Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 107301 Views
- 70 replies
- 9 likes
- 107301 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 13200 Views
- 25 replies
- 2 likes
- 13200 Views
- 25 replies
- 2 likes
Accepted Premium, have been charged and am not receiving service
Hi all. Several days ago I accepted the trial of Spotify Premium 3 months for $0.99. The payment has gone through my account and my spotify did an "update" but it still says I am on the free spotify, so I am hearing ads and cannot listen offline. I h...
- Hi all. Several days ago I accepted the trial of Spotify Premium 3 months for $0.99. The payment has gone through my account and my spotify did an "update" but it still says I am on th...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Joined Premium but instead of the 99 cent trial for 3 months I was charged $14.99?
Joined a couple days ago and thought I was getting the promo of 3 months premium for $0.99 but was charged $14.99 How do I get this fixed?laperkes09
- Joined a couple days ago and thought I was getting the promo of 3 months premium for $0.99 but was charged $14.99 How do I get this fixed? laperkes09
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Can't pay thru mobile load
Got an error. I'm trying to input my mobile number then when I hit Continue it just gives me an error message saying "oops something went wrong. Try again later or contact our support team" What should I do?!
- Got an error. I'm trying to input my mobile number then when I hit Continue it just gives me an error message saying "oops something went wrong. Try again later or contact our support team" What shou...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
My account is premium but I don't have the features
Hi.I have premium account and even says it on my profile in settings but I don't have the features like offline downloading!Please help!
- Hi. I have premium account and even says it on my profile in settings but I don't have the features like offline downloading! Please help!
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- Spotify Star
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Need Help Cancelling Subscription
I noticed I was charged $10 today on 6/2 so I login to my spotify account to cancel my subscription. However, there are no receipts and it says I'm Spotify Free. I do not want to be charged anymore and can't figure out how to cancel. I already looked...
- I noticed I was charged $10 today on 6/2 so I login to my spotify account to cancel my subscription. However, there are no receipts and it says I'm Spotify Free. I do not want to be charged anym...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Premium
Hola, me gustaría saber como puedo poner el premium en mi movil, porque me he metido al ordenador para hacer el pago y se me ha puesto en el ordenador pero no me deja usarlo en el movil. Pero yo no lo quiero en el ordenador.
- Hola, me gustaría saber como puedo poner el premium en mi movil, porque me he metido al ordenador para hacer el pago y se me ha puesto en el ordenador pero no me deja usarlo en el movil. Pero yo no l...
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
E-Gift Card Not Recieved
I purchased an E-Gift card for 1 month of spotify premium to be delievered via e-mail to the recepient on 06/02/2017 and the recepient has not recieved it. I cannot go back to see whether or not I entered the correct e-mail address or not. My order I...
- I purchased an E-Gift card for 1 month of spotify premium to be delievered via e-mail to the recepient on 06/02/2017 and the recepient has not recieved it. I cannot go back to see whether or no...
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
y******@gmail.com
I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed
- I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed
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- Spotify Star
- 4117 Views
- 1 replies
- 0 likes
- 4117 Views
- 1 replies
- 0 likes
BAITCLICK???
Followed a link from a Spotify email offering me 3 months of Premium for the price of one month. Got the Family Plan and paid the $14.99 thru my PayPal and now that the transaction was completed, it's saying I'm paid until next month??? The promo was...
- Followed a link from a Spotify email offering me 3 months of Premium for the price of one month. Got the Family Plan and paid the $14.99 thru my PayPal and now that the transaction was completed, it'...
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Doesn't let me to upgrade to premium
I've been trying to upgrade to premium for few weeks now, but it doesn't let me whatever I doI tried paying by paypal, once I click the button to pay on paypal site it redirects me to the spotify page that I've been on before and my subscription says...
- I've been trying to upgrade to premium for few weeks now, but it doesn't let me whatever I do I tried paying by paypal, once I click the button to pay on paypal site it redirects me to the spotify p...
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- Newbie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Cannot Pay By Mobile
It gives this error everytime: "Oops! Something went wrong, please try again or check out our testing help area" Tried clearing cache.Tried different browsers.Tried on PC and Mobile. Been trying for a few days.
- It gives this error everytime: "Oops! Something went wrong, please try again or check out our testing help area" Tried clearing cache. Tried different browsers. Tried on PC and Mo...
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- Casual Listener
- 223 Views
- 2 replies
- 0 likes
- 223 Views
- 2 replies
- 0 likes
Paguei boleto,mas não liberaram o premium
Paguei meu boleto hoje gostaria de saber quanto tempo demora para liberar a conta premium???
- Paguei meu boleto hoje gostaria de saber quanto tempo demora para liberar a conta premium???
