Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193303 Views
123 replies
12 likes
- 193303 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22032 Views
28 replies
4 likes
- 22032 Views
- 28 replies
- 4 likes
Jorcars80
Me suscribí a premium y aún así la App sigue consumiendo de mi plan de datos, cuando desactivo los datos para la App me dice ( sin conexión )¿Alguien sabe algo ?
Me suscribí a premium y aún así la App sigue consumiendo de mi plan de datos, cuando desactivo los datos para la App me dice ( sin conexión ) ¿Alguien sabe algo ?
125 Views
0 replies
0 likes
- 125 Views
- 0 replies
- 0 likes
3 month subscriptions for IDR49990
After 1 month my subscriptions has ended. Please help, it was my first time for spotify premium.
After 1 month my subscriptions has ended. Please help, it was my first time for spotify premium.
Spotify Star
240 Views
3 replies
0 likes
- 240 Views
- 3 replies
- 0 likes
Family account
Hi, good afternoon, when I'm going to join a family plan and I put the data, I get this message "You can not join this Premium for Family account. We could not confirm that you live at the same address as the main account holder. " And put the same d...
Hi, good afternoon, when I'm going to join a family plan and I put the data, I get this message "You can not join this Premium for Family account. We could not confirm that you live at the same addre...
Newbie
249 Views
1 replies
0 likes
- 249 Views
- 1 replies
- 0 likes
Solved!! Premium on Nic Login but no Premium on Email Login
Hi @All, since today I have the problem that there is no premium subscription as I log in via Email but no problem at nic name login. In general I use the login method via email, that never was a problem. Any ideas concerning this ?
Hi @All, since today I have the problem that there is no premium subscription as I log in via Email but no problem at nic name login. In general I use the login method via email, th...
Spotify Star
247 Views
1 replies
0 likes
- 247 Views
- 1 replies
- 0 likes
New account opening to old account
I have a new premium account that is not linked to my old free account at all and have just downloaded the app on a new phone and it keeps opening to my old free account when I input my new acc details. Any ideas?
I have a new premium account that is not linked to my old free account at all and have just downloaded the app on a new phone and it keeps opening to my old free account when I input my new acc detai...
Casual Listener
241 Views
2 replies
0 likes
- 241 Views
- 2 replies
- 0 likes
Why I'm still in Free Mode but i already subscribe to premium
Hello, I'm from Philippines. I paid 387 pesos (almost $8) for 3 months. But im still in free mode. Any help? Thank you : )
Hello, I'm from Philippines. I paid 387 pesos (almost $8) for 3 months. But im still in free mode. Any help? Thank you : )
153 Views
0 replies
0 likes
- 153 Views
- 0 replies
- 0 likes
Superuser Contribution Upgrade to family when i try to use it
Subscribed 1 month ago for premium it worked fine but last week all songs went shaded it says I have to upgrade to family but I can use it on my computer fine...please advise..
Subscribed 1 month ago for premium it worked fine but last week all songs went shaded it says I have to upgrade to family but I can use it on my computer fine...please advise..
Roadie
182 Views
1 replies
0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Ücret hk.
Hesabımdan ücret alındığı halde alınamadığına dair mail alıyorum. Lütfen ilgilenir misiniz.
Hesabımdan ücret alındığı halde alınamadığına dair mail alıyorum. Lütfen ilgilenir misiniz.
Roadie
159 Views
1 replies
0 likes
- 159 Views
- 1 replies
- 0 likes
Can't Change Payment Info - Please Help
Hello all. I'm trying to change my payment info to a different card for my monthly subscription and since my student discount just ended it keeps asking me to verify that I am still a student while updating the card info. However, I am not a student ...
Hello all. I'm trying to change my payment info to a different card for my monthly subscription and since my student discount just ended it keeps asking me to verify that I am still a student wh...
Casual Listener
257 Views
2 replies
0 likes
- 257 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Spotify Premium Trial
Hello, I've been charged $10 instead of $0.99. I thought $0.99 for 3 months promotion was going on.
Hello, I've been charged $10 instead of $0.99. I thought $0.99 for 3 months promotion was going on.
