Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hi, I'm trying to pay with my credit card but it keeps saying to enter the expiration date, and I did like so: 06/20 and 0620, but it won't let me.....help? Thanks!
Tengo Spority Premium y tengo problemas con el instalado en mi pc. Cuando quiero escuchar una canción en los menús de "Albums" o "Artistas", nunca toca la canción que pulso sino la primera de la lista. Es decir, si quiero escuchar la tercera o cuarta...
So I am a Spotify user and currently living in Indonesia. I am moving to Finland soon and how do I pay for my Spotify premium? Because every country has their own method of payment.
Hi, i haven't used spotify for a long time, but started again when we got a family subscription. It is my dad who has it, but somehow i started being charged 100kr a month (9.99$) (?). I have very little money, and this is affecting my economy, i thi...
I have paid for Spotify premium 6.99 euro,but I didn't want to do it. My problem is connected with account spotify. I have registrated from e-mail address and paid for trial period 0.99 euro,but now I can't to log in with e-mail address, because I do...
He intentado activar mi plan familiar premium y me dice que mi tarjeta esta teniendo problemas, ya intente varias veces y no me lo permite, podrian darme solucion porfavor.
Hi, I've just signed up to a mobile plan that includes spotify however I need to cancel my card payments and am not sure how to do this?
I get a free subscription for Spotify Premium through my phone plan. I have activated it through my service provider's website, but my account is not upgrading. I have attempted logging out and logging back in, I even went as far as uninstalling and ...
I have Spotify PREMIUM through my phone contract. It stopped working suddenly last week. I contacted my phone provider, and they confirmed I have Spotify Premium until October 2017, but I only have access to the free version. It had apparently been c...
Hi, I have a premium account and I was extend my account period with a gift card for 3 months. In this instance currently my premium account will continue to 3 months, still getting charged on my card why's that happening?
I was charged twice for my student premium account. Will Spotify just skip the payment for next month then or what? If so, how do they know to not bill me next month?? Thanks!
So are we being scammed here ? I've been paying/charged for premium $9.99 for 5 months and now my spotify is asking me to upgrade to premium but when I log in it says I'm in premium. I have to deal with ads and can't chose my preferred songs. Of cour...
Hi folks, Would like your input on a situation that I have. I upgraded my account to the Family Premium plan last month and was using it just fine. However, today I realized that I was downgraded to the free account. Did this happen to anyone esle?.
I upgraded to premium several months ago so I could get spotify on my roku TV. Now I see that for some reason our playlists aren't going to show up on the Roku app moving forward. Is this going to be fixed in the near future? If not, I'll probably ca...
Hi, I'm having a problem, every time I try to add my sister to my family plan when she accept the invitation code it shows a message that says something like "you can't be part of this family plan because we couldn't confirm that she lives on the sam...
I was following a link in my email to upgrade to premium and my card was charged, but subscription still says free not premium?
I have contacted support more than three times and sent in the requested scanned paid subscription and still cannot get my account unlocked.
i've been using a premium spotify account for many years and since about one year ago my account got filled with unwanted music, lots of horrible recommendations and weird abums advertisement on my new releases section. i remember that i had access t...
Hello! I've tried multiple times to upgrade to premium with multiple cards but I get the same error message saying,“Oops, seems your card or payment provider is having a bad day. Don’t worry, no money has been charged. Try again or use another paymen...
HelloI buyed a prepiad card from 10 euro I typed the code into my phone my phone says that i have a premium account but on my PC it says you have a payment from 0 euroDo i have to wait or something else