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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131314 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64565 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245232 Views
150 replies
13 likes
Meu plano familiar encerra dia 19/06/2017, caso eu cancele dia 18 vai vir uma cobrança de uma nova parcela?
Meu plano familiar encerra dia 19/06/2017, caso eu cancele dia 18 vai vir uma cobrança de uma nova parcela?
Composer
216 Views
1 replies
0 likes
Money keeps getting taken out of my account for service i dont even get! I want this cancelled immediatley. How do I stop this?
Money keeps getting taken out of my account for service i dont even get! I want this cancelled immediatley. How do I stop this?
Newbie
201 Views
1 replies
0 likes
Like I said in the title , my premium doesn't work and I don't know why. It worked for 1 year now, it's the first time I got any porblems with that. It's also shown under my bills like always. (07.04.2017-07.05.2017 and so on)also for 07.06.2016 but ...
Like I said in the title , my premium doesn't work and I don't know why. It worked for 1 year now, it's the first time I got any porblems with that. It's also shown under my bills like always. ...
Roadie
287 Views
1 replies
0 likes
Hi - I wanted to opt in to PHP 129/ 3 months offer but I accidentally pressed on the 7-day trial. I can't get the offer now. It says I already opt in to a similar offer. Please help. Thanks
Hi - I wanted to opt in to PHP 129/ 3 months offer but I accidentally pressed on the 7-day trial. I can't get the offer now. It says I already opt in to a similar offer. Please help. Thanks
Roadie
213 Views
1 replies
0 likes
Hi! Today I tried to subscribe as a student, after inserting by credit card info, they asked me to enter my school but I didn't find mine, so I selected random school to register with. Next page - they asked me to upload my document to prove that I'm...
Hi! Today I tried to subscribe as a student, after inserting by credit card info, they asked me to enter my school but I didn't find mine, so I selected random school to register with. Next ...
Community Legend
242 Views
1 replies
0 likes
No acepta mi pago, ni abriendo ventana de incógnito.Ya probé con varias tarjetas, es problema del servidor?
No acepta mi pago, ni abriendo ventana de incógnito.Ya probé con varias tarjetas, es problema del servidor?
Newbie
564 Views
7 replies
0 likes
I changed from one credit card to another and I was charged for R$ 10 instead of R$8.50 of the student subscription I have. I'm from Brazil btw
I changed from one credit card to another and I was charged for R$ 10 instead of R$8.50 of the student subscription I have. I'm from Brazil btw
Roadie
231 Views
1 replies
0 likes
It looks like I have two accounts. I thought I had lost all my music on first account. How can I combine both? I am paying for two accounts and I just need one. Thanks
It looks like I have two accounts. I thought I had lost all my music on first account. How can I combine both? I am paying for two accounts and I just need one. Thanks &nbs...
Community Legend
258 Views
1 replies
0 likes
Hello, So I have been a premium member for two years (for 9,99euro) but all of a sudden I am no longer a premium member. I did not change anything nor did I cancel my membership. All of a sudden, I have to listen to **bleep**ty ads and stuff. I did n...
Hello, So I have been a premium member for two years (for 9,99euro) but all of a sudden I am no longer a premium member. I did not change anything nor did I cancel my membership. All of a su...
Casual Listener
330 Views
3 replies
0 likes
Me indica que mi tarjeta tiene un mal dia y no puedo pagar premium pero ya lo intente con otras tarjetad y dice lo mismo . Que se puede hacer ?
Me indica que mi tarjeta tiene un mal dia y no puedo pagar premium pero ya lo intente con otras tarjetad y dice lo mismo . Que se puede hacer ?
166 Views
0 replies
0 likes
i have been using the service for the last few years in ireland for 4.99 per month which was add free. i upgraded for 1 month to the 9.99 so i could download. i ended it after 1 month now i am charged 9,99 p/m for what i was paying 4.99 p/m for the l...
i have been using the service for the last few years in ireland for 4.99 per month which was add free. i upgraded for 1 month to the 9.99 so i could download. i ended it after 1 month now i am charge...
Spotify Star
529 Views
4 replies
0 likes
So as i explained in my previous unanswered topics... i am trying to change my paying method to a polish card since i moved here a few weeks ago...While trying to do that i never confirmed the usage of my credit card because the ridiculous offers i g...
So as i explained in my previous unanswered topics... i am trying to change my paying method to a polish card since i moved here a few weeks ago... While trying to do that i never confirmed the usag...
264 Views
0 replies
0 likes
I have 6-month free trial of Premium Spotify when I opened a new mobile phone account with Fido (Mobile phone company). Now, I don't want to continue and want to unsubscribe it before the end of the free trial period, but I can not unsubscribe it. I ...
I have 6-month free trial of Premium Spotify when I opened a new mobile phone account with Fido (Mobile phone company). Now, I don't want to continue and want to unsubscribe it before the end of...
Roadie
289 Views
1 replies
0 likes
So after being dazzled by the page only offering me the family plan when i was trying to switch countries... i was like, screw this let's see what happens and i went through...After the page saying to me for the third time "your country and card don'...
So after being dazzled by the page only offering me the family plan when i was trying to switch countries... i was like, screw this let's see what happens and i went through... After the page sayi...
Roadie
351 Views
1 replies
0 likes
Hi.My account was disabled due to billing problems. I want to access and my user name and password when I click Lgin it says "Ops, something went wrong. Try again later". In the spotify app it says "Error code 3". If i want to reset my password, it s...
Hi. My account was disabled due to billing problems. I want to access and my user name and password when I click Lgin it says "Ops, something went wrong. Try again later". In the spotify app it...
Spotify Star
213 Views
1 replies
0 likes
I want to pay for a premium account.I live in Holland, the site offers me for a familypack 15 euro, but when I want to pay the euro changes to pound!! That doesn't seem right...Who can help? I won't take a primium If it Goes to pounds!Regards,Niek
I want to pay for a premium account. I live in Holland, the site offers me for a familypack 15 euro, but when I want to pay the euro changes to pound!! That doesn't seem right... Who can help? ...
Casual Listener
359 Views
2 replies
0 likes
If i started free premium trial by mistake, do i have to do anything like cancel the order from my account, help! Because i want to delete my account from spotify so i want to knowbdoes the free trial automaticaly end or do i have to do something?
If i started free premium trial by mistake, do i have to do anything like cancel the order from my account, help! Because i want to delete my account from spotify so i want to knowbdoes the free tria...
Spotify Star
476 Views
7 replies
0 likes
Trying to renew my spotify premium but every time i click upgrade for the 6.99 package it takes me to a checkout with 10.99 for family premium??
Trying to renew my spotify premium but every time i click upgrade for the 6.99 package it takes me to a checkout with 10.99 for family premium??
Not applicable
283 Views
2 replies
0 likes
I would like to get some older receipts from my payments. I can only get 9 months back. I would like to get 2 years back.
I would like to get some older receipts from my payments. I can only get 9 months back. I would like to get 2 years back.
Spotify Star
461 Views
1 replies
0 likes
I just started a family subscription with my facebook linked account. The problem is that I don't know what exact words I have to send my relatives so they can enter on it. I mean, we all know where we live, but I don't know where spotify exactly bel...
I just started a family subscription with my facebook linked account. The problem is that I don't know what exact words I have to send my relatives so they can enter on it. I mean, we all know where ...
Spotify Star
493 Views
3 replies
0 likes