Roadie
298 Views
1 replies
0 likes
- 298 Views
- 1 replies
- 0 likes
Telia customer with a paid account now shows as free and not premium
I have a Telia subscription with Spotify and have paid for this month. Today (maybe yesterday) my subscription changed to free and i started getting adds. Signing out and in does not fix it and under my account i could normally see i was a Telia cust...
I have a Telia subscription with Spotify and have paid for this month. Today (maybe yesterday) my subscription changed to free and i started getting adds. Signing out and in does not f...
Community Legend
1116 Views
3 replies
0 likes
- 1116 Views
- 3 replies
- 0 likes
Sopotify is taking doble pay each Month from my debit card!!!
Since fout months ago, spotify is charging double pay from my debit card, I have familiar plan premium, can you help me please with this issue??
Since fout months ago, spotify is charging double pay from my debit card, I have familiar plan premium, can you help me please with this issue??
Roadie
203 Views
1 replies
0 likes
- 203 Views
- 1 replies
- 0 likes
No agarra premium!
Apenas esta semana me afilié a premium... se me hizo el cobro y ahora ya no me aparece en premium... no entiendo que está pensado necesito respuestas rapido! No se vale que hagan este tipo de cosas...
Apenas esta semana me afilié a premium... se me hizo el cobro y ahora ya no me aparece en premium... no entiendo que está pensado necesito respuestas rapido! No se vale que hagan este tipo de cosas...
127 Views
0 replies
0 likes
- 127 Views
- 0 replies
- 0 likes
Superuser Contribution Purchased the 129 pesos for 3 months promo
I paid through dragonpay. I also tried logging out from my account but still, i have a free spotify account. What should I do?
I paid through dragonpay. I also tried logging out from my account but still, i have a free spotify account. What should I do?
Roadie
441 Views
1 replies
0 likes
- 441 Views
- 1 replies
- 0 likes
Superuser Contribution Unli Subscription
Good day.I subscribed for a 3month unli subscription for 129 pesos that was stated on their advertisement. How come it will already end in 7 days??
Good day. I subscribed for a 3month unli subscription for 129 pesos that was stated on their advertisement. How come it will already end in 7 days??
Roadie
251 Views
1 replies
0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
The past 4 months I have been charged $12.99 for Spotify this time it didn't renew as I didn't have enough money for it to renew it said I would try again in a few day. A week later it still hadnt renewed. Clicked update details had to put my card de...
The past 4 months I have been charged $12.99 for Spotify this time it didn't renew as I didn't have enough money for it to renew it said I would try again in a few day. A week later it still hadnt re...
Roadie
184 Views
1 replies
0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution I tried to remove my credit card.
Hello, I tried to remove my credit card from the account because i didn't want to be charged to a new subscription but did not found how to. Can someone help me because I'm already charged to a new one and I want my money back.
Hello, I tried to remove my credit card from the account because i didn't want to be charged to a new subscription but did not found how to. Can someone help me because I'm already charged to a new o...
Roadie
206 Views
1 replies
0 likes
- 206 Views
- 1 replies
- 0 likes
Add person to family account
I upgraded to a family subscription but my husband is not receiving any of the invites. Is there another way to like him to the account?
I upgraded to a family subscription but my husband is not receiving any of the invites. Is there another way to like him to the account?
Newbie
1363 Views
1 replies
0 likes
- 1363 Views
- 1 replies
- 0 likes
Block / Hide / Blacklist tracks or artists
Apliqué la oferta de 3 meses por 0'99 y me cargaron el precio normal sin aplicar la oferta y al cancelar la subscripción no me hicieron la devolución del dinero
Apliqué la oferta de 3 meses por 0'99 y me cargaron el precio normal sin aplicar la oferta y al cancelar la subscripción no me hicieron la devolución del dinero
928 Views
0 replies
0 likes
- 928 Views
- 0 replies
- 0 likes
My premium membership is over
Hello, So, I registered on Sept. 2015. with the offer that I get Premium subscription like always. And it was like that - I've been using it since then till today at the morning - EVERYDAY. It was fully premium and I was even using it on my PS4, TV, ...
Hello, So, I registered on Sept. 2015. with the offer that I get Premium subscription like always. And it was like that - I've been using it since then till today at the morning - EVERYDAY. ...
Casual Listener
1040 Views
2 replies
0 likes
- 1040 Views
- 2 replies
- 0 likes