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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
My payment method needs to be resubmitted. I used to be on a student account, so when I try to update my payment method, it defaults to that page, but I can't confirm because I'm not longer a student. Is there a way to retry on my old payment method ...
Hello there,I cancelled my spotify subscription two weeks ago on Sunday March 26th and I was still charged for this months subscription which begins on April 12th. I had went through the whole forum to cancel it by selecting my reason why and continu...
Hey community, Last month, Spotify charged on my account 9.99€ when I unsuscribed on February 5th, I received the unsubscription confirmation but apparently it automatically subscribed again on March 2nd. Is it any way to claim my money back? Since I...
Hello! I jut saw in my bank account that I was charged €9.99. Then I went to my account and I see no subscription. So I am wondering why do I pay if I don;t get the benefits of premium..
Hi I just moved to Singapore and I am going to live here for two years. I have Premium, but I can't change the country in my profile as I am still using my Danish credit card for the Premium payment. And as I can't change my country, I can't listen t...
Minha esposa cancelou a assinatura premium e recebeu um email de confirmacao do cancelamento em 2017-03-14, mas este mes veio novamente a cobranca na fatura do cartao de credito. Queremos pedir o reembolso do valor cobrado indevidamente. Grato, Danie...
I need the money and I did cancel this. I was still charged, will they refund me my money?
I would like to upgrade to premium but the buying process ends in a loop. after I confirmed the paypal paying I get back to spotify initial upgrade page. Tried it from android and also Windows PC.
Renove la membresia.Por ser confusa la red contrate membresia anual individual, cuando queria familiar.Como te pide los datos de la tarjeta antes genero el cargo automaticamente, despues tuve que contratar la membresia familiar.Ahora tengo activas la...
No pude realizar el pago pq me quedé sin saldo ahora si tengo y quiero hacerlo efectivo. En los pasos de actualizar datos de la tarjeta no me lo permite. Envié mail y tampoco obtengo respuesta. No quiero perder el servicio. Me ayudan
Sinceramente a Spotify tem um dos piores suportes dos quais já precisei de auxilio. É impossível cancelar a assinatura, não existe um botão CANCELAR ASSINATURA (vide imagem em anexo). Alguêm poderia me dar uma luz sobre o assunto?
Me han cobrado un mes cuando ya cancelé mi suscripción al paquete Premium
Me están cobrando cada 10 días la mensualidad. Quien me va a devolver mi dinero??? Ya cancele mi suscripción. Gracias por nada spotify
Spotify me obsequió dos meses de premium, y de un día para otro ya no funcionó:cerré sesión, actulicé, desinstalé ...todo y nada funciona.gracias .mi número de cliente es : 499216825618077
Mi Cuenta de spotify premium termino despues de la promocion de tres meses que pague los 9 pesos. despues compre una tarjeta de 1 Mes en Oxxo y lo active todo bien por tres dias y aparecio un mensaje . "Tu Ultimo pago no paso" ...Pero no seria justo ...
Cómo puedo contar directamente servicio al cliente. Mi plan se renovó el 6 de abril el 9 de abril hice upgrade a plan familiar, me cobró el personal y el familiar y además me acortó la fecha de renovación al 27 de abril. Necesitamos refund de los cob...
I am being charged monthly and never subscribed. I believe my son subscribed using my card ( without my permission). I want this cancelled immediately. Please contact me at: mco1231@aol.com Thank you
I've had this problem with spotify before. I tried to sign up for student premium, I guess my school isn't on the list idk, and it said there was an error processing. The receipts section of my spotify account shows no charges but sure enough there w...
Hi, I signed up for a premium Spotify account March 22nd. Separately I just changed my phone plan (with Fido in Canada) and it comes with a free Premium account for six months. When I tried to apply it, it wouldn't go through, presumably because my f...
I paid 2 days ago, and I don't have Spotify premium yet