Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184199 Views
- 116 replies
- 12 likes
- 184199 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20915 Views
- 28 replies
- 4 likes
- 20915 Views
- 28 replies
- 4 likes
how to down grade
I have been with Spotify for some years now, but would like to downgrade for 6 months or so then go back to premium. Can I do this? Will I lose all my playlists etc?
- I have been with Spotify for some years now, but would like to downgrade for 6 months or so then go back to premium. Can I do this? Will I lose all my playlists etc?
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Student sign in
The student was told that the money would not be cut off until the account was verified, but the money was cut. How do I get it?
- The student was told that the money would not be cut off until the account was verified, but the money was cut. How do I get it?
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- Community Legend
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Spotify saved albums on Roku
I have Spotify premium and recently added a Roku device to my tv. After installing Spotify on the Roku and signing on to Spotify, I noticed my saved albums do not appear. Is there something I need to do to see those, or is it not possible?
- I have Spotify premium and recently added a Roku device to my tv. After installing Spotify on the Roku and signing on to Spotify, I noticed my saved albums do not appear. Is there somethi...
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- Regular
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Changing countries for premium users is annoying, unnecessary and downright stupid
It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to change the country NO MATTER where they **bleep**ing come ...
- It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to c...
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- 261 Views
- 0 replies
- 0 likes
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country change
- 261 Views
- 0 replies
- 0 likes
Can't download
I can't download music using my home wifi, it will show that it is downloading but it will not push through it will just keep on circling on the first song forever, im using pldt fiber with 20mbps, i attached a photo, it will like that forever. but i...
- I can't download music using my home wifi, it will show that it is downloading but it will not push through it will just keep on circling on the first song forever, im using pldt fiber with 20mbps, i...
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- 164 Views
- 0 replies
- 0 likes
- 164 Views
- 0 replies
- 0 likes
Oxxo
Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
- Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
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- Spotify Star
- 291 Views
- 1 replies
- 1 likes
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Premium
- 291 Views
- 1 replies
- 1 likes
I cant upgrade to premium
Hi i'm Carlos and i'm from Mexico. I came frome vacations to Vancouver and my premium spotify expired so when i try to pay for premium it says that my card have a bad day so i dont know what to do
- Hi i'm Carlos and i'm from Mexico. I came frome vacations to Vancouver and my premium spotify expired so when i try to pay for premium it says that my card have a bad day so i dont know what to do&nb...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Solved!! Upgrading from Free to Premium Family?
I have Free subscription right now. I have one daughter with a Premium account, and another daughter with a Free account. I want to upgrade MY free account to Premium Family, and then invite my daughters... but I don't see how to do that. How can I d...
- I have Free subscription right now. I have one daughter with a Premium account, and another daughter with a Free account. I want to upgrade MY free account to Premium Family, and then invite my ...
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- Casual Listener
- 298 Views
- 1 replies
- 0 likes
- 298 Views
- 1 replies
- 0 likes
So im confused
Every once in awhile something will come along as the music is playing and offer 30 day free trial but when I attempt to activate a free trial my only option is a 7 day free trial what is going on here? I'm kind of confused
- Every once in awhile something will come along as the music is playing and offer 30 day free trial but when I attempt to activate a free trial my only option is a 7 day free trial what is going on he...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
downloading tunes
on premium plan can i download tunes directly to my hard drive or do i need to use a spotify player or something?
- on premium plan can i download tunes directly to my hard drive or do i need to use a spotify player or something?
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
desconto estudante
eu fiz a conta para desconto de estudante, mandei o comprovante... porem minhas cobraças ainda vem R$ 16,90... tento fazer o desconto de novo e diz que ja utilizei o beneficio de estudante. SOCORROOOO, quero pagar R$8,50
- eu fiz a conta para desconto de estudante, mandei o comprovante... porem minhas cobraças ainda vem R$ 16,90... tento fazer o desconto de novo e diz que ja utilizei o beneficio de estudante. SOCORROOO...
