Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 124716 Views
- 82 replies
- 10 likes
- 124716 Views
- 82 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14900 Views
- 27 replies
- 2 likes
- 14900 Views
- 27 replies
- 2 likes
Spotify special offer
I followed a link offering Spotify premium for £ 0.99 for three months but was charged £ 9,99 instead?!?!
- I followed a link offering Spotify premium for £ 0.99 for three months but was charged £ 9,99 instead?!?!
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- Spotify Star
- 370 Views
- 7 replies
- 0 likes
- 370 Views
- 7 replies
- 0 likes
Spotify Premium Continuously being hacked - will cancel
My Spotify Premium account is continuously being hacked. I login through Facebook, I have changed my password to Facebook multiple times and signed out of devices everywhere multiple times.They do not appear to have access to my Facebook or other acx...
- My Spotify Premium account is continuously being hacked. I login through Facebook, I have changed my password to Facebook multiple times and signed out of devices everywhere multiple times. They d...
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- Community Legend
- 476 Views
- 4 replies
- 0 likes
- 476 Views
- 4 replies
- 0 likes
Upgraded to family- how do they get logged in?
I've upgraded to family and emailed all of them -when they follow the link, they are asked to log in, who do they log in as? If they try to log in as themselves, it says no account, if they log in under my account, then it's not them. Going round in ...
- I've upgraded to family and emailed all of them -when they follow the link, they are asked to log in, who do they log in as? If they try to log in as themselves, it says no account, if they log in un...
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
I boguht premium without getting premium
Can someone help please... I bought this premium on spotify yesterday and i still havent got anything, ive got a receipt but no premium XD..
- Can someone help please... I bought this premium on spotify yesterday and i still havent got anything, ive got a receipt but no premium XD..
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Can a premium subscription expire?
Suddenly my Premium subscription turned out to be "Free subscription" without access to download my playlists to play offline. Now it says I need to start to subscribe on Premium (again?!). Has it happened to anyone? I have not canceled my Premium su...
- Suddenly my Premium subscription turned out to be "Free subscription" without access to download my playlists to play offline. Now it says I need to start to subscribe on Premium (again?!). Has it ha...
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes
change to the monthy payment for my Spotify premium
Hi there,I've just noticed a debit of 14,99 EUR for my spotify premium subscription for the month of june vs. usual 9,99 EUR.I've checked on line and it looks like I'm paying for a family subscription. I don't want one, so i just want to get back to ...
- Hi there, I've just noticed a debit of 14,99 EUR for my spotify premium subscription for the month of june vs. usual 9,99 EUR. I've checked on line and it looks like I'm paying for a family subscri...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Subscription using Paypal issues
PayPal is the only payment mode I can do to get Spotify premium. But every time I load the Spotify get premium page it shows *Form expired, please try again."I've used different browser and tried on my form but always shows that error.
- PayPal is the only payment mode I can do to get Spotify premium. But every time I load the Spotify get premium page it shows *Form expired, please try again." I've used different browser and tried o...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
I cant have premium on my prepaid mobile
Why cant i have premium on my prepaid mobile even i have still enough balance on it?
- Why cant i have premium on my prepaid mobile even i have still enough balance on it?
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
Solved!! Opting out of Premium Family
I am part of Premium Family. Can I opt out or cancel my subscription without referring it to the owner? If yes, will the owner be notified of my opting out?
- I am part of Premium Family. Can I opt out or cancel my subscription without referring it to the owner? If yes, will the owner be notified of my opting out?
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- Casual Listener
- 1039 Views
- 2 replies
- 0 likes
- 1039 Views
- 2 replies
- 0 likes
Charged twice per month
Hi Spotify team,I just recently checked my bank statement and saw that I was charged the family premium (17.99) which is fine but I was also charged again a few days later for standard premium (11.99). I've checked my account receipts and it only sta...
- Hi Spotify team, I just recently checked my bank statement and saw that I was charged the family premium (17.99) which is fine but I was also charged again a few days later for standard premium (11....
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Can't log in Spotify Premium
I suddenly can't log in at my Spotify premium. It acts as if I'm in a foreign country. While I'm just in Italy where I live.
- I suddenly can't log in at my Spotify premium. It acts as if I'm in a foreign country. While I'm just in Italy where I live.
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- Regular
- 435 Views
- 6 replies
- 0 likes
- 435 Views
- 6 replies
- 0 likes
My premium has changed to free!!
I can't change my account back to premium? I pay £12.99 every month I can't even use my speaker
- I can't change my account back to premium? I pay £12.99 every month I can't even use my speaker
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- 94 Views
- 0 replies
- 0 likes
- 94 Views
- 0 replies
- 0 likes
Cuenta Premium
Mi cuenta es premium pero al iniciar sesion en facebook, no me aparece Premium, que puedo hacer?
- Mi cuenta es premium pero al iniciar sesion en facebook, no me aparece Premium, que puedo hacer?
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Ya cancele mi cuenta premium y me cobraron
Adquirí el programa de 30 días gratis de spotify premium, lo cancelé a los 20 días (es decir antes de que cumpliera los 30 días). Me mandaron un correo diciendo que mi cuenta premium estaba cancelada y ya revisé varias veces y ya tengo el spotify en ...
- Adquirí el programa de 30 días gratis de spotify premium, lo cancelé a los 20 días (es decir antes de que cumpliera los 30 días). Me mandaron un correo diciendo que mi cuenta premium estaba cancelada...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Suscripción Premium
Hace 4 días estoy intentando realizar al pago de la suscripción premium, ya que el mes pasado no pude realizarlo. Al intentar pagar con la tarjeta de credito me arroja el siguiente mensaje.Ups, parece que tu tarjeta o proveedor de pago están teniendo...
- Hace 4 días estoy intentando realizar al pago de la suscripción premium, ya que el mes pasado no pude realizarlo. Al intentar pagar con la tarjeta de credito me arroja el siguiente mensaje. Ups...
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- Newbie
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Premium subscription moved to family same user in two phones, lost downloads
I had a premium subscription in two phones with different downloads in each one. When I got family subscription, I lost all downloads from one of the phones and cant acces this downloads with my husbands new accout. How do I get my downloads with my ...
- I had a premium subscription in two phones with different downloads in each one. When I got family subscription, I lost all downloads from one of the phones and cant acces this downloads with my husb...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Premium
I pay for premium every month. Songs will not play without wifi. Downloaded or not. What's up?
- I pay for premium every month. Songs will not play without wifi. Downloaded or not. What's up?
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- Community Legend
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Starting Spotify
I don't have an account yet. How do I take advantage of using both the 3 first months at .99 and then use the student discount at 4.99 instead of going to 9.99 or whatever. .?
- I don't have an account yet. How do I take advantage of using both the 3 first months at .99 and then use the student discount at 4.99 instead of going to 9.99 or whatever. .?
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- Community Legend
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Pay for student premium
I checked my bank account and I saw they took twice price for the student premium and also I don't have premium account yet.
- I checked my bank account and I saw they took twice price for the student premium and also I don't have premium account yet.
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- Community Legend
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Not Eligible For 3 Month premium
Hello. I trying to buy the 3 months for $9.99 premium but it's saying I'm not eligible for that subscription and I don't understand why. Can you please help me understand why this is happening? Thank you so much.
- Hello. I trying to buy the 3 months for $9.99 premium but it's saying I'm not eligible for that subscription and I don't understand why. Can you please help me understand why this is happening? Thank...
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- Community Legend
- 1149 Views
- 1 replies
- 0 likes
- 1149 Views
- 1 replies
- 0 likes