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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70150 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134141 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72317 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255599 Views
156 replies
13 likes
I have $10 in my PS4 account. If i buy premium on the PS4 app, will it also give me premium on mobile?
I have $10 in my PS4 account. If i buy premium on the PS4 app, will it also give me premium on mobile?
Newbie
615 Views
1 replies
0 likes
I cancelled my account a couple days ago. I wanted to link my Facebook with my college email so I could be connected to both. So I've done the changes on my end but when I go to sign up for the student discount it says it is already associated with a...
I cancelled my account a couple days ago. I wanted to link my Facebook with my college email so I could be connected to both. So I've done the changes on my end but when I go to sign up for the stude...
Roadie
301 Views
1 replies
0 likes
I got the App, but never get Premium, and now in my credit card I got a charge for $70 dlls?What do I have to do? I even trashed the App from my Iphone? I got this receiots before:
I got the App, but never get Premium, and now in my credit card I got a charge for $70 dlls? What do I have to do? I even trashed the App from my Iphone? I got this receiots before:
Roadie
455 Views
1 replies
0 likes
I did not get my free spotify month. Got charged the 4.99€ for students immedietly
I did not get my free spotify month. Got charged the 4.99€ for students immedietly
Newbie
239 Views
1 replies
0 likes
Dear ,Im using premium account over a year.This month i could not pay for it and my account turned as free. Than the premium was caurged from my card but i still cant use the account as premium. Can you help me?
Dear , Im using premium account over a year. This month i could not pay for it and my account turned as free. Than the premium was caurged from my card but i still cant use the account as premium. ...
Roadie
285 Views
1 replies
1 likes
Hi, my premium feature it's not working. Help. My user name is csan24.
Hi, my premium feature it's not working. Help. My user name is csan24.
Roadie
781 Views
1 replies
0 likes
I bought 3 months of premium for 0.99 in May to try out the service andsee how it is. Few days ago I got the mail that I had upgraded to premium for family but i had not done anything.When I went to manage family it showed some randome email that I h...
I bought 3 months of premium for 0.99 in May to try out the service andsee how it is. Few days ago I got the mail that I had upgraded to premium for family but i had not done anything. When I went t...
Roadie
493 Views
1 replies
0 likes
Ho sottoscritto l'abbonamento Premium studenti, il pagamento è riuscito ma non mi risulta attivo il servizio.
Ho sottoscritto l'abbonamento Premium studenti, il pagamento è riuscito ma non mi risulta attivo il servizio.
Casual Listener
3605 Views
6 replies
0 likes
Hi, I've had premium for a while now but the subscription has been ended since i had some troubles with my account , and i it's now fixed. When i try to revoke my premium subscription and try to pay with paypal i only get a error message "Oops, seems...
Hi, I've had premium for a while now but the subscription has been ended since i had some troubles with my account , and i it's now fixed. When i try to revoke my premium subscription and tr...
Casual Listener
1364 Views
2 replies
0 likes
Hi I have premium on my smart phone no probs. I am trying to log in on my mac but when I try and edit my email address it says it has already been used. How can I listen to my music on my mac please.
Hi I have premium on my smart phone no probs. I am trying to log in on my mac but when I try and edit my email address it says it has already been used. How can I listen to my music on my mac please.
363 Views
0 replies
0 likes
I amTrying to pay you to unlock my account and allow premium . You already have my card details . Why can't I pay for the upgrade ?Please adviseHelen
I am Trying to pay you to unlock my account and allow premium . You already have my card details . Why can't I pay for the upgrade ? Please advise Helen
Spotify Star
810 Views
1 replies
0 likes
Hi there, I live in UK but my family is in Italy and living in two different address there.Will the family account work in this case? Regards, Giacomo.
Hi there, I live in UK but my family is in Italy and living in two different address there. Will the family account work in this case? Regards, Giacomo.
Spotify Star
1314 Views
1 replies
0 likes
Hi, I've run into a problem.There seems to be a Spotify Premium Account linked to my card details. I do not know the details or infact know who the person is using the details. I was wondering If I provided my card details or other information I coul...
Hi, I've run into a problem. There seems to be a Spotify Premium Account linked to my card details. I do not know the details or infact know who the person is using the details. I was wondering If...
Spotify Star
262 Views
1 replies
0 likes
Mi è arrivata la conferma di pagamento ma ancora non si è attivata la modalità premium. Come devo fare ?
Mi è arrivata la conferma di pagamento ma ancora non si è attivata la modalità premium. Come devo fare ?
Newbie
2621 Views
2 replies
1 likes
Hicé una cuenta nueva y por error acepté los 7 días de prueba, pues me agregaron a un plan familiar. Se "quita" la prueba por estar en un plan ó las dos están al mismo tiempo, claro, hasta que acaben los 7 días o que pasa?
Hicé una cuenta nueva y por error acepté los 7 días de prueba, pues me agregaron a un plan familiar. Se "quita" la prueba por estar en un plan ó las dos están al mismo tiempo, claro, hasta que acaben...
919 Views
0 replies
0 likes
My daughter used my credit card and she can't rememeber her password , nor user name . What can I do to stop being billed ? Help !
My daughter used my credit card and she can't rememeber her password , nor user name . What can I do to stop being billed ? Help !
Casual Listener
911 Views
2 replies
0 likes
Hello, I'm a premium user since a couple of years know.As i permanently mooved to the Philippines two months ago, i'd like to update my country. I found how to do so. However, when it comes to payement, it is written that I will be charged the same p...
Hello, I'm a premium user since a couple of years know. As i permanently mooved to the Philippines two months ago, i'd like to update my country. I found how to do so. However, when it come...
216 Views
0 replies
0 likes
I had spotify running on a pad. Loved it and got a Samsung phone. Fell in love with the downloaded playlists and then they got locked off by Spotify. I then registered my acct and now spotify is pretty much not doing anything for me....won't download...
I had spotify running on a pad. Loved it and got a Samsung phone. Fell in love with the downloaded playlists and then they got locked off by Spotify. I then registered my acct and now spotify is pret...
Casual Listener
490 Views
2 replies
0 likes
Currently my Premium account is still on "pay one month and get 3 months" (order ID : 557660368039077-1)My account will be renewed on 18/08/17.I'd like to upgrade to Premium for Family plan.So when the premium subscription fee will be charged ?
Currently my Premium account is still on "pay one month and get 3 months" (order ID : 557660368039077-1) My account will be renewed on 18/08/17. I'd like to upgrade to Premium for Family ...
433 Views
0 replies
0 likes
I have regular premium right now and I want to change to student premium and my school does show up on the list but every time i click on it, it says that it cant confirm that I am a student. What do I do ?
I have regular premium right now and I want to change to student premium and my school does show up on the list but every time i click on it, it says that it cant confirm that I am a student. What do...
Roadie
1643 Views
1 replies
0 likes
