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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70088 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134107 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72145 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255463 Views
156 replies
13 likes
I paid for the first premium which is for 3 mos. But it wont allow me to download songs and listen to them offline. Please help.
I paid for the first premium which is for 3 mos. But it wont allow me to download songs and listen to them offline. Please help.
Roadie
280 Views
1 replies
0 likes
Bonjour tout est dans le titre, j,'ai souscrit aujourd'hui à un abonnement de 3 mois en premium pour 0.99€ , le reçu a bien été reçu par mail et pourtant mon compte est toujours free... que dois-je faire ?c,'est la premeire fosi que je passerai en pr...
Bonjour tout est dans le titre, j,'ai souscrit aujourd'hui à un abonnement de 3 mois en premium pour 0.99€ , le reçu a bien été reçu par mail et pourtant mon compte est toujours free... que dois-je f...
Casual Listener
257 Views
1 replies
1 likes
HeiJeg er en premium kunde og har vært det i mange år. Nå har jeg fått et problem med å spille ønskede spillelister of-line og on-line på min Iphone. Kan kun spille Shuffel Play.Om jeg åpner for Download, får jeg en tilbakemelding som sier ........."...
Hei Jeg er en premium kunde og har vært det i mange år. Nå har jeg fått et problem med å spille ønskede spillelister of-line og on-line på min Iphone. Kan kun spille Shuffel Play. Om jeg åpner for ...
196 Views
0 replies
0 likes
I paid for the 099p 3 month deal with out realsing it was for new users before. I have had premium before through my phone service but never brought it directly. The premimum worked on my PC for a while but not on the other apps and doesn't seem to w...
I paid for the 099p 3 month deal with out realsing it was for new users before. I have had premium before through my phone service but never brought it directly. The premimum worked on my PC...
188 Views
0 replies
0 likes
Hallo! I just paid Spotify premium for 3 months, But with wrong user! What should i do??
Hallo! I just paid Spotify premium for 3 months, But with wrong user! What should i do??
Community Legend
208 Views
1 replies
0 likes
I just bought Spotify premium but now all my music that I had on my account was deleted
I just bought Spotify premium but now all my music that I had on my account was deleted
Spotify Star
212 Views
1 replies
0 likes
I have been trying to activate the premium version for at least an hour now and I have not received the pin code. I used the Globe option to activate it but I still haven't received any pin code.
I have been trying to activate the premium version for at least an hour now and I have not received the pin code. I used the Globe option to activate it but I still haven't received any pin code.
Casual Listener
510 Views
2 replies
0 likes
I have a load but it says i have insufficient prepaid load
I have a load but it says i have insufficient prepaid load
185 Views
0 replies
0 likes
I paid for a spotify premium last May 30 2017. I used premium by then and I realized that my account was back to free today June 20. It was not a month of use. I already tried re-logging in in my app but it still says free.
I paid for a spotify premium last May 30 2017. I used premium by then and I realized that my account was back to free today June 20. It was not a month of use. I already tried re-logging in in my app...
Newbie
4623 Views
41 replies
0 likes
I made my payment yesterday and it was successful but i cant view my receipt also i have notifactions that my account is about to expire I check my prepaid and it was deducted successfully
I made my payment yesterday and it was successful but i cant view my receipt also i have notifactions that my account is about to expire I check my prepaid and it was deducted successfully
214 Views
0 replies
0 likes
I signed up for anext offer that said $10 for 3 months. Does that mean I paid a total of $10 for 3 months or I have to pay $10 for each month?
I signed up for anext offer that said $10 for 3 months. Does that mean I paid a total of $10 for 3 months or I have to pay $10 for each month?
158 Views
0 replies
0 likes
I bought a Denon amplifier part of the reason for the purchase was being able to use Spotify I am disappointed that I can only use it on Premium, also Students qualify for discount but over 65's do not, is there anything that can be done to help, ple...
I bought a Denon amplifier part of the reason for the purchase was being able to use Spotify I am disappointed that I can only use it on Premium, also Students qualify for discount but over 65's...
Casual Listener
349 Views
2 replies
0 likes
Im trying to get Spotify premium, so I payed with PayPal. So it works until I confirm it and it say processing and it takes me back to the payment method page. I have tried going incognito and logging in and out and nothing works. Amybody know how to...
Im trying to get Spotify premium, so I payed with PayPal. So it works until I confirm it and it say processing and it takes me back to the payment method page. I have tried going incognito and loggin...
Newbie
290 Views
2 replies
0 likes
Cancelled Premium but still being charged through a bank account I didn't know I'd authorised! Charged twice a month for a very long time! Sent info re the Payments Team - they sent it back suggesting I contact the Community Blog for answers! - I can...
Cancelled Premium but still being charged through a bank account I didn't know I'd authorised! Charged twice a month for a very long time! Sent info re the Payments Team - they sent it ba...
Casual Listener
353 Views
4 replies
0 likes
I want to downgrade from Premium to Free for one month, but I don't want to lose my library or my playlists. Would anyone tell me whether this is possible?
I want to downgrade from Premium to Free for one month, but I don't want to lose my library or my playlists. Would anyone tell me whether this is possible?
Casual Listener
369 Views
1 replies
0 likes
Hi! I paid for the complete year of premium and now I want to upgrade to the family plan, will I lose my remaining months (3) of paid premium?Thanks
Hi! I paid for the complete year of premium and now I want to upgrade to the family plan, will I lose my remaining months (3) of paid premium? Thanks
158 Views
0 replies
0 likes
HelloI paid for premium thought PayPal but to so far it didn't work or upgraded to the premium. It still says free on my subscription planWhat do you think is the problemThank you.
Hello I paid for premium thought PayPal but to so far it didn't work or upgraded to the premium. It still says free on my subscription plan What do you think is the problem Thank you.
Spotify Star
473 Views
5 replies
0 likes
I recently got a new phone and a new email, and to make things simple for me I created a whole new spotify account. I was planning to use the 7 day trial to see if it was truly still worth it to use Premium, but I noticed it no longer exists. Is this...
I recently got a new phone and a new email, and to make things simple for me I created a whole new spotify account. I was planning to use the 7 day trial to see if it was truly still worth i...
212 Views
0 replies
0 likes
Trouble with subscribing using smartload payment. I need help please. Thanks.
Trouble with subscribing using smartload payment. I need help please. Thanks.
156 Views
0 replies
0 likes
This comes up after I fill out all my information for the premium for family invite, I'm frustrated now because I've been trying to get my premium and it pops up that orange box everytime. What does this mean and how do I get the premium because they...
This comes up after I fill out all my information for the premium for family invite, I'm frustrated now because I've been trying to get my premium and it pops up that orange box everytime. What does ...
Newbie
336 Views
4 replies
0 likes
