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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69618 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133885 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71316 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254692 Views
156 replies
13 likes
Spotify no reconoce el pago con tarjeta ya realizado.Necesitaría saber sobre otro tipo de medio de pago.
Spotify no reconoce el pago con tarjeta ya realizado. Necesitaría saber sobre otro tipo de medio de pago.
Roadie
420 Views
1 replies
0 likes
Hola, les comento mi situacion, preste mi tarjeta de credito a 2 personas para que se suscriban a spotify. Ya no tengo contacto de estas 2 personas, y no se como hacer para dar de baja estas 2 suscripciones. Me estan cobrando todos los meses. En el r...
Hola, les comento mi situacion, preste mi tarjeta de credito a 2 personas para que se suscriban a spotify. Ya no tengo contacto de estas 2 personas, y no se como hacer para dar de baja estas 2 suscri...
Roadie
308 Views
1 replies
0 likes
So, I had a 6 free months of spotify premium. Those 6 months ended and I continued to have spotify premium for quite a long time. Today I got this text saying (for the very first time) that 1.56 euros have been removed for spotify to stay premium for...
So, I had a 6 free months of spotify premium. Those 6 months ended and I continued to have spotify premium for quite a long time. Today I got this text saying (for the very first time) that 1.56 euro...
Roadie
289 Views
1 replies
0 likes
I received a message that you couldn't get my payment off my card. Can you tell me what the issue is?
I received a message that you couldn't get my payment off my card. Can you tell me what the issue is?
Community Legend
1550 Views
1 replies
0 likes
I switched phone since yesterday, when I log in on my new phone I can see the old songs I have saved in my library and my 'best of 2016' album, but I can not play any music of own choice, it tells me I can listen 30 minutes free. This is a mistake, s...
I switched phone since yesterday, when I log in on my new phone I can see the old songs I have saved in my library and my 'best of 2016' album, but I can not play any music of own choice, it tells me...
Roadie
264 Views
1 replies
0 likes
Hello.I bought premium right now. I want to listen to songs offline, because I have limited wifi at the moment. It won't allow me to play them offline, I don't even have the download button there.I had premium on my phone and downloaded songs normall...
Hello. I bought premium right now. I want to listen to songs offline, because I have limited wifi at the moment. It won't allow me to play them offline, I don't even have the download button there. ...
Roadie
1304 Views
1 replies
0 likes
Buenos días: Estoy tratando de pagar spotify premium, el día de hoy me cortarán el servicio si es que no lo pago. Mi tarjeta esta totalmente libre de adeudos y me sale la imagen que adjunto. Qué puedo hacer? ya trate con 3 tarjetas y me sale exactame...
Buenos días: Estoy tratando de pagar spotify premium, el día de hoy me cortarán el servicio si es que no lo pago. Mi tarjeta esta totalmente libre de adeudos y me sale la imagen que adju...
Roadie
410 Views
2 replies
0 likes
My Student discount ended about a week ago so I got charged $9.99 but I just re-uped the student discount and then immediately got charged $4.99. So basically I am paying $15 for the next month and would like to get the other $9.99 refunded or just p...
My Student discount ended about a week ago so I got charged $9.99 but I just re-uped the student discount and then immediately got charged $4.99. So basically I am paying $15 for the next mo...
Roadie
319 Views
1 replies
0 likes
I invited one account to join my family plan but it says that it can´t confirm the address is the same. It asks for the address as I registered it but I don´t know where to look for it.
I invited one account to join my family plan but it says that it can´t confirm the address is the same. It asks for the address as I registered it but I don´t know where to look for it.
Roadie
631 Views
1 replies
0 likes
Hi Guys, Today, I have applied for premium subscription, but 2 hours later i've decided to subscribe to Premium Family.The question is:- Was my Premium Subscription cancelled? Cause I can't see it on my Account Overview. Only the Premium Family Subsc...
Hi Guys, Today, I have applied for premium subscription, but 2 hours later i've decided to subscribe to Premium Family. The question is: - Was my Premium Subscription cancelled? Cause I ...
Roadie
487 Views
1 replies
0 likes
Hola que tal... realice el pago para promocion por 3 meses de premium y no tengo el servicio.Gracias
Hola que tal... realice el pago para promocion por 3 meses de premium y no tengo el servicio.Gracias
Roadie
533 Views
1 replies
0 likes
I'm trying to renew my subscription with premium spotfy. However, it says that my balance is insufficient although I do have enough credit. I don't know why. Anyone?
I'm trying to renew my subscription with premium spotfy. However, it says that my balance is insufficient although I do have enough credit. I don't know why. Anyone?
225 Views
0 replies
0 likes
Hi! I have used premium for years, but suddenly it has stopped working when I use the app om my cellphone. There it says my account is "free" but when I log in to Spotify through my computer, it says premium. Why does it not work on my phone? I have ...
Hi! I have used premium for years, but suddenly it has stopped working when I use the app om my cellphone. There it says my account is "free" but when I log in to Spotify through my computer...
Casual Listener
526 Views
2 replies
0 likes
Hi, My wife had a spotify account, but cancelled it a year ago and is getting charged $10/month. We have tried seeing if her account was active (it's not), and have tried reopening and then reclosing the account. HOW DO I STOP GETTING CHARGED!!!! It'...
Hi, My wife had a spotify account, but cancelled it a year ago and is getting charged $10/month. We have tried seeing if her account was active (it's not), and have tried reopening and then ...
Spotify Star
487 Views
1 replies
0 likes
So I bought for myself a $29.70 worth of Spotify Premium Service Giftcard. And I redeemed it by entering the PIN through my computer, using the same account as the one that I had on my phone. I have the receipt for it and all. But I cannot shuffle or...
So I bought for myself a $29.70 worth of Spotify Premium Service Giftcard. And I redeemed it by entering the PIN through my computer, using the same account as the one that I had on my phone. I have ...
Spotify Star
809 Views
1 replies
0 likes
Help me, because I bought premium but it does not work. What should i do?
Help me, because I bought premium but it does not work. What should i do?
Casual Listener
338 Views
2 replies
0 likes
I tried getting the premium offer for 7€ but when I fill in , correctly , all the blanks a message shows up and says that something is wrong with the card and it might not be at its best..?¿ And then it says that I should try a different payment meth...
I tried getting the premium offer for 7€ but when I fill in , correctly , all the blanks a message shows up and says that something is wrong with the card and it might not be at its best..?¿ And then...
Regular
415 Views
1 replies
0 likes
Estimados, he verificado un cobro a mi tarjeta de credito de spotify y es una suscribcion que no he realizado. Como puedo saber mas datos de este pago?
Estimados, he verificado un cobro a mi tarjeta de credito de spotify y es una suscribcion que no he realizado. Como puedo saber mas datos de este pago?
Spotify Star
899 Views
5 replies
0 likes
I want to cancel my account, but im with itunes and my iphone doesnt have the option: "subscripcion". So, i really dont know how to quit.
I want to cancel my account, but im with itunes and my iphone doesnt have the option: "subscripcion". So, i really dont know how to quit.
Newbie
241 Views
2 replies
0 likes
I have an Apple Music yearly subscription and I want to switch to Spotify. Is there any way that I could switch over to Spotify using my Apple Music subscription that I payed for?
I have an Apple Music yearly subscription and I want to switch to Spotify. Is there any way that I could switch over to Spotify using my Apple Music subscription that I payed for?
Spotify Star
615 Views
1 replies
0 likes
