Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
E accedido al plan familiar de 28 soles mensuales con pago de tarjeta y me doy con la sorpresa qe me estan cobrando al rededir de 31 soles como es eso , ante una pronta respuesta
Newbie
E accedido al plan familiar de 28 soles mensuales con pago de tarjeta y me doy con la sorpresa qe me estan cobrando al rededir de 31 soles como es eso , ante una pronta respuesta
Julian
Moderator
384 Views
1 replies
0 likes
Hi. I used my other email just to subscribed to your .99 for 3 months and i am eligible. While i was doing it then when i click the start my premium it went back to the same page then i tried it again. Why am i charged 9.99 now?
Casual Listener
Hi. I used my other email just to subscribed to your .99 for 3 months and i am eligible. While i was doing it then when i click the start my premium it went back to the same page then i tried it agai...
128 Views
0 replies
0 likes
Me han cobrado la suscripción pero al momento de meterme a mi cuenta,no aparece que soy premium y en mi tarjeta si sale el cobro
Newbie
Me han cobrado la suscripción pero al momento de meterme a mi cuenta,no aparece que soy premium y en mi tarjeta si sale el cobro
Julian
Moderator
180 Views
1 replies
0 likes
Hola, siguen cobrando mi american express mes con mes sin embargo mi premium se desactivo desde hace tiempo... q hago???
Newbie
Hola, siguen cobrando mi american express mes con mes sin embargo mi premium se desactivo desde hace tiempo... q hago???
ErickRGuetta
Community Legend
268 Views
1 replies
0 likes
i clicked on the add 0.99e for 3 months but i was charged 9.99e instead...?? why??Can i get a refund?
Newbie
i clicked on the add 0.99e for 3 months but i was charged 9.99e instead...?? why?? Can i get a refund?
Julian
Moderator
340 Views
1 replies
0 likes
Pague por subscripcion premium, con mi tarjeta visa, el cobro fue cargado a mi tarjeta, pero sigo con cuenta free. Que debo hacer para solucionar ese error. Espero alguna respuesta. Gracias.
Casual Listener
Pague por subscripcion premium, con mi tarjeta visa, el cobro fue cargado a mi tarjeta, pero sigo con cuenta free. Que debo hacer para solucionar ese error. Espero alguna respuesta. Gracias.
Julian
Moderator
223 Views
1 replies
0 likes
Hello, no the internet my account says that I have premium, but in the app it says I have a free account. Help plis, I can't hear my music
Newbie
Hello, no the internet my account says that I have premium, but in the app it says I have a free account. Help plis, I can't hear my music
Maxim
Spotify Star
187 Views
1 replies
0 likes
Hello. I'm having a premium licence from my network provider which after contacting them seems to be still working but my spotify switched to free for no reason. Please help.
Newbie
Hello. I'm having a premium licence from my network provider which after contacting them seems to be still working but my spotify switched to free for no reason. Please help.
Maxim
Spotify Star
263 Views
1 replies
0 likes
Buena noches. Vengo amablemente a hacer el reclamo. Hoy, 15 de Junio de 2017 hice la cancelación de servicio premium de SPOTIFY. El respectivo pago del servicio sería mañana, lo que no entiendo es porqué me llegó un mensaje diciendo que se había hech...
Newbie
Buena noches. Vengo amablemente a hacer el reclamo. Hoy, 15 de Junio de 2017 hice la cancelación de servicio premium de SPOTIFY. El respectivo pago del servicio sería mañana, lo que no entiendo es po...
Julian
Moderator
389 Views
1 replies
0 likes
Why am I being charged twice in one month for the same subscription?Markdfa
Casual Listener
Why am I being charged twice in one month for the same subscription? Markdfa
Julian
Moderator
218 Views
1 replies
0 likes
I thought I had cancelled my premium account in April, but now in June I am being charged multiple times in one day. I'm struggling to make ends meet and now I have spotify stealing what little I have left?
Newbie
I thought I had cancelled my premium account in April, but now in June I am being charged multiple times in one day. I'm struggling to make ends meet and now I have spotify stealing what little I hav...
Julian
Moderator
195 Views
1 replies
0 likes
Hola buen dia, este mes contrate la promocion de spotify premium por $9 con una tarjeta de credito, el dia de hoy quiero cancelarla y me dice que no es posible porque esos $9 estan retenidos, por lo cual me urge que liberen ese dinero, para poder can...
Newbie
Hola buen dia, este mes contrate la promocion de spotify premium por $9 con una tarjeta de credito, el dia de hoy quiero cancelarla y me dice que no es posible porque esos $9 estan retenidos, por lo ...
150 Views
0 replies
0 likes
Hi, I am trying to get premium for the fist time, I want to get it with my debit card, but this option doesnt appear, only paypall and credit card. tks
Newbie
Hi, I am trying to get premium for the fist time, I want to get it with my debit card, but this option doesnt appear, only paypall and credit card. tks
Julian
Moderator
210 Views
1 replies
0 likes
I paid Dragonpay for a month subscription to Spotify Premium. The payment was verified on the same day, however, still not activated after 4 days now.
Newbie
I paid Dragonpay for a month subscription to Spotify Premium. The payment was verified on the same day, however, still not activated after 4 days now.
filippe2
Newbie
292 Views
1 replies
0 likes
Hi!I just realized that Spotify has been charging me double for six months. One payment through Paypal and other through Itunes, for the same account. I need to get my money back, or at least be free or charge for the next six months (since I already...
Newbie
Hi! I just realized that Spotify has been charging me double for six months. One payment through Paypal and other through Itunes, for the same account. I need to get my money back, or at least be fr...
Julian
Moderator
182 Views
1 replies
0 likes
Clicked on "GO PREMIUM" in Spotify>Settings and chose mode of payment. Chose Globe as service provider and entered my phone number and clicked on continue. However, i did not receive any sms for the pin to confirm my payment for the premium. Waited f...
Newbie
Clicked on "GO PREMIUM" in Spotify>Settings and chose mode of payment. Chose Globe as service provider and entered my phone number and clicked on continue. However, i did not receive any sms for t...
211 Views
0 replies
0 likes
So, it's my first subscription to Spotify premium, so I don't know how it works.I'm using Paypal to finish my transaction, but I can't pay, it always brings me to the main page (see picture) without getting the premium. Help Please
Newbie
So, it's my first subscription to Spotify premium, so I don't know how it works. I'm using Paypal to finish my transaction, but I can't pay, it always brings me to the main page (see picture) wi...
Maxim
Spotify Star
292 Views
1 replies
0 likes
Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what to do.
Newbie
Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what...
Maxim
Spotify Star
239 Views
1 replies
0 likes
My premium payment has processed but my application is still showing free and playing advertisements
Newbie
My premium payment has processed but my application is still showing free and playing advertisements
149 Views
0 replies
0 likes
Meu documento da faculdade foi verificado com sucesso mas quando clico no link, pede novamente para enviar documentação.
Newbie
Meu documento da faculdade foi verificado com sucesso mas quando clico no link, pede novamente para enviar documentação.
Bittencourt
Spotify Star
180 Views
1 replies
0 likes