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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71002 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134776 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73705 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257301 Views
156 replies
13 likes
I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with my data but it still says that my account is a fre...
I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with...
Community Legend
516 Views
3 replies
0 likes
I have paid my monthly subscription fee for premium, however unable to use premium features.Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free user.Have logged out and in again many times and still t...
I have paid my monthly subscription fee for premium, however unable to use premium features. Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free use...
Spotify Star
286 Views
1 replies
0 likes
Why is there no history for all song not just for artist... just lazy
Why is there no history for all song not just for artist... just lazy
Casual Listener
202 Views
1 replies
0 likes
Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Please help
Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Ple...
Spotify Star
241 Views
1 replies
0 likes
a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receiptbut when i enter to my account in my celphone and computer it says that i have the free account
a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receipt but when i enter to my account in my celphone and computer it s...
Casual Listener
267 Views
2 replies
0 likes
Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
Spotify Star
213 Views
1 replies
0 likes
Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar.Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, y si el precio dicho es en dolares o pesos ARG.
Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar. Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, ...
Spotify Star
2532 Views
1 replies
0 likes
My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And if the Premium is not showed in my drawer, I won't ...
My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And ...
Casual Listener
419 Views
2 replies
1 likes
Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist this is so inconvenient. I've been trying to figure this out for 3 days. Help please.
Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist😔 this is so inconvenient. I've been trying to fi...
Community Legend
288 Views
1 replies
0 likes
Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more", there is no "purchase" option, and when I try to s...
Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more",...
Gig Goer
234 Views
1 replies
0 likes
Dear Spotify,Yes, I have in fact used the free trial that was offered when I first downloaded Spotify. After my trial I didn't use the 30 day free trial, but I'm interested in the $0.99 for three months. Before subscribing, I checked the terms and co...
Dear Spotify, Yes, I have in fact used the free trial that was offered when I first downloaded Spotify. After my trial I didn't use the 30 day free trial, but I'm interested in the $0.99 for three...
Casual Listener
351 Views
2 replies
0 likes
Hola, llevo meses intentando cargar a mi tarjeta de crédito y débito "premium" y siempre me aparece lo mismo:"Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo ...
Hola, llevo meses intentando cargar a mi tarjeta de crédito y débito "premium" y siempre me aparece lo mismo: "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocup...
Spotify Star
231 Views
1 replies
0 likes
My premium for free for a month is due, but I don't know how to stop it I change the credit card number during the trial month.they told me there is something wrong with my card, but they don't really stop my account.I can still use it as a premium m...
My premium for free for a month is due, but I don't know how to stop it I change the credit card number during the trial month. they told me there is something wrong with my card, but they ...
Spotify Star
344 Views
1 replies
0 likes
Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want it cancelled or switched to student help please
Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want ...
Spotify Star
224 Views
1 replies
0 likes
I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
Spotify Star
318 Views
1 replies
0 likes
Hi guys,My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked.And I cannot change the country from Germany to Spain because I don't have a Spanish Credit Card..Could you please assist?
Hi guys, My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked. And I cannot change the country from Germany to Spain becau...
Spotify Star
261 Views
1 replies
0 likes
Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could I have signed it to the wrong account? Idrk what's ...
Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could ...
Spotify Star
210 Views
1 replies
0 likes
Cambié de numero de tarjeta y al tratar de ingresar el nuevo metou de pago me dice que hay un problema con el banco y no me deja hacer el pago ni el registro de la tarjeta.
Cambié de numero de tarjeta y al tratar de ingresar el nuevo metou de pago me dice que hay un problema con el banco y no me deja hacer el pago ni el registro de la tarjeta.
Spotify Star
199 Views
1 replies
0 likes
Hi I just payed for a 10 dollar gift card and I want to use it to get Spotify premium but I don't have the option to pay with Google Wallet. That's the only way I can get it
Hi I just payed for a 10 dollar gift card and I want to use it to get Spotify premium but I don't have the option to pay with Google Wallet. That's the only way I can get it
Spotify Star
882 Views
1 replies
0 likes
Hello, I just went to login to my Spotify account for the first time on a new computer and I got the message "Your last payment didn't work", however I have checked my accounts and have reciepts that say otherwise. Can someone help me please?ThanksAl...
Hello, I just went to login to my Spotify account for the first time on a new computer and I got the message "Your last payment didn't work", however I have checked my accounts and have reci...
Spotify Star
235 Views
1 replies
0 likes
