once for me and my younger sister. Before I bought it said I had already gotten the sane deal and still charged my card. When my sister logs in it says her account is still free and she cant choose s...
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- Community Legend
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
Discount for college student
Hello. I am trying to get a college student discount (6.99 TL per month). However, Spotify system cannot accept my credit card and I cannot reach the section that searching for my university.
- Hello. I am trying to get a college student discount (6.99 TL per month). However, Spotify system cannot accept my credit card and I cannot reach the section that searching for my university.
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- Community Legend
- 170 Views
- 3 replies
- 0 likes
- 170 Views
- 3 replies
- 0 likes
Student pricing/triple payment
Said error in signing up for student pricing but charged my account 3 times and still don't have premium features, logged out and back in. Still no reply yet from customer service email. Also never checked bank until post was made.
- Said error in signing up for student pricing but charged my account 3 times and still don't have premium features, logged out and back in. Still no reply yet from customer service email. Also never c...
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- Casual Listener
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Superuser Contribution Mi cuenta la active por tres meses y no tengo premium
Contrate por tres meses premios y ya no tengo.
- Contrate por tres meses premios y ya no tengo.
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- Roadie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution Charged 3x times
Hi, I was charged 3x times beetwen something like 10 minutes
- Hi, I was charged 3x times beetwen something like 10 minutes
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution no se activo mi cuenta premium, ya se realizo el cargo a mi cuenta
Contrate la promocion de 3 meses por $9.00 pesos y no se activo, ya se realizo el cargo a mi cuenta
- Contrate la promocion de 3 meses por $9.00 pesos y no se activo, ya se realizo el cargo a mi cuenta
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Me cobran adicional por una cuenta que no existe
Hola a todosSoy cliente premium hace bastante tiempo, el problema es que aparece en el cobro de mi línea de crédito un mes de Spotify en una cuenta de Estocolmo, yo soy de Chile y llevo mis cobros justamente en pesos chilenos, pero tengo ese cobro en...
- Hola a todos Soy cliente premium hace bastante tiempo, el problema es que aparece en el cobro de mi línea de crédito un mes de Spotify en una cuenta de Estocolmo, yo soy de Chile y llevo mis cobros ...
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- Regular
- 398 Views
- 1 replies
- 0 likes
- 398 Views
- 1 replies
- 0 likes
Family Account
Hello there, I'm going to be moving in with a group of friends soon/partners etc into a larger house. We were thinking we'd get a family account. Is this allowed? If so, how do we go about alterting our addresses on our accounts? Thanks,Rhys.
- Hello there, I'm going to be moving in with a group of friends soon/partners etc into a larger house. We were thinking we'd get a family account. Is this allowed? If so, how do we go about a...
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Solved!! "Pago no realizado"
Hola, el caso es este...Recibí la notificación de que debía cumplir con el pago mensual del servicio premium, me retrasé por aproximadamente tres días pero compré una tarjeta de regalo de $300MX la canjeé y creí que el asunto ya estaría resuelto, per...
- Hola, el caso es este... Recibí la notificación de que debía cumplir con el pago mensual del servicio premium, me retrasé por aproximadamente tres días pero compré una tarjeta de regalo de $300MX la...
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- Roadie
- 486 Views
- 3 replies
- 0 likes
- 486 Views
- 3 replies
- 0 likes
HELP!!
i had an account with subscription of 3 months and i want to cancel it and i cant get to that account because i dont remember any of the logging information and cant cancel the subscription .. so is there any way i could cancel the spotify subscripti...
- i had an account with subscription of 3 months and i want to cancel it and i cant get to that account because i dont remember any of the logging information and cant cancel the subscription .. so is ...
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- Casual Listener
- 381 Views
- 2 replies
- 0 likes
- 381 Views
- 2 replies
- 0 likes
Upgrade On PS4 Not On PC
Title says it all, I did the promo for 3 months for 99 cents on my ps4 and it works fine there. Problem is when I'm on the same account and I try to listen on PC or my Ipod it's still a free account. Didn't pay to hear ads..........
- Title says it all, I did the promo for 3 months for 99 cents on my ps4 and it works fine there. Problem is when I'm on the same account and I try to listen on PC or my Ipod it's still a free ac...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Öğrenciler için Premium
merhaba öğrenciler için premiumu edinden 6,99 tl ödedim fakat premium olamadım ama param kartımdan çekildi. Lütfen bu konuda yardımcı olun param nasıl olurda premium olmadan kartımdan çekilir yardım edin.
- merhaba öğrenciler için premiumu edinden 6,99 tl ödedim fakat premium olamadım ama param kartımdan çekildi. Lütfen bu konuda yardımcı olun param nasıl olurda premium olmadan kartımdan çekilir yardım ...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Discount premium subscription not working
I've had discount premium before for 3 months. They sent me an ad again, and I ve subscribed again. But this time I still have ads, and it's not showing on my suscripción page:(... what to do?... why?....
- I've had discount premium before for 3 months. They sent me an ad again, and I ve subscribed again. But this time I still have ads, and it's not showing on my suscripción page:(... what to do?... why...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Me quitaron premium de repente
El 17 de mayo pague la oferta que había de 3 meses por 9 pesos y todo iba bien hasta hoy que abrí la aplicación y ya estaba en la versión gratuita de nuevo. Revise también la pagina y ahí también dice que tengo la versión gratuita siendo que el no ll...
- El 17 de mayo pague la oferta que había de 3 meses por 9 pesos y todo iba bien hasta hoy que abrí la aplicación y ya estaba en la versión gratuita de nuevo. Revise también la pagina y ahí también dic...
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- Roadie
- 834 Views
- 3 replies
- 0 likes
- 834 Views
- 3 replies
- 0 likes
Superuser Contribution Helpppp
I paid for spotify premium today, but when I open spotify, spotify says that I'm using Spotify free.
- I paid for spotify premium today, but when I open spotify, spotify says that I'm using Spotify free.
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Password
Hi, I forgot.my password and e-mail.address y just have my user name? What can I do?
- Hi, I forgot.my password and e-mail.address y just have my user name? What can I do?
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- Community Legend
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Cancelled free trial with Rogers, now getting charged for premium multi user
Please cancel my subscription and possibly provide a refund.I cancelled my Spotify premium through Rogers before the trial ended on May 21 2017. And I now I see a charge for premium multi user on my bill.I confirmed with Rogers that I am unsubscribed...
- Please cancel my subscription and possibly provide a refund. I cancelled my Spotify premium through Rogers before the trial ended on May 21 2017. And I now I see a charge for premium multi user on...
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- Community Legend
- 1042 Views
- 1 replies
- 0 likes
- 1042 Views
- 1 replies
- 0 likes
Payed twice in 1 month
Hi I bought Spotify premium 15th of May I have had Spotify premium for more than a year but a couple months ago i tried free.As I said I bought it 15th of May yet I have just been charged the 31th of May aswellWhat the F**k!?Paying per second week ??...
- Hi I bought Spotify premium 15th of May I have had Spotify premium for more than a year but a couple months ago i tried free. As I said I bought it 15th of May yet I have just been c...
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- Community Legend
- 924 Views
- 1 replies
- 0 likes
- 924 Views
- 1 replies
- 0 likes
I pay 4 times for a 1 month premium
There was a problem that i cant upload student document for student discont and i try 4 times and 4 times i pay it.
- There was a problem that i cant upload student document for student discont and i try 4 times and 4 times i pay it.
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- Community Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes