Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 78542 Views
- 49 replies
- 3 likes
- 78542 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9974 Views
- 23 replies
- 2 likes
- 9974 Views
- 23 replies
- 2 likes
Superuser Contribution One of my family members can't log in to my family premium account
Hello! I have invited my husband, children and mother to my premium account, all of them have logged in easily except my mother. We all live in the same place and we have followed the same steps for her subscription than we did with the children, but...
- Hello! I have invited my husband, children and mother to my premium account, all of them have logged in easily except my mother. We all live in the same place and we have followed the same steps for ...
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- Roadie
- 735 Views
- 1 replies
- 0 likes
- 735 Views
- 1 replies
- 0 likes
Re: I paid for my premium account but it still says I haven't paid.
Hi , i wonder why gets tider of 99 kroner of my account i am primium free ? if i have to pay i will cans accout.Att Santa
- Hi , i wonder why gets tider of 99 kroner of my account i am primium free ? if i have to pay i will cans accout. Att Santa
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- 314 Views
- 0 replies
- 0 likes
- 314 Views
- 0 replies
- 0 likes
miltary overseas
My wife and I live in Germany. I signed up for the family plan, my bank card is american so it made me switched me to USA, my wife is still says country german, and when she goes to change it the only option is Germany. It wont let me add her until w...
- My wife and I live in Germany. I signed up for the family plan, my bank card is american so it made me switched me to USA, my wife is still says country german, and when she goes to change it the onl...
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Can't Cancel Premium Subscription
I can't cancel my premium subscribtion, it shows up as "We're all mixed up". This also prevents me listening music or accessing playlist. I want to downgrade to SpotifyFree.
- I can't cancel my premium subscribtion, it shows up as "We're all mixed up". This also prevents me listening music or accessing playlist. I want to downgrade to SpotifyFree.
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- Regular
- 489 Views
- 2 replies
- 0 likes
- 489 Views
- 2 replies
- 0 likes
Can't Redeem Gift Cards
I have been bought some £10 gift cards for spotify, I redeemed the first one and said I have a months free spotify instead of £10, when I am only charged £5 (as I am a student). The second card, which has been un touched and has the activation receip...
- I have been bought some £10 gift cards for spotify, I redeemed the first one and said I have a months free spotify instead of £10, when I am only charged £5 (as I am a student). The second card, whic...
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- Spotify Star
- 318 Views
- 3 replies
- 0 likes
- 318 Views
- 3 replies
- 0 likes
Premium - pay monthly not once
I want to switch to premium with monthly payments, is this still an option? I currently have the student discount, however, I need to update my payment details but I'm no longer a student, so I would like to switch to premium. I have found where you ...
- I want to switch to premium with monthly payments, is this still an option? I currently have the student discount, however, I need to update my payment details but I'm no longer a student, s...
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- Casual Listener
- 703 Views
- 2 replies
- 0 likes
- 703 Views
- 2 replies
- 0 likes
No payment details asked
hey, I just signed up for a premium account (student option). Everything worked and I wanted to do the monthly billing thing. My premium is activated, however I have not been asked for any payment details...? How will they withdraw money, if they don...
- hey, I just signed up for a premium account (student option). Everything worked and I wanted to do the monthly billing thing. My premium is activated, however I have not been asked for any payment de...
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- 161 Views
- 0 replies
- 0 likes
- 161 Views
- 0 replies
- 0 likes
Payed twice for Premium in one month
Hi there, can someone help me please?I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to find out what happens next month.Has anyone been in ...
- Hi there, can someone help me please? I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to...
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- Community Legend
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
I can't pay with my debit card
So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.''. It has money in it and I can pay for my...
- So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment...
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- Community Legend
- 837 Views
- 1 replies
- 0 likes
- 837 Views
- 1 replies
- 0 likes
Solved!! Registered as student by mistake
I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what can I do?
- I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what ...
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- Community Legend
- 653 Views
- 1 replies
- 0 likes
- 653 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can't log in...
An Payment went wrong and I think my account is blocked. I'm trying to get in my account but I get this message:Deze pagina werkt nietwww.spotify.com heeft je te vaak omgeleid. Probeer je cookies te wissen.ERR_TOO_MANY_REDIRECTSTranslation: Page does...
- An Payment went wrong and I think my account is blocked. I'm trying to get in my account but I get this message: Deze pagina werkt niet www.spotify.com heeft je te vaak omgeleid. ...
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- Community Legend
- 979 Views
- 10 replies
- 0 likes
- 979 Views
- 10 replies
- 0 likes
Solved!! Cancelled but still got charged
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified everything?) But um, it still charged me the 3,49€ of t...
- Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified ever...
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- Spotify Star
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Mobile payment
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try to pay, it ends up saying that my credit is insuff...
- So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try...
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
3 Months for $0.99
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
- When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Started trial and taken payment?!?
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
- Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Subscription problem
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd..but still i couldn't get a premium..From: TurkeyAnd sorry for my bad english
- I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd.. but still i couldn't get a premium.. From: Turkey An...
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- 312 Views
- 0 replies
- 0 likes
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Credit CardPaymentPayment ProblemsSubscriptionTurkey
- 312 Views
- 0 replies
- 0 likes
Superuser Contribution No me permite pagar premium con tarjeta ni paypal
Hola.Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pago Netflix, Steam, Origin, Battle.net y Amazon sin ni...
- Hola. Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pa...
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- Casual Listener
- 1591 Views
- 3 replies
- 0 likes
- 1591 Views
- 3 replies
- 0 likes
Charged thrice! Please help.
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...
- I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...
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- Spotify Star
- 364 Views
- 1 replies
- 0 likes
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Charged thricePaymentsupgrade
- 364 Views
- 1 replies
- 0 likes
Cancel button for premium isn't working
I keep trying to press the cancel button before the trial is up, but nothing is happening
- I keep trying to press the cancel button before the trial is up, but nothing is happening😡
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- Spotify Star
- 338 Views
- 1 replies
- 0 likes
- 338 Views
- 1 replies
- 0 likes
Cargo en tarjeta de crédito
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero ahora no quiero esa promoción (no subí ningún archivo a Sheer...
- Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero a...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes