Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124277 Views
- 81 replies
- 10 likes
- 124277 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14860 Views
- 27 replies
- 2 likes
- 14860 Views
- 27 replies
- 2 likes
Payed twice in 1 month
Hi I bought Spotify premium 15th of May I have had Spotify premium for more than a year but a couple months ago i tried free.As I said I bought it 15th of May yet I have just been charged the 31th of May aswellWhat the F**k!?Paying per second week ??...
- Hi I bought Spotify premium 15th of May I have had Spotify premium for more than a year but a couple months ago i tried free. As I said I bought it 15th of May yet I have just been c...
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- Community Legend
- 948 Views
- 1 replies
- 0 likes
- 948 Views
- 1 replies
- 0 likes
I pay 4 times for a 1 month premium
There was a problem that i cant upload student document for student discont and i try 4 times and 4 times i pay it.
- There was a problem that i cant upload student document for student discont and i try 4 times and 4 times i pay it.
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- Community Legend
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Charging me
I cancelled the premium but it's still charging me another month and I don't want another month. The subscription is in transaction on my back account but how do I make sure it doesn't charge me again, because the Spotify website says that I have it ...
- I cancelled the premium but it's still charging me another month and I don't want another month. The subscription is in transaction on my back account but how do I make sure it doesn't charge me agai...
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- Community Legend
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
I deleted my account but but money was charged to my card
I need help!!! I made a student account at the wrong login (I was logged in to my mother's account, not mine). I wanted to repair this error, but they told me that I couldn't use my student data in my account because I had already used the benefit (o...
- I need help!!! I made a student account at the wrong login (I was logged in to my mother's account, not mine). I wanted to repair this error, but they told me that I couldn't use my student data...
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- Community Legend
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Signed up for premium with wrong account
I tried to cancel the trial, but it looks like my account was already charged the 99¢. How do I know that my card won't be charged the full $9.99 when the three month period is up? Or is it possible to switch this to another account?
- I tried to cancel the trial, but it looks like my account was already charged the 99¢. How do I know that my card won't be charged the full $9.99 when the three month period is up? Or is it possible ...
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- Community Legend
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Bought 99 cent premium but having trouble
I bought the 99 cent premium for 3 months, but for some reason when I log in the premium features have yet to take effect.I have tried logging out and logging back in on the same account, and deleting and re-downloading the app with no success.
- I bought the 99 cent premium for 3 months, but for some reason when I log in the premium features have yet to take effect. I have tried logging out and logging back in on the same account, and delet...
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- Community Legend
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Charged twice per month
how come i am being charged P129 for Spotify premium when I already have an ongoing subscription of P194/mo for Premium for family?To avoid paying any interest rate from my bank, i just paid my bill. But i want to find out why I am charged this addit...
- how come i am being charged P129 for Spotify premium when I already have an ongoing subscription of P194/mo for Premium for family? To avoid paying any interest rate from my bank, i just paid my b...
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- Casual Listener
- 204 Views
- 2 replies
- 0 likes
- 204 Views
- 2 replies
- 0 likes
Ya pague premium y no se activa
Ya pague la cuenta familiar y no se activa
- Ya pague la cuenta familiar y no se activa
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- Newbie
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Solved!! I was charged but I have got a 2 monthe free trial.
I started the free trial on March 28 and it's supposed to last 60 days, but I was already charfed for a month.
- I started the free trial on March 28 and it's supposed to last 60 days, but I was already charfed for a month.
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- Community Legend
- 320 Views
- 3 replies
- 0 likes
- 320 Views
- 3 replies
- 0 likes
Probemas
Olha gnt, eu sou spoty premiun n sei pq eu n consigo mais entrar na conta como premiun sendo q ta tudo pago, oq eu faço?!
- Olha gnt, eu sou spoty premiun n sei pq eu n consigo mais entrar na conta como premiun sendo q ta tudo pago, oq eu faço?!
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- 243 Views
- 0 replies
- 0 likes
- 243 Views
- 0 replies
- 0 likes
Spotify Upgrade
Can i use my paypal.me link for spotify premium upgrade?Help
- Can i use my paypal.me link for spotify premium upgrade? Help
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- Spotify Star
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
I WANT MY MONEY BACK
i did trial. canceled before 30 days. i was still charged. NO ONE TO CONTACT. THIS IS SO LOUSY. I WANT MY MONEY BACK. GIVE PPL ACCESS TO A HUMAN. AND HAVE GOOD CUSTOMER SERVICE. IM SO UPSET.
- i did trial. canceled before 30 days. i was still charged. NO ONE TO CONTACT. THIS IS SO LOUSY. I WANT MY MONEY BACK. GIVE PPL ACCESS TO A HUMAN. AND HAVE GOOD CUSTOMER SERVICE. IM SO UPSET.
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- Community Legend
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
I cancelled my Premium service prior to the 3 month deadline and am still getting charged
I called to ask that my Premium account be closed prior to the 3 month trial. It was not closed. I contacted Spotify to complain. They apologized and said they would refund the April dues. I see now that those dues were not recinded and the May due w...
- I called to ask that my Premium account be closed prior to the 3 month trial. It was not closed. I contacted Spotify to complain. They apologized and said they would refund the Apri...
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- Community Legend
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! @AskRockStars hye,im from malaysia.. i win a prize from coca cola..my prize is premium code for spot
@AskRockStars hye,im from malaysia.. i win a prize from coca cola..my prize is premium code for spotify acc...My question is how to enter/redeem my code? On which menu?
- @AskRockStars hye,im from malaysia.. i win a prize from coca cola..my prize is premium code for spotify acc... My question is how to enter/redeem my code? On which menu?
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- Casual Listener
- 1270 Views
- 2 replies
- 0 likes
- 1270 Views
- 2 replies
- 0 likes
Bought premium but it doesnt work
Hey I just bought premium for 3 months. I got it confirmed by an email sent to me telling me that it was done and all but when i go into spotify on my phone and try to pick a song or skip it doesnt work. It says i need to buy premium. Ive dubble chec...
- Hey I just bought premium for 3 months. I got it confirmed by an email sent to me telling me that it was done and all but when i go into spotify on my phone and try to pick a song or skip it...
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- Spotify Star
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Solved!! Not sure if I am eligible for the 99p premium offer
Info: I have only used the 1 month free trial on my account. I have never signed up to premium before So I dont know from what page I clicked the "3 month 99p premium offer", but when the page opened at the top it said something like "you are not eli...
- Info: I have only used the 1 month free trial on my account. I have never signed up to premium before So I dont know from what page I clicked the "3 month 99p premium offer", but when the pa...
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- Spotify Star
- 447 Views
- 5 replies
- 0 likes
- 447 Views
- 5 replies
- 0 likes
Change payment information
How can I change my payment information without using google. Please its urgent.
- How can I change my payment information without using google. Please its urgent.
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Reenvio de Código (Plano Familia)
Olá, Fui convidado pelo meu irmão a um tempo atrás para o Spotify (ele assinou o plano família). Cliquei no link e entrei no Spotify. Depois de um tempo, percebi que a minha conta continuava Free (não sabia que precisava colocar um código na página d...
- Olá, Fui convidado pelo meu irmão a um tempo atrás para o Spotify (ele assinou o plano família). Cliquei no link e entrei no Spotify. Depois de um tempo, percebi que a minha conta continuava...
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- 939 Views
- 0 replies
- 0 likes
- 939 Views
- 0 replies
- 0 likes
Double billed this month
This is my third contact regarding this same issue. I have been charged twice this month for service, first on 5/22/2017, then again on 5/29/2017. Neither of these charges are pending, but instead both were deducted in the amount of $9.99. I have als...
- This is my third contact regarding this same issue. I have been charged twice this month for service, first on 5/22/2017, then again on 5/29/2017. Neither of these charges are pending, but instead bo...
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- Community Legend
- 1778 Views
- 3 replies
- 0 likes
- 1778 Views
- 3 replies
- 0 likes
Unable To Purchase Premium
Whenever I try to purchase premium with paypal, it directs me to the paypal page. But after I click purchase, it directs me back to the payment methods page. Please help
- Whenever I try to purchase premium with paypal, it directs me to the paypal page. But after I click purchase, it directs me back to the payment methods page. Please help
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- Spotify Star
- 1097 Views
- 3 replies
- 0 likes
- 1097 Views
- 3 replies
- 0 likes