Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 15077 Views
- 7 replies
- 0 likes
- 15077 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1439 Views
- 19 replies
- 1 likes
- 1439 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47376 Views
- 20 replies
- 3 likes
- 47376 Views
- 20 replies
- 3 likes
Subscription: Mobile Payment
Why can't I subsribe to Premium with Payment through Mobile?
- Why can't I subsribe to Premium with Payment through Mobile?
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Cancel subscription
My daughter forgot to cancel the free premium trial subscription, can we cancel today and get money back?
- My daughter forgot to cancel the free premium trial subscription, can we cancel today and get money back?
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- Spotify Star
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Problem having with the Premium 60 Days Campaign
I am having trouble with the Spotify Premium 60 Days free campaign. I had a mail saying that it will be 60days free premium offer but after starting the trial, it says it is only 30 days free premium.By the way, I'm a Spoitfy Japan user.
- I am having trouble with the Spotify Premium 60 Days free campaign. I had a mail saying that it will be 60days free premium offer but after starting the trial, it says it is only 30 days free premium...
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Double payment because of failure automatic pament
Hi there!I am using Spotify already for a long time and never had problems with the payment, till now. On the 6th of April I got a note in my Spotify account that they tried to collect the monthly payment of my bank account and that it didn't worked ...
- Hi there! I am using Spotify already for a long time and never had problems with the payment, till now. On the 6th of April I got a note in my Spotify account that they tried to collect the m...
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- Spotify Star
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
I Cant cancel my subscription
Ive been trying to cancel my subscription to spotify for a week now and dont know how. Im subscrubed through playstation music and cant access it r\through my playstation because of network issues that have been on going for a while(about a week). I ...
- Ive been trying to cancel my subscription to spotify for a week now and dont know how. Im subscrubed through playstation music and cant access it r\through my playstation because of network issues th...
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Card set to US, currently in GB
I am studying abroad in Scotland, and I had premium for three months, now, it expired and when I tried to log in it said to change my country to Great Britain, okay, no problem. When I realized my premium expired, I went to update my subscription, bu...
- I am studying abroad in Scotland, and I had premium for three months, now, it expired and when I tried to log in it said to change my country to Great Britain, okay, no problem. When I realized...
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- Spotify Star
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
account got wiped
Hi i was wondering if anyone can help me, i had to change my card details to get my premium back as my other card expired, but i think i did it wrong & all of my music, basically my entire account got wiped. Is there a way i can fix it?
- Hi i was wondering if anyone can help me, i had to change my card details to get my premium back as my other card expired, but i think i did it wrong & all of my music, basically my entire accoun...
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- Spotify Star
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Pin code for premium
I can't receive any message from spotify for my confirmation code for upgrading to premium
- I can't receive any message from spotify for my confirmation code for upgrading to premium
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- Spotify Star
- 397 Views
- 1 replies
- 0 likes
- 397 Views
- 1 replies
- 0 likes
I NEED A SOLUTION ABOUT MY ACCOUNT
I had a spotify account in Argentina but when I arrived to Australia I had to create a new account (because Argentina account dessapeared!! and I lost my play lists) so I signed up to a 15 days premium trail. But, to be honest, didn't work!. After th...
- I had a spotify account in Argentina but when I arrived to Australia I had to create a new account (because Argentina account dessapeared!! and I lost my play lists) ...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
credit card...
Hello, I would like to activate on my spotify account premium and I would like to pay with credit card but I only have a maestro card and this card is not available in the options. Can I nevertheless somehow pay with this card or is this not possible...
- Hello, I would like to activate on my spotify account premium and I would like to pay with credit card but I only have a maestro card and this card is not available in the options. Can I nevertheless...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Re: Premium subscription problem
My credit card had run dry w/o me realizing it, now card is available for spotify to take payment. ...how do I get them to run it again?
- My credit card had run dry w/o me realizing it, now card is available for spotify to take payment. ... how do I get them to run it again?
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Spotify canceled my gift card even though i put in the code
Why i went to thw Spotify website to type in the gift card and I did that yet it still says that I'm a free user and will not play songs at my will like premuim does
- Why i went to thw Spotify website to type in the gift card and I did that yet it still says that I'm a free user and will not play songs at my will like premuim does
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
gift card won't work
i redeemed my giftcard but when i go on my app it says i don't have premium. i've tried restarting the app and even restarting my phone but it's not working
- i redeemed my giftcard but when i go on my app it says i don't have premium. i've tried restarting the app and even restarting my phone but it's not working
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- Spotify Star
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
Trouble with paying
Today I was traying to pay mi account spotify, many many times, it's so strange because I could do it normally. But after a few minutes I checked my salary statement and I was surprised because on the website appeared as payment was made for four tim...
- Today I was traying to pay mi account spotify, many many times, it's so strange because I could do it normally. But after a few minutes I checked my salary statement and I was surprised because on th...
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- Casual Listener
- 155 Views
- 2 replies
- 0 likes
- 155 Views
- 2 replies
- 0 likes
Hey there. Introduce yourself and your music.
hey con ninguna tarjeta quiere agarrar spotify que hago? sin embargo aparece una leyenda de ups "
- hey con ninguna tarjeta quiere agarrar spotify que hago? sin embargo aparece una leyenda de ups "
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- Community Legend
- 93 Views
- 1 replies
- 0 likes
- 93 Views
- 1 replies
- 0 likes
cuenta premium spotify
Quiero cancelar La Cuenta Premium de Spotify Como lo Puedo Hacer
- Quiero cancelar La Cuenta Premium de Spotify Como lo Puedo Hacer
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- Community Legend
- 104 Views
- 1 replies
- 0 likes
- 104 Views
- 1 replies
- 0 likes
No me deja unirme a plan familiar
Hola mi hermano me envio la invitacion de plan familiar y dice que las direcciones no coinciden, pero es que a el nunca le pidieron la direccion completa, y si vivimos en la misma direccion Como le hago?
- Hola mi hermano me envio la invitacion de plan familiar y dice que las direcciones no coinciden, pero es que a el nunca le pidieron la direccion completa, y si vivimos en la misma direccion Co...
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- Community Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Singtel spotify premiun doesn't link to my spotify premium
Hi I Have subscribed a singtel spotify premium and it doesn't link to my previous subscription of my spotify premium. I have contacted singtel helpdesk, and they email to spotify for advice and they advice me to terminate all my account with spotify ...
- Hi I Have subscribed a singtel spotify premium and it doesn't link to my previous subscription of my spotify premium. I have contacted singtel helpdesk, and they email to spotify for advice and they ...
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- Community Legend
- 866 Views
- 1 replies
- 0 likes
- 866 Views
- 1 replies
- 0 likes
Todavia no se me hace premium
Pagué en Oxxo y según que en 24 horas se hacía premium ya van más de 48 horas y todavía
- Pagué en Oxxo y según que en 24 horas se hacía premium ya van más de 48 horas y todavía
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- Community Legend
- 101 Views
- 1 replies
- 0 likes
- 101 Views
- 1 replies
- 0 likes
I have premium but features won't work.
So I have spotify premium but premium features wont work. I cant pick what song I want only shuffle, My account says i have premium until april 4th but i cant actually use it apparently. I recently changed my payment method to a new card before my su...
- So I have spotify premium but premium features wont work. I cant pick what song I want only shuffle, My account says i have premium until april 4th but i cant actually use it apparently. I recently c...
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- Spotify Star
- 170 Views
- 2 replies
- 0 likes
- 170 Views
- 2 replies
- 0 likes