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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hey guys! So I had to change my debit card last month because it got hacked by someone online but luckily I never lost any money. However because of this I got a new card with a new card number and what not with the same bank. My subscription recentl...
I Had a regular plan then my aunt offered to put me on her family plan bc I'm moving in with her but how do I make sure I'm still not charges from my previous alone account
So we are a non-profit and at the front desk, we wanted to play music to help the atmosphere for those in the building passing by, our front desk, and an occasional guest. We are international so the office is more for support but we may get a donor ...
I just tried continuing my student membership and it charged my card without even giving me premium. help
I have the college discount on Spotify premium but I checked my bank account and it has been charging me $10 per month since the beginning of the year. I checked my account and it says that it should still be charging me $4.99, I reupdated by college...
I'm trying to update my payment info and it won't let me process it because I'm not a student anymore and my premium is going to cancel soon. Help?
I cancelled before my free trial ended but was charged anyways. Why??!!
Hello Community,So I've recently started using Spotify Premium since there was a promotion to use it three months for only 99 cents a month. I connected it through my Paypal. So now that the three months are over, I'd love to continue using Premium, ...
HiI have just subscribed to premium for the family for 14.99 as I have been paying 2 subscriptions, a 9.99 one via Vodafone which I have cancelled and a 4.99 student discount subscription - there is no direct debit for the 4.99 NUS subscription can y...
Hello, I have problem with my country. I moved to different country and i have new card, but i can´t change the card number or country at my account. Where is a problem, what can i do?Thank you
I had premium payed for year and now it disappeared, what could be the reason?
Hi, my credit card was stolen, so I had to wait for a new one, in the meanwhile, Spotify canceled my premium account on April 2nd, and as I had no way to pay, I bought a 21 Euro gift card, I activated it without any issue. Yesterday I got an email te...
I had to restore my iPhone and now when I log in it shows me as on a free account when I have premium. Please advise.
If I have a premium account but want to listen to my friend's playlist, who has the free version and has to listen to ads, do I have to listen to ads if I listen to a playlist made on the account of a free user?
I unsubsribed for about two months ago, an i'm still being charged the amount of money for a premium membetship!!What kan i do? I dont have a premium membership any more?????
I was unable to play access my account at the end of last month as I was told I had to update my payment method for my premium acoount. I was paying through iTunes $14.99/month. I updated my payment method to Paypal. I was charged $11.99/month. I jus...
I've always paid £4.99 why this month have u charged me nearly ten pounds. I'm still a student, I've still got 2 years left of my degree?!?
I don't have neither credit card nor paypal, my 7 days iphone trial is over and i want to subscribe to Spotify premium. Is it possible to not put any payment info and use only gift card for starting subscribtion? Can I get 30-days free trial using on...
Pagué mi suscripción a premium y no se registra el cambio en mi app, ya intenté reinstalándola y cerrando sesión y no evidencia el cambio
Why they says 30 days free trial. I just suscribe now and it end on april 12? It is more like 7 days....