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- Newbie
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Superuser Contribution Cuenta premium 3 meses
Amigos buenas noches descargue spotify en mi celular y me ofrecio la promocion de 3 meses por $9 a lo cuál ingrese y me mando una notificación diciendome que me llegaria un mensaje con mi número fe pedido. me llego un mensaje de spotify pero ya chequ...
- Amigos buenas noches descargue spotify en mi celular y me ofrecio la promocion de 3 meses por $9 a lo cuál ingrese y me mando una notificación diciendome que me llegaria un mensaje con mi número fe p...
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- Roadie
- 977 Views
- 1 replies
- 0 likes
- 977 Views
- 1 replies
- 0 likes
Mudança de cartao.
Boa tarde. Roubaram meu cartão e mesmo assim efetuei o pagsmento do cartão na loja no mês 05 maio, mas o pagamento não foi reconhecido pelo spotify e pedi outro cartão agora e gostaria de saber como faço para reconhecerem meu pagamento do mês passado...
- Boa tarde. Roubaram meu cartão e mesmo assim efetuei o pagsmento do cartão na loja no mês 05 maio, mas o pagamento não foi reconhecido pelo spotify e pedi outro cartão agora e gostaria de saber como ...
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Superuser Contribution Problema con suscrpcion de promocion de 3 meses por $300 pesos
Hola, soy de Chile, resulta que yo tengo una cuenta de spotify premium normal, anoche trate de suscribir la promocion de 3 meses por $300 pesos, con la cuenta de un familiar, pero con la misma tarjeta que tengo mi cuenta premium normal, al momento de...
- Hola, soy de Chile, resulta que yo tengo una cuenta de spotify premium normal, anoche trate de suscribir la promocion de 3 meses por $300 pesos, con la cuenta de un familiar, pero con la misma tarjet...
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- Roadie
- 412 Views
- 1 replies
- 0 likes
- 412 Views
- 1 replies
- 0 likes
PAGAMENTO DESCONTADO 3 VEZES
Boa tarde,Efetuei a compra do sportify para universitários, e quando o e-mail de confirmação chegou, cliquei na aba mas dizia que houve algum problema com o pagamento e que erá pra tentar novamente.Efetuei novamente, e agora estã debitando do meu car...
- Boa tarde, Efetuei a compra do sportify para universitários, e quando o e-mail de confirmação chegou, cliquei na aba mas dizia que houve algum problema com o pagamento e que erá pra tentar novamente...
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- 136 Views
- 0 replies
- 1 likes
- 136 Views
- 0 replies
- 1 likes
Re: Premium 3 months for €0,99
KatesHere, i had the same issue today when i bought Spotify Premium. I was supposed to get 3 moths for 9 kr (norwegian valuta), instead i only got one month for 99 kr.Btw, i used a Visa card for payment, if that makes it any easier.
- KatesHere, i had the same issue today when i bought Spotify Premium. I was supposed to get 3 moths for 9 kr (norwegian valuta), instead i only got one month for 99 kr. Btw, i used a Visa card for pa...
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- 146 Views
- 0 replies
- 0 likes
- 146 Views
- 0 replies
- 0 likes
Solved!! switch regular premium to family premium
HelloI would like to switch my spotify regular premium to premium family.But my new schedule premium regular subscription started yesterday the 23 may.If I switch on Family premium. Wil I loose the already paid regular premium subscription ? and repa...
- Hello I would like to switch my spotify regular premium to premium family. But my new schedule premium regular subscription started yesterday the 23 may. If I switch on Family premium. Wil I loose...
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- Casual Listener
- 380 Views
- 3 replies
- 0 likes
- 380 Views
- 3 replies
- 0 likes
Superuser Contribution Help! Can't buy gift card.
I've been trying today to get a gift card and all my working credit cards are not being accepted and no transactions are going through. I've tried AMEX, Visa and Mastercard multiple times. Is there a glitch in your website? Help! - Paula, SingaporeP....
- I've been trying today to get a gift card and all my working credit cards are not being accepted and no transactions are going through. I've tried AMEX, Visa and Mastercard multiple times. Is there a...
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- Spotify
- 262 Views
- 3 replies
- 0 likes
- 262 Views
- 3 replies
- 0 likes
Moving country and annual subscription
So I currently get Spotify premium through my Vodafone contract, I'm cancelling my contract as I'm going over to Canada to travel. Before I go I would like to pay for a years subscription in one lump sum as I won't have any income coming into my UK b...
- So I currently get Spotify premium through my Vodafone contract, I'm cancelling my contract as I'm going over to Canada to travel. Before I go I would like to pay for a years subscription in one lump...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes