Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
191549 Views
121 replies
12 likes
- 191549 Views
- 121 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21926 Views
28 replies
4 likes
- 21926 Views
- 28 replies
- 4 likes
Still being charged for cancelled subscription
Hi,I cancelled my subscription about a month ago, but was still charged with auto debit from bank account. How do I contact Spotify to look into this?
Hi, I cancelled my subscription about a month ago, but was still charged with auto debit from bank account. How do I contact Spotify to look into this?
Spotify Star
136 Views
1 replies
0 likes
- 136 Views
- 1 replies
- 0 likes
Superuser Contribution Tripled billing
Hi!This month I received the bill three times in my credit card. Two of April and one of May.How can we solve this?The card statement is attached.
Hi! This month I received the bill three times in my credit card. Two of April and one of May. How can we solve this? The card statement is attached.
Casual Listener
234 Views
2 replies
0 likes
- 234 Views
- 2 replies
- 0 likes
Subscription changed from 4,99 to free?!
My subscription changed from 4,99 to being free for no reason. Now I have ads... Can someone help me?
My subscription changed from 4,99 to being free for no reason. Now I have ads... Can someone help me?
Casual Listener
193 Views
1 replies
0 likes
- 193 Views
- 1 replies
- 0 likes
Nao consigo assinar a conta premium.
Atualmente tenho uma conta free. Quero assinar a premium, na promoção dos tres meses, mas quando escolho a opção do cartao de crédito, preencho os dados e prossigo, a pagina fica carregando eternamente e nao passa disso. Sequer abre as opções de cart...
Atualmente tenho uma conta free. Quero assinar a premium, na promoção dos tres meses, mas quando escolho a opção do cartao de crédito, preencho os dados e prossigo, a pagina fica carregando eternamen...
164 Views
0 replies
0 likes
- 164 Views
- 0 replies
- 0 likes
How to change country settings and credit card?
Hi there,How to change country settings and credit card? Both are currently disabled.Thanks.AH
Hi there, How to change country settings and credit card? Both are currently disabled. Thanks. AH
Spotify Star
154 Views
1 replies
0 likes
- 154 Views
- 1 replies
- 0 likes
Paid 3 months but it turned out I paid only 1 month
I saw your promo on fb (PH) only 129 for 3 months premium and i paid online and it turned out that i only subscribed for 1 month only. What to do?
I saw your promo on fb (PH) only 129 for 3 months premium and i paid online and it turned out that i only subscribed for 1 month only. What to do?
Spotify Star
186 Views
1 replies
0 likes
- 186 Views
- 1 replies
- 0 likes
Until when will the P129 for 3months
hi until when will the p129 for 3 months will be available? thankyouuu
hi until when will the p129 for 3 months will be available? thankyouuu
Spotify Star
161 Views
1 replies
0 likes
- 161 Views
- 1 replies
- 0 likes
Paid Premium - two account
My sister and me got the premium account with the last Spotify offert (0.99 euro/month for three months) yesterday night and we paid with the same credit card. In the beginning Spotify wrote that there was a problem, but then we did. I discovered now...
My sister and me got the premium account with the last Spotify offert (0.99 euro/month for three months) yesterday night and we paid with the same credit card. In the beginning Spotify wrote that the...
Community Legend
159 Views
1 replies
0 likes
- 159 Views
- 1 replies
- 0 likes
paid for premium using paypal, didn't get either premium or refund
i tried paying for premium using my paypal account. money was charged but i haven't received premium. could i have my premium account activated or be refunded the money spent?
i tried paying for premium using my paypal account. money was charged but i haven't received premium. could i have my premium account activated or be refunded the money spent?
Spotify Star
166 Views
1 replies
0 likes
- 166 Views
- 1 replies
- 0 likes
I paid with a different card and they charged me 13$ instead of the 5.99
I paid with a different card than usual and spotify charged me in euros so it was even more than twice the charge. Please help I can't afford to loose twice the money for 1 month of my usual plan
I paid with a different card than usual and spotify charged me in euros so it was even more than twice the charge. Please help I can't afford to loose twice the money for 1 month of my usual pl...
Spotify Star
182 Views
1 replies
0 likes
- 182 Views
- 1 replies
- 0 likes
Can't have premium on my cellphone AND my computer at the same time
Hi, 2 months ago I created my premium account and it is working well on my cellphone, unfortunatelly it does not work on my computer. I have tried to log off and back on but the free version keeps coming back. How can I activate my premium on the com...
Hi, 2 months ago I created my premium account and it is working well on my cellphone, unfortunatelly it does not work on my computer. I have tried to log off and back on but the free version keeps co...
Spotify Star
162 Views
1 replies
0 likes
- 162 Views
- 1 replies
- 0 likes
why am l still seeing add's
l've just upgraded for 3 mouth's so why am still seeing add's... cheer's in advance,chris.
l've just upgraded for 3 mouth's so why am still seeing add's... cheer's in advance, chris.
Composer
218 Views
2 replies
0 likes
- 218 Views
- 2 replies
- 0 likes
Can I pay Family premium at onnce?
hey,hear in Germany a family premium account costs 14,99 € each month. I would like to pay this at once.There is an option to pay at one 119,99 € but I think this is for the usual premium account,right?
hey, hear in Germany a family premium account costs 14,99 € each month. I would like to pay this at once. There is an option to pay at one 119,99 € but I think this is for the usual premium account...
Spotify Star
138 Views
1 replies
0 likes
- 138 Views
- 1 replies
- 0 likes
premium renew enquiry
i had just paid for the $0.99 spotify premium and it said that i will have to pay $9.90 3 months later, so will they charge me?? but after 3 months i would like to not renew so how i do i stop it from renewing because i don't want to pay for it. ps i...
i had just paid for the $0.99 spotify premium and it said that i will have to pay $9.90 3 months later, so will they charge me?? but after 3 months i would like to not renew so how i do i stop it fro...
Spotify Star
180 Views
1 replies
0 likes
Premium
- 180 Views
- 1 replies
- 0 likes
Solved!! Summer offer
Hi, do you know whether a summer offer with 3 months for the price of 1 will be offered this year? Last time I had such an offer was Christmas.Is it that there is no such offer this summer or is it not avaiable in my country?
Hi, do you know whether a summer offer with 3 months for the price of 1 will be offered this year? Last time I had such an offer was Christmas. Is it that there is no such offer this summer or is ...
Spotify Star
467 Views
1 replies
0 likes
- 467 Views
- 1 replies
- 0 likes
Change account status
How do I change from premium to free account, without losing my playlists etc?I got an offer of six months free spotify premium from my telephonecompany (Telia)
How do I change from premium to free account, without losing my playlists etc? I got an offer of six months free spotify premium from my telephonecompany (Telia)
Community Legend
289 Views
1 replies
0 likes
- 289 Views
- 1 replies
- 0 likes
student subscription
I just signed up for the student subscription and was verified. However today I just payed for the next month on the regular premium subscription. If i update the subscription to a student one today will I be charged again? Or will it charge me in a ...
I just signed up for the student subscription and was verified. However today I just payed for the next month on the regular premium subscription. If i update the subscription to a student one today ...
Gig Goer
160 Views
1 replies
0 likes
- 160 Views
- 1 replies
- 0 likes
Cancel Order
I bought Spotify Premium for three months. It was accidental.How do I cancel the order and get my money refunded?
I bought Spotify Premium for three months. It was accidental. How do I cancel the order and get my money refunded?
Spotify Star
217 Views
1 replies
0 likes
- 217 Views
- 1 replies
- 0 likes
Student discount not applied for 2 months
My student discount was not applied for 2 months and I was charged the entire $9.99. Can this please be refunded? Thank You
My student discount was not applied for 2 months and I was charged the entire $9.99. Can this please be refunded? Thank You
Spotify Star
160 Views
1 replies
0 likes
- 160 Views
- 1 replies
- 0 likes
WHY DID I GET CHARGED ????
SO i tried to sign up for the .99 offer, and the app tells me that I already had used this offer. And then I see the charge on my card!!!!!its not the .99 its the principle GIVE ME MY MONEY BACK!!
SO i tried to sign up for the .99 offer, and the app tells me that I already had used this offer. And then I see the charge on my card!!!!! its not the .99 its the principle GIVE M...
Spotify Star
185 Views
1 replies
0 likes
- 185 Views
- 1 replies
- 0 likes