Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192959 Views
123 replies
12 likes
- 192959 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22009 Views
28 replies
4 likes
- 22009 Views
- 28 replies
- 4 likes
Superuser Contribution Spotify dont accept my credit card
I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything is in order, so ¿Why is the reason why I can not su...
I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything ...
Roadie
194 Views
1 replies
0 likes
- 194 Views
- 1 replies
- 0 likes
Help
I payed for My three months premium, but My account is still on FREE. What do I do?
I payed for My three months premium, but My account is still on FREE. What do I do?
Gig Goer
160 Views
1 replies
0 likes
- 160 Views
- 1 replies
- 0 likes
Was charged for spotify premium but my account hasn't been made premium yet.
I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with my data but it still says that my account is a fre...
I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with...
Community Legend
435 Views
3 replies
0 likes
- 435 Views
- 3 replies
- 0 likes
PayPal statement - paid. Spotify in browser - paid. Spotify app - free
I have paid my monthly subscription fee for premium, however unable to use premium features.Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free user.Have logged out and in again many times and still t...
I have paid my monthly subscription fee for premium, however unable to use premium features. Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free use...
Spotify Star
205 Views
1 replies
0 likes
- 205 Views
- 1 replies
- 0 likes
Why am i paying for something i cant find the song i was listening to
Why is there no history for all song not just for artist... just lazy
Why is there no history for all song not just for artist... just lazy
Casual Listener
151 Views
1 replies
0 likes
- 151 Views
- 1 replies
- 0 likes
Family plan
Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Please help
Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Ple...
Spotify Star
174 Views
1 replies
0 likes
- 174 Views
- 1 replies
- 0 likes
premium did not work and i PAYY
a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receiptbut when i enter to my account in my celphone and computer it says that i have the free account
a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receipt but when i enter to my account in my celphone and computer it s...
Casual Listener
191 Views
2 replies
0 likes
- 191 Views
- 2 replies
- 0 likes
Cancelamento e cobrança
Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
Spotify Star
160 Views
1 replies
0 likes
- 160 Views
- 1 replies
- 0 likes
Solved!! 3 meses de premium por $9
Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar.Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, y si el precio dicho es en dolares o pesos ARG.
Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar. Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, ...
Spotify Star
2432 Views
1 replies
0 likes
- 2432 Views
- 1 replies
- 0 likes
Solved!! Payed for Premium, still Spotify Free
My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And if the Premium is not showed in my drawer, I won't ...
My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And ...
Casual Listener
334 Views
2 replies
1 likes
- 334 Views
- 2 replies
- 1 likes
Paying for premium.. But i dont have acces to my Premium account only regular spotify ...?
Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist this is so inconvenient. I've been trying to figure this out for 3 days. Help please.
Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist😔 this is so inconvenient. I've been trying to fi...
Community Legend
229 Views
1 replies
0 likes
- 229 Views
- 1 replies
- 0 likes
Premium subscription promo
Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more", there is no "purchase" option, and when I try to s...
Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more",...
Gig Goer
145 Views
1 replies
0 likes
- 145 Views
- 1 replies
- 0 likes
Free Trial Help!
Dear Spotify,Yes, I have in fact used the free trial that was offered when I first downloaded Spotify. After my trial I didn't use the 30 day free trial, but I'm interested in the $0.99 for three months. Before subscribing, I checked the terms and co...
Dear Spotify, Yes, I have in fact used the free trial that was offered when I first downloaded Spotify. After my trial I didn't use the 30 day free trial, but I'm interested in the $0.99 for three...
Casual Listener
282 Views
2 replies
0 likes
- 282 Views
- 2 replies
- 0 likes
Problemas para obtener Premium.
Hola, llevo meses intentando cargar a mi tarjeta de crédito y débito "premium" y siempre me aparece lo mismo:"Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo ...
Hola, llevo meses intentando cargar a mi tarjeta de crédito y débito "premium" y siempre me aparece lo mismo: "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocup...
Spotify Star
192 Views
1 replies
0 likes
- 192 Views
- 1 replies
- 0 likes
My premium trial is due, but I don't know how to stop it
My premium for free for a month is due, but I don't know how to stop it I change the credit card number during the trial month.they told me there is something wrong with my card, but they don't really stop my account.I can still use it as a premium m...
My premium for free for a month is due, but I don't know how to stop it I change the credit card number during the trial month. they told me there is something wrong with my card, but they ...
Spotify Star
266 Views
1 replies
0 likes
- 266 Views
- 1 replies
- 0 likes
Charged me but there's a PROBLEM
Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want it cancelled or switched to student help please
Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want ...
Spotify Star
166 Views
1 replies
0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! Got charged 3 times for premium
I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
Spotify Star
247 Views
1 replies
0 likes
- 247 Views
- 1 replies
- 0 likes
Credit Card from Germany, but I live in Spain
Hi guys,My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked.And I cannot change the country from Germany to Spain because I don't have a Spanish Credit Card..Could you please assist?
Hi guys, My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked. And I cannot change the country from Germany to Spain becau...
Spotify Star
207 Views
1 replies
0 likes
- 207 Views
- 1 replies
- 0 likes
my premium hasn't worked
Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could I have signed it to the wrong account? Idrk what's ...
Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could ...
Spotify Star
166 Views
1 replies
0 likes
- 166 Views
- 1 replies
- 0 likes
problema de pago
Cambié de numero de tarjeta y al tratar de ingresar el nuevo metou de pago me dice que hay un problema con el banco y no me deja hacer el pago ni el registro de la tarjeta.
Cambié de numero de tarjeta y al tratar de ingresar el nuevo metou de pago me dice que hay un problema con el banco y no me deja hacer el pago ni el registro de la tarjeta.
Spotify Star
147 Views
1 replies
0 likes
- 147 Views
- 1 replies
- 0 likes