Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183985 Views
- 116 replies
- 12 likes
- 183985 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20874 Views
- 28 replies
- 4 likes
- 20874 Views
- 28 replies
- 4 likes
Solved!! No premium status at the ios app
Hi, i have a problem with my spotify app.If i log in on the webbrowser i have a premium acc but not on my iphone app. It's the same acc on both which i checked a few times, payment is also okay.
- Hi, i have a problem with my spotify app. If i log in on the webbrowser i have a premium acc but not on my iphone app. It's the same acc on both which i checked a few times, payment is also okay.
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- Music Fan
- 277 Views
- 1 replies
- 1 likes
- 277 Views
- 1 replies
- 1 likes
Superuser Contribution Oops, something went wrong, please try again or please contact Spotify Support
Good Day Everybody.Spotify has given me notifications even inside the app itself that I can subscribe for thr 129 pesos for 3months promo. Then something popped up that I wasn't eligible for that promo but other options state that its also an option....
- Good Day Everybody. Spotify has given me notifications even inside the app itself that I can subscribe for thr 129 pesos for 3months promo. Then something popped up that I wasn't eligible for that...
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- Casual Listener
- 542 Views
- 3 replies
- 0 likes
- 542 Views
- 3 replies
- 0 likes
Solved!! Cancelled my premium 2 months ago
Hi!I cancelled my premium in April 2017 but spotify still charged me with £9.99 in May and June as well and the app says that I'm a free user.
- Hi! I cancelled my premium in April 2017 but spotify still charged me with £9.99 in May and June as well and the app says that I'm a free user.
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- Spotify Star
- 440 Views
- 3 replies
- 0 likes
- 440 Views
- 3 replies
- 0 likes
Solved!! Paypal payment: Beeing sent back to landing page
Hey, I tried to subscribe for the 3 monts 0,99 euro deal. When I want to pay with Paypal, I can proceed as usual, but after I click the pay-button I find myself on the landing page I started the transaction. No payment appears in my paypal account, a...
- Hey, I tried to subscribe for the 3 monts 0,99 euro deal. When I want to pay with Paypal, I can proceed as usual, but after I click the pay-button I find myself on the landing page I started...
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- Spotify Star
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Solved!! Cancellation and refund
I would like to request a refund. I cancelled my premium because of an accidentally putting my debit card in my account by my brother. It just happend today
- I would like to request a refund. I cancelled my premium because of an accidentally putting my debit card in my account by my brother. It just happend today
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- Spotify Star
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
Solved!! Re: I have purchased premium for 3 months, but have only got 1 month?
I've got the same problem. I bought it today and I can use it only 1 Month. I paid by Pay Safe Card.
- I've got the same problem. I bought it today and I can use it only 1 Month. I paid by Pay Safe Card.
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
I have purchased premium for 3 months, but have only got 1 month?
Hi spotify!For 1 month ago i bought spotify premium for 3 months. But now when i look at the date i can only hear for a month, and then i need to pay again? What's happend to my subscription?
- Hi spotify! For 1 month ago i bought spotify premium for 3 months. But now when i look at the date i can only hear for a month, and then i need to pay again? What's happend to my subscription? ...
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- Spotify Star
- 418 Views
- 3 replies
- 0 likes
- 418 Views
- 3 replies
- 0 likes
Superuser Contribution Playlists on Premium
Hey community, I have premium and I downloaded some playlists. This was a while ago and now my playlists don't show up as downloaded even though they are. Just wondering if anyone can help. Thanks, Ben
- Hey community, I have premium and I downloaded some playlists. This was a while ago and now my playlists don't show up as downloaded even though they are. ...
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- Gig Goer
- 305 Views
- 2 replies
- 0 likes
- 305 Views
- 2 replies
- 0 likes
koden har skadats jag kan int läsa den
kan nån hjälpa mej från spotify
- kan nån hjälpa mej från spotify
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- 142 Views
- 0 replies
- 0 likes
- 142 Views
- 0 replies
- 0 likes
Prepaid Globe insufficient balance
My premium expired so I have to update my account payment because automatic payment doesnt work on my experience so I updated it and as usual I registered for another month but it says that I don't have sufficient balance for premium but I have 141 P...
- My premium expired so I have to update my account payment because automatic payment doesnt work on my experience so I updated it and as usual I registered for another month but it says that I don't h...
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- Casual Listener
- 824 Views
- 2 replies
- 0 likes
- 824 Views
- 2 replies
- 0 likes
I paid and got nothing...
