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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70205 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134160 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72418 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255664 Views
156 replies
13 likes
ja faz dois dias que realizei o pagamento do boleto e minha conta continua Free
ja faz dois dias que realizei o pagamento do boleto e minha conta continua Free
Spotify Star
300 Views
3 replies
0 likes
Hi. How can I trace an account that is still being charged on my credit card for Premium subscription? I can't seem to track what particular account...I'm still being charged every month on my credit card even though I'm not using my spotify accounts...
Hi. How can I trace an account that is still being charged on my credit card for Premium subscription? I can't seem to track what particular account...I'm still being charged every mo...
Spotify Star
295 Views
3 replies
0 likes
Gerekli olan kutucukları doldurduğum halde bana "Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kullan." hatası karşıma çıkıp duruyor daha önce kayıt aç...
Gerekli olan kutucukları doldurduğum halde bana "Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kulla...
Moderator
490 Views
1 replies
0 likes
When i want to get he 99 cent offer i can only pay via paypal, bank card ans so on. But there is no option to pay with my phone. Does someone know why that is the case? is it on purpose or is it a mistake. Maybe someo else could try.
When i want to get he 99 cent offer i can only pay via paypal, bank card ans so on. But there is no option to pay with my phone. Does someone know why that is the case? is it on purpose or is it a mi...
Casual Listener
393 Views
4 replies
0 likes
Good day!My account has been charged 2 x for applying as student on Spotify. It is PHP 65.00 each, with total of PHP 130.00. Then, it is still pending. So, I change the current payment details, and charged me for PHP 129.00. I've been charged for 259...
Good day! My account has been charged 2 x for applying as student on Spotify. It is PHP 65.00 each, with total of PHP 130.00. Then, it is still pending. So, I change the current payment details,...
Casual Listener
646 Views
6 replies
0 likes
Hi ich hab gerade 3 Monate Premium für 1€ geholt, wenn diese 3Monate auslaufen wechselt der Vertrag ja auf die 10€ pro Monat. Jetzt möchte ich das jetzt schon kündigen, weil das damals auch immer ging. Allerdings steht da jetzt: Spotify FreeDu kannst...
Hi ich hab gerade 3 Monate Premium für 1€ geholt, wenn diese 3Monate auslaufen wechselt der Vertrag ja auf die 10€ pro Monat. Jetzt möchte ich das jetzt schon kündigen, weil das damals auch immer gin...
Newbie
1158 Views
1 replies
0 likes
Someone is using my student card and i would like you to remove them off it so i can use it thanks
Someone is using my student card and i would like you to remove them off it so i can use it thanks
Moderator
206 Views
1 replies
0 likes
Does anyone know if I cancel my subscription but then renew at a later date, will all the playlists I creatred, albums I saved, etc. still be available or will I have to start over again?
Does anyone know if I cancel my subscription but then renew at a later date, will all the playlists I creatred, albums I saved, etc. still be available or will I have to start over again?
Moderator
377 Views
1 replies
0 likes
Paguei pelo Premium, foi descontado o valor no meu cartão e minha conta continua FREE.
Paguei pelo Premium, foi descontado o valor no meu cartão e minha conta continua FREE.
Moderator
203 Views
1 replies
0 likes
I dont have any card per buy online but can i use my phone credit? If i can how i do? Sofy for bad english...im from Italy
I dont have any card per buy online but can i use my phone credit? If i can how i do? Sofy for bad english...im from Italy
Moderator
343 Views
1 replies
0 likes
Hi guys,I have just bought premium for 5.99 EUR/month but I would like to buy premium with student discount 2.99EUR/months. Is it possible to change my subscription now?thanks
Hi guys, I have just bought premium for 5.99 EUR/month but I would like to buy premium with student discount 2.99EUR/months. Is it possible to change my subscription now? thanks
Not applicable
260 Views
1 replies
0 likes
I got the promotion of introduction of 1 dollar and when I wanted to link an account I could not so I am now paying without being able to use a premium account, as I do to link an account or cancel the subscription
I got the promotion of introduction of 1 dollar and when I wanted to link an account I could not so I am now paying without being able to use a premium account, as I do to link an account or cancel t...
Moderator
209 Views
1 replies
0 likes
Si je prends une seule fois un abonnement et que sur le compte que j'aimerai utiliser il y a juste suffisamment pour le payer, lorsque les trois premiers mois passeront est-ce que paierai encore même si je n'ai plus d'argent sur le compte en question...
Si je prends une seule fois un abonnement et que sur le compte que j'aimerai utiliser il y a juste suffisamment pour le payer, lorsque les trois premiers mois passeront est-ce que paierai encore même...
Moderator
401 Views
1 replies
0 likes
I know there are several posts about the same topic, but none of them details the transactions very much and I don't know if I have been double charged before so I don't know if it's normal.I was charged twice this month but each payment has two diff...
I know there are several posts about the same topic, but none of them details the transactions very much and I don't know if I have been double charged before so I don't know if it's normal. I was c...
Moderator
248 Views
1 replies
0 likes
I canceled my one month trial of premium and it said I was back to free Spotify on my account but I was still able to use premium and I was still being charged for it even though on my account it said I was using the free Spotify
I canceled my one month trial of premium and it said I was back to free Spotify on my account but I was still able to use premium and I was still being charged for it even though on my account it sai...
Community Legend
215 Views
1 replies
0 likes
Hello Spotify, I've signed up through the .099/promo and have been charged the full raste of 9.99 a week after my 1 week subscription has ended. Please look into this and kindly apply the promo as I'm a brand new customer never signed up before and t...
Hello Spotify, I've signed up through the .099/promo and have been charged the full raste of 9.99 a week after my 1 week subscription has ended. Please look into this and kindly ...
Roadie
553 Views
3 replies
0 likes
Today I opened my free spotify and they activated the 1 week premium trial without my request. I want to deactivate it, because I want to use this chance when I really need it. Somebody can tell me how can I deactivate it? I don't need the premium ve...
Today I opened my free spotify and they activated the 1 week premium trial without my request. I want to deactivate it, because I want to use this chance when I really need it. Somebody can tell me h...
Spotify Star
213 Views
1 replies
0 likes
Created new account and everytime I go to use the 3 months for £0.99 it keeps saying I've already took a similar offer but I've only just created my account?
Created new account and everytime I go to use the 3 months for £0.99 it keeps saying I've already took a similar offer but I've only just created my account?
Spotify Star
234 Views
1 replies
0 likes
2 days ago i ordered to buy student premium but i wasnt a student in any of those schools that u selected for that i didnt get premium to my account but when i checked my card money was taken.
2 days ago i ordered to buy student premium but i wasnt a student in any of those schools that u selected for that i didnt get premium to my account but when i checked my card money was taken.
Spotify Star
218 Views
1 replies
0 likes
Me and my family live in curacao and want to get spoyify but when we try to is says it is unavailable in your country. What do i do? My mother went to the netherlands on holiday and try to make a family subscribtion but that didnt work either because...
Me and my family live in curacao and want to get spoyify but when we try to is says it is unavailable in your country. What do i do? My mother went to the netherlands on holiday and try to make a fam...
Spotify Star
222 Views
1 replies
0 likes
