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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hi Team,In January when created my account I signed for the free trial for premium feature of Spotify for one month. Since then I am using (at least appears so) the premium version: chose songs position, unlimited switching the songs, no ads etc.I ch...
Hi experts,I recently got an email that my payment method for my subscription was about to end in the first week of May. I tried to update my payment details but always receive an error message that something went wrong. I tried two different credit ...
Hi,On February 13 of this year, as I moved countries from Portugal (previously premium account) to Australia, I have paid for a premium account, through your website, to which I do not have access to yet. Order ID: 456774874435075Spotify Premium | 12...
Ya hice el cambio de targeta con el cual voy a pagar y se ha pagado y me siguen llegando mjes de que no estoy pagando...Solo hice un cambio de tarjeta de Crédito
I was charged for the next month of spotify premium when I had planned on unsubscribing. Now I have been charged $10 for something I won't be using, is there any way to be refunded? The renewal occured two days ago, hope its not too late!
Hi! I got a message a few days ago that you guys can't process my payment because there is something wrong with the card number you have had. So far it had been working fine for a few months. I called the Bank and checked and there is nothing wrong w...
Hi all,I have a premium spotify account for EUR 10 per month, but I wanted to switch to a student premium account for EUR 5 per month (I am a dutch student). While I am currently paying via my PayPal account, the problem is that the Spotify website w...
An hour ago I suscribed to a premium account with my debid card, the chraged has been made on my bank but on Spotify you haven't made de change of the free account to the premium account, what can I do ?
THE PAYMENTS ARE TWICE AT THE SAME DAY?? HOW CAN I FIX IT??
Hello all, I have an old account I no longer use, and have since started a new one and loaded it up with tons of music. This morning I signed up for the 30-day free trial on the wrong account. I cancelled it within one hour, and attempted to start th...
Estou tentando entrar com um convite no Spotify Familiar, mas não estou conseguindo. Aparece a seguinte mensagem: "Você não pode participar deste plano Premiun Familiar. Não foi possivel confirmar que você mora no mesmo endereço do titular da conta p...
I am part of a family premium pack with 3 other members, but for all except the creator of the pack it says we have a FREE subscription (while we are still paying every month for the premium family). We each have separate e-mails, the payments have c...
Spotify möchte das ich meine Details aktualisiere. Ich nutze den Studentenrabat und habe bis jetzt per Lastschrift bezahlt. Nun wollte ich auf Kreditkarte (Visa) wechseln jedoch kommt nach dem bestätigen meiner Informationen nur die Meldung "Ups, Dei...
Fechei o pacote Premium de 16,90 pelo cartão de crédito, porém tem outra cobrança no valor de 10 reais. Gostaria de saber do que se trata. Porque quando fechei só tinha a informação do valor de 16,90. Se tiver que pagar mais esses 10 reais quero exto...
Spotify, why are you not sending me the pin code through sms for my subscription. I have done this before. Why not now?
I typed in my correct mobile number yet there are no text messages on my phone from Spotify containing the PIN number which is needed for the transaction. I've been waiting for a day now. I've tried doing it all over again but no text message from Sp...
Ola,estou querendo assinar mas não tenho cartão de crédito só débito será que vcs poderiam botar está opção
Porque quando tento assinar o plano famíliar ocorre isso?
Hi there, I'm currently working with a brand who wants to offer Spotify one month subscriptions as prizes. I'm aware that E-Cards can only be redeemed in the country where they were purchased though, and this is a global brand. I'm wondering if one c...
Bonjour, J'ai récemment (le 31 mars) payé 1 an de spotify avec le mode de paiement Paysafecard. Sauf que ayant payé mon premier mois (il y a de cela plus d'un an) avec mon compte PayPal, Spotify tente encore et toujours de me débiter dessus en vain. ...