Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40890 Views
- 20 replies
- 1 likes
- 40890 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5200 Views
- 23 replies
- 2 likes
- 5200 Views
- 23 replies
- 2 likes
Superuser Contribution Spotify Premium (TRIAL) Charged me but my trial is not finished
My Spotify Premium trial was supposed to end on May 12 2017. And today is May 11 2017. So why was I charged?!
- My Spotify Premium trial was supposed to end on May 12 2017. And today is May 11 2017. So why was I charged?!
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Superuser Contribution premium
i cant go premium using my prepaid simcard. i have enough balance help pls
- i cant go premium using my prepaid simcard. i have enough balance help pls
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Superuser Contribution Paquete Premium Familiar
Hola, ¿saben que cantidad de cuentas mínimo hay que tener para pedir una cuenta familiar, y cuánto cuesta en Colombia?Hablando de ser la primera vez que utilizamos el servicio, ¿existe alguna promoción o descuento?Gracias.
- Hola, ¿saben que cantidad de cuentas mínimo hay que tener para pedir una cuenta familiar, y cuánto cuesta en Colombia? Hablando de ser la primera vez que utilizamos el servicio, ¿existe alguna promo...
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- Roadie
- 377 Views
- 1 replies
- 0 likes
- 377 Views
- 1 replies
- 0 likes
Using itunes to pay for premium
Is there anyway i can use my itunes credit to get premium?
- Is there anyway i can use my itunes credit to get premium?
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Problem with my family account
Since today my Spotify family account is not working, Spotify offers me to buy the premium version again. I'm the principal tenant of our family account. The payment for May is debited and the other members of our family account don't have problems. ...
- Since today my Spotify family account is not working, Spotify offers me to buy the premium version again. I'm the principal tenant of our family account. The payment for May is debited and the other ...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Error at subscrition payment
All of The sudden my subscrition got suspended and as I try to get it back, at Spotify website, I put my credit card info and after confirming, the website shows a loading circle but The page refresh, and The spaces with my info go empty again. Befor...
- All of The sudden my subscrition got suspended and as I try to get it back, at Spotify website, I put my credit card info and after confirming, the website shows a loading circle but The page refresh...
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- Casual Listener
- 215 Views
- 2 replies
- 0 likes
- 215 Views
- 2 replies
- 0 likes
3 free spotify accounts - 1 not working
I have received 3 premium spotify accounts with my cell phone provider Rogers. I am currently using 2 of the premium accounts with me and my fiancé. Now I just purchased a tablet through Rogers under my account and I registered my mother for the acco...
- I have received 3 premium spotify accounts with my cell phone provider Rogers. I am currently using 2 of the premium accounts with me and my fiancé. Now I just purchased a tablet through Rogers under...
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- Spotify Star
- 287 Views
- 3 replies
- 0 likes
- 287 Views
- 3 replies
- 0 likes
New 6 month subscription not working
I have just changed my fido plan and previously had 2 years free subscription wich I loved. I decided to change my plan last Sunday and was assured I would receive another 6 months free. (Main reason I went with fido again)Unfortunately this is not w...
- I have just changed my fido plan and previously had 2 years free subscription wich I loved. I decided to change my plan last Sunday and was assured I would receive another 6 months free. (Main reason...
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Foi debitado 2 vezes no meu cartão
Boa tarde!No dia 24/04/2017, obtive o conhecimento da opção de utilizar a conta universitária, então entrei na minha conta e selecionei a opção. Encaminhei o documento comprobatório, conforme solicitado e no mesmo dia foi realizado o débito da conta ...
- Boa tarde! No dia 24/04/2017, obtive o conhecimento da opção de utilizar a conta universitária, então entrei na minha conta e selecionei a opção. Encaminhei o documento comprobatório, conforme solic...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Subscription paused
My subscription was paused as my card details changed. When I enter my new card details there's an error saying there is a problem with the card even though I have been using it online and in stores with no issues.
- My subscription was paused as my card details changed. When I enter my new card details there's an error saying there is a problem with the card even though I have been using it online and in stores ...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Payment update issues
Spotify Premium account user here receiving notifications that my credit card information needs to be updated (makes sense, as my zip code has changed). I've been online to update, and all over my account it acknowledges that I'm a Premium user. Howe...
- Spotify Premium account user here receiving notifications that my credit card information needs to be updated (makes sense, as my zip code has changed). I've been online to update, and all over my ac...
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Can't activate my spotify premium P129
I input my 11digit number but there is no verification code that sends in to me. I cant use my subscription, what is the problem? I entered my right number and yet no codes was given or sent into me. I cant use my premium. I used my wifi and even my ...
- I input my 11digit number but there is no verification code that sends in to me. I cant use my subscription, what is the problem? I entered my right number and yet no codes was given or sent into me....
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Superuser Contribution Spotify Premium for non-students, non-family
I am no longer a student, so i've been paying $9.99 a month since November. I got a new credit card so I had to update my payment info. It kept asking for my school...I am no longer a student so it won't let me continue. Is there no longer a premium ...
- I am no longer a student, so i've been paying $9.99 a month since November. I got a new credit card so I had to update my payment info. It kept asking for my school...I am no longer a student so it w...
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- Roadie
- 432 Views
- 1 replies
- 1 likes
- 432 Views
- 1 replies
- 1 likes
Superuser Contribution Billed but no premium
I have been charged for a month but neither my new spotify account or my old one are premium. Both still free accounts. I have uninstalled and reinstalled. I've tried with email address and facebook amd nothing.Can anyone helpta Jess
- I have been charged for a month but neither my new spotify account or my old one are premium. Both still free accounts. I have uninstalled and reinstalled. I've tried with email address and facebook ...
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- Roadie
- 191 Views
- 3 replies
- 0 likes
- 191 Views
- 3 replies
- 0 likes
Superuser Contribution From ordinary premium to student subscription
Hey, I am a student who would like to change my subscription from ordinary premium to a student premium, because of the lower fee. I can't seem to find a way to do this. In advance, thanks.Tor
- Hey, I am a student who would like to change my subscription from ordinary premium to a student premium, because of the lower fee. I can't seem to find a way to do this. In advance, thanks. ...
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- Roadie
- 105 Views
- 1 replies
- 0 likes
- 105 Views
- 1 replies
- 0 likes
Pagamento
Mi avete addebitato due volte la cifra di 4.99€ senza avermi dato la versione premium. Chiedo la restituzione dei due mimporti di 4.99€ non ho nessun account premium.
- Mi avete addebitato due volte la cifra di 4.99€ senza avermi dato la versione premium. Chiedo la restituzione dei due mimporti di 4.99€ non ho nessun account premium.
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- Community Legend
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Cobrado duas vezes
Spotify, quando fui fazer a conta premium não consegui fazer o download do arquivo da minha declaração de universitário e com isso não concluiu, entretanto, ja veio cobrando no meu cartão de crédito! Sendo que a página fechou e eu abri outra e acabei...
- Spotify, quando fui fazer a conta premium não consegui fazer o download do arquivo da minha declaração de universitário e com isso não concluiu, entretanto, ja veio cobrando no meu cartão de crédito!...
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- Community Legend
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Solved!! Help Please!!
i cant remember the email of the account im being charged for can some please help me figure out how to recover a email for a spotify account all i have to go by is the receipt on my credit card
- i cant remember the email of the account im being charged for can some please help me figure out how to recover a email for a spotify account all i have to go by is the receipt on my credit card
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- Casual Listener
- 264 Views
- 2 replies
- 0 likes
- 264 Views
- 2 replies
- 0 likes
Subscribed as Student to Wrong Account!
Hello I quickly asssociated my college and information to the wrong account and when I closed the subscription and tried to set it up on the correct account it wouldn't allow it saying it was connected to another account. What do I do?
- Hello I quickly asssociated my college and information to the wrong account and when I closed the subscription and tried to set it up on the correct account it wouldn't allow it saying it was connect...
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- Community Legend
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Solved!! I am being billed $9.99 a month but can't find my Spotify account. Need help!!!
I have a Spotify account out there and I am guessing it is a Premium account. I have no idea what email address it's under or what the username is. I want to cancel it but I can't find it. Can someone please help me. I don't want to be billed anymore...
- I have a Spotify account out there and I am guessing it is a Premium account. I have no idea what email address it's under or what the username is. I want to cancel it but I can't find it...
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- Community Legend
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes