Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90530 Views
- 56 replies
- 5 likes
- 90530 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11391 Views
- 24 replies
- 2 likes
- 11391 Views
- 24 replies
- 2 likes
Solved!! problem with payment for premium
i have tried to pay for premium students but just cant do this so i paid for premium 0.99 for 3 months, so i dont get premium for students but my credit card just have lost money for students' premium. how can i get my money back, just because i have...
- i have tried to pay for premium students but just cant do this so i paid for premium 0.99 for 3 months, so i dont get premium for students but my credit card just have lost money for students' premiu...
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Updated app and lost account info
I updated my app and all my music is lost. It now also says my account is a free account in the app but the online account says I have premium.I can't recover any of my playlists nor will it let me stream offline
- I updated my app and all my music is lost. It now also says my account is a free account in the app but the online account says I have premium. I can't recover any of my playlists nor will it let me...
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
New premium subscription
Hi, I have ordered a new subscription for the first time and the ad showed that I should get 3 month for 0,99 PLN (in Poland) but insted of this it just took 19,99 PLN - a standard monthly payment. Why?
- Hi, I have ordered a new subscription for the first time and the ad showed that I should get 3 month for 0,99 PLN (in Poland) but insted of this it just took 19,99 PLN - a standard monthly p...
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- Spotify Star
- 220 Views
- 3 replies
- 0 likes
- 220 Views
- 3 replies
- 0 likes
Premium 0,99/3months payed but didn't get it
I payed with Paypall to get the Premium (special offer 3 months at 0.99), but after paying I didn't get the upgrade to the Premium service. Any idea about what to do?
- I payed with Paypall to get the Premium (special offer 3 months at 0.99), but after paying I didn't get the upgrade to the Premium service. Any idea about what to do?
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- Newbie
- 134 Views
- 1 replies
- 1 likes
- 134 Views
- 1 replies
- 1 likes
Problema con oferta premium
Resulta que el 18 de Mayo decidí comprar la oferta de 3 meses por 0.99 USD. Lo he intentado con dos cuentas diferentes y ha sido cargada en mi tarjeta, sin embargo no tengo premium en ninguna de las dos.
- Resulta que el 18 de Mayo decidí comprar la oferta de 3 meses por 0.99 USD. Lo he intentado con dos cuentas diferentes y ha sido cargada en mi tarjeta, sin embargo no tengo premium en ninguna de las ...
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- Newbie
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Al activar Spotify se generó el cobro en mi tarjeta ¡6 veces!
Al activar spotify para universitarios se me generó el cobro en mi tarjeta ¡seis veces! ¿Qué puedo hacer para solucionar dicho problema?
- Al activar spotify para universitarios se me generó el cobro en mi tarjeta ¡seis veces! ¿Qué puedo hacer para solucionar dicho problema?
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Spotify isn't letting my buy premium
So today my free spotify trial ran out and I went to buy the premium special for $0.99. I entered my paypal account (which had enough money in it) and everything was fine, until when I pressed "Agree & Pay" it loaded and didn't say that my transactio...
- So today my free spotify trial ran out and I went to buy the premium special for $0.99. I entered my paypal account (which had enough money in it) and everything was fine, until when I pressed "Agree...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Why am I being charged
I started spotify a few months ago and I noticed I was being charged even though my subscription is classified as "free". I would like to cancel these payments but I have no idea how to do so. I never signed up for a premium account or anything and i...
- I started spotify a few months ago and I noticed I was being charged even though my subscription is classified as "free". I would like to cancel these payments but I have no idea how to do so. I neve...
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Paid thru gcash prob
I paid thru gcash, input the number, my MPIN and all yet my subscription stays Free. I am so frustrated right now. I've waited and still nothing.
- I paid thru gcash, input the number, my MPIN and all yet my subscription stays Free. I am so frustrated right now. I've waited and still nothing.
