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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75120 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140185 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80532 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269669 Views
159 replies
13 likes
Hi, my question is can I use my subscription of Spotify Premium in Sweden and listen or oppen up in USA. Thankfull for any advice from you. RegardsAlan
Hi, my question is can I use my subscription of Spotify Premium in Sweden and listen or oppen up in USA. Thankfull for any advice from you. Regards Alan
Roadie
237 Views
1 replies
0 likes
I tried to get the student discount,when my school wasn't on the list.I backed out of it,Spotify said they wouldn't charge me but €5 is gone out of my bank.What do I do?
I tried to get the student discount,when my school wasn't on the list.I backed out of it,Spotify said they wouldn't charge me but €5 is gone out of my bank.What do I do?
Spotify Star
192 Views
1 replies
0 likes
I have been charged 9.99 for over a year now - yet my account tells me it is a free account. Therefore, I can't find where to cancel this as premium is not registered on my account. Is there a contact number or something that I can use??
I have been charged 9.99 for over a year now - yet my account tells me it is a free account. Therefore, I can't find where to cancel this as premium is not registered on my account. Is there a contac...
Casual Listener
216 Views
1 replies
0 likes
My ex is currently using my student id discount, but i want him to take it off so i can use it for myself. is there anyway to delete my student id off his account????? he refuses to do so.
My ex is currently using my student id discount, but i want him to take it off so i can use it for myself. is there anyway to delete my student id off his account????? he refuses to do so.
Spotify Star
238 Views
1 replies
0 likes
I downloaded the Spotify app, and added songs to a playlist. When I push "download," it says "you've discovered a premium feature! Start your free Spotify premium trial to unlock it" then I push got it, but it won't start any trials, how do I start a...
I downloaded the Spotify app, and added songs to a playlist. When I push "download," it says "you've discovered a premium feature! Start your free Spotify premium trial to unlock it" then I push got ...
Spotify Star
431 Views
3 replies
0 likes
I just recently discovered that Spotify has double charged me for three or more months now. The charges are always a few days apart. I don't know what to do and I already checked that I only have this one account.
I just recently discovered that Spotify has double charged me for three or more months now. The charges are always a few days apart. I don't know what to do and I already checked that I only have thi...
Newbie
203 Views
1 replies
2 likes
hi, i've been trying to upgrade to premium after my subscription expired last night, but everytime i click "upgrade", spotify redirects me to the payment for the family plan, but i just want the regular spotify premium plan. thank you!
hi, i've been trying to upgrade to premium after my subscription expired last night, but everytime i click "upgrade", spotify redirects me to the payment for the family plan, but i just want the regu...
285 Views
0 replies
0 likes
im using the globe payment method and it wont subscribe to premium, my prepaid card has a sufficient balance but it keeps saying it doesnt
im using the globe payment method and it wont subscribe to premium, my prepaid card has a sufficient balance but it keeps saying it doesnt
Newbie
390 Views
2 replies
0 likes
Hi,I was a member of the family premium account. I received an e-mail from spotify saying that I need to enter my postal code. I clicked the link and entered my postal code. Although it said that I would receive a second mail, I didn't receive any fu...
Hi, I was a member of the family premium account. I received an e-mail from spotify saying that I need to enter my postal code. I clicked the link and entered my postal code. Although it said that I...
Casual Listener
589 Views
3 replies
0 likes
HI there, I am currently paying using PayPal, but I would like to transfer payment to "carrier billing" where it would charge me monthly for my account fees on my wireless bill. How can this be arranged? Thanks, DH
HI there, I am currently paying using PayPal, but I would like to transfer payment to "carrier billing" where it would charge me monthly for my account fees on my wireless bill. How c...
269 Views
0 replies
0 likes
Quise contratar la promoción de premium por 3 meses y cree una cuenta nueva, todo estaba bien hasta que pasó una semana y ya solo podía escuchar las canciones aleatoriamente, me hicieron el cargo de $9.00 y en mi cuenta no aparece que tengo el premiu...
Quise contratar la promoción de premium por 3 meses y cree una cuenta nueva, todo estaba bien hasta que pasó una semana y ya solo podía escuchar las canciones aleatoriamente, me hicieron el cargo de ...
202 Views
0 replies
0 likes
My account when I originally signed up was a student plan but after I graduated (before, technically, but I was sick of dealing with the issue of trying to prove I was still a student) I started paying for the $9.99/month plan. I got a new card last ...
My account when I originally signed up was a student plan but after I graduated (before, technically, but I was sick of dealing with the issue of trying to prove I was still a student) I started payi...
Casual Listener
460 Views
2 replies
0 likes
Estou a horas tentando fazer uma conta premium, ja fiz contas diferentes e usei o numero de outros cartoes e nada ser aprovado a conta. Não sei mas o que fazer. Logo que fiz a conta premium fui apagar umas musicas antigas e sem querer acabei excluind...
Estou a horas tentando fazer uma conta premium, ja fiz contas diferentes e usei o numero de outros cartoes e nada ser aprovado a conta. Não sei mas o que fazer. Logo que fiz a conta premium fui apaga...
Spotify Star
258 Views
1 replies
0 likes
Hi! Today my family plan premium subscription stopped working, i looked at the last charged reciept and it was for June 23rd showing that it was paid for. Thanks!
Hi! Today my family plan premium subscription stopped working, i looked at the last charged reciept and it was for June 23rd showing that it was paid for. Thanks!
Newbie
298 Views
2 replies
0 likes
I do not want to use the 30 day free trial yet.but it says im already using it.
I do not want to use the 30 day free trial yet.but it says im already using it.
178 Views
0 replies
0 likes
I had 2 spotify accounts, one off facebook, and one off of spotify's website. I had the student discounts on the spotify account and wanted to switch to my other account. So I canceled my premium, and tried to apply it to the Facebook account. Not on...
I had 2 spotify accounts, one off facebook, and one off of spotify's website. I had the student discounts on the spotify account and wanted to switch to my other account. So I canceled my premium, an...
Roadie
220 Views
1 replies
0 likes
I am trying to pay and it declines my card and this is happend twice on two sperate cards
I am trying to pay and it declines my card and this is happend twice on two sperate cards
Roadie
213 Views
1 replies
0 likes
I am still getting charged from Spotify but I am on a spark deal that pays for it. I tried to remove my debt card but there is no option to. Is there another way to do that or can you guys do that for me?
I am still getting charged from Spotify but I am on a spark deal that pays for it. I tried to remove my debt card but there is no option to. Is there another way to do that or can you guys do that fo...
Spotify Star
313 Views
1 replies
0 likes
I just got a new debit card and need to update my payment info. When I try to do this through Account > Subcription > Update, it takes me to a page to enter my card info, I do, then it takes me to a new page where it wants to verify that I'm a studen...
I just got a new debit card and need to update my payment info. When I try to do this through Account > Subcription > Update, it takes me to a page to enter my card info, I do, then it takes me...
163 Views
0 replies
0 likes
Hi,I have been signed up with Premium for a while now but all of a sudden it's undownloded all my music and saying I need to buy premium? I have tried logging out and back in and this hasn't solved the issue. Please can you help?Thanks
Hi, I have been signed up with Premium for a while now but all of a sudden it's undownloded all my music and saying I need to buy premium? I have tried logging out and back in and this hasn't solved...
Roadie
270 Views
1 replies
0 likes
