Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 84065 Views
- 50 replies
- 4 likes
- 84065 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 10387 Views
- 24 replies
- 2 likes
- 10387 Views
- 24 replies
- 2 likes
I can't use my spotify premium acount on my new telephone
I have changed my mobile phone and even though I'm Premiun I don't get Premiun acces in the new mobile. I gone to settings and doesn't give the option to switch to Premium.
- I have changed my mobile phone and even though I'm Premiun I don't get Premiun acces in the new mobile. I gone to settings and doesn't give the option to switch to Premium.
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- Community Legend
- 337 Views
- 5 replies
- 0 likes
- 337 Views
- 5 replies
- 0 likes
paying for someone else
My daughter is living in Germany. I jive in Italy. I will that she has Spotify but payed via my paypal account or credit card. Looks not possible. Anyway to do this?
- My daughter is living in Germany. I jive in Italy. I will that she has Spotify but payed via my paypal account or credit card. Looks not possible. Anyway to do this?
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- Casual Listener
- 218 Views
- 2 replies
- 0 likes
- 218 Views
- 2 replies
- 0 likes
Charged twice per month
Hi. I decided to get spotify premium. I accidentally took the student discount, but for some reason, it says that the process wasn't successful and that my bank account wasn't charged. Ao i decided to get the Php129.00 for three months and it was suc...
- Hi. I decided to get spotify premium. I accidentally took the student discount, but for some reason, it says that the process wasn't successful and that my bank account wasn't charged. Ao i decided t...
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
I can't switch from free to premium on the app
I can't change my subscription type. Please help! I was on premium but all of a sudden it doesn't work, and now it has just defaulted to 'free' on account type and I can't change it. Please help
- I can't change my subscription type. Please help! I was on premium but all of a sudden it doesn't work, and now it has just defaulted to 'free' on account type and I can't change it. Please help 😊
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- 109 Views
- 0 replies
- 0 likes
- 109 Views
- 0 replies
- 0 likes
Reconnecting Facebook to your correct Spotify account
Hey there, I'm having trouble with my spotify account. I only realized that I may have two different accounts because of the fact that I signed up for a trial of spotify premium. When I signed up for the trial said to link it with my facebook account...
- Hey there, I'm having trouble with my spotify account. I only realized that I may have two different accounts because of the fact that I signed up for a trial of spotify premium. When I signed up for...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
Pague Spotify para universitarios pero sigue apareciendo la versión geratuita.
Hola, me suscribí a Spotify para universitarios (mi institución esta en la lista y no tuve problemas para encontrarla, ni para subir el archivo que verifica mi inscripción) después de todo el proceso decia que debían verificar mis credenciales ¿Cuánt...
- Hola, me suscribí a Spotify para universitarios (mi institución esta en la lista y no tuve problemas para encontrarla, ni para subir el archivo que verifica mi inscripción) después de todo el p...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Subscribe to off line doesn't work.
I've already paid for premium but it doesn't work ...I couldn't use all service for premium
- I've already paid for premium but it doesn't work ...I couldn't use all service for premium
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
Pagamento
Fiquei em efetuar o pagamento do desse mes com a Spotify, pois meu cartão foi cancelado, gosteria que emitir um boleto ou algo do tipo para que possa efetuar o pagamento. Infelismente nao tenho como colocar outro cartão de credito.Grato. Aguardo
- Fiquei em efetuar o pagamento do desse mes com a Spotify, pois meu cartão foi cancelado, gosteria que emitir um boleto ou algo do tipo para que possa efetuar o pagamento. Infelismente nao tenho como ...
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
Superuser Contribution I payed for 2 different subscriptions by mistake
I was looking into the student discount and $4.99 was taken out of my account but that didn't work and then I just had to pay another $9.99 to get my premium back.... is there anyway I can get my $4.99 back?
- I was looking into the student discount and $4.99 was taken out of my account but that didn't work and then I just had to pay another $9.99 to get my premium back.... is there anyway I can get my $4....
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- Roadie
- 228 Views
- 1 replies
- 1 likes
- 228 Views
- 1 replies
- 1 likes
Superuser Contribution No puedo unirme a un plan familiar
Me enviaron el link para unirme a un plan familiar pero me dice que no es posible debido a que ya me he unido a dos membresías en los últimos 12 meses, ¿qué puedo hacer?
- Me enviaron el link para unirme a un plan familiar pero me dice que no es posible debido a que ya me he unido a dos membresías en los últimos 12 meses, ¿qué puedo hacer?
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- Roadie
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution I've paid for Spotify Students but my account still results free.
Hey everyone, as stated in the title I've paid for Spotify Students (this morning at 7am CEST) but my account still results as FREE. To answer your concerns already:- Yes, I've tried to log out and log back in.- Yes, I've tried to reinstall the app s...
- Hey everyone, as stated in the title I've paid for Spotify Students (this morning at 7am CEST) but my account still results as FREE. To answer your concerns already: - Yes, I've trie...
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- Roadie
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution no se procesa el pago
como puedo hacer por que el pago no puede ser procesado, y ya le he intentado con varias tarjetas
- como puedo hacer por que el pago no puede ser procesado, y ya le he intentado con varias tarjetas
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- Roadie
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Premium
Hey, i just purchased 3 months premium for 1 euro, but it seems like spotify made 10€ reserve on my bank account and in recipes it even says 9,99€. In subscriptions it says it will renew 24.8, which is that 3 months. Why i am still being charged 10€?
- Hey, i just purchased 3 months premium for 1 euro, but it seems like spotify made 10€ reserve on my bank account and in recipes it even says 9,99€. In subscriptions it says it will renew 24.8,&...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Superuser Contribution Doble cobro en tarjeta en dos meses seguidos.
Me hicieron dos cargos de la mensualidad en su modalidad Estudiante, uno el 22/05/2017 a las 07:18 Am y el ultimo el 23/05/2017 a las 07:25 y sin activar la cuenta Premium.He notado que se repite mucho estos casos de dobles cobros y me gustaria una s...
- Me hicieron dos cargos de la mensualidad en su modalidad Estudiante, uno el 22/05/2017 a las 07:18 Am y el ultimo el 23/05/2017 a las 07:25 y sin activar la cuenta Premium. He notado que se re...
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- Roadie
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
cancelled using text service
i cancelled my account using the text service on the 23rd april but i was still charged on the 19/05....i mean whats going on? who do i contact as this is actually a spotify text sercvice.
- i cancelled my account using the text service on the 23rd april but i was still charged on the 19/05....i mean whats going on? who do i contact as this is actually a spotify text sercvice.
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
I cannot subscribe the premium
Everytime i want to subsrice, it keep saying to go to setting or try again later. Ive been trying for 3 months.
- Everytime i want to subsrice, it keep saying to go to setting or try again later. Ive been trying for 3 months.
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Skipping
I updated to premium package but whenever I go to skip a song it will not let me. It keeps bringing up the picture with the "update, click here" picture. What gives?
- I updated to premium package but whenever I go to skip a song it will not let me. It keeps bringing up the picture with the "update, click here" picture. What gives?
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- Spotify Star
- 242 Views
- 3 replies
- 0 likes
- 242 Views
- 3 replies
- 0 likes
quiero suscribirme al descuento de spotify estudiantes, y ya soy premium
hola. Alguien sabe como puedo beneficiarme del descuento de estudiantes en el spotify premium, cuando yo ya soy miembro de spotify premium...pero pagando los 10 euros de toda la vida.más que nada saber que pasos hay que hacer para poder conseguirlo. ...
- hola. Alguien sabe como puedo beneficiarme del descuento de estudiantes en el spotify premium, cuando yo ya soy miembro de spotify premium...pero pagando los 10 euros de toda la vida. más que nada s...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Subscriptions/Premium
I am still getting charged Premium, When I don't have premium.. When I go to cancel the subscription it tells me to sign up for Premium? What do I do?
- I am still getting charged Premium, When I don't have premium.. When I go to cancel the subscription it tells me to sign up for Premium? What do I do?
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
why I cant pay using the same card
today I bought a spotify premium using a card but, when i try to pay in other account the page say : You card have problems
- today I bought a spotify premium using a card but, when i try to pay in other account the page say : You card have problems
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- 143 Views
- 0 replies
- 0 likes
- 143 Views
- 0 replies
- 0 likes