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
Phone number
I'm trying to get ahold of Spotify because my bank account was charged for this but I have never subscribed to anything. I just need the phone number so I can take care of this
- I'm trying to get ahold of Spotify because my bank account was charged for this but I have never subscribed to anything. I just need the phone number so I can take care of this
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
I paid last night may 18,2017 it's not working and my credit card charge already. Thank you for us
Thank you for using your Citi Card ending in 0853 at Spotify P026D0C2A2 for 129.0. To view your account balance & recent transactions, download the Citi Mobile App at http://citi.asia/2feYNSR .
- Thank you for using your Citi Card ending in 0853 at Spotify P026D0C2A2 for 129.0. To view your account balance & recent transactions, download the Citi Mobile App at http://citi.asia/2feYNSR .
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- Spotify Star
- 295 Views
- 1 replies
- 0 likes
- 295 Views
- 1 replies
- 0 likes
Subscribed to 6 month trial with Fido, got Fido acc cancelled, Spotify remained unchanged. Help.
I got a 6 month free trial of premium with Fido but I cancelled my Fido account before the 6 months were up. The Spotify account linked with the Fido account in question remained unchanged. It's been over two months after the 6 month limit and I'm no...
- I got a 6 month free trial of premium with Fido but I cancelled my Fido account before the 6 months were up. The Spotify account linked with the Fido account in question remained unchanged. It's been...
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- Spotify Star
- 834 Views
- 1 replies
- 0 likes
- 834 Views
- 1 replies
- 0 likes
Invoice with two values
I have a premium family account. More in My stature is currently in a normal 16.90 prize, as a family 26.90. I need it to be arranged.
- I have a premium family account. More in My stature is currently in a normal 16.90 prize, as a family 26.90. I need it to be arranged.
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Superuser Contribution Premium to Family Subscription
I just switched to a Family Subscription & was invited by my fiancee. I initially had a Premium Subscription, but do not see my previous cc/ debit card info on the "Subscription" page. Does that mean it automatically removed that card? Is there a way...
- I just switched to a Family Subscription & was invited by my fiancee. I initially had a Premium Subscription, but do not see my previous cc/ debit card info on the "Subscription" page. Does that ...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution "Oops, seems your card or payment provider is having a bad day" message for no reason
I have used premium for some months. First my subscription, which I got through Vodafone Türkiye was ended abruptly. And my account was also deleted? At least I cannot reach the account anytmore. I guess Vodafone and Spotify ended their contract but ...
- I have used premium for some months. First my subscription, which I got through Vodafone Türkiye was ended abruptly. And my account was also deleted? At least I cannot reach the account anytmore. I g...
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- Roadie
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Premium not being applied to account
I purchased 3 months for €0.99 on Wednesday 17th May and my account was debited but I am still only a free user. I logged out and in multiple times.
- I purchased 3 months for €0.99 on Wednesday 17th May and my account was debited but I am still only a free user. I logged out and in multiple times.
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution My payment won't go through to start premium
I have a visa debit card. I just checked my balance today and I have exactly 20$ on it. Unfortunately I've tried at least 8 times to buy premium and it keeps saying it won't go through. What can I do? I can't use another card either.
- I have a visa debit card. I just checked my balance today and I have exactly 20$ on it. Unfortunately I've tried at least 8 times to buy premium and it keeps saying it won't go through. What can I do...
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- Roadie
- 551 Views
- 1 replies
- 1 likes
- 551 Views
- 1 replies
- 1 likes
Superuser Contribution Premium online
Helo, Why when i go into te online Spotify the page didnt assume my Premium Account?
- Helo, Why when i go into te online Spotify the page didnt assume my Premium Account?
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro no reconocido
Este mes recibí un mensaje de mi banco donde me dice que se realizó un cobro de plan familiar, y solo dice el username de la cuenta, pero no me pertenece esa cuenta, cómo puedo cancelarla?
- Este mes recibí un mensaje de mi banco donde me dice que se realizó un cobro de plan familiar, y solo dice el username de la cuenta, pero no me pertenece esa cuenta, cómo puedo cancelarla?
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Lost all my music
I've been paying for Spotify premium for many months now and out of nowhere I lost all my songs, playlists, and premium benefits.
- I've been paying for Spotify premium for many months now and out of nowhere I lost all my songs, playlists, and premium benefits.
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes