Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40836 Views
- 20 replies
- 1 likes
- 40836 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5199 Views
- 23 replies
- 2 likes
- 5199 Views
- 23 replies
- 2 likes
Charged too much
Once again I have been charged £9.99 on top of my £4.99 subscription
- Once again I have been charged £9.99 on top of my £4.99 subscription
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- Spotify Star
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
From normal premium to student premium!
Hi everyone!I already have a premium account. But I also am a student, and now I would like to use the discount!What do I have to do? Is there a way to switch or I have to deactivate it and subscribe again? If I had to, would I lose all the songs i'v...
- Hi everyone! I already have a premium account. But I also am a student, and now I would like to use the discount! What do I have to do? Is there a way to switch or I have to deactivate it and subsc...
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- Spotify Star
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
Premium or not?
I signed up for premium a little over a month ago. I would like to cancel and go back to the free version ( I am just not using it as much as I thought I would). I know I signed up for premium because I entered my CC info and I was chaged for the pre...
- I signed up for premium a little over a month ago. I would like to cancel and go back to the free version ( I am just not using it as much as I thought I would). I know I signed up for premium becaus...
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Payment
I pay spotify premium at a convenient store but do I need to have a credit card to use the premium? (sorry for my bad english)
- I pay spotify premium at a convenient store but do I need to have a credit card to use the premium? (sorry for my bad english)
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Premium
I thought i cancelled my premium subscription but I didn't and I got charged the $11 today, I haven't used it but I need that money to pay some urgent bills, am I able to cancel the subscription and get a refund? I haven't used Spotify yet also!?
- I thought i cancelled my premium subscription but I didn't and I got charged the $11 today, I haven't used it but I need that money to pay some urgent bills, am I able to cancel the subscription and ...
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- Spotify Star
- 141 Views
- 3 replies
- 0 likes
- 141 Views
- 3 replies
- 0 likes
Premium stopt working
Hi,I have had a premium account for quite some time now. Since yesterday it stopt working, we didn't change anything and are still paying. Can someone help me with this problem.
- Hi, I have had a premium account for quite some time now. Since yesterday it stopt working, we didn't change anything and are still paying. Can someone help me with this problem.
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Pago
I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not recognize that I am already premium
- I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not rec...
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- Spotify Star
- 279 Views
- 4 replies
- 0 likes
- 279 Views
- 4 replies
- 0 likes
Pago no autorizado
Me hicieron un cargo por 1188 sin mi autorizaciónComo puedo darlo de baja?!?Y que me devuelvan lo cobrado
- Me hicieron un cargo por 1188 sin mi autorización Como puedo darlo de baja?!? Y que me devuelvan lo cobrado
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- Spotify Star
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Won't accept my payment
keeps saying i don't have sufficient credits even though i have
- keeps saying i don't have sufficient credits even though i have
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Help
Have a premium account and picked up a new phone. How do I transfer my account over to the new phone?
- Have a premium account and picked up a new phone. How do I transfer my account over to the new phone?
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- Spotify Star
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for Student discount but no premium
I wanted to see if I could be eligible for the student discount, however after inputting my card details and school details it told me I was not. I was charged anyway!!! I wasn't eligible for premium, they charged me anyway, and even now I still don'...
- I wanted to see if I could be eligible for the student discount, however after inputting my card details and school details it told me I was not. I was charged anyway!!! I wasn't eligible for premium...
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- Spotify Legend
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Spotify premium- plan familiar Pago
Hola como están?El día de hoy se realizó el cargo de pago de mi cuenta premium pero quería hacer el cambio a la familiar mi duda es si se estaría cobrando la diferencia monetaria o tendría una adición a lo que se cargo hoy, es decir 6 +9?Quedo atenta...
- Hola como están? El día de hoy se realizó el cargo de pago de mi cuenta premium pero quería hacer el cambio a la familiar mi duda es si se estaría cobrando la diferencia monetaria o tendría una ad...
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
double dipping want to unsubscribe from spotify
Hi anyone i have been unsucessful trying toCancell 2 accounts that i have been paying for total cost a monghly is around about$35.00I have 2 accounts that i dont want because of the double dipping spotify has been doing......bouth accounts wont let m...
- Hi anyone i have been unsucessful trying to Cancell 2 accounts that i have been paying for total cost a monghly is around about$35.00 I have 2 accounts that i dont want because of the double dippin...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Payment
If I signed up for premium at the end of the month would it automatically take the money out of the account?
- If I signed up for premium at the end of the month would it automatically take the money out of the account?
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- Spotify Star
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Reopen account
My account got deleted that had three months of Spotify premium pre paid on it, is there any way I can reopen the account ?
- My account got deleted that had three months of Spotify premium pre paid on it, is there any way I can reopen the account ?
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- Spotify Star
- 1185 Views
- 1 replies
- 0 likes
- 1185 Views
- 1 replies
- 0 likes
Spotify charges $ 1,188.00 in my credit card without autorization
Hi good eveningI have a Spotify free acount since at last 2 years and i have no trouble or more issues with her. However today appear a charge for $ 1,188.00 in my credit card and when i look for the description found this: ADYEN*SPOTIFY. I apreciate...
- Hi good evening I have a Spotify free acount since at last 2 years and i have no trouble or more issues with her. However today appear a charge for $ 1,188.00 in my credit card and when i look for t...
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- Spotify Star
- 581 Views
- 2 replies
- 1 likes
- 581 Views
- 2 replies
- 1 likes
Solved!!Superuser Contribution I can´t add my wife to the premium account
Good morning, I have family account, but i can´t add my wife, this information is wrong address. I need help please! Thank you for attention!
- Good morning, I have family account, but i can´t add my wife, this information is wrong address. I need help please! Thank you for attention!
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- Regular
- 723 Views
- 3 replies
- 0 likes
- 723 Views
- 3 replies
- 0 likes
Spotify charged me 10 times more what I pay for premium twice! Now I don't know what to do
Today spotify charged me twice aroun 100 dls, I call my bank and the charged was made by the company. Where I can go to arrange this situation?
- Today spotify charged me twice aroun 100 dls, I call my bank and the charged was made by the company. Where I can go to arrange this situation?
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
adress on my spotify family account
how can I see my registred adress on my spotify family account?
- how can I see my registred adress on my spotify family account?
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- Newbie
- 550 Views
- 1 replies
- 1 likes
- 550 Views
- 1 replies
- 1 likes
Fiz o upgrade, mas a conta continua free
Fiz o upgrade para o spotify premium através do desconto para estudantes, foi autorizado e o pagamento confirmado, mas a conta continua free, não consigo utilizar os recursos premium mesmo já tendo pago.
- Fiz o upgrade para o spotify premium através do desconto para estudantes, foi autorizado e o pagamento confirmado, mas a conta continua free, não consigo utilizar os recursos premium mesmo já tendo p...
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- Spotify Star
- 165 Views
- 2 replies
- 0 likes
- 165 Views
- 2 replies
- 0 likes