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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
About a year ago I deleted a spotify premiuim account that I shared with my friend. Now for the past 4 months I've been getting charged for two premium accounts and there aren't any other attached to my emails. Could you help me get rid of this extra...
I tried to get premium for students but it wasn't working so I stopped trying but I was still charged and had no upgrade on my account
Hi! /Hola My name is Ixchel, im from Mexico City, and y want terminating an account. Quiero cancelar mi cuenta, por que me siguen apareciendo cobros por 99 pesos al mes. Cuando ya no ocupo la cuenta. Pero en el menu no me aparece la opción. Me podría...
I just signed up to Spotify and haven't used any premium trials yet. My friend showed me I can get a free 30 day premium trial and I tried to do it but right after I put in my credit card information, it says I already used a trial which I have not!
Quanto tempo pra liberar o Premium após pagamento?
Me estan haciendo un pago mensual de 199 pesos y no tengo subscripcion activa de ningun tipo, quien me puede ayudar a saber la cuenta asociada a este cargo. Alguna idea?
Hi guys! I've got a question and I'm pretty sure that you've got the answer I wanna buy premium subscription. I live in Netherlands but from time to time I also go home to Poland and I wanna listen to music there too! My question is, if I buy premium...
HI, I am a current Premium Spotify user and want to switch to a free account. 1. how do i do that? and 2. will all the songs ive downloaded still work offline?
Quando vou colocar meus dados para resgatar meu Premium familiar não consigo por que volta ao início onde poe o código e diz que eu não moro no mesmo endereço que meu pai, só que eu moro, me ajudem já faz dias que tá assim e não consigo baixar minhas...
No entiendo porque me hacen pagar 9,99€ si la oferta es gratis...quiero que se me devuelva mi dinero
Don't tell me to call the partner hotline. I shouldn't have to do that to cancel my premium. It should never have been added to the wrong account in the first place. I was logged into my account, and the premium was added to a completely different ac...
Buenas noches, mi pareja agrego el plan familiar premoum....me agrego como invitada y siendo que vivimos en el mismo domicilio me aparece que no pueden verificar la misma direccion. Algun consejo?
My premium account deactivated and I'm not sure why. The charges are paid through my Sprint account because they ran some promo a few years ago and I just looked at my bank account and Spotify has been deducting $9.99 also. Payments have been taken o...
Will I lose my playlist followers if my subscription lapses? Sorry if this isn't the correct forum for this question. Thanks
In my subscription details it says I have premium for students since I'm a college student. But I got charged 10 dollars instead of the 5 that it should be. How to I get my money back/zoo around fixing this issue?
Hi, I had been using the Spotify Premium Trial for three months. To do this I had to provide my credit card details. I was given a prepaid gift voucher for six months that I was told should be used when my trial period expired. I started getting mess...
I was on a 30 Day Premium trial, everything was running smoothly untill today my account has no saved or downloaded music, doesn't seem to recall that I was already on a trial and I have no playlists anymore. I have logged in several times even tryin...
Buenos días. He cometido un error en la oferta a la que quería unirme y me han cargado por error la suscripción de un año y yo la quería de solo 1 mes. ¿Es posible cambiar la oferta y que me devuelvan el dinero?. Gracias de antemano.
Hi,I recently changed countries and moved (for three months) from my home country to Japan.It was funny enough to discover suddenly that here I couldn't use my free account (even though this is a temporary situation), but it seems that I can't even p...
Hola. He renovado mi suscripción premium a través de mi cuenta de iTunes, ya que hace unos meses la había cancelado a través de ahí. Ahora me sigue apareciendo en Spotify que la cuenta es free. ¿Por qué?