Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124262 Views
- 81 replies
- 10 likes
- 124262 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14859 Views
- 27 replies
- 2 likes
- 14859 Views
- 27 replies
- 2 likes
under age person setting up account and payment from debit card
my son, at the age of 15, signed up to spotify FOC. he entered his debit card details and spotify now take £9.99 from his account on a monthly basis. the bank CANNOT stop this payment! it is from a debit card which means that even if he died now , un...
- my son, at the age of 15, signed up to spotify FOC. he entered his debit card details and spotify now take £9.99 from his account on a monthly basis. the bank CANNOT stop this payment!&nb...
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- 190 Views
- 0 replies
- 0 likes
- 190 Views
- 0 replies
- 0 likes
Solved!! Spotify asks for student information Even though I am not on a student premium account
Hi, When I was a student I had the spotify student premium account. After I graduated it transitioned to a normal premium account. On my account details page it just says "Premium", nothing about a student account. The problem is that I am trying to ...
- Hi, When I was a student I had the spotify student premium account. After I graduated it transitioned to a normal premium account. On my account details page it just says "Premium", nothing ...
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- Casual Listener
- 330 Views
- 4 replies
- 0 likes
- 330 Views
- 4 replies
- 0 likes
Premium on phone
I just bought premium on spotify, but it does not work properly?? Any suggestions? It is asking me if want to buy premium any way, but it does not show that i have it..
- I just bought premium on spotify, but it does not work properly?? Any suggestions? It is asking me if want to buy premium any way, but it does not show that i have it..
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- Spotify Star
- 134 Views
- 1 replies
- 1 likes
- 134 Views
- 1 replies
- 1 likes
Premium doesn't work
I pay 0.99€, spotify take the money from my card and only after the paymente says me that i've alredy used another promotion with other account. I think that spotify must check before payment, not after payment, if i can use the promotion. It's ridic...
- I pay 0.99€, spotify take the money from my card and only after the paymente says me that i've alredy used another promotion with other account. I think that spotify must check before payment, not af...
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- Spotify Star
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Canceling family suscription
I want to end my family premium sucription, yet i cant find where is the option to do that. And where is the support team of the company, all i see is the community forum, nothing else...
- I want to end my family premium sucription, yet i cant find where is the option to do that. And where is the support team of the company, all i see is the community forum, nothing else...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Paying for premium but don't have premium
Hi there, I've been a premium customer for over a year and for the last few months my acct seems to have defaulted to free with ads but I've still been paying for premium. How can this be rectified and I be reimbursed for payment of services I haven'...
- Hi there, I've been a premium customer for over a year and for the last few months my acct seems to have defaulted to free with ads but I've still been paying for premium. How can this be rectified a...
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- Community Legend
- 443 Views
- 8 replies
- 0 likes
- 443 Views
- 8 replies
- 0 likes
Spotify studenti
Ciao, ho un'account premium standard che si rinnoverà il 29 di questo mese, ma vorrei usuffruire dello sconto studenti. Per farlo devo prima disattivare il premium normale? e in tal caso questo mese pagherei altri 5 euro oltre i 10 già versati?Grazie...
- Ciao, ho un'account premium standard che si rinnoverà il 29 di questo mese, ma vorrei usuffruire dello sconto studenti. Per farlo devo prima disattivare il premium normale? e in tal caso questo mese ...
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- 142 Views
- 0 replies
- 0 likes
- 142 Views
- 0 replies
- 0 likes
Signed up for $0.99 offer and was declined, but the money is pending in my account anyway
I have been considering getting spotify for a while and when I saw the $0.99 for 3 months offer I thought now was as good a time as any. However, I signed up and it says that I was not eligible for the offer as I have taken a similar offer before, de...
- I have been considering getting spotify for a while and when I saw the $0.99 for 3 months offer I thought now was as good a time as any. However, I signed up and it says that I was not eligible for t...
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- Community Legend
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Solved!! Subsribed for premium, charged twice
Hii, Could someone help me with this situation please : I have tried to get upgrade for students and something did not work out, so I thought there are some issues with the authorization. Then I decided to get Premium when I had thought I will not be...
- Hii, Could someone help me with this situation please : I have tried to get upgrade for students and something did not work out, so I thought there are some issues with ...
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- Community Legend
- 421 Views
- 3 replies
- 0 likes
- 421 Views
- 3 replies
- 0 likes
Spotify premium
Hello, I already updated my ZIP Code on Facebook but I don't see the changes reflected on my Spotify account. My familiars were changed to freemium because they couldn't confirm the ZIP Code. What can I do?TIA!
- Hello, I already updated my ZIP Code on Facebook but I don't see the changes reflected on my Spotify account. My familiars were changed to freemium because they couldn't confirm the ZIP Code. What ca...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Débité à 9.99€ et 14.99€
Bonjour, j'ai actuellement été débité le 9 de ce mois à 9.99€ et ensuite le 29 du meme mois j'ai été débité de 14.99€ sans avoir changé mon abonnement family.J'aimerais en connaitre la raison et comment réctifier se doublon inutile.Merci
- Bonjour, j'ai actuellement été débité le 9 de ce mois à 9.99€ et ensuite le 29 du meme mois j'ai été débité de 14.99€ sans avoir changé mon abonnement family. J'aimerais en connaitre la raison et co...
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- 210 Views
- 0 replies
- 0 likes
- 210 Views
- 0 replies
- 0 likes
Premium promotion vs Student account
Hi everyone, If I subscribe for a premium account with the promotion : 0.99€ by month during three months then 9.99€ by month, can I switch to the student offer (4.99€ by month) after the three first months ? I'v got another question : If I subscribe...
- Hi everyone, If I subscribe for a premium account with the promotion : 0.99€ by month during three months then 9.99€ by month, can I switch to the student offer (4.99€ by month) after the th...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Assinatura
Bom dia!Fiz a assinatura do plano premium po 1,99 ao mês, porém meu app não está funcionando off line pois lá diz que meu teste grátis de três dos terminou e solicita que eu Assine o premium, porém já fiz a assinatura.ObrigadaEnviado do meu iPhone
- Bom dia! Fiz a assinatura do plano premium po 1,99 ao mês, porém meu app não está funcionando off line pois lá diz que meu teste grátis de três dos terminou e solicita que eu Assine o premium, porém...
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Fail to make payment
I entered a 11 digit phone number but it pops up as the photo shown below.... Im using digi telecommunications...
- I entered a 11 digit phone number but it pops up as the photo shown below.... Im using digi telecommunications...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
premium
Premium almak istiyorum kart bilgilerimi giriyorum kartınız kötü bir gün geçiriyor falan diyor kartımda 98 tl bakiye var neden böyle oluyor?
- Premium almak istiyorum kart bilgilerimi giriyorum kartınız kötü bir gün geçiriyor falan diyor kartımda 98 tl bakiye var neden böyle oluyor?
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Spotify special offer
I followed a link offering Spotify premium for £ 0.99 for three months but was charged £ 9,99 instead?!?!
- I followed a link offering Spotify premium for £ 0.99 for three months but was charged £ 9,99 instead?!?!
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- Spotify Star
- 370 Views
- 7 replies
- 0 likes
- 370 Views
- 7 replies
- 0 likes
Spotify Premium Continuously being hacked - will cancel
My Spotify Premium account is continuously being hacked. I login through Facebook, I have changed my password to Facebook multiple times and signed out of devices everywhere multiple times.They do not appear to have access to my Facebook or other acx...
- My Spotify Premium account is continuously being hacked. I login through Facebook, I have changed my password to Facebook multiple times and signed out of devices everywhere multiple times. They d...
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- Community Legend
- 476 Views
- 4 replies
- 0 likes
- 476 Views
- 4 replies
- 0 likes
Upgraded to family- how do they get logged in?
I've upgraded to family and emailed all of them -when they follow the link, they are asked to log in, who do they log in as? If they try to log in as themselves, it says no account, if they log in under my account, then it's not them. Going round in ...
- I've upgraded to family and emailed all of them -when they follow the link, they are asked to log in, who do they log in as? If they try to log in as themselves, it says no account, if they log in un...
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
I boguht premium without getting premium
Can someone help please... I bought this premium on spotify yesterday and i still havent got anything, ive got a receipt but no premium XD..
- Can someone help please... I bought this premium on spotify yesterday and i still havent got anything, ive got a receipt but no premium XD..
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Can a premium subscription expire?
Suddenly my Premium subscription turned out to be "Free subscription" without access to download my playlists to play offline. Now it says I need to start to subscribe on Premium (again?!). Has it happened to anyone? I have not canceled my Premium su...
- Suddenly my Premium subscription turned out to be "Free subscription" without access to download my playlists to play offline. Now it says I need to start to subscribe on Premium (again?!). Has it ha...
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes