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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70766 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134548 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73359 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256861 Views
156 replies
13 likes
I want to change some users from my familiar plan I want to add new people and delete some old ones but I can't . It says to try another time but I have been trying for so long I don't know what to do
I want to change some users from my familiar plan I want to add new people and delete some old ones but I can't . It says to try another time but I have been trying for so long I don't know what to do
181 Views
0 replies
0 likes
Hola buenas tardes ayer contrate Premium y no puedo usarlo, quiero contactar a alguien que me ayude pues en el banco me reportan 3 cargos de spotify
Hola buenas tardes ayer contrate Premium y no puedo usarlo, quiero contactar a alguien que me ayude pues en el banco me reportan 3 cargos de spotify
176 Views
0 replies
0 likes
I chage phone and in new phone says free app but i been premium user now 7 month, the payments stil runs normal, what to do..
I chage phone and in new phone says free app but i been premium user now 7 month, the payments stil runs normal, what to do..
237 Views
0 replies
0 likes
Yeah, cause I'm not sure I want to give you that again since you've inexplicably lost it once.
Yeah, cause I'm not sure I want to give you that again since you've inexplicably lost it once.
Casual Listener
319 Views
2 replies
0 likes
Hello I live in Turkey and I can not get a premium for not using credit card and not being active in mobile payment country. Paypal stops its activities because it can not get a license in my country. I only have a chance to use a debit card called i...
Hello I live in Turkey and I can not get a premium for not using credit card and not being active in mobile payment country. Paypal stops its activities because it can not get a license in my country...
189 Views
0 replies
0 likes
I have been a premium member for years. Last night I tried to gift a premium subscription for my dad. I received an error saying there was a problem with my credit card so I tried a different card. I got the same error again. I called my bank and the...
I have been a premium member for years. Last night I tried to gift a premium subscription for my dad. I received an error saying there was a problem with my credit card so I tried a different card. I...
202 Views
0 replies
0 likes
Dear Spotify Crew and Users all over the world,I have a Dutch KPN subscription which allows me to use the Premium version of this great app.Please tell me how I can make sure I don't loose al my playlists I have created over the years when I terminat...
Dear Spotify Crew and Users all over the world, I have a Dutch KPN subscription which allows me to use the Premium version of this great app. Please tell me how I can make sure I don't loose al m...
234 Views
0 replies
0 likes
My Vodafone X deal that includes Spotify premium if I top up €20 a month is now telling me I have free version of Spotify?? My month was up today and topped up today too, I have all the rest of my monthly deal except for my Spotify premium??
My Vodafone X deal that includes Spotify premium if I top up €20 a month is now telling me I have free version of Spotify?? My month was up today and topped up today too, I have all the rest of my mo...
Community Legend
269 Views
1 replies
0 likes
Have a familiy plan through Telia but now my account suddenly is Spotify Free, all payments etc. has been handled correctly. What's wrong?
Have a familiy plan through Telia but now my account suddenly is Spotify Free, all payments etc. has been handled correctly. What's wrong?
Community Legend
224 Views
1 replies
0 likes
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
183 Views
0 replies
0 likes
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
193 Views
0 replies
0 likes
Hello,I subscribed for the premium since I saw an offer at HK$0.49 for 3 months so I clicked on it and I found that I got charged HK$58 on my credit card. The charge is deducted today (Jun 20,17) at 2:32pm on 20/06/2017 SPOTIFY P02B203FCD交易HKD58.00。C...
Hello, I subscribed for the premium since I saw an offer at HK$0.49 for 3 months so I clicked on it and I found that I got charged HK$58 on my credit card. The charge is deducted today (Jun 20,17) a...
190 Views
0 replies
0 likes
Hello,I subscribed for the premium since I saw an offer at 0.99$ for 3 months so I clicked on it and I see that I got charged 9.99$ on my credit card...
Hello, I subscribed for the premium since I saw an offer at 0.99$ for 3 months so I clicked on it and I see that I got charged 9.99$ on my credit card...
239 Views
0 replies
0 likes
I've opened an account using one email address and it was asking for a zip code and the price was in dollars so I've logged out and pressed the uk flag. Had to use a different email address as mine was already taken but it's still asking for a zip co...
I've opened an account using one email address and it was asking for a zip code and the price was in dollars so I've logged out and pressed the uk flag. Had to use a different email address as mine w...
196 Views
0 replies
0 likes
So I havn't subscribe to premium yet, because I want to know is there a way to set the expiry date of premium? Becuase I want to use the 3 months stuff and don't want to cost extra.
So I havn't subscribe to premium yet, because I want to know is there a way to set the expiry date of premium? Becuase I want to use the 3 months stuff and don't want to cost extra.
294 Views
0 replies
0 likes
Hi Spotify, I paid for the 3 month deal of Spotify Premium for $0.99 and it came up with a message saying I can't do the deal because I've "already subscribed" to the deal, I haven't. Anyway, I recieved a message (from my bank) saying I had to pay $0...
Hi Spotify, I paid for the 3 month deal of Spotify Premium for $0.99 and it came up with a message saying I can't do the deal because I've "already subscribed" to the deal, I haven't. Anyway...
Spotify Star
311 Views
1 replies
0 likes
Hello,I am general director of the largest public hospital in northeastern Brazil. A hospital that serves the most varied type of public. The reason for this correspondence is the following: I believe in music as a way to improve the patients we serv...
Hello, I am general director of the largest public hospital in northeastern Brazil. A hospital that serves the most varied type of public. The reason for this correspondence is the following: I beli...
Spotify Star
500 Views
1 replies
0 likes
HiI was charged 99 DKK. On your 9 DKK special offer. Why is that, when my friend only paid 9 DKK. For the exact same offer?
Hi I was charged 99 DKK. On your 9 DKK special offer. Why is that, when my friend only paid 9 DKK. For the exact same offer?
Spotify Star
828 Views
4 replies
0 likes
Have entered the code several times, but it keeps saying that the code is invalid.
Have entered the code several times, but it keeps saying that the code is invalid.
Newbie
279 Views
1 replies
0 likes
Hi i just i took up the offer and it doesnt say or (skip songs) as premium should . Had it have problems with the paying method?
Hi i just i took up the offer and it doesnt say or (skip songs) as premium should . Had it have problems with the paying method?
226 Views
0 replies
0 likes
