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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74751 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
139755 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80281 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269239 Views
159 replies
13 likes
As the title says my Facebook has been hacked and I am unsure how to unsub from Spotify because I no longer have acces to my Facebook account. I have tried to regain my Facebook but it doesnt work mainly because I am unable to log into the email link...
As the title says my Facebook has been hacked and I am unsure how to unsub from Spotify because I no longer have acces to my Facebook account. I have tried to regain my Facebook but it doesnt work ma...
Roadie
333 Views
1 replies
0 likes
I need to change the payment method for my premium service, but when I go into the website it only shows that I have the free service. I've verified that the email address is the same as the one I use to log into the app. The app shows that I have pr...
I need to change the payment method for my premium service, but when I go into the website it only shows that I have the free service. I've verified that the email address is the same as the on...
182 Views
0 replies
0 likes
I make a payment and i used premium for 1 week and then it back to spotify free. What can i do?Realice pago por premium y lo use solo por una semana, luego volvio a spotify free. Adjunto el comprobante de pago. Espero se pueda solucionar mi problema....
I make a payment and i used premium for 1 week and then it back to spotify free. What can i do? Realice pago por premium y lo use solo por una semana, luego volvio a spotify free. Adjunto el comprob...
Roadie
301 Views
1 replies
0 likes
I recently purchased the premium 99p for for 3 months however I've just checked my bank statement and they've charged me the full £9.99 which I wasn't expecting. Why did this happen and is there any way I can get my money back?
I recently purchased the premium 99p for for 3 months however I've just checked my bank statement and they've charged me the full £9.99 which I wasn't expecting. Why did this happen and is there any ...
Roadie
396 Views
1 replies
0 likes
Today my brother asked me if I would buy a premium for him. I agreed. When i finished the payment, the page said that he arleady used premium on his account before, what is not true. Is that because i used premium on my account? Can he get this offer...
Today my brother asked me if I would buy a premium for him. I agreed. When i finished the payment, the page said that he arleady used premium on his account before, what is not true. Is that because ...
Roadie
421 Views
1 replies
0 likes
Why can't avail to subscribe to premium user payable to globe telecom mobile?? Please take an action for this ASAP!
Why can't avail to subscribe to premium user payable to globe telecom mobile?? Please take an action for this ASAP!
Roadie
218 Views
1 replies
0 likes
I saw the deal for three months of Spotify premium for a dollar and for some reason it doesn't allow me to chose this option in my account. What to do? This is in addition to Spotify not recognizing my University as a University so I'm waiting for th...
I saw the deal for three months of Spotify premium for a dollar and for some reason it doesn't allow me to chose this option in my account. What to do? This is in addition to Spotify not recognizing ...
Casual Listener
1421 Views
5 replies
0 likes
I've just opened my spotify on mac and realised that some guy named Salar is playing something on his iphone through my account. Got quite spooked so I forced log out on all devices. The thing is that he was actually playing a playlist made by an acc...
I've just opened my spotify on mac and realised that some guy named Salar is playing something on his iphone through my account. Got quite spooked so I forced log out on all devices. The th...
Roadie
332 Views
3 replies
0 likes
Habe all meine offenen Posten bezahlt. Mein Account ist immer noch pausiert, warum? Wird das nicht automatisch auf Premium wieder umgewandelt ?
Habe all meine offenen Posten bezahlt. Mein Account ist immer noch pausiert, warum? Wird das nicht automatisch auf Premium wieder umgewandelt ?
Roadie
1729 Views
1 replies
0 likes
Hi, I've recently switched from a student plan to a family plan. Will my old student plan automatically be cancelled? If not, how do I cancel it?
Hi, I've recently switched from a student plan to a family plan. Will my old student plan automatically be cancelled? If not, how do I cancel it?
Roadie
259 Views
1 replies
0 likes
Hi, i just want to clarify. If i already availed the free premium from my account am i automatically unable to avail the premium for P129.00? Thanks!
Hi, i just want to clarify. If i already availed the free premium from my account am i automatically unable to avail the premium for P129.00? Thanks!
Roadie
227 Views
1 replies
0 likes
I signed up for Premium thinking I would pay 0.99 for 3 months but instead, it seems I'm paying 9.99$ per month... why is this ? See here :https://www.spotify.com/ca-en/ Please clarify quickly as this will affect whether I stay signed up or not. Than...
I signed up for Premium thinking I would pay 0.99 for 3 months but instead, it seems I'm paying 9.99$ per month... why is this ? See here : https://www.spotify.com/ca-en/ Please clarify qui...
Spotify Star
448 Views
3 replies
0 likes
My spotify premium doesn't work. I already uninstall the app but still i can't download any songs. It looks like it doesnt recognize my premium.
My spotify premium doesn't work. I already uninstall the app but still i can't download any songs. It looks like it doesnt recognize my premium.
Roadie
260 Views
1 replies
0 likes
Tenía un plan familiar que se pagaba con cargo a mi tarjeta de crédito, lo primero que sucedió es que el 14 de Junio mi perfil pasó a ser libre y los datos de pago de mi cuenta se habían eliminado, el mes pagado no había acabado. Para resolverlo simp...
Tenía un plan familiar que se pagaba con cargo a mi tarjeta de crédito, lo primero que sucedió es que el 14 de Junio mi perfil pasó a ser libre y los datos de pago de mi cuenta se habían eliminado, e...
186 Views
0 replies
0 likes
My monthly subscription just renewed and I want a refund since I canceled the subscription the same time as renewall. Can I get a refund from the last charge for the next 30 days.
My monthly subscription just renewed and I want a refund since I canceled the subscription the same time as renewall. Can I get a refund from the last charge for the next 30 days.
Spotify Star
208 Views
1 replies
0 likes
I'm trying to get the 3 months premium that's 0,99€ and when I go on paypal to pay it does go through everything but I don't get any final ok and it send me back to the paypal page to pay again as if I didn't do anything, when it's supposed to give m...
I'm trying to get the 3 months premium that's 0,99€ and when I go on paypal to pay it does go through everything but I don't get any final ok and it send me back to the paypal page to pay again ...
Spotify Star
260 Views
1 replies
0 likes
To avoid oblivion, I HAVE THE SAME PROBLEN THAN OTHERS SINCE JUNE 21. I AM PREMIUM BUT THE APP SAYS I'M FREE, HOW AND WHEN SPOTIFY WILL FIX THIS FRUSTRATING PROBLEM? THANK YOU!!
To avoid oblivion, I HAVE THE SAME PROBLEN THAN OTHERS SINCE JUNE 21. I AM PREMIUM BUT THE APP SAYS I'M FREE, HOW AND WHEN SPOTIFY WILL FIX THIS FRUSTRATING PROBLEM? THANK YOU...
Spotify Star
349 Views
3 replies
0 likes
Ho messo spotify sul pc, e ho fatto il login con email e passwor, ho fatto la stessa cosa dal telefono con stessa email e stessa password. Mi ha aperto dal telefono l'account, e ho pagato per il premium, l'ho fatto dal telefono perché non ero a casa....
Ho messo spotify sul pc, e ho fatto il login con email e passwor, ho fatto la stessa cosa dal telefono con stessa email e stessa password. Mi ha aperto dal telefono l'account, e ho pagato per il prem...
239 Views
0 replies
0 likes
I tried getting a pin code 10 times already and not a single code came. Please help me out. Its the 129 pesos for 3 months promo.
I tried getting a pin code 10 times already and not a single code came. Please help me out. Its the 129 pesos for 3 months promo.
Casual Listener
557 Views
1 replies
0 likes