Hey everyone !Two hours ago I subscribed to spotify premium paying 0,99 cents for the three months. I paid via PayPal and got a confirmation that I paid.Still, I'm not officially subscribed to premium; is there delay et when paying via PayPal ?Thanks...
- Hey everyone ! Two hours ago I subscribed to spotify premium paying 0,99 cents for the three months. I paid via PayPal and got a confirmation that I paid. Still, I'm not officially subscribed to ...
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- Community Legend
- 776 Views
- 15 replies
- 0 likes
- 776 Views
- 15 replies
- 0 likes
Premium upgrade 3 months not 7 days
I've just joined Spotify and want obtain the 3 month premium for 99 cents however when I go to subscribe it only shows 7 days free.What do I do?
- I've just joined Spotify and want obtain the 3 month premium for 99 cents however when I go to subscribe it only shows 7 days free. What do I do?
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- 434 Views
- 0 replies
- 0 likes
- 434 Views
- 0 replies
- 0 likes
Doubts about the signature
Good evening, I have a family plan, and the deadline is every month at day 10th. I would like to know if I cancel the subscription now, I can still use it until the 10th, or it will be canceled at the time of the cancellation.Thank you.
- Good evening, I have a family plan, and the deadline is every month at day 10th. I would like to know if I cancel the subscription now, I can still use it until the 10th, or it will be can...
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- Spotify Star
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Solved!! Dúvida sobre assinatura
Boa noite, tenho assinatura do plano familia, e vence todo dia 10. Gostaria de saber se caso eu cancele agora a assinatura, ainda poderei usufruir até o dia 10 ou se será cancelado na hora que realizar o cancelamento.Obrigado.
- Boa noite, tenho assinatura do plano familia, e vence todo dia 10. Gostaria de saber se caso eu cancele agora a assinatura, ainda poderei usufruir até o dia 10 ou se será cancelado na hora que realiz...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Superuser Contribution Cambio a premium
Hola, el día de hoy realice mi pago a través de la aplicación, con la opción de banca en línea, el cargo fue realizado a mi cuenta pero mi estado no cambia a premium.
- Hola, el día de hoy realice mi pago a través de la aplicación, con la opción de banca en línea, el cargo fue realizado a mi cuenta pero mi estado no cambia a premium.
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- Casual Listener
- 271 Views
- 3 replies
- 0 likes
- 271 Views
- 3 replies
- 0 likes
Superuser Contribution I was sent wrong information
Got an email from Spotify saying I could only pay $.99 for three months of Spotify premium. I've done this before so when I press the link to get the 3 months of premium I didn't care to look at everything to everything twice because I read it the la...
- Got an email from Spotify saying I could only pay $.99 for three months of Spotify premium. I've done this before so when I press the link to get the 3 months of premium I didn't care to look at ever...
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- Roadie
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Premium cost inconsistency
Hello,I was trying to find a direct email but ended up here.Spotify advertises Premium for $9.99 while in logged into my account, but when I click subscribe it says the cost is $11.99...How do I get the advertised price?Thanks,Luci
- Hello, I was trying to find a direct email but ended up here. Spotify advertises Premium for $9.99 while in logged into my account, but when I click subscribe it says the cost is $11.99...How do I ...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Superuser Contribution Cant listen to songs offline
I bought premium months ago and it worked fine until today when i reinstalled spotify. I go in my songs and i click download obviously because they werent downloaded and that thing pop ups saying youve discovered spotify premium so i click ok and it ...
- I bought premium months ago and it worked fine until today when i reinstalled spotify. I go in my songs and i click download obviously because they werent downloaded and that thing pop ups saying you...
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- Roadie
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription Payment Failed
Hello,When I connected Spotify today, I saw a message telling me "Your subscription payment failed.You'll lose your subscription if we don't have a working payment method for your account, so please update your payment details."The thing is that when...
- Hello, When I connected Spotify today, I saw a message telling me "Your subscription payment failed.You'll lose your subscription if we don't have a working payment method for your account, so pleas...
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- Regular
- 328 Views
- 2 replies
- 0 likes
- 328 Views
- 2 replies
- 0 likes
Multiple devices, one account?
Looking to subscribe so me and my girlfriend can both use spoifty, how do I go about both of us getting it?
- Looking to subscribe so me and my girlfriend can both use spoifty, how do I go about both of us getting it?
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- Roadie
- 735 Views
- 1 replies
- 0 likes
- 735 Views
- 1 replies
- 0 likes