Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109701 Views
- 70 replies
- 9 likes
- 109701 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13412 Views
- 26 replies
- 2 likes
- 13412 Views
- 26 replies
- 2 likes
I CAN'T AVAIL THE 3 MONTHS SUBSCRIPTION FOR ONLY 129
Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what to do.
- Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Premium membership not showing
My premium payment has processed but my application is still showing free and playing advertisements
- My premium payment has processed but my application is still showing free and playing advertisements
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Desconto estudante
Meu documento da faculdade foi verificado com sucesso mas quando clico no link, pede novamente para enviar documentação.
- Meu documento da faculdade foi verificado com sucesso mas quando clico no link, pede novamente para enviar documentação.
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Promoção de 3 meses por R$1,99
Tenho Premium pagando 16.90. porém como tem essa promoção d 1.99 por 3 meses, como faço para aproveitar? Ou clientes nao tem nenhuma vantagem para continuar? Senão vou cancelar a conta e fazer d novo
- Tenho Premium pagando 16.90. porém como tem essa promoção d 1.99 por 3 meses, como faço para aproveitar? Ou clientes nao tem nenhuma vantagem para continuar? Senão vou cancelar a conta e fazer d novo
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- Spotify Star
- 932 Views
- 1 replies
- 0 likes
- 932 Views
- 1 replies
- 0 likes
Premium membership confirmation
I havent entered a postcode when i became a premium member, but now it is asking my familu to confirm with a postal code. What do i do?
- I havent entered a postcode when i became a premium member, but now it is asking my familu to confirm with a postal code. What do i do?
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- 148 Views
- 0 replies
- 0 likes
- 148 Views
- 0 replies
- 0 likes
How do I change my a account to UK?
Hi I would like to upgrade my account, but it appears to be in another language? Posibly Turkish. Does anyone know how to change to UK Acc?
- Hi I would like to upgrade my account, but it appears to be in another language? Posibly Turkish. Does anyone know how to change to UK Acc?
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Me cobran y ya no soy premium
Desde hace 4 meses la aplicación ya no me deja ser premium le meto mi usuario y no me deja ser premium pero más sin embargo me están cobrando cada mes 99 pesos puntuales y yo no eh ocupado el servicio desde hace 4 meses! Y ya eh buscado dar de baja p...
- Desde hace 4 meses la aplicación ya no me deja ser premium le meto mi usuario y no me deja ser premium pero más sin embargo me están cobrando cada mes 99 pesos puntuales y yo no eh ocupado el servici...
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- Newbie
- 436 Views
- 3 replies
- 0 likes
- 436 Views
- 3 replies
- 0 likes
Was charged twice for 2 differnt subscriptions
I have been a spotify premium user for a long time. Recently I was not using it very often so I let the subscription laps. I recently started premium back up but when I processed the charge I must have selected the student version. When I realized th...
- I have been a spotify premium user for a long time. Recently I was not using it very often so I let the subscription laps. I recently started premium back up but when I processed the charge I must ha...
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- Composer
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
COMPRÉ EL PLAN PREMIUM PERSONAL PERO QUERÍA EL FAMILIAR
Hace unos minutos compré el plan premium personal por error cuando quería el familiar, decidí cancelarlo pero me han hecho el cobro de todas maneras. Como recupero mi dinero lo más rápido posible para comprar el plan familiar?
- Hace unos minutos compré el plan premium personal por error cuando quería el familiar, decidí cancelarlo pero me han hecho el cobro de todas maneras. Como recupero mi dinero lo más rápido posible par...
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- 500 Views
- 0 replies
- 0 likes
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FamiliarPagopersonalPremiumreembolso
- 500 Views
- 0 replies
- 0 likes
Familiar plan
Hello, my dad has a family plan account, I was in that account but suddenly I canceled the subscription, now I try to register again but says that they can not verify that I live in the same direction as him, what is done in that case?We've tried eve...
- Hello, my dad has a family plan account, I was in that account but suddenly I canceled the subscription, now I try to register again but says that they can not verify that I live in the same directio...
