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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • AlejaR
  • Moderator
  • 13289 Views
  • 6 replies
  • 0 likes
  • 13289 Views
  • 6 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1333 Views
  • 19 replies
  • 1 likes
  • 1333 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47252 Views
  • 20 replies
  • 3 likes
  • 47252 Views
  • 20 replies
  • 3 likes

problema

Nos subscribimos hace tiempo y hoy tuvimos problemas, la plataforma de ayuda es muy pobre y la interfaz para cerrar las cuentas es demaciado mala. Lo que ocurrio es que ahora tenemos dos cuentas premium familiares por que no se puede eliminar una, ¿a...

  • Newbie
  • Nos subscribimos hace tiempo y hoy tuvimos problemas, la plataforma de ayuda es muy pobre y la interfaz para cerrar las cuentas es demaciado mala. Lo que ocurrio es que ahora tenemos dos cuentas prem...
  • MattSuda
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Spotify Universitário

Iria pegar o premium do Spotify com o desconto para Universitários, pediu para eu logar no portal do aluno, mas logando o portal disse que aquela aplicação não tinha acesso a ele. Ou seja, não deu para comprovar o meu vínculo com a universidade, canc...

  • Newbie
  • Iria pegar o premium do Spotify com o desconto para Universitários, pediu para eu logar no portal do aluno, mas logando o portal disse que aquela aplicação não tinha acesso a ele. Ou seja, não deu pa...
  • MattSuda
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Payment Problem

Hello guys!Today I paid money for spotify to my Ininal Card.I opened spotify to make premium again and I realised that 6.99TL has just gone.I wonder why my money has just gone.Please fix this!

  • Casual Listener
  • Hello guys! Today I paid money for spotify to my Ininal Card.I opened spotify to make premium again and I realised that 6.99TL has just gone.I wonder why my money has just gone.Please fix this!
  • MattSuda
  • Spotify Star
  • 137 Views
  • 2 replies
  • 0 likes
  • 137 Views
  • 2 replies
  • 0 likes

Solved!! Charged but not able to use Premium!

Hi, I was charged $5.99 for the student upgrade yesterday but it still does not reflect in my Spotify account. Please help!!!

  • Casual Listener
  • Hi, I was charged $5.99 for the student upgrade yesterday but it still does not reflect in my Spotify account. Please help!!!
  • MattSuda
  • Spotify Star
  • 227 Views
  • 3 replies
  • 0 likes
  • 227 Views
  • 3 replies
  • 0 likes

3 Months Premium for $0.99

Hi! I've actually subscribed to Spotify Premium @ $0.99 for 3 months as of 29/12/16. So I should be paying $0.99 from 29/12/16 to 29/3/17, am I right? However, I've been charged $9.90 in the month of March (29/3/17). I'll like to know if I'm being ch...

  • Newbie
  • Hi! I've actually subscribed to Spotify Premium @ $0.99 for 3 months as of 29/12/16. So I should be paying $0.99 from 29/12/16 to 29/3/17, am I right? However, I've been charged $9.90 in the month of...
  • Specialworld
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

CHARGED $11.99 INSTEAD OF $9.99 FOR PREMIUM

Hi guys,According to the subscription page on Spotify Australia I should be charged $9.99 per month, instead I am charged $11.99 throug my PayPal account. I have seen some of the replies on this topic previously, but I did not sign up using "Google P...

  • Newbie
  • Hi guys, According to the subscription page on Spotify Australia I should be charged $9.99 per month, instead I am charged $11.99 throug my PayPal account.   I have seen some of the replies o...
  • cadmielp
  • Roadie
  • 1701 Views
  • 1 replies
  • 0 likes
  • 1701 Views
  • 1 replies
  • 0 likes

Ups! Tarjeta o proveedor, esta teniendo mal dia.

Não consigo realizar o pagamento do premium, cancelei uma vez e agora quero assinar de novo e sempre diz que o cartão está em um dia ruim e também não consigo pagar por boletos.

  • Newbie
  • Não consigo realizar o pagamento do premium, cancelei uma vez e agora quero assinar de novo e sempre diz que o cartão está em um dia ruim e também não consigo pagar por boletos.
  • Claus5
  • Newbie
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Roku

I am paying for spotify but it is horrible on Roku. When will you be updating this? I am considering switching to a new service. Amazon has Garth Brooks now!

  • Casual Listener
  • I am paying for spotify but it is horrible on Roku. When will you be updating this?   I am considering switching to a new service. Amazon has Garth Brooks now!
  • Tom
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Re: Double Charged

I have had Spotify for about 2 years now and all of a sudden I am being charged my monthly fee which is fine but now after just 9 days after my payment was made, I am getting emails and notices on Spotify that I need to make another payment....if thi...

  • Casual Listener
  • I have had Spotify for about 2 years now and all of a sudden I am being charged my monthly fee which is fine but now after just 9 days after my payment was made, I am getting emails and notices on Sp...
  • Tom
  • Community Legend
  • 180 Views
  • 3 replies
  • 0 likes
  • 180 Views
  • 3 replies
  • 0 likes

Falha no Upgrade para conta Premium

Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.

  • Casual Listener
  • Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.
  • Bittencourt
  • Spotify Star
  • 819 Views
  • 11 replies
  • 0 likes
  • conta
    falha
    Premium
    upgrade
  • 819 Views
  • 11 replies
  • 0 likes

cancel free subscription

how do i cancel the free subscription? and also, i paid for a premium upgrade, and within 5 hours i cancelled it, but never got a credit back for the 10.00. i did not use the premium but 5 minutes so feel i should not have been charged the 10.00

  • Newbie
  • how do i cancel the free subscription?  and also, i paid for a premium upgrade, and within 5 hours i cancelled it, but never got a credit back for the 10.00.  i did not use the premium but ...
  • Robert_W
  • Community Legend
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con pago para cuenta premium, doble cargo a tarjeta.

Hola, ayer me suscribi a plan familiar por CLP5.290 el cual ya esta cargado a mi tarjeta de credito, peroa demas tengo un cobro por CLP1.790 (lo que equivale al plan con descuento para universitario) el cual no he contratado... que hago???Solo me ha ...

  • Newbie
  • Hola, ayer me suscribi a plan familiar por CLP5.290 el cual ya esta cargado a mi tarjeta de credito, peroa demas tengo un cobro por CLP1.790 (lo que equivale al plan con descuento para universitario)...
  • Alejandro_C
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento realizado

Olá. Efetuei o pagamento para ser Premium e ainda não está funcionando! Solucionem esse problema!!

  • Newbie
  • Olá. Efetuei o pagamento para ser Premium e ainda não está funcionando! Solucionem esse problema!!
  • Alejandro_C
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Formas de pagamentos, Spotify para estudante mudar data de vencimento.

Bom dia, gostaria de uma informação, tive um probleminha com o meu cartão de crédito e por isso no dia do pagamento ele não pode ser feito gostaria de saber quantas tentativas o Spotify faz para debitar a fatura. Existe outra forma de fazer esse paga...

  • Newbie
  • Bom dia, gostaria de uma informação, tive um probleminha com o meu cartão de crédito e por isso no dia do pagamento ele não pode ser feito gostaria de saber quantas tentativas o Spotify faz para debi...
  • Alejandro_C
  • Spotify Legend
  • 782 Views
  • 1 replies
  • 1 likes
  • 782 Views
  • 1 replies
  • 1 likes

Superuser Contribution LECTURE ALERATOIRE SUR LES ALBUMS

Avant quand j'ecoutais un album, je commencais par ecouter le titre 1 et ensuite l'application me mettait le titre 2, suivi du titre 3 et ainsi de suite. Maintenant quand je veut ecouter un album l'application me le fait ecouter en mode aleratoire. C...

  • Newbie
  • Avant quand j'ecoutais un album, je commencais par ecouter le titre 1 et ensuite l'application me mettait le titre 2, suivi du titre 3 et ainsi de suite. Maintenant quand je veut ecouter un album l'a...
  • Alejandro_C
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment

halo, i want to pay Spotify through doku wallet, on pages that are asked to enter the doku pin, then click pay, i can't continue it, why? please help me

  • Newbie
  • halo, i want to pay Spotify through doku wallet, on pages that are asked to enter the doku pin, then click pay, i can't continue it, why? please help me 😞
  • Alejandro_C
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Payment

Hey, we would like we could pay by taking with an account common to our home, unfortunately I can enter only a number of card to settle, would it be possible to pay with taking by a BANK DETAILS please ? Thanks !

  • Newbie
  • Hey,  we would like we could pay by taking with an account common to our home, unfortunately I can enter only a number of card to settle, would it be possible to pay with taking by a BANK DETAI...
  • LordRollin
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Two accounts?

Hi guys, I recently changed my contract with vodafone and received free spotify as part of my plan. Now i was already paying for spotify before so I just logged in and added the subscription which all worked fine but then i looked at my playlists and...

  • Newbie
  • Hi guys,   I recently changed my contract with vodafone and received free spotify as part of my plan. Now i was already paying for spotify before so I just logged in and added the subscription...
  • LordRollin
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Premium through telia

Hey everyoneI was offered Premium spotify thrpugh my telia subsriction.my problem is that i connected the premium to my facebook. Now that I want to deactivate my facebook, i cant use my premium. How can I shift my premium to another account. Since i...

  • Newbie
  • Hey everyone I was offered Premium spotify thrpugh my telia subsriction. my problem is that i connected the premium to my facebook. Now that I want to deactivate my facebook, i cant use my premium....
  • LordRollin
  • Community Legend
  • 209 Views
  • 1 replies
  • 1 likes
  • 209 Views
  • 1 replies
  • 1 likes