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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73192 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136407 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77869 Views
90 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263198 Views
157 replies
13 likes
I dont want to renew my subscription. can someone send me a link on how I can turn off the auto renewal ?
I dont want to renew my subscription. can someone send me a link on how I can turn off the auto renewal ?
Spotify Star
9186 Views
1 replies
0 likes
CAN YOU PLEASE ADD "PAY BY MOBILE" ON MY ACCOUNT?
CAN YOU PLEASE ADD "PAY BY MOBILE" ON MY ACCOUNT?
Spotify Star
394 Views
1 replies
0 likes
I paíd my subscription and i recived my invoice but last week i couldnt acces my account. I dont have another account or email and i dont know why i cant acces .... tanks!!!
I paíd my subscription and i recived my invoice but last week i couldnt acces my account. I dont have another account or email and i dont know why i cant acces .... tanks!!!
Roadie
287 Views
1 replies
0 likes
Hi, I have a family premium. My account was a admin account. But today a different account automatically has become admin. I can't remove him. How could this be?I don't want anyone to be a manager except me.
Hi, I have a family premium. My account was a admin account. But today a different account automatically has become admin. I can't remove him. How could this be? I don't want anyone to be a...
Newbie
389 Views
1 replies
0 likes
hola, nescesito de su ayuda pues no puedo pagar mi cuenta premium .la leyenda dice que que mi tarjeta esta teniendo un mal dia y ya intente con varias y me dice lo mismo.nescesito de su ayuda. Gracias...
hola, nescesito de su ayuda pues no puedo pagar mi cuenta premium . la leyenda dice que que mi tarjeta esta teniendo un mal dia y ya intente con varias y me dice lo mismo. nescesito de su ayuda. &...
Spotify Star
247 Views
1 replies
0 likes
Hola, buenas tardes.Mi cuenta premium de Spotify ha tenido un pequeño problema, yo pagaba mi Spotify con el paypal de un amigo y él tenía ligada su tarjeta de crédito en ese Paypal, con eso se pagaba, pero le robaron su tarjeta y él tuvo que bloquear...
Hola, buenas tardes. Mi cuenta premium de Spotify ha tenido un pequeño problema, yo pagaba mi Spotify con el paypal de un amigo y él tenía ligada su tarjeta de crédito en ese Paypal, con eso se pa...
Spotify Star
391 Views
1 replies
0 likes
I had the student discount and it ran out this july. I reapplied and it accepted and accidentally charged me twice at $4.99. I gave it a few days and both charges are gone. Now when i look on my Spotify Reciepts page it says I was only charged $4.99 ...
I had the student discount and it ran out this july. I reapplied and it accepted and accidentally charged me twice at $4.99. I gave it a few days and both charges are gone. Now when i look on my Spot...
172 Views
0 replies
0 likes
Hey,when I want to get Spotify premium, I follow the instructions on the spotify - website.When I pay with one of the possible ways to pay, I am back on the site where I started without having Premium...How can I fix it? Thanks!
Hey, when I want to get Spotify premium, I follow the instructions on the spotify - website. When I pay with one of the possible ways to pay, I am back on the site where I started without having Pr...
Casual Listener
354 Views
1 replies
0 likes
Hey everyone I just purchased Spotify premium and when I go into my account it says I'm active as a premium member but every time I'm playing music it keeps telling me that I have to go premium to take shuffle off does anyone know how to fix this?
Hey everyone I just purchased Spotify premium and when I go into my account it says I'm active as a premium member but every time I'm playing music it keeps telling me that I have to go premium to ta...
263 Views
0 replies
0 likes
My canadian card is not accepted when I tried to change my country from the UK.
My canadian card is not accepted when I tried to change my country from the UK.
171 Views
0 replies
0 likes
Why wont you accept my money
Why wont you accept my money
Casual Listener
320 Views
2 replies
0 likes
Logged into Spotify on a new phone and my premium is not on here
Logged into Spotify on a new phone and my premium is not on here
Spotify Star
213 Views
1 replies
0 likes
Hey, so I just started my spotify premium trial and on my computer it said that I have one month until they charge me, but on my phone it said I only have 7 days. Which one is correct?
Hey, so I just started my spotify premium trial and on my computer it said that I have one month until they charge me, but on my phone it said I only have 7 days. Which one is correct?
227 Views
0 replies
0 likes
When I enter my card it says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." I tried my other card it said the same thing so I called both banks and it ...
When I enter my card it says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." I tried my other card it...
Community Legend
237 Views
1 replies
0 likes
10 minutes ago I started what I thought was a free 60 day free Premium trial. But it didn't ask for credit card info etc, and it has those annoying commercials. There doesn't appear to be any phone number for customer service. How do I resolve this?
10 minutes ago I started what I thought was a free 60 day free Premium trial. But it didn't ask for credit card info etc, and it has those annoying commercials. There doesn't appear to be any phone n...
Roadie
396 Views
1 replies
0 likes
I paid my subscription, I have it all good when i check It out on the website but when I downloaded the app and open my account it says that i have a free subscription, I changed my iPhone for another. I don't know what to do
I paid my subscription, I have it all good when i check It out on the website but when I downloaded the app and open my account it says that i have a free subscription, I changed my iPhone for anothe...
Spotify Star
300 Views
1 replies
0 likes
So I got my student discout to work but now when I put in my card information it says my card is having a bad day and won't work. I have tried multiple times over the past few days and keep getting the same message. I called my bank but they said the...
So I got my student discout to work but now when I put in my card information it says my card is having a bad day and won't work. I have tried multiple times over the past few days and keep get...
178 Views
0 replies
0 likes
My Family and I all are on a joined family plan that recently stopped working and only gives us some premium features. Why is that? Please help me!
My Family and I all are on a joined family plan that recently stopped working and only gives us some premium features. Why is that? Please help me!
Spotify Star
210 Views
1 replies
0 likes
So I saw a sponsored ad on Facebook and I need feedback from the forums what do you think should I trust this?
So I saw a sponsored ad on Facebook and I need feedback from the forums what do you think should I trust this?
Spotify Star
227 Views
1 replies
0 likes
I signed up for premium family but now my kids can't open an account on their cell phones (they are not old enough, I guess) so they can use the family premium.what can I do?
I signed up for premium family but now my kids can't open an account on their cell phones (they are not old enough, I guess) so they can use the family premium. what can I do?
Spotify Star
230 Views
1 replies
0 likes