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- Regular
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Minha conta no spotify está cobrando duas vezes
Boa tarde. gostaria de uma solução, pois minha conta está debitando duas vezes. No aguardo. Sabrina
- Boa tarde. gostaria de uma solução, pois minha conta está debitando duas vezes. No aguardo. Sabrina
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- Regular
- 13006 Views
- 1 replies
- 1 likes
- 13006 Views
- 1 replies
- 1 likes
Cobrança duas vezes
Tenho duas cobranças na fatura. Mas quando entro em recibos só tenho o recibo do dia 14/06.A outra cobrança foi feita dia 21/06.
- Tenho duas cobranças na fatura. Mas quando entro em recibos só tenho o recibo do dia 14/06. A outra cobrança foi feita dia 21/06.
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- Regular
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Student account
Ögrenci hesabı dogrulanıncaya kadar para kesilmeyeceği söylendi hesabı dogrulerken 3 kere hata verdi kart bilgilerini tekrar yazıp onayladım toplamda 4 kere para kesmişler şuan üyeliğimde yok
- Ögrenci hesabı dogrulanıncaya kadar para kesilmeyeceği söylendi hesabı dogrulerken 3 kere hata verdi kart bilgilerini tekrar yazıp onayladım toplamda 4 kere para kesmişler şuan üyeliğimde yok
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- 160 Views
- 0 replies
- 1 likes
- 160 Views
- 0 replies
- 1 likes
Solved!! Premium Subscription Ended
Good afternoon: I have a premium account for over 2 years now, and never had any issue. I pay it through my mobile phone operator (movistar - Spain). Suddenly today I see that I am not premium anymore. why is that? I keep on paying the subscription f...
- Good afternoon: I have a premium account for over 2 years now, and never had any issue. I pay it through my mobile phone operator (movistar - Spain). Suddenly today I see that I am ...
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- Casual Listener
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Switching to Premium from Family Premium
I am having trouble downgrading my service to just Premium from Family Premium. Everytime I try and select the option, it would tell me "opps, something went wrong, try again". I have tried this numerous times over a week span, how can I go about sol...
- I am having trouble downgrading my service to just Premium from Family Premium. Everytime I try and select the option, it would tell me "opps, something went wrong, try again". I have tried this nume...
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Hallo
Was soll das ich habe grad per Paysafe Premium Account erstellt? Er ist immer noch auf Free und die Paysafe Karte ist leer!!!!!!
- Was soll das ich habe grad per Paysafe Premium Account erstellt? Er ist immer noch auf Free und die Paysafe Karte ist leer!!!!!!
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Mi familia no puede ingresar al Plan Premium Familiar
Buenas tardes.Actualmente estoy afiliado al plan premium familiar, e agregado a mi tía, mis hermanos y mi tio. Todos ellos viven conmigo, pero aún así, me sale que no pueden confirmar que residen conmigo, por lo tanto, no les permiten ingresar al pre...
- Buenas tardes. Actualmente estoy afiliado al plan premium familiar, e agregado a mi tía, mis hermanos y mi tio. Todos ellos viven conmigo, pero aún así, me sale que no pueden confirmar que residen c...
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- 160 Views
- 0 replies
- 0 likes
- 160 Views
- 0 replies
- 0 likes
CAMBIO DE CUENTA
Buenos dias; hace unas semanas estoy intentando cambiar mi cuenta de plan familiar a premium pero me sale un anuncio que por el momento no se puede realizar el cambio; yo quiero cambiar lo antes posible para no seguir pagando la misma tarifa y si no ...
- Buenos dias; hace unas semanas estoy intentando cambiar mi cuenta de plan familiar a premium pero me sale un anuncio que por el momento no se puede realizar el cambio; yo quiero cambiar lo antes posi...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Can not get normal preimum for 10€ (only premium family,the whole year payment and the stundent pay)
So I usually payed spotify premium with my phone or I bought a gift card. But a week ago my usual mobile payment did not work because the option to pay for normal premium simply does not appear (the 10€ one). Here is a screenshot of my subscription o...
- So I usually payed spotify premium with my phone or I bought a gift card. But a week ago my usual mobile payment did not work because the option to pay for normal premium simply does not appear (the ...
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- 170 Views
- 0 replies
- 0 likes
- 170 Views
- 0 replies
- 0 likes