Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 124829 Views
- 82 replies
- 10 likes
- 124829 Views
- 82 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14903 Views
- 27 replies
- 2 likes
- 14903 Views
- 27 replies
- 2 likes
increase of montly payment for premium membership without my consent
I am a member of Premium Family since the beginning of this year. I had agreed to pay about 15 TL per month. Spotify increased the payment to 20 TL without my approval. I think they had to ask first then raise,
- I am a member of Premium Family since the beginning of this year. I had agreed to pay about 15 TL per month. Spotify increased the payment to 20 TL without my approval. I think they had to ask first ...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Charged twice but only one receipt showing
There were two charges put to my card when I started Premium for Students. I put in my card information and then it took me to the step where you create a profile with your name, college, birth date. After inputing that information I hit submit a few...
- There were two charges put to my card when I started Premium for Students. I put in my card information and then it took me to the step where you create a profile with your name, college, birth date....
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- Community Legend
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Mi cuenta Premium quito a mis familiares
Estoy pagando una cuenta premium y tenia a mis familiares, recibí un correo donde tenían que actualizar sus datos, nunca pudieron arreglar esa sugerencia, los quitó y ahora les envío correo o el enlace y tampoco les permite agregarse a mi cuenta. Nec...
- Estoy pagando una cuenta premium y tenia a mis familiares, recibí un correo donde tenían que actualizar sus datos, nunca pudieron arreglar esa sugerencia, los quitó y ahora les envío correo o el enla...
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- Newbie
- 235 Views
- 2 replies
- 0 likes
- 235 Views
- 2 replies
- 0 likes
Premium paid but acc still free
Hi, i paid premium offer(R$1,99) using credit card, its already charged and already got email from spotify confirming the payment, but my account still "Free".
- Hi, i paid premium offer(R$1,99) using credit card, its already charged and already got email from spotify confirming the payment, but my account still "Free".
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- Spotify Star
- 263 Views
- 5 replies
- 0 likes
- 263 Views
- 5 replies
- 0 likes
Assinei premium e ainda continuo free
Assinei o premium descontaram no cartão e ainda continuo free
- Assinei o premium descontaram no cartão e ainda continuo free
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Premium
My premium account doesn't work. The payment is all done. And I have logged out and in again. But it still doesn't work. What now?
- My premium account doesn't work. The payment is all done. And I have logged out and in again. But it still doesn't work. What now?
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- Community Legend
- 197 Views
- 2 replies
- 1 likes
- 197 Views
- 2 replies
- 1 likes
Been paying for months
I must have signed up for a 99 cent month with my credit card but it kept charging and it has been months since I've even logged in and I didn't realize until it took my last $10 yesterday. Would I be able to get at least my last month refund?
- I must have signed up for a 99 cent month with my credit card but it kept charging and it has been months since I've even logged in and I didn't realize until it took my last $10 yesterday. Would I b...
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- Community Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Resubbing after moving to another country - lost of Premium account?
Hi everyone! I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library).I checked, and if I want to change the country of residence in my account, I have to giv...
- Hi everyone! I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library). I checked, and if I want t...
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- Spotify Star
- 573 Views
- 5 replies
- 0 likes
- 573 Views
- 5 replies
- 0 likes
Can not purchase 3 Months for 99 Cents option
I never had spotify premium before nor did I use any free trials or so. I tried to buy it in several browsers but it does not work for me It is stuck on this screen whenever I try to purchase it
- I never had spotify premium before nor did I use any free trials or so. I tried to buy it in several browsers but it does not work for me It is stuck on this screen whenever I try t...
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- Spotify Star
- 350 Views
- 6 replies
- 0 likes
- 350 Views
- 6 replies
- 0 likes
Premium - error
Hello,I am not able to became premium. I tried to pay but there is always an error it says in the fill out page.. i checked it is all corret. Someone can help ??
- Hello, I am not able to became premium. I tried to pay but there is always an error it says in the fill out page.. i checked it is all corret. Someone can help ??
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- Roadie
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Downgrade
Helo I need a down grade asap
- Helo I need a down grade asap
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- Community Legend
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
I canceled my subscription and I'm still getting charged
I've gone through all the quick links Spotify has to figure out how I can stop getting charged for Spotify after I've canceled. I don't have any other accounts, I only had one and every time I check to see if I still have premium it tells me I'm on t...
- I've gone through all the quick links Spotify has to figure out how I can stop getting charged for Spotify after I've canceled. I don't have any other accounts, I only had one and every time I check ...
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- Community Legend
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Issues Paying for Student Premium
I've recently had to get a new debit card and have been prompted to update my payment details. But everytime I try to enter my new card information I receive a message that says "Oops, seems your card or payment provider is having a bad day. Don't wo...
- I've recently had to get a new debit card and have been prompted to update my payment details. But everytime I try to enter my new card information I receive a message that says "Oops, seems your car...
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- Newbie
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
3 month for 99 cents
Just have a few questions about a deal spotify has.
- Just have a few questions about a deal spotify has.
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Tengo un problema con la suscripción
Desde hace unos meses mi familia y yo tenemos la cuenta premium, y de un día para otro se nos ha borrado la suscripción y nos aparece la cuenta gratuita. Nadie ha cancelado la suscripción de la familia, que problema puede haber?
- Desde hace unos meses mi familia y yo tenemos la cuenta premium, y de un día para otro se nos ha borrado la suscripción y nos aparece la cuenta gratuita. Nadie ha cancelado la suscripción de la famil...
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- Roadie
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Switched phones cant find my peemium account
have spotify premium on my old phone, when I downloaded spotify on my new phone my premium account doesn't show up. How do I access my premium account on my new phone? I don't care if I have to download all the songs again, I just want to pay for my ...
- have spotify premium on my old phone, when I downloaded spotify on my new phone my premium account doesn't show up. How do I access my premium account on my new phone? I don't care if I have to downl...
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- Community Legend
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Spotify - Card or payment provider having a bad day
Okay, so, recently my spotify payment failed. I expected this, due to the fact I didn't have sufficient funds in my bank account. I got paid around a few days later, and I still had this error message "Your subscription payment failed." I have tried ...
- Okay, so, recently my spotify payment failed. I expected this, due to the fact I didn't have sufficient funds in my bank account. I got paid around a few days later, and I still had this error m...
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- Casual Listener
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Unsubscribe
I need to unsubscribe due to lack of help to resolve my issue with spotify
- I need to unsubscribe due to lack of help to resolve my issue with spotify
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Solved!! I am suddenly being charged for Spotify Family - Did NOT sign up for this!
Suddenly my charges have increased by $5.00 without receiving any notification, and without selectig the Family plan. I am on the spotify premium plan, NOT the family plan. Suddenly I am being charged $5 additional this month. How can Spotify suddenl...
- Suddenly my charges have increased by $5.00 without receiving any notification, and without selectig the Family plan. I am on the spotify premium plan, NOT the family plan. Suddenly...
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- Newbie
- 3270 Views
- 5 replies
- 1 likes
- 3270 Views
- 5 replies
- 1 likes
cancelling account without password or username
i need to cancel my premium but i don't know the email password or username and ive logged out of oran's its been charging me since december
- i need to cancel my premium but i don't know the email password or username and ive logged out of oran's its been charging me since december
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- Community Legend
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes