Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 83942 Views
- 50 replies
- 4 likes
- 83942 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10360 Views
- 23 replies
- 2 likes
- 10360 Views
- 23 replies
- 2 likes
Solved!! Issue with Premium Account
7 days ago I paid the bank slip and pass the 5 working day since payment, until now my account still free. I need sum help. What's going on? Why my account isn't premium? The time go and the situation is the same.
- 7 days ago I paid the bank slip and pass the 5 working day since payment, until now my account still free. I need sum help. What's going on? Why my account isn't premium? The time go and the situatio...
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- Community Legend
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Get premium
I do not have a credit card, I only have one savings card with which I withdraw my salary. How can I use it to take advantage of the promotion? The site does not recognize.
- I do not have a credit card, I only have one savings card with which I withdraw my salary. How can I use it to take advantage of the promotion? The site does not recognize.
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- Community Legend
- 283 Views
- 3 replies
- 0 likes
- 283 Views
- 3 replies
- 0 likes
Premium enquiry
what happens to the music I've saved so far on my Spotify account if I stop using premium
- what happens to the music I've saved so far on my Spotify account if I stop using premium
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Premature cancellation of subscription - solved
Hi! My subscription got cancelled last may 26, 2017.. I bought the premium subscription for 3 months for 4.9HKD using my playstation account last May 20, 2017.. Anyway to fix this issue? Thanks! Attached photos for verification.
- Hi! My subscription got cancelled last may 26, 2017.. I bought the premium subscription for 3 months for 4.9HKD using my playstation account last May 20, 2017.. Anyway to fix this issue? Thanks! Atta...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
Is there a prepaid gift card that Spotify accepts?
Hey, I'm from the US and have been looking to get Premium for some time now. I'm just a kid and dont currently have a debit/credit card at the moment and my parents aren't willing to use their credit card because of certain reasons. I was wondering i...
- Hey, I'm from the US and have been looking to get Premium for some time now. I'm just a kid and dont currently have a debit/credit card at the moment and my parents aren't willing to use their credit...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Premium for 0.99 redirect problem
Hello, I recently clicked the get premium for 0.99 ad while using spotify not realizing I was still logged into an old account on the website. It automatically put the premium on my old account even though I clicked the ad on my new account. I cancel...
- Hello, I recently clicked the get premium for 0.99 ad while using spotify not realizing I was still logged into an old account on the website. It automatically put the premium on my old account even ...
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- Casual Listener
- 289 Views
- 4 replies
- 0 likes
- 289 Views
- 4 replies
- 0 likes
Money issues
So I clicked on the .99 offer and it charged me the .99 but it didn't upgrade my Spotify to premium as I've already had that deal before. How do I get the money back that they charged me?
- So I clicked on the .99 offer and it charged me the .99 but it didn't upgrade my Spotify to premium as I've already had that deal before. How do I get the money back that they charged me?
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- Community Legend
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
I am paying $9.99 a month and still have ads, why?
I am paying $9.99 a month and still have ads, why???
- I am paying $9.99 a month and still have ads, why???
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- Community Legend
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
premium subscription help
need some help, on my spotify app it says that im only using spotify free, but on my icloud menu, my subcription is premium and it already charged the amount to my gift card.
- need some help, on my spotify app it says that im only using spotify free, but on my icloud menu, my subcription is premium and it already charged the amount to my gift card.
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- Community Legend
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Spotify in saudi
If i have a saudi payment (visa) can i buy premium on spotify using it?
- If i have a saudi payment (visa) can i buy premium on spotify using it?
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- Community Legend
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Cancelamento
Se eu quiser fazer o cancelamento do pacote, antes do termino, tem alguma multa de rescisão contratual?
- Se eu quiser fazer o cancelamento do pacote, antes do termino, tem alguma multa de rescisão contratual?
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- Spotify Star
- 465 Views
- 4 replies
- 0 likes
- 465 Views
- 4 replies
- 0 likes
No puedo realizar mi pago
Tengo una semana sin poder realizar mi pago a mi cuenta premium con descuento para estudiante, al ingresar 4 tarjetas ya me marca lo mismo, que mi proveedor esta teniendo un mal dia y que lo intente depues, ya revise con mis vbancos y todo esta en or...
- Tengo una semana sin poder realizar mi pago a mi cuenta premium con descuento para estudiante, al ingresar 4 tarjetas ya me marca lo mismo, que mi proveedor esta teniendo un mal dia y que lo intente ...
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- Newbie
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Premium plan
I currently have a free Spotify account and my brother is trying to add me to his paid subscription plan. Do I need to delete my current account so I can be added.
- I currently have a free Spotify account and my brother is trying to add me to his paid subscription plan. Do I need to delete my current account so I can be added.
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Solved!! I cannot use trial for 3 months for 0.99 TRY
Hello, I'm from Turkey and I want to benefit from the campaign. I paid 0.99 TRY 4 times and got refunded immediately. I did not benefit from any campaign from this account, but used the same debit card last year on the same campaign. The instructions...
- Hello, I'm from Turkey and I want to benefit from the campaign. I paid 0.99 TRY 4 times and got refunded immediately. I did not benefit from any campaign from this account, but used the same debit ca...
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Premium Offer
With this new offer of .99 for 3 months is it .99cents every month for 3 months or .99cents for the whole 3 months and then the normal price after that?
- With this new offer of .99 for 3 months is it .99cents every month for 3 months or .99cents for the whole 3 months and then the normal price after that?
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Switching subscriptions
If my sister adds me to her family subscription will my individual be cancelled or do I have to cancel it??
- If my sister adds me to her family subscription will my individual be cancelled or do I have to cancel it??
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
sportify family
Tem como mudar um admisnistrador de uma conta?
- Tem como mudar um admisnistrador de uma conta?
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Premium Not working on iPhone
I have the premium account that I sue on my Sonos with no issue. When I use the app on my phone it still has the shuffle only option and says I don't have the premium feature even though I'm logged in my account. Extremely frustrated and Hopi g it's ...
- I have the premium account that I sue on my Sonos with no issue. When I use the app on my phone it still has the shuffle only option and says I don't have the premium feature even though I'm logged i...
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Extend offline mode
Hi, I am currently working offshore with a 6 week on/of rotation. The weeks I am onboard the ship I work at I have to use spotify offline since it's blocked from our network... That means that I pay for 6 weeks, but only got to use spotify for 4.It's...
- Hi, I am currently working offshore with a 6 week on/of rotation. The weeks I am onboard the ship I work at I have to use spotify offline since it's blocked from our network... That means that I pay ...
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- Community Legend
- 535 Views
- 3 replies
- 0 likes
- 535 Views
- 3 replies
- 0 likes
I cant buy premium (premium alamiyorum)
Arkadaslar 3 haftadir bir turlu premium alamiyorum sirf bu yuzden dolayi deezer kullaniyorum.ininal kart kullaniyorum.16.70 kurus bakiyem var.basta sadece normal sorun sandim ininal musteri hizmetlerini aradim fazla ilgilenmediler 1 oldu 2 hafta oldu...
- Arkadaslar 3 haftadir bir turlu premium alamiyorum sirf bu yuzden dolayi deezer kullaniyorum.ininal kart kullaniyorum.16.70 kurus bakiyem var.basta sadece normal sorun sandim ininal musteri hizmetler...
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- 144 Views
- 0 replies
- 0 likes
- 144 Views
- 0 replies
- 0 likes