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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69420 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133767 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71017 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254407 Views
156 replies
13 likes
I have selected the subscription for three months to 0,99 € but I has been debited me the amount of 9,99 €
I have selected the subscription for three months to 0,99 € but I has been debited me the amount of 9,99 €
Casual Listener
303 Views
4 replies
0 likes
Salve, navigando sul sito ho notato che vi era un'offerta che mi permetteva di avere spotify per 3 mesi a soli 99 centesimi allora ho deciso di attivarla. Quando sono andato ad attivarla però ho visto che il mio conto è stato scalato di 9,99€. Adesso...
Salve, navigando sul sito ho notato che vi era un'offerta che mi permetteva di avere spotify per 3 mesi a soli 99 centesimi allora ho deciso di attivarla. Quando sono andato ad attivarla però ho vist...
Casual Listener
615 Views
1 replies
2 likes
I have premium account on both my phone and my wife's so only able to listen on one devise so I have upgraded to family and invited my partner she as excepted the invite but then gets a message that she is already a family member on the account so no...
I have premium account on both my phone and my wife's so only able to listen on one devise so I have upgraded to family and invited my partner she as excepted the invite but then gets a message that ...
159 Views
0 replies
0 likes
Hello! I want to subscribe to the 0,99 per month offer, my problem is: I work in Portugal, so the account is based in Portugal, but the only MOP I can use is an Italian card, and the system does not allow me to use it unless I change the account to I...
Hello! I want to subscribe to the 0,99 per month offer, my problem is: I work in Portugal, so the account is based in Portugal, but the only MOP I can use is an Italian card, and the system does not ...
146 Views
0 replies
0 likes
I clicked on the ad to pay for it and it says im being charged 9.99 a month now. Im a first time user and im really irritated theres no number to call and i dont have a twitter. I shouldnt have to create a **bleep**ing twitter to get tech support.
I clicked on the ad to pay for it and it says im being charged 9.99 a month now. Im a first time user and im really irritated theres no number to call and i dont have a twitter. I shouldnt have to cr...
Roadie
308 Views
3 replies
0 likes
On the app it says 3 months for £0.99 and on the website it says £9.99 and it won't let me buy the £0.99 3 month subscription. Please help as I would like to buy it before the offer runs out. Thanks
On the app it says 3 months for £0.99 and on the website it says £9.99 and it won't let me buy the £0.99 3 month subscription. Please help as I would like to buy it before the offer runs out. Thanks
Spotify Star
272 Views
1 replies
0 likes
my spotify prmium ran out and i bought a three month subscription with a prepaid card and it work untill today on my phone and i tryed to play some music and it says i need to buy one
my spotify prmium ran out and i bought a three month subscription with a prepaid card and it work untill today on my phone and i tryed to play some music and it says i need to buy one
Community Legend
250 Views
1 replies
0 likes
Spotify charged me for Premium for students but my identity wasn't confirmed so i couldn't get premium, how can i get my money back?
Spotify charged me for Premium for students but my identity wasn't confirmed so i couldn't get premium, how can i get my money back?
Community Legend
162 Views
1 replies
0 likes
I had noticed I could get Spotify premium for $0.99 for 3 months I then purchased it on 6/9/17 but now that I look at my transaction history on my card Spotify had taken out $10.73. Anyone have this problem!! I need help!!
I had noticed I could get Spotify premium for $0.99 for 3 months I then purchased it on 6/9/17 but now that I look at my transaction history on my card Spotify had taken out $10.73. Anyone have this ...
Community Legend
620 Views
6 replies
0 likes
I tried to buy student discount for 6.99 4 days ago. i didnt send a document for my application though so i cancelled but still they charged me and didnt send a recieve e mail. And i tried again today sent my documents they charged me again and got n...
I tried to buy student discount for 6.99 4 days ago. i didnt send a document for my application though so i cancelled but still they charged me and didnt send a recieve e mail. And i tried again toda...
Community Legend
547 Views
4 replies
0 likes
Pls help me regarding my avail to Spotify Premium of their 3 months promo. I have this problem since yesterday and until there is still no solution yet. I went to their website the spotify.com/premium and have access for a Premium and Pay through loa...
Pls help me regarding my avail to Spotify Premium of their 3 months promo. I have this problem since yesterday and until there is still no solution yet. I went to their website the spotify.com/premiu...
194 Views
0 replies
0 likes
Hi. I would like to consult this issue with SPOTIFY. Yesterday, I availed the student discount promo to minimize the cost. But I wasn't expecting the opposite to happen. Spotify charged my bank account 6 times but based on my subscription and receipt...
Hi. I would like to consult this issue with SPOTIFY. Yesterday, I availed the student discount promo to minimize the cost. But I wasn't expecting the opposite to happen. Spotify charged my bank accou...
Casual Listener
250 Views
2 replies
0 likes
I've signed up for 0.99/CAD trial, but was charged regular subscription fee of 9.99. Is there a way to fix this?
I've signed up for 0.99/CAD trial, but was charged regular subscription fee of 9.99. Is there a way to fix this?
Not applicable
545 Views
7 replies
0 likes
Hello!I have a problem buying subscription.I wanted to buy Spotify Premium for 0,99zł.Yes,I lived in Poland and i tried to pay dotpay.The minimal price is 29,99 and what am i doing wrong? Please help.This promotion continues for 4 days.I did not show...
Hello! I have a problem buying subscription.I wanted to buy Spotify Premium for 0,99zł. Yes,I lived in Poland and i tried to pay dotpay.The minimal price is 29,99 and what am i doing wrong? Please ...
Roadie
255 Views
1 replies
0 likes
I bought the spotify premium for 3 months for 1 € but I did not give it a premium and paid 5 €Please help, thanks for answer
I bought the spotify premium for 3 months for 1 € but I did not give it a premium and paid 5 € Please help, thanks for answer
Roadie
245 Views
1 replies
0 likes
I bought student account but spotify take my money twice yesterday. I dont premium now. Please help what can I make?
I bought student account but spotify take my money twice yesterday. I dont premium now. Please help what can I make?
Roadie
274 Views
1 replies
0 likes
Bom dia, o meu pagamento não foi efetuado esse mês por um problema com o meu cartão de crédito. Eu já entrei em contato com o banco e o problema foi resolvido. Como prossigo com o pagamento do spotify agora?
Bom dia, o meu pagamento não foi efetuado esse mês por um problema com o meu cartão de crédito. Eu já entrei em contato com o banco e o problema foi resolvido. Como prossigo com o pagamento do spotif...
Spotify Star
348 Views
3 replies
0 likes
Just signed up for 3 months at 99p subscription but I've been charged £85??
Just signed up for 3 months at 99p subscription but I've been charged £85??
Roadie
241 Views
1 replies
0 likes
Hi,I would like to make use of the re-engagement offer (3 months for 9.99) it says its available to users who were past premium users.I got rid of premium sometime late 2016 as i changed phone providers and my spotify was included with my plan.I have...
Hi, I would like to make use of the re-engagement offer (3 months for 9.99) it says its available to users who were past premium users. I got rid of premium sometime late 2016 as i changed phone pr...
Roadie
477 Views
1 replies
0 likes
When I cancel premium and switch to family will I loose my downloads and playlist? It says since I pay through iTunes I must first cancel my subscription through them and sign up for premium family. How do I save my current downloads and playlist?
When I cancel premium and switch to family will I loose my downloads and playlist? It says since I pay through iTunes I must first cancel my subscription through them and sign up for premium family. ...
Community Legend
316 Views
1 replies
0 likes
