Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 122739 Views
- 81 replies
- 10 likes
- 122739 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14685 Views
- 27 replies
- 2 likes
- 14685 Views
- 27 replies
- 2 likes
Superuser Contribution Premium won't change to Student premium
I wanted to get the Student Premium and I did all of the things necessary. I got a mail saying the documents got verified and I had to back to the Spotify page to continue my purchase. I bought the regular premium and to get the student one I had to ...
- I wanted to get the Student Premium and I did all of the things necessary. I got a mail saying the documents got verified and I had to back to the Spotify page to continue my purchase. I bought the r...
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- Moderator
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Problemas con inscripción en plan familiar
Hola, hace un par de meses me inscribí en el plan familiar y pude inscribir a 2 familiares sin ningún inconveniente. Un mes después me desactivaron la cuenta y quedamos con el servicio gratuito, evento que nosotros tuvo a mis familiares y a mi molest...
- Hola, hace un par de meses me inscribí en el plan familiar y pude inscribir a 2 familiares sin ningún inconveniente. Un mes después me desactivaron la cuenta y quedamos con el servicio gratuito, even...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
How do I import my playlist from my FB account to my premium account?
Hi I just got a premium account (from my telephone service provider). I connected it with my Facebook account (where I had made several playlists), but the playlists do not show in my new premium account (not even when I log into Spotify through my F...
- Hi I just got a premium account (from my telephone service provider). I connected it with my Facebook account (where I had made several playlists), but the playlists do not show in my ...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Premium account lost after travelling
I was in Vietnam for five weeks and was logged out of Spotify after 14 days abroad. Now that I'm back in Canada my premium subscription got cancelled. Any reason for this?!?
- I was in Vietnam for five weeks and was logged out of Spotify after 14 days abroad. Now that I'm back in Canada my premium subscription got cancelled. Any reason for this?!?
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
spotify free but got charged
HELP! so I am with spotify Free but somehow got charged twice dor spotify student... I honestly need that money back.
- HELP! so I am with spotify Free but somehow got charged twice dor spotify student... I honestly need that money back.
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
I cant use my credit card
Hi, im triying to use my credit card to pay my suscription but it says that theres an error, can somebody help me?
- Hi, im triying to use my credit card to pay my suscription but it says that theres an error, can somebody help me?
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
How apply to a promotion and be a customer if I used 30days free before
It is the first time I want to pay to use Spotify. USER: josejonathan1990. After I used 30 days free Premium I was not so excited to continue but now I find this promotion of 3months to 0.99 soles is excellent. So how can apply to this promotion if i...
- It is the first time I want to pay to use Spotify. USER: josejonathan1990. After I used 30 days free Premium I was not so excited to continue but now I find this promotion of 3months to 0.99 soles is...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Changing Payment is trying to upgrade me!!
Hi, Hoping that someone can help me.I started using Spotify Premium while i lived in NZ. I have now returned to the UK. I am attempting to update my details to use my UK account and not my NZ account. I get through all the change payment... yes Uk......
- Hi, Hoping that someone can help me. I started using Spotify Premium while i lived in NZ. I have now returned to the UK. I am attempting to update my details to use my UK account and n...
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
I used the $0.99 for 3 month link was charged $9.99
I have tried reaching out to them via twitter and got no response. Should I just call my bank and dispute it through them?I attached a photo of the page I used.
- I have tried reaching out to them via twitter and got no response. Should I just call my bank and dispute it through them? I attached a photo of the page I used.
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- Spotify Star
- 138 Views
- 1 replies
- 1 likes
- 138 Views
- 1 replies
- 1 likes
premium subscription 99 NOK
My spotify said that if i payed 99 NOK, ill get 3months with premium because i didn´t make a new account. when i payed i got only 1 month..why?
- My spotify said that if i payed 99 NOK, ill get 3months with premium because i didn´t make a new account. when i payed i got only 1 month..why?
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Change to premiun plan to familiar plan.
Hi, my english is not so good.I had a premium plan until March / February, and at the beginning of April I changed my account to a premium family, although I am not the administrator, and never cancel my plan card premiun, they will continue to be ch...
- Hi, my english is not so good. I had a premium plan until March / February, and at the beginning of April I changed my account to a premium family, although I am not the administrator, and never can...
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Still having a 408 error after updating to Premium and changing my Profile Country to Argentina
Can someone help me understand how to make my account work again?
- Can someone help me understand how to make my account work again?
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Switching subscriptions during promotion
Hi, I got Premium subscription for 4.99 EUR for 3 months. Everything is working fantastic, I will be charged in September the next time. But I'd like to use Premium for Students afterwards, and I have the option to change my subscription right now, b...
- Hi, I got Premium subscription for 4.99 EUR for 3 months. Everything is working fantastic, I will be charged in September the next time. But I'd like to use Premium for Students afterw...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Free trial
Hi I just got the 3 month free trial for .99 cents on June 03, 2017 but yesterday the trial expired already. How can I fix this?Edgar
- Hi I just got the 3 month free trial for .99 cents on June 03, 2017 but yesterday the trial expired already. How can I fix this? Edgar
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
new user why can't pay for 3 months 0.99?
I just signed up an account and can't get it through successfully to 3 months 0.99? can somebody help me fix it?
- I just signed up an account and can't get it through successfully to 3 months 0.99? can somebody help me fix it?
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
being charged more than $9.99
Why am i being charged $14.99 when there are no accounts that costs that amount?
- Why am i being charged $14.99 when there are no accounts that costs that amount?
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Payment Error
I paid 0.99$ for 3 month but I'm still looking free user. It's not about 1$ but I wanted to know that after 3 month, will I pay for another months. If ı will, how can I stop it becasue I dont know for which account I'm paying.
- I paid 0.99$ for 3 month but I'm still looking free user. It's not about 1$ but I wanted to know that after 3 month, will I pay for another months. If ı will, how can I stop it becasue I dont kn...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Un cobro de un servicio que no hice
Me han cobrado dos veces el servicio de Universitarios cuando nunca termine de realizar la transición, ni di de alta el servicio.
- Me han cobrado dos veces el servicio de Universitarios cuando nunca termine de realizar la transición, ni di de alta el servicio.
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
SOMEBODY HELP ME!!!!!!!!!!!!
Can somebody pleeeaaaaase help me!! Spotify is charging my account when it shouldnt be..they tell me to ask spark as that is who my account is through but speak tells me the charge is coming from spotify!!! I cant even contact a real person at spotif...
- Can somebody pleeeaaaaase help me!! Spotify is charging my account when it shouldnt be..they tell me to ask spark as that is who my account is through but speak tells me the charge is coming from spo...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution Suscripcion premium familiar
Hola, teniendo plan premium familiar, no puedo compartir mi suscripción con mi señora siendo que ambos vivimos juntos. Al querer aceptar la invitación del administrador (claudiodolz@gmail.com) a la invitada le pide la dirección exacta, cosa que en la...
- Hola, teniendo plan premium familiar, no puedo compartir mi suscripción con mi señora siendo que ambos vivimos juntos. Al querer aceptar la invitación del administrador (claudiodolz@gmail.com) a la i...
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- Moderator
- 235 Views
- 1 replies
- 1 likes
- 235 Views
- 1 replies
- 1 likes