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- Newbie
- 359 Views
- 4 replies
- 0 likes
- 359 Views
- 4 replies
- 0 likes
Cuenta premium
He borrado los datos del teléfono para liberar espacio y he perdido la cuenta premium. ¿Debo registrar la cuenta premium de nuevo? ¿No tendre dos cuentas? Actualmente estaba pagando los 10 euros mensuales...
- He borrado los datos del teléfono para liberar espacio y he perdido la cuenta premium. ¿Debo registrar la cuenta premium de nuevo? ¿No tendre dos cuentas? Actualmente estaba pagando los 10 euros mens...
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- 204 Views
- 0 replies
- 0 likes
- 204 Views
- 0 replies
- 0 likes
I paid but it doesn't work
hello , I'm beril from Turkey . I want to get a premium account. So I paid, but it doesn't work. I wrote all of my informations about my credit card. 1-2 minutes later a message came from my credit card. There is a code to access. I wrote the code bu...
- hello , I'm beril from Turkey . I want to get a premium account. So I paid, but it doesn't work. I wrote all of my informations about my credit card. 1-2 minutes later a message came from my credit c...
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- 280 Views
- 0 replies
- 0 likes
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HelpPremiumPremium 3 Month Trial
- 280 Views
- 0 replies
- 0 likes
Paid twice but no Premium
I saw the students discount that was provided. However, I had to do the verification through school website and the whole thing froze. When I checked my bank account 4.99 of fee charged twice but I still can't get access to premium
- I saw the students discount that was provided. However, I had to do the verification through school website and the whole thing froze. When I checked my bank account 4.99 of fee charged twice but I s...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
No acepta el pagó!
Hola!Tengo una inquietud... quiero obtener el plan familiar pero cuando voy apagar con mi tarjeta no me la acepta, pensé que era mi tarjeta así que hice otras compras para verificar y todo salió bien volví a la página a ver si ya podía adquirirlo per...
- Hola! Tengo una inquietud... quiero obtener el plan familiar pero cuando voy apagar con mi tarjeta no me la acepta, pensé que era mi tarjeta así que hice otras compras para verificar y todo salió bi...
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- Newbie
- 207 Views
- 2 replies
- 0 likes
- 207 Views
- 2 replies
- 0 likes
Re: Contact Spotify
Money keeps getting taken out of my account for service i dont even get! I want this cancelled immediatley. How do I stop this?
- Money keeps getting taken out of my account for service i dont even get! I want this cancelled immediatley. How do I stop this?
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- Newbie
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution Downloading
I've downloaded a bunch of songs and want to listen offline. After about 15 minutes, nothing is available to play and says I need to go online and download the songs.This is reaccuring daily... help please
- I've downloaded a bunch of songs and want to listen offline. After about 15 minutes, nothing is available to play and says I need to go online and download the songs. This is reaccuring daily... h...
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
using my data
i have spotify premium but it's still using my data!! i can't use all my data for music so i got premium, but it's still using my data?!? it says it's not supposed to but it still is.
- i have spotify premium but it's still using my data!! i can't use all my data for music so i got premium, but it's still using my data?!? it says it's not supposed to but it still is.
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- Casual Listener
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Why the ads! I'm still premium!.. but subscription showing free!
I have recently upgraded my phone. I had Spotify premium on my previous contract and since upgrading, the app has now changed to free rather than premium however Spotify is part of my new contract also for 24 months also.. please can someone help! Th...
- I have recently upgraded my phone. I had Spotify premium on my previous contract and since upgrading, the app has now changed to free rather than premium however Spotify is part of my new contract al...
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Superuser Contribution Premium payment made still not working
I payed for premium and worked for a while (around 10 days), it's gone now and hasn't been a month yet, and I had my card registered anyway. I have my receipt and it says I payed on June 2nd... I already tried logging in and out and that is also not ...
- I payed for premium and worked for a while (around 10 days), it's gone now and hasn't been a month yet, and I had my card registered anyway. I have my receipt and it says I payed on June 2nd... I alr...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution Updated student plan but got charged full amount
A while ago I was asked to confirm that I was still a student, I did that, but now I got charged the full amount that I didn't sign up for. How do I get refunded and verify that I have the student discount?
- A while ago I was asked to confirm that I was still a student, I did that, but now I got charged the full amount that I didn't sign up for. How do I get refunded and verify that I have the student di...
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- Roadie
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes