Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40896 Views
- 20 replies
- 1 likes
- 40896 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5200 Views
- 23 replies
- 2 likes
- 5200 Views
- 23 replies
- 2 likes
Premium to family premium
I was just wandering I pay monthly for the 9.99 premium but am looking to update to the family option for 14.99 a month. My payment goes out on the 12th every month if I update to the family will my payment stay same date or will it move to the date ...
- I was just wandering I pay monthly for the 9.99 premium but am looking to update to the family option for 14.99 a month. My payment goes out on the 12th every month if I update to the family will my ...
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- Spotify Star
- 177 Views
- 3 replies
- 0 likes
- 177 Views
- 3 replies
- 0 likes
I have premium, but Spotify doesn't honor my playlist and plays other music
I have premium, and I've always been able to create my playlists and listen to the songs I select on shuffle. For some reason In the last few months, Spotify has been disregarding my playlist selections and playing music 'based on' my curated playlis...
- I have premium, and I've always been able to create my playlists and listen to the songs I select on shuffle. For some reason In the last few months, Spotify has been disregarding my playlist selecti...
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- 75 Views
- 0 replies
- 0 likes
- 75 Views
- 0 replies
- 0 likes
Can't get 7 day trial
I recently made a new email and new account and tried to get 7 day premium trial but all I am getting 30 day trial anyone know how to help?
- I recently made a new email and new account and tried to get 7 day premium trial but all I am getting 30 day trial anyone know how to help?
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- Spotify Star
- 156 Views
- 3 replies
- 0 likes
- 156 Views
- 3 replies
- 0 likes
Student Discount
I am trying to switch my premium account to the student discounted account but it isn't allowing me to. Please help!
- I am trying to switch my premium account to the student discounted account but it isn't allowing me to. Please help!
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- 70 Views
- 0 replies
- 0 likes
- 70 Views
- 0 replies
- 0 likes
I CANT CANCELL SUBSCRIPTION
Im texting "stop" but the message is not sending and i cant cancel the subscription
- Im texting "stop" but the message is not sending and i cant cancel the subscription
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- 71 Views
- 0 replies
- 0 likes
- 71 Views
- 0 replies
- 0 likes
got prepaid premium
but got only one week i hope someone could help me with this
- but got only one week i hope someone could help me with this
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- 82 Views
- 0 replies
- 0 likes
- 82 Views
- 0 replies
- 0 likes
Double Prélèvement dès l'inscription spotify etudiant
Bonjour,Je viens de souscrire à spotify etudiant. Je viens de voir qu'ils m'ont prélevé deux fois 4,99€. Comment contacter spotify pour être remboursée ?Merci pour vos réponses.MIGUEL
- Bonjour, Je viens de souscrire à spotify etudiant. Je viens de voir qu'ils m'ont prélevé deux fois 4,99€. Comment contacter spotify pour être remboursée ? Merci pour vos réponses. MIGUEL
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- 167 Views
- 0 replies
- 0 likes
- 167 Views
- 0 replies
- 0 likes
Student account switch?
I currently have the regular spotify account but I want to switch to the student account. Can I do this??
- I currently have the regular spotify account but I want to switch to the student account. Can I do this??
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- Spotify Star
- 102 Views
- 1 replies
- 0 likes
- 102 Views
- 1 replies
- 0 likes
Solved!! Tried Student discount but didn't verify school. They charged me and gave me nothing.
I put my card information in for the student dicount and then moved on to the next step. I canceled after that but they still charged me. I do not have any premium features and have not been refunded. They also never notified me that they charged my ...
- I put my card information in for the student dicount and then moved on to the next step. I canceled after that but they still charged me. I do not have any premium features and have not been refunded...
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- Spotify Star
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Tried to activate student premium but failed
Hi. This morning I tried to activate premium for students. But the request failed cause bad internet connection and so the payment went anyway and I didn't recive anything. I also sent a mail to Spotify but I had no help otherwise here, what should I...
- Hi. This morning I tried to activate premium for students. But the request failed cause bad internet connection and so the payment went anyway and I didn't recive anything. I also sent a mail to Spot...
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- Casual Listener
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
10 R$ sulla carta di credito
Mi sono trasferito in Brasile. Ho cancellato preminum perché pago 9 euro mentre in Brasile il família costa 26,90. Approfitto per cambiare il tutto... inizia il casino e mi scontano 10 reais dalla carta di credito e il famíly non funziona, che sarà ?
- Mi sono trasferito in Brasile. Ho cancellato preminum perché pago 9 euro mentre in Brasile il família costa 26,90. Approfitto per cambiare il tutto... inizia il casino e mi scontano 10 reais dalla ca...
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- Spotify Star
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Error al pagar gift card con tarjeta de crédito
Hola! El 2 de mayo logré comprar una gift card de 3 meses para Spotify Premium en Argentina. Lo hice con una tarjeta de crédito Visa. Desde entonces quise comprar algunas más y siempre me aparece este mensaje cuando pongo los datos de la tarjeta: Ups...
- Hola! El 2 de mayo logré comprar una gift card de 3 meses para Spotify Premium en Argentina. Lo hice con una tarjeta de crédito Visa. Desde entonces quise comprar algunas más y siempre me ap...
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- Roadie
- 424 Views
- 3 replies
- 0 likes
- 424 Views
- 3 replies
- 0 likes
Premium: ₱129 per month after trial
What currency is the payment in? Philippine Peso? How much will it be in euros?
- What currency is the payment in? Philippine Peso? How much will it be in euros?
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- 568 Views
- 0 replies
- 0 likes
- 568 Views
- 0 replies
- 0 likes
4 pending payments
I try to go premium but I can't upload a pic of my student ID so I retry 4 times more jic my phone is the one in problem without knowing I've been charged 5 times already. But the payment is still pending though. Will I get my money back?
- I try to go premium but I can't upload a pic of my student ID so I retry 4 times more jic my phone is the one in problem without knowing I've been charged 5 times already. But the payment is still pe...
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- Community Legend
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
My app wont recognize my premium account like it did before
I recently deleted the spotify app on my phone to make room for another app I really needed at the moment. Now I downloaded it back but it wont have all my saved music and my premium family account. Any advice on what to do?
- I recently deleted the spotify app on my phone to make room for another app I really needed at the moment. Now I downloaded it back but it wont have all my saved music and my premium family account. ...
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- Regular
- 307 Views
- 6 replies
- 0 likes
- 307 Views
- 6 replies
- 0 likes
Re: Multiple deductions from my bank account
Hi you've deducted the amount of $11.99 which fair enough my boyfriend had signed me up for the premium offer, however since cancelling there is a pending amount again for $11.99To continue on with the offer had been stopped way before the next month...
- Hi you've deducted the amount of $11.99 which fair enough my boyfriend had signed me up for the premium offer, however since cancelling there is a pending amount again for $11.99 To continue on wi...
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- Community Legend
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Payment problems. Problema con el pago.
Hey! I suscribed to the universitary payment option, and spotify billed me twice (first on Saturday, and then on Sunday). I checked my Spotify premium expirement date and it says that it will expire next week.What can i do?I had already checked my ba...
- Hey! I suscribed to the universitary payment option, and spotify billed me twice (first on Saturday, and then on Sunday). I checked my Spotify premium expirement date and it says that it will expire ...
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- Community Legend
- 292 Views
- 3 replies
- 0 likes
- 292 Views
- 3 replies
- 0 likes
Superuser Contribution Re: Spotify System.
Alguien me puede ayudar me suscribi a spofity premium, me aplicaron el cobro a mi tarjeta pero no cuebti con el premium q puedo hacer o como reclamo mi dinero...
- Alguien me puede ayudar me suscribi a spofity premium, me aplicaron el cobro a mi tarjeta pero no cuebti con el premium q puedo hacer o como reclamo mi dinero...
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- Casual Listener
- 162 Views
- 2 replies
- 0 likes
- 162 Views
- 2 replies
- 0 likes
Switchedto family plan
I was recently added to a family pla, do I have to call to cancel my existing individual account? What do i do?
- I was recently added to a family pla, do I have to call to cancel my existing individual account? What do i do?
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Solved!! I want to know which of my paypal accounts are charging
As I said in the title, I want to know to which account paypal do the charge and why I do not receive receipts, I need them
- As I said in the title, I want to know to which account paypal do the charge and why I do not receive receipts, I need them
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- Music Fan
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes