Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 84082 Views
- 50 replies
- 4 likes
- 84082 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 10393 Views
- 24 replies
- 2 likes
- 10393 Views
- 24 replies
- 2 likes
Débité à 9.99€ et 14.99€
Bonjour, j'ai actuellement été débité le 9 de ce mois à 9.99€ et ensuite le 29 du meme mois j'ai été débité de 14.99€ sans avoir changé mon abonnement family.J'aimerais en connaitre la raison et comment réctifier se doublon inutile.Merci
- Bonjour, j'ai actuellement été débité le 9 de ce mois à 9.99€ et ensuite le 29 du meme mois j'ai été débité de 14.99€ sans avoir changé mon abonnement family. J'aimerais en connaitre la raison et co...
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- 201 Views
- 0 replies
- 0 likes
- 201 Views
- 0 replies
- 0 likes
Premium promotion vs Student account
Hi everyone, If I subscribe for a premium account with the promotion : 0.99€ by month during three months then 9.99€ by month, can I switch to the student offer (4.99€ by month) after the three first months ? I'v got another question : If I subscribe...
- Hi everyone, If I subscribe for a premium account with the promotion : 0.99€ by month during three months then 9.99€ by month, can I switch to the student offer (4.99€ by month) after the th...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Assinatura
Bom dia!Fiz a assinatura do plano premium po 1,99 ao mês, porém meu app não está funcionando off line pois lá diz que meu teste grátis de três dos terminou e solicita que eu Assine o premium, porém já fiz a assinatura.ObrigadaEnviado do meu iPhone
- Bom dia! Fiz a assinatura do plano premium po 1,99 ao mês, porém meu app não está funcionando off line pois lá diz que meu teste grátis de três dos terminou e solicita que eu Assine o premium, porém...
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- 87 Views
- 0 replies
- 0 likes
- 87 Views
- 0 replies
- 0 likes
Fail to make payment
I entered a 11 digit phone number but it pops up as the photo shown below.... Im using digi telecommunications...
- I entered a 11 digit phone number but it pops up as the photo shown below.... Im using digi telecommunications...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
premium
Premium almak istiyorum kart bilgilerimi giriyorum kartınız kötü bir gün geçiriyor falan diyor kartımda 98 tl bakiye var neden böyle oluyor?
- Premium almak istiyorum kart bilgilerimi giriyorum kartınız kötü bir gün geçiriyor falan diyor kartımda 98 tl bakiye var neden böyle oluyor?
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Spotify special offer
I followed a link offering Spotify premium for £ 0.99 for three months but was charged £ 9,99 instead?!?!
- I followed a link offering Spotify premium for £ 0.99 for three months but was charged £ 9,99 instead?!?!
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- Spotify Star
- 343 Views
- 7 replies
- 0 likes
- 343 Views
- 7 replies
- 0 likes
Spotify Premium Continuously being hacked - will cancel
My Spotify Premium account is continuously being hacked. I login through Facebook, I have changed my password to Facebook multiple times and signed out of devices everywhere multiple times.They do not appear to have access to my Facebook or other acx...
- My Spotify Premium account is continuously being hacked. I login through Facebook, I have changed my password to Facebook multiple times and signed out of devices everywhere multiple times. They d...
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- Community Legend
- 469 Views
- 4 replies
- 0 likes
- 469 Views
- 4 replies
- 0 likes
Upgraded to family- how do they get logged in?
I've upgraded to family and emailed all of them -when they follow the link, they are asked to log in, who do they log in as? If they try to log in as themselves, it says no account, if they log in under my account, then it's not them. Going round in ...
- I've upgraded to family and emailed all of them -when they follow the link, they are asked to log in, who do they log in as? If they try to log in as themselves, it says no account, if they log in un...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
I boguht premium without getting premium
Can someone help please... I bought this premium on spotify yesterday and i still havent got anything, ive got a receipt but no premium XD..
- Can someone help please... I bought this premium on spotify yesterday and i still havent got anything, ive got a receipt but no premium XD..
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Can a premium subscription expire?
Suddenly my Premium subscription turned out to be "Free subscription" without access to download my playlists to play offline. Now it says I need to start to subscribe on Premium (again?!). Has it happened to anyone? I have not canceled my Premium su...
- Suddenly my Premium subscription turned out to be "Free subscription" without access to download my playlists to play offline. Now it says I need to start to subscribe on Premium (again?!). Has it ha...
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes
change to the monthy payment for my Spotify premium
Hi there,I've just noticed a debit of 14,99 EUR for my spotify premium subscription for the month of june vs. usual 9,99 EUR.I've checked on line and it looks like I'm paying for a family subscription. I don't want one, so i just want to get back to ...
- Hi there, I've just noticed a debit of 14,99 EUR for my spotify premium subscription for the month of june vs. usual 9,99 EUR. I've checked on line and it looks like I'm paying for a family subscri...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Subscription using Paypal issues
PayPal is the only payment mode I can do to get Spotify premium. But every time I load the Spotify get premium page it shows *Form expired, please try again."I've used different browser and tried on my form but always shows that error.
- PayPal is the only payment mode I can do to get Spotify premium. But every time I load the Spotify get premium page it shows *Form expired, please try again." I've used different browser and tried o...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
I cant have premium on my prepaid mobile
Why cant i have premium on my prepaid mobile even i have still enough balance on it?
- Why cant i have premium on my prepaid mobile even i have still enough balance on it?
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Solved!! Opting out of Premium Family
I am part of Premium Family. Can I opt out or cancel my subscription without referring it to the owner? If yes, will the owner be notified of my opting out?
- I am part of Premium Family. Can I opt out or cancel my subscription without referring it to the owner? If yes, will the owner be notified of my opting out?
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- Casual Listener
- 1018 Views
- 2 replies
- 0 likes
- 1018 Views
- 2 replies
- 0 likes
Charged twice per month
Hi Spotify team,I just recently checked my bank statement and saw that I was charged the family premium (17.99) which is fine but I was also charged again a few days later for standard premium (11.99). I've checked my account receipts and it only sta...
- Hi Spotify team, I just recently checked my bank statement and saw that I was charged the family premium (17.99) which is fine but I was also charged again a few days later for standard premium (11....
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Can't log in Spotify Premium
I suddenly can't log in at my Spotify premium. It acts as if I'm in a foreign country. While I'm just in Italy where I live.
- I suddenly can't log in at my Spotify premium. It acts as if I'm in a foreign country. While I'm just in Italy where I live.
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- Regular
- 424 Views
- 6 replies
- 0 likes
- 424 Views
- 6 replies
- 0 likes
My premium has changed to free!!
I can't change my account back to premium? I pay £12.99 every month I can't even use my speaker
- I can't change my account back to premium? I pay £12.99 every month I can't even use my speaker
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- 89 Views
- 0 replies
- 0 likes
- 89 Views
- 0 replies
- 0 likes
Cuenta Premium
Mi cuenta es premium pero al iniciar sesion en facebook, no me aparece Premium, que puedo hacer?
- Mi cuenta es premium pero al iniciar sesion en facebook, no me aparece Premium, que puedo hacer?
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Ya cancele mi cuenta premium y me cobraron
Adquirí el programa de 30 días gratis de spotify premium, lo cancelé a los 20 días (es decir antes de que cumpliera los 30 días). Me mandaron un correo diciendo que mi cuenta premium estaba cancelada y ya revisé varias veces y ya tengo el spotify en ...
- Adquirí el programa de 30 días gratis de spotify premium, lo cancelé a los 20 días (es decir antes de que cumpliera los 30 días). Me mandaron un correo diciendo que mi cuenta premium estaba cancelada...
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- 128 Views
- 0 replies
- 0 likes
- 128 Views
- 0 replies
- 0 likes
Suscripción Premium
Hace 4 días estoy intentando realizar al pago de la suscripción premium, ya que el mes pasado no pude realizarlo. Al intentar pagar con la tarjeta de credito me arroja el siguiente mensaje.Ups, parece que tu tarjeta o proveedor de pago están teniendo...
- Hace 4 días estoy intentando realizar al pago de la suscripción premium, ya que el mes pasado no pude realizarlo. Al intentar pagar con la tarjeta de credito me arroja el siguiente mensaje. Ups...
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- Newbie
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes