Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185791 Views
- 117 replies
- 12 likes
- 185791 Views
- 117 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21110 Views
- 28 replies
- 4 likes
- 21110 Views
- 28 replies
- 4 likes
ABUSE OF SPOTIFY PREMIUM FAMILY
I have seen in many forums here in Turkey, the abusive selling action of the free slots in the family accounts. One can buy an account and sell the free slots to another person who doesn't live in the same building / home etc. Also they can make sale...
- I have seen in many forums here in Turkey, the abusive selling action of the free slots in the family accounts. One can buy an account and sell the free slots to another person who doesn't live in th...
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- Community Legend
- 2124 Views
- 2 replies
- 0 likes
- 2124 Views
- 2 replies
- 0 likes
Double-payment after updating bank account
Dear Spotify, I've updated my bank account number. The Spotify instructions mentioned that no money would be calculated. The 'payment' was solely for verification. Sadly I see two times -€9,99 on my bank account after finalizing the verification. Wil...
- Dear Spotify, I've updated my bank account number. The Spotify instructions mentioned that no money would be calculated. The 'payment' was solely for verification. Sadly I see two...
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- Community Legend
- 215 Views
- 3 replies
- 0 likes
- 215 Views
- 3 replies
- 0 likes
4th time Spotify messed up
I got Spotify premium back in April and wanted the student discount. I put in my name and it told me I didn't go to school there even though I did. I paid the 10$ because it wouldn't fix and I contacted Spotify which a real person emailed me back and...
- I got Spotify premium back in April and wanted the student discount. I put in my name and it told me I didn't go to school there even though I did. I paid the 10$ because it wouldn't fix and I contac...
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- Community Legend
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Compre un cupón en el oxxo de Spotify y me suscribí al individual pero quiero el familiar
Cómo me cambio?
- Cómo me cambio?
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- 144 Views
- 0 replies
- 0 likes
- 144 Views
- 0 replies
- 0 likes
Superuser Contribution No premium
I bought a Premium giftcard on sunday and used the code to activate my Premium. On my payments it is shown that I have entered the code succesfully But on my iPhone app it says free...
- I bought a Premium giftcard on sunday and used the code to activate my Premium. On my payments it is shown that I have entered the code succesfully But on my iPhone app it says free...
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- Roadie
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Me suscribí a premium y pague por eso y no tengo el servicio premium
Durante varios días me estuvieron ofreciendo la promoción que probara el servicio a Spotify Premium por 3 meses a sólo $9 por lo que decidí suscribirme para iniciar esta experiencia con Premium y sólo me dieron el servicio Premium por una semana Ahor...
- Durante varios días me estuvieron ofreciendo la promoción que probara el servicio a Spotify Premium por 3 meses a sólo $9 por lo que decidí suscribirme para iniciar esta experiencia con Premium y sól...
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- 135 Views
- 0 replies
- 0 likes
- 135 Views
- 0 replies
- 0 likes
Premium
I pay through iTunes. My settings in my phone say I am subscribed to premium but my Spotify has me on free. I tried starting a chat with Spotify and it failed.
- I pay through iTunes. My settings in my phone say I am subscribed to premium but my Spotify has me on free. I tried starting a chat with Spotify and it failed.
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Cant listen while offline
I have premium but cannot listen to any of my playlist while offline
- I have premium but cannot listen to any of my playlist while offline
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- Community Legend
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Prepaid subscription
I wanna renovate my prepaid subscription but the app says something got wrong, al though it does not clarify what exactly is wrong. None of the prepaid subscription options is working. Can you help me? Thanks!
- I wanna renovate my prepaid subscription but the app says something got wrong, al though it does not clarify what exactly is wrong. None of the prepaid subscription options is working. Can you help m...
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- Community Legend
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
Solved!! I pay for Premium, works like Free
I have been paying Premium Subscription for several months and suddenly it started working like Free. I thought I had canceled the Premium by mistake, but I still get charged for Premium on my credit card every month...I get the ads, can not download...
- I have been paying Premium Subscription for several months and suddenly it started working like Free. I thought I had canceled the Premium by mistake, but I still get charged for Pr...
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- Community Legend
- 451 Views
- 1 replies
- 0 likes
- 451 Views
- 1 replies
- 0 likes
PROMOCION 3MESES PRIMIUM 9.00 NO VALIDA.
Hola, buen día! Me registre hace unos días aprovechando la promoción 3meses premium por $9.00, tengo el cargo en mi cuenta, sin embargo la cuenta aparece aun como free por lo tanto no tengo los beceficios de una cuenta primium y ni si quiera puedo ca...
- Hola, buen día! Me registre hace unos días aprovechando la promoción 3meses premium por $9.00, tengo el cargo en mi cuenta, sin embargo la cuenta aparece aun como free por lo tanto no ...
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- 173 Views
- 0 replies
- 0 likes
- 173 Views
- 0 replies
- 0 likes
i accidently clicked subscribing to the premium package on spotify
can you help me by telling me how to unsubscribe from premium om spotify?
- can you help me by telling me how to unsubscribe from premium om spotify?
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- Roadie
- 275 Views
- 3 replies
- 0 likes
- 275 Views
- 3 replies
- 0 likes
Family Premium
Hi. I've been using spotify family premium with my family but there is a problem on my cousin's address. We've tried every type of address(small, capital letters) that I used but it doesn't accept it. Can someone help me about it?
- Hi. I've been using spotify family premium with my family but there is a problem on my cousin's address. We've tried every type of address(small, capital letters) that I used but it doesn't accept it...
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- Community Legend
- 327 Views
- 3 replies
- 0 likes
- 327 Views
- 3 replies
- 0 likes
Solved!! Spotify Family
Hi, I have an existing free Spotify account and I will be joining my family's Spotify Family subscription. What should I do with my current account? Thanks
- Hi, I have an existing free Spotify account and I will be joining my family's Spotify Family subscription. What should I do with my current account? Thanks 🙂
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- Casual Listener
- 385 Views
- 2 replies
- 0 likes
- 385 Views
- 2 replies
- 0 likes
Got charged FOUR times even though I'm still a FREE account!
Hello everyone,Spotify cancelled my subscription for no appearent reason. I wanted to restart it but with a student account this time since I am a student. After I wrote my credit card details and tried to get authenticated with SheerID, but it didn'...
- Hello everyone, Spotify cancelled my subscription for no appearent reason. I wanted to restart it but with a student account this time since I am a student. After I wrote my credit card details and ...
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- Newbie
- 172 Views
- 1 replies
- 1 likes
- 172 Views
- 1 replies
- 1 likes
Me han cobrado suscripción premium y estudiante a la vez
Sólo quería la premium, no entiendo porque cobran un producto que no he solicitado......
- Sólo quería la premium, no entiendo porque cobran un producto que no he solicitado......
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
free premium from halebop
Hi!When i changes my phone subscripstion i got free premium for 6 months. I have currently been getting my premium account directly from spotify so i have to end my current subscription to use my free offer. But the problem is that when i now end my ...
- Hi! When i changes my phone subscripstion i got free premium for 6 months. I have currently been getting my premium account directly from spotify so i have to end my current subscription to use my f...
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- Spotify Star
- 528 Views
- 1 replies
- 0 likes
- 528 Views
- 1 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
My Premium has ended
I have no clue why, but my premium ended. I paid and I still have 2 and a half weeks untill next payment. I factory reset my phone. And now this is happening. please help, I don't want to pay twice.
- I have no clue why, but my premium ended. I paid and I still have 2 and a half weeks untill next payment. I factory reset my phone. And now this is happening. please help, I don't want to pay twice.
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- Roadie
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Verificar cuenta
Hola Spotify users, necesito ayuda con un problema en mi plan familiar donde a mis invitados a acceder a sus subcuentas se les pide verificar su cuenta y se les bloqueó la misma.
- Hola Spotify users, necesito ayuda con un problema en mi plan familiar donde a mis invitados a acceder a sus subcuentas se les pide verificar su cuenta y se les bloqueó la misma.
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- 484 Views
- 0 replies
- 1 likes
- 484 Views
- 0 replies
- 1 likes