Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40858 Views
- 20 replies
- 1 likes
- 40858 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5199 Views
- 23 replies
- 2 likes
- 5199 Views
- 23 replies
- 2 likes
Cancel my subscription
I go to the account page and try to click subscription but nothing happens so I can't cancel. (Also I'm on my iphone)
- I go to the account page and try to click subscription but nothing happens so I can't cancel. (Also I'm on my iphone)
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- Community Legend
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
I can´t update my payments details to Paysafecard
I can´t change my payment method to Paysafecard.
- I can´t change my payment method to Paysafecard.
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- 85 Views
- 0 replies
- 0 likes
- 85 Views
- 0 replies
- 0 likes
How to switch from Premium to premium for students
I'm currently enrolled in school. How do I switch my account from Spotify premium (9.99) to Premium for Students (4.99)?
- I'm currently enrolled in school. How do I switch my account from Spotify premium (9.99) to Premium for Students (4.99)?
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
spotify canceled my account
Hello my account was disactivated because of problems with my card. Now i can't even log in to change the debit card data. How can i able my account again please?
- Hello my account was disactivated because of problems with my card. Now i can't even log in to change the debit card data. How can i able my account again please?
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
No reproduce sin conexión a internet el Premium
Tengo spotify premium pero no puedo escuchar si no tengo conexión a Internet
- Tengo spotify premium pero no puedo escuchar si no tengo conexión a Internet
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- Roadie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Effettuato il pagamento del servizio premium a 0,99€ ma non viene attivato
Avevo già in precedenza fruito del servizio premium in offerta a 0,99€ ma, dato che mi continuavano a bombardare di pubblicità per attivarlo nuovamente, ho proseguito con l attivazione dell'offerta. Come effettuo il pagamento di 0,99€, mi arriva il m...
- Avevo già in precedenza fruito del servizio premium in offerta a 0,99€ ma, dato che mi continuavano a bombardare di pubblicità per attivarlo nuovamente, ho proseguito con l attivazione dell'offerta. ...
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- 182 Views
- 0 replies
- 0 likes
- 182 Views
- 0 replies
- 0 likes
3-months subscription for $0.99
Hi guys, use spotify from germany. I saw the offer "0.99 € 3 months" and tried to pay with Paypal. After having settled the payment, no money is withdrawn and the product is not activated. Could you help me?
- Hi guys, use spotify from germany. I saw the offer "0.99 € 3 months" and tried to pay with Paypal. After having settled the payment, no money is withdrawn and the product is not activated. Could you ...
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- Spotify Star
- 376 Views
- 10 replies
- 0 likes
- 376 Views
- 10 replies
- 0 likes
Money is wihdrawn even though subscription was not successful
Hi, I was trying to get a student account. After I entered my credit card informaton, It was stated that no money would be charged from my credit card on the SheerID page until I login with SheerID. I was not able to subscribe as a student however it...
- Hi, I was trying to get a student account. After I entered my credit card informaton, It was stated that no money would be charged from my credit card on the SheerID page unti...
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- Spotify Star
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
Student discount
I have the student discount. However, starting in December they've been charging me the full 10.00 I didn't notice until now but would like a refund for charging me for the wrong subscription.
- I have the student discount. However, starting in December they've been charging me the full 10.00 I didn't notice until now but would like a refund for charging me for the wrong subscription.
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- Spotify Star
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes
two payment in a month
I've changed my account from premium to family premium and now i've been charged for both of them.Now my account seems as family, as it should be but don't understand why am i being charged for also premium.
- I've changed my account from premium to family premium and now i've been charged for both of them. Now my account seems as family, as it should be but don't understand why am i being charged for als...
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- Spotify Star
- 188 Views
- 3 replies
- 0 likes
- 188 Views
- 3 replies
- 0 likes
Disable autorenewal
Hi Spotify! How can I disable autorenewal? I prefer to control it myself At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium for 3 months, but in Augist - if I'm happy with everything - I ...
- Hi Spotify! How can I disable autorenewal? I prefer to control it myself 🙂 At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium ...
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- Spotify Star
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
Charged 4 times
I am new spotify So i tried to get 3 month trial for $0.99. When i was filliing in my payment details after that when proceeded forward, it kept bringing me back to the same page So tried few more time and when checked my bank account, there was 4 tr...
- I am new spotify So i tried to get 3 month trial for $0.99. When i was filliing in my payment details after that when proceeded forward, it kept bringing me back to the same page So tried few more ti...
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- Spotify Star
- 184 Views
- 3 replies
- 0 likes
- 184 Views
- 3 replies
- 0 likes
3 Month Premium for $0.99 on Playstation Broken
Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but following the link both on my Playstation and on PC (when on Playstation's website a...
- Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but follow...
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- Spotify Star
- 579 Views
- 3 replies
- 0 likes
- 579 Views
- 3 replies
- 0 likes
Renewing Spotify Premium - Payment
Hello, Earlier today I went online to renew my Spotify Premium subscription. Previously I had paid for one and later three months at a time using iDeal (online banking). However, when I went to renew my account today, I was told to pay one single cen...
- Hello, Earlier today I went online to renew my Spotify Premium subscription. Previously I had paid for one and later three months at a time using iDeal (online banking). However, when I went...
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- Regular
- 476 Views
- 2 replies
- 0 likes
- 476 Views
- 2 replies
- 0 likes
Subscription
Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the price.
- Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the pric...
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Solved!! Offline
If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
- If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Solved!! Paguei a Conta Premium porem ainda estou com a conta free
Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
- Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
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- Spotify Star
- 308 Views
- 3 replies
- 0 likes
- 308 Views
- 3 replies
- 0 likes
pagamento
não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
- não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
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- Spotify Star
- 281 Views
- 1 replies
- 1 likes
- 281 Views
- 1 replies
- 1 likes
getting rid of credit card without canceling subscription
Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bought it?
- Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bou...
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- Community Legend
- 460 Views
- 1 replies
- 0 likes
- 460 Views
- 1 replies
- 0 likes
Premium Account Payment Problem
I used to have a Premium Account some months ago... Since November or December Spotify stops the charges to my credit card... I tried to fix the problem but Spotify only offers me a Familiy Plan and I really don't need a Family Plan I just want to re...
- I used to have a Premium Account some months ago... Since November or December Spotify stops the charges to my credit card... I tried to fix the problem but Spotify only offers me a Familiy Plan and ...
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- Roadie
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes