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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75229 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80616 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270053 Views
159 replies
13 likes
I am currently trying to get premium with student discount and it is telling me that my nus card is allocated to a different account. I have closed the old Spotify accounts I had but it is still telling me the same thing. Can a administrator unassoci...
I am currently trying to get premium with student discount and it is telling me that my nus card is allocated to a different account. I have closed the old Spotify accounts I had but it is still tell...
Roadie
258 Views
1 replies
0 likes
Hi Spotify, I just signed up for a free 30 day premium trial and it doesnt give me any option to dowload music at all or even create a playlist. Why is this? Thanks,Meri
Hi Spotify, I just signed up for a free 30 day premium trial and it doesnt give me any option to dowload music at all or even create a playlist. Why is this? Thanks, Meri
194 Views
0 replies
0 likes
Can someone please assist??? I've deleted my Facebook account and didn’t realize it was going to take an act of God to cancel Spotify. I've loved Spotify for years and have been a long-time customer BUT THIS IS NUTS! I understand there are contact fo...
Can someone please assist??? I've deleted my Facebook account and didn’t realize it was going to take an act of God to cancel Spotify. I've loved Spotify for years and have been a long-time ...
Composer
366 Views
3 replies
0 likes
Hi all! Just wondering if there's a simple way to change the date that spotify automatically takes its payment from my account? I'd like to change it from the 13th of the month to the 15th of the month. I could cancel it and reboot the subscription, ...
Hi all! Just wondering if there's a simple way to change the date that spotify automatically takes its payment from my account? I'd like to change it from the 13th of the month to the 15th of the mon...
Roadie
269 Views
1 replies
0 likes
hello, I recently became a member of Spotify Premium and my account said they will charge me on the 26th of every month. I was just wondering if I can change the date of charge to the 15th of every month. Thank you
hello, I recently became a member of Spotify Premium and my account said they will charge me on the 26th of every month. I was just wondering if I can change the date of charge to the 15th of ...
Roadie
262 Views
1 replies
0 likes
So, I requested to cancel my Premium Spotify account a week or two ago and was advised of the date it would be cancelled (See the attached picture). II'm from Australia and we format our date differently, so I read the cancellation date as the 7th Se...
So, I requested to cancel my Premium Spotify account a week or two ago and was advised of the date it would be cancelled (See the attached picture). I I'm from Australia and we format our date diffe...
Roadie
233 Views
1 replies
0 likes
Today I subscribed the premium Offer for my account. This job I did on my notebook. After ending the subscription procedure I tried to start Spotify on my IPhone 6S. I did my registration on my mobile phone in the Spotify App. Then Spotify only opene...
Today I subscribed the premium Offer for my account. This job I did on my notebook. After ending the subscription procedure I tried to start Spotify on my IPhone 6S. I did my registration on my...
Roadie
219 Views
1 replies
0 likes
Hello I am Baykus (Owl) I was add credit card information today. After system say " You have 30 days trial. 30 day after, we will get payment on your credit card." And now 09.07.2017. But after system say " Your trial version end on 13.07.2017."I cre...
Hello I am Baykus (Owl) I was add credit card information today. After system say " You have 30 days trial. 30 day after, we will get payment on your credit card." And now 09.07.201...
Roadie
329 Views
1 replies
0 likes
Trying to stop payment of premium monthly charge through my PayPal on someone's Spotify account! Please help!
Trying to stop payment of premium monthly charge through my PayPal on someone's Spotify account! Please help!
Roadie
281 Views
1 replies
0 likes
I tried several different options trying to get my college information to work after trying several times I eventually sent my class schedule to be eligible for the student discount. After sending in my schedule and being approved the website will no...
I tried several different options trying to get my college information to work after trying several times I eventually sent my class schedule to be eligible for the student discount. After sending in...
Roadie
215 Views
1 replies
0 likes
I am already paying every month for premium function but i can not play any music because "i need to upgrade to premium" why is that?
I am already paying every month for premium function but i can not play any music because "i need to upgrade to premium" why is that?
Roadie
611 Views
1 replies
0 likes
I have $10 in my PS4 account. If i buy premium on the PS4 app, will it also give me premium on mobile?
I have $10 in my PS4 account. If i buy premium on the PS4 app, will it also give me premium on mobile?
Newbie
630 Views
1 replies
0 likes
I cancelled my account a couple days ago. I wanted to link my Facebook with my college email so I could be connected to both. So I've done the changes on my end but when I go to sign up for the student discount it says it is already associated with a...
I cancelled my account a couple days ago. I wanted to link my Facebook with my college email so I could be connected to both. So I've done the changes on my end but when I go to sign up for the stude...
Roadie
314 Views
1 replies
0 likes
I got the App, but never get Premium, and now in my credit card I got a charge for $70 dlls?What do I have to do? I even trashed the App from my Iphone? I got this receiots before:
I got the App, but never get Premium, and now in my credit card I got a charge for $70 dlls? What do I have to do? I even trashed the App from my Iphone? I got this receiots before:
Roadie
466 Views
1 replies
0 likes
I did not get my free spotify month. Got charged the 4.99€ for students immedietly
I did not get my free spotify month. Got charged the 4.99€ for students immedietly
Newbie
250 Views
1 replies
0 likes
Dear ,Im using premium account over a year.This month i could not pay for it and my account turned as free. Than the premium was caurged from my card but i still cant use the account as premium. Can you help me?
Dear , Im using premium account over a year. This month i could not pay for it and my account turned as free. Than the premium was caurged from my card but i still cant use the account as premium. ...
Roadie
296 Views
1 replies
1 likes
Hi, my premium feature it's not working. Help. My user name is csan24.
Hi, my premium feature it's not working. Help. My user name is csan24.
Roadie
801 Views
1 replies
0 likes
I bought 3 months of premium for 0.99 in May to try out the service andsee how it is. Few days ago I got the mail that I had upgraded to premium for family but i had not done anything.When I went to manage family it showed some randome email that I h...
I bought 3 months of premium for 0.99 in May to try out the service andsee how it is. Few days ago I got the mail that I had upgraded to premium for family but i had not done anything. When I went t...
Roadie
503 Views
1 replies
0 likes
Ho sottoscritto l'abbonamento Premium studenti, il pagamento è riuscito ma non mi risulta attivo il servizio.
Ho sottoscritto l'abbonamento Premium studenti, il pagamento è riuscito ma non mi risulta attivo il servizio.
Casual Listener
3637 Views
6 replies
0 likes
Hi, I've had premium for a while now but the subscription has been ended since i had some troubles with my account , and i it's now fixed. When i try to revoke my premium subscription and try to pay with paypal i only get a error message "Oops, seems...
Hi, I've had premium for a while now but the subscription has been ended since i had some troubles with my account , and i it's now fixed. When i try to revoke my premium subscription and tr...
Casual Listener
1378 Views
2 replies
0 likes
