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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75262 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140280 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80645 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270118 Views
159 replies
13 likes
Hi , im from brazil and i love spotify ... Im premium , and ever month i payied R$ 16,90 However , yesterday i changed my credit card number and update in site, but spotify created R$10,00 from my credit ... I update too in netflix and cabidy and the...
Hi , im from brazil and i love spotify ... Im premium , and ever month i payied R$ 16,90 However , yesterday i changed my credit card number and update in site, but spotify created ...
Casual Listener
227 Views
1 replies
0 likes
bought a code to activate the 6.99 promotion for 3 mounths and it is only worth a mounth
bought a code to activate the 6.99 promotion for 3 mounths and it is only worth a mounth
Spotify Star
351 Views
1 replies
0 likes
why do i have free still when it charged me for premium?? very upset and i would like my money back if they aren't giving me premium!!!
why do i have free still when it charged me for premium?? very upset and i would like my money back if they aren't giving me premium!!!
Community Legend
238 Views
1 replies
0 likes
I have got two error messages on my account page, Your subscription payment failed, and Your card's about to expire. It looks like everything is okay with my bank account and my card is not about to expire. But when I tried to enter my Account overvi...
I have got two error messages on my account page, Your subscription payment failed, and Your card's about to expire. It looks like everything is okay with my bank account and my c...
Roadie
327 Views
1 replies
0 likes
My card was charged twice last moth, one the 1st and the other the 14th, who can i contact about this?
My card was charged twice last moth, one the 1st and the other the 14th, who can i contact about this?
Roadie
259 Views
1 replies
0 likes
Öğrenci indiriminden premium almaya çalıştım olamdı ve 1 kaç gün sonra hesabımdan para çekildi fakat ben öğrenci. İndirimi formunu doldurmdan iptal ettim başka hesapla denedim ondada olmadı ama hesabımdan para çekilmiş
Öğrenci indiriminden premium almaya çalıştım olamdı ve 1 kaç gün sonra hesabımdan para çekildi fakat ben öğrenci. İndirimi formunu doldurmdan iptal ettim başka hesapla denedim ondada olmadı ama hesab...
Roadie
417 Views
1 replies
0 likes
Mein Sohn und ich können seit heute unseren SpotifyFamily Account nicht mehr nurzen. Es steht da, wir wären free Nutzer. Dabei wurde der Betrag per paypal abgezogen. Bei meinem Mann funktioniert sein Premium bzw. Der family Account. Was kann ich tun?...
Mein Sohn und ich können seit heute unseren SpotifyFamily Account nicht mehr nurzen. Es steht da, wir wären free Nutzer. Dabei wurde der Betrag per paypal abgezogen. Bei meinem Mann funktioniert sein...
236 Views
0 replies
0 likes
Today I got a error message that I need to purchase a preemium account when I tried to listen on Spotify on my music system. It worked yesterady but today I got that as an error message. It´s Bang & Olufsen´s sound system Beosound 5 I have. I´ve sear...
Today I got a error message that I need to purchase a preemium account when I tried to listen on Spotify on my music system. It worked yesterady but today I got that as an error message.  ...
210 Views
0 replies
0 likes
same problem here ....show premium on PC but free on ipad .. and it even play add stuff.Made sure to login with the correct username as in the receipt mail and the same as used when logging in on pc.and NO i will NOT use facebook.
same problem here .... show premium on PC but free on ipad .. and it even play add stuff. Made sure to login with the correct username as in the receipt mail and the same as used when logging...
186 Views
0 replies
1 likes
I recently switched from android over to an iPhone 7. Have had premium for over 3 months and no longer have it when I access my account with the new iPhone. I've gone online and it lists me as a free user despite my credit card statement showing a pa...
I recently switched from android over to an iPhone 7. Have had premium for over 3 months and no longer have it when I access my account with the new iPhone. I've gone online and it lists me as a free...
Community Legend
258 Views
1 replies
0 likes
I am getting billed for two different accounts on my one credit card how to stop both without knowing email or password
I am getting billed for two different accounts on my one credit card how to stop both without knowing email or password
Community Legend
290 Views
1 replies
0 likes
I paid for the 3 months of premium but my account still isn't letting me use my premium features? I've tried logging out and back in...do I have to wait awhile for it to work?
I paid for the 3 months of premium but my account still isn't letting me use my premium features? I've tried logging out and back in...do I have to wait awhile for it to work?
Roadie
367 Views
2 replies
0 likes
I bought a paysafe card and wanted to activate the 3 month's premium for 0.99/month (lasts for few more days) but it says that the paysafecard code isn't allowed for payments at Spotify.Although Spotify gives me the option to pay with paysafecard and...
I bought a paysafe card and wanted to activate the 3 month's premium for 0.99/month (lasts for few more days) but it says that the paysafecard code isn't allowed for payments at Spotify. Although Sp...
Spotify Star
700 Views
1 replies
0 likes
Hey guys,I'm having this issue where I have a premium account, yet some songs do not play when I am offline, eventhough it says that they are downloaded.How can I fix this?Thanks in advance.
Hey guys, I'm having this issue where I have a premium account, yet some songs do not play when I am offline, eventhough it says that they are downloaded. How can I fix this? Thanks in advance.
Casual Listener
738 Views
2 replies
0 likes
Hello everybody,Does anybody know how the cancelling procedure is, if i buid spotify by salt?? Need help!!!!
Hello everybody, Does anybody know how the cancelling procedure is, if i buid spotify by salt?? Need help!!!!
206 Views
0 replies
0 likes
Like the title says. The newly released app (for Windows 10 Store) automatically causes a green screen upon launch (you don't even get to use/see the app before the green screen). The specific green screen message is: UNEXPECTED_KERNEL_MODE_TRAP Are ...
Like the title says. The newly released app (for Windows 10 Store) automatically causes a green screen upon launch (you don't even get to use/see the app before the green screen). T...
634 Views
0 replies
0 likes
Last month my card was billed from Spotify 9.99. This month my card was billed 14.14 from iTunes. I do not want to bill from iTunes with the additional charge. How do I change my account so that I am only being billed 9.99 from Spotify directly and i...
Last month my card was billed from Spotify 9.99. This month my card was billed 14.14 from iTunes. I do not want to bill from iTunes with the additional charge. How do I change my account so that I am...
Composer
431 Views
1 replies
0 likes
I've been charged twice this month. Contacted Spotify and they just sent me a stock standard message saying they haven't and look at the reciepts section - well done.. of course I looked there first. I have contacted my credit card provider who have ...
I've been charged twice this month. Contacted Spotify and they just sent me a stock standard message saying they haven't and look at the reciepts section - well done.. of course I looked there ...
Composer
225 Views
1 replies
0 likes
Yesterday my premium stopped working and I don't know why. In my family we have family premium and it stopped working for all of us.
Yesterday my premium stopped working and I don't know why. In my family we have family premium and it stopped working for all of us.
Roadie
258 Views
1 replies
0 likes
Dear sirs, I cannot log in to get my upgradeand I can not log in to my account, too, yours, Frank Erasmus.
Dear sirs, I cannot log in to get my upgrade and I can not log in to my account, too, yours, Frank Erasmus.
Roadie
250 Views
1 replies
0 likes
