Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193755 Views
123 replies
12 likes
- 193755 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22056 Views
28 replies
4 likes
- 22056 Views
- 28 replies
- 4 likes
verzilveren giftcard/headspace
Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 14.99 euro/mnd....maar nu loopt mijn abonnement ineens maar...
Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 1...
196 Views
0 replies
0 likes
- 196 Views
- 0 replies
- 0 likes
Superuser Contribution Insufficient Fund on my Mobile Number
I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and with no issues, but as I register, they said my mobi...
I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and w...
Roadie
220 Views
1 replies
0 likes
- 220 Views
- 1 replies
- 0 likes
Superuser Contribution Can't listen
So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get to listen to music.
So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get t...
Roadie
196 Views
1 replies
0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Invalid pin
Hi. I tried to apply for 3months for 129pesos on spotify i put my number and they say that i should put the pin they will sent to me but its taking too long to receive so i refresh it came back to the number typing and when i tried again i received t...
Hi. I tried to apply for 3months for 129pesos on spotify i put my number and they say that i should put the pin they will sent to me but its taking too long to receive so i refresh it came back to th...
Roadie
434 Views
1 replies
0 likes
- 434 Views
- 1 replies
- 0 likes
Superuser Contribution I can't pay
Hi, im wondering if something is wrong with my account because i can't pay to get a premium subscription, i've already try several times to pay with my debit card and it's just refused.Can i get the currently promotion (3 months for 99.00 pesos ?
Hi, im wondering if something is wrong with my account because i can't pay to get a premium subscription, i've already try several times to pay with my debit card and it's just refused. Can i get ...
Roadie
251 Views
1 replies
0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription Ends Ahead of Expected Due
Hi, i am supposedly registered for 3 months availing the 129/3mos promo, but spotify notified me that I only have 7 days. Means my subscription effectivity is only 1month. Help please, thanks
Hi, i am supposedly registered for 3 months availing the 129/3mos promo, but spotify notified me that I only have 7 days. Means my subscription effectivity is only 1month. Help please, thanks
Roadie
225 Views
1 replies
0 likes
- 225 Views
- 1 replies
- 0 likes
Superuser Contribution UK zip code
I'm trying the buy the 0.99$ offer for premium, but when I'm going through with my payment it says I need to give a zip code and I live in the UK which means we dont have a ZIP code so my payment is not going through? Help please.
I'm trying the buy the 0.99$ offer for premium, but when I'm going through with my payment it says I need to give a zip code and I live in the UK which means we dont have a ZIP code so my payment is ...
Roadie
642 Views
1 replies
0 likes
- 642 Views
- 1 replies
- 0 likes
Superuser Contribution I changed my subscription from premium to family and they are charging me for both
I changed my subcription from premium to the family plan, nut they are charging me for both of them. I keep getting two charges in my credit card one for $5.99 for the premium subscription and one for $8.99 for the family plan, and this has been goin...
I changed my subcription from premium to the family plan, nut they are charging me for both of them. I keep getting two charges in my credit card one for $5.99 for the premium subscription and one fo...
Roadie
170 Views
1 replies
0 likes
- 170 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium
Salve,ieri ho proceduto al pagamento con PayPal per avere a 0,99 spotify, nonostante il sistema dicesse che c'è stato un problema con il pagamento, PayPal ha ricevuto la richiesta.Quanto devo aspettare ancora affinché il mio spotify passi da Free a p...
Salve, ieri ho proceduto al pagamento con PayPal per avere a 0,99 spotify, nonostante il sistema dicesse che c'è stato un problema con il pagamento, PayPal ha ricevuto la richiesta. Quanto devo asp...
Roadie
221 Views
1 replies
0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution What happen
Me and my boyfriend avail the 3months promo for 129 it was just last month and now we cannot use the premium anymore and it was just a month ago. What happen or what do qe need to do?
Me and my boyfriend avail the 3months promo for 129 it was just last month and now we cannot use the premium anymore and it was just a month ago. What happen or what do qe need to do?
Roadie
169 Views
1 replies
0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Subscribed, Premium not showing
So I've subscribed to Spotify a while now, subscription renews every 14th of the month. Six days ago, my smartphone app (on a Sony Xperia XZ) and my desktop app both show I have a free account. I've not changed any settings. I've signed out of everyw...
So I've subscribed to Spotify a while now, subscription renews every 14th of the month. Six days ago, my smartphone app (on a Sony Xperia XZ) and my desktop app both show I have a free accou...
Roadie
217 Views
1 replies
0 likes
- 217 Views
- 1 replies
- 0 likes
Superuser Contribution Being charged twice
I had an account I was paying 12.99 but my monthly payment did not go thru because my debit card changed, i was being charged from itunes. So i signed in to Spotify to get premium again, but this time they charged me 9.99$. So now i am being charged ...
I had an account I was paying 12.99 but my monthly payment did not go thru because my debit card changed, i was being charged from itunes. So i signed in to Spotify to get premium again, but this tim...
Roadie
227 Views
1 replies
0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Double charge
I am being charged for a familiar plan (150 MXN) which is the plan I use, and a regular premium plan (99MXN). I have noticed this now but there were many extra charges of 99MXN. I checked for another possible accounts as you explain here: https://sup...
I am being charged for a familiar plan (150 MXN) which is the plan I use, and a regular premium plan (99MXN). I have noticed this now but there were many extra charges of 99MXN. I checked for another...
Roadie
360 Views
1 replies
0 likes
Payments
- 360 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for Family
Hi, I have an account connected to my mothers Premium for family subscription and i've check that im an active user at her subscription and the bill last month is payed via telia.se. An according to the information in the "Account details" at spotify...
Hi, I have an account connected to my mothers Premium for family subscription and i've check that im an active user at her subscription and the bill last month is payed via telia.se. An acco...
Roadie
200 Views
1 replies
0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Cant use spotify premium on my samsung J7 Prime phone but web is working fine
Please help. I`ve been dealing with this for about a week now. I purchased premium and it worked on both devices (laptop and phone) on the first day. Come the 2nd day (until today), my phone is not on premium anymore but it is still showing that I am...
Please help. I`ve been dealing with this for about a week now. I purchased premium and it worked on both devices (laptop and phone) on the first day. Come the 2nd day (until today), my phone is not o...
Roadie
541 Views
1 replies
0 likes
- 541 Views
- 1 replies
- 0 likes
Superuser Contribution why does spotify charge me 9.99 euro every month and i cant even play music offline
why does spotify charge me 9.99 euro every month and i cant even play music offline
why does spotify charge me 9.99 euro every month and i cant even play music offline
Roadie
233 Views
1 replies
0 likes
- 233 Views
- 1 replies
- 0 likes
Superuser Contribution Loggin on as free user, but I have premium account
I cant log in my premium account on my iphone. It keeps logging me in as free user.No problems logging in on PC.I have reinstalled app, but dosnt help.
I cant log in my premium account on my iphone. It keeps logging me in as free user. No problems logging in on PC. I have reinstalled app, but dosnt help.
Roadie
182 Views
1 replies
1 likes
- 182 Views
- 1 replies
- 1 likes
Family premium
Hi there, I received the invitation code from my brother but when I install the app is still says Free and not Premium.
Hi there, I received the invitation code from my brother but when I install the app is still says Free and not Premium.
124 Views
0 replies
0 likes
- 124 Views
- 0 replies
- 0 likes
Superuser Contribution why is main subscripition on my app status free insted of premium
why is my account on app in subscription free and nor on premium . ??? unni borge hanssen....is it something wrong ?? I have telia abonnement
why is my account on app in subscription free and nor on premium . ??? unni borge hanssen....is it something wrong ?? I have telia abonnement
Roadie
170 Views
1 replies
0 likes
- 170 Views
- 1 replies
- 0 likes
Superuser Contribution When will Premium go to free
Hi guys,If I cancel my Premium (3 months for 0.99), when will it end. I payed for 3 months, so will I be able to complete these 3 months when I cancel right now?
Hi guys, If I cancel my Premium (3 months for 0.99), when will it end. I payed for 3 months, so will I be able to complete these 3 months when I cancel right now?
Roadie
152 Views
1 replies
0 likes
- 152 Views
- 1 replies
- 0 likes