Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 12901 Views
- 6 replies
- 0 likes
- 12901 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1270 Views
- 19 replies
- 1 likes
- 1270 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47182 Views
- 20 replies
- 3 likes
- 47182 Views
- 20 replies
- 3 likes
Family Plan
PlanFree/PremiumCountryUnited States Device(iPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I currently have the duo plan and I added my sister to my plan I wanna upgrade to the family plan but I read that w...
- Plan Free/Premium Country United States Device (iPhone 12 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nb...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
can’t get premium
so i’m trying to get Premium Individual but it says that i’m not eligible. i’ve checked my region and i’m in a region that can get it. what do i do now?
- so i’m trying to get Premium Individual but it says that i’m not eligible. i’ve checked my region and i’m in a region that can get it. what do i do now?
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- Spotify Star
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
Superuser Contribution Some songs are not playing
When I want to play a song I couldn't find it first after some time the actual album of the song finally got but those songs ane not playing so I don't no how play from this music player.
- When I want to play a song I couldn't find it first after some time the actual album of the song finally got but those songs ane not playing so I don't no how play from this music player.
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- Moderator
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Superuser Contribution I’ve purchased twice by mistake due to so confusing I’d like to cancel both thank you
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Superuser Contribution How do i unsubscribe from a free trial of Premium Spotify. I do not want it
I was offered a 3 month free trial of Premium which i agreed too, but I am not making use of it, so i want to stop it before being charged anything.
- I was offered a 3 month free trial of Premium which i agreed too, but I am not making use of it, so i want to stop it before being charged anything.
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- Moderator
- 160 Views
- 2 replies
- 0 likes
- 160 Views
- 2 replies
- 0 likes
Superuser Contribution Payment can't process while abroad
I live in the US and am currently abroad in Germany. I received an email saying there was trouble collecting my Spotify Premium payment. I am trying to pay with my US credit card while in Germany.My current US credit card (on file) works and has plen...
- I live in the US and am currently abroad in Germany. I received an email saying there was trouble collecting my Spotify Premium payment. I am trying to pay with my US credit card while in Germany. ...
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- Moderator
- 104 Views
- 1 replies
- 0 likes
- 104 Views
- 1 replies
- 0 likes
How do I give a gift subscription to someone in Portugal? I am in the US.
Will this work as his account will be set up in a country different from where payment was made?
- Will this work as his account will be set up in a country different from where payment was made?
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
I would like to get my money back my brother bought Spotify premium my card
Hello my brother bought Spotify premium using my debit card and i would like to get my money back
- Hello my brother bought Spotify premium using my debit card and i would like to get my money back
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Cancel subscription
hi i realise your not an employee but i need some help and im not getting any from the support people , i opened a free account ive got charged $60 for the privilege of that i emailed support they took the details said they would get back to me and j...
- hi i realise your not an employee but i need some help and im not getting any from the support people , i opened a free account ive got charged $60 for the privilege of that i emailed support&n...
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- Community Legend
- 1412 Views
- 2 replies
- 0 likes
- 1412 Views
- 2 replies
- 0 likes
I want to cancel, because we don't have a shop anymore!!
I don't know which one we have, but I pay monthly 9.99
- I don't know which one we have, but I pay monthly 9.99
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- Spotify Star
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot change my current plan to a yearly subsciption
PlanPremium (119.00 INR per month plan)CountryIndiaDevice(PC, Mobile)Operating System(Android Oreo, Windows 10) My Question or IssueHi, my current plan is 119.00 INR. I want to switch to the yearly plan as I have been using Spotify for 2 years now an...
- Plan Premium (119.00 INR per month plan) Country India Device (PC, Mobile) Operating System (Android Oreo, Windows 10) My Question or Issue Hi, my current plan is &nbs...
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- Moderator
- 526 Views
- 6 replies
- 1 likes
- 526 Views
- 6 replies
- 1 likes
Superuser Contribution Hey I have been charged $35 for this month and last month for my premium
Spotify premium should only be $10 a month and it’s been charging me $35 a month
- Spotify premium should only be $10 a month and it’s been charging me $35 a month
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- Moderator
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Superuser Contribution I am trying to get premium but it is not accepting my street.
I am trying to sign up for premium but it is saying that I need to enter a valid address but i've been entering my real address!!
- I am trying to sign up for premium but it is saying that I need to enter a valid address but i've been entering my real address!!
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- Spotify
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Superuser Contribution my premium plan not working
meny apna spotify account premium plan buy kya tha abi 3 din pehly or 1 din premium chala phr band hogya khud ba khud 1 month wala plan tha please solve kardo sir
- meny apna spotify account premium plan buy kya tha abi 3 din pehly or 1 din premium chala phr band hogya khud ba khud 1 month wala plan tha please solve kardo sir
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- Spotify
- 100 Views
- 1 replies
- 0 likes
- 100 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for students
I was told to renew my subscription for Spotify Premium student discount and it says I am ok for the next year for student premium, yet, on my account it says I am not. I am still a student and would like to continue getting student premium.
- I was told to renew my subscription for Spotify Premium student discount and it says I am ok for the next year for student premium, yet, on my account it says I am not. I am still a student and would...
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- Spotify Legend
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Superuser Contribution A Payment Failed message keeps appearing on my Spotify and I'm getting ads.
I keep getting a message on Spotify that my payment failed. It didn't. I can see where the money for my subscription was taking out of my bank account and also have a receipt for the payment on my Spotify account. Now, I'm getting ads even though I s...
- I keep getting a message on Spotify that my payment failed. It didn't. I can see where the money for my subscription was taking out of my bank account and also have a receipt for the payment on my S...
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- Moderator
- 83 Views
- 1 replies
- 0 likes
- 83 Views
- 1 replies
- 0 likes
Superuser Contribution Hola, buenas tardes. Spotify me cambió de plan
Al entrar a mi cuenta, Vi que mi pago no se había procesado. Cuando lo pagué me pasó de plan familiar a plan individual cuando lo único que quería era pagar el plan familiar. Luego al regresar al plan familiar, me di cuenta que ya no estaban los miem...
- Al entrar a mi cuenta, Vi que mi pago no se había procesado. Cuando lo pagué me pasó de plan familiar a plan individual cuando lo único que quería era pagar el plan familiar. Luego al regresar al p...
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- Moderator
- 84 Views
- 1 replies
- 0 likes
- 84 Views
- 1 replies
- 0 likes
Superuser Contribution Your payment method and country don't match.
PlanFree/PremiumCountrySouth koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) galaxy a22 5gOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12My Question or IssueI want to upgrade to a premium, but Spotify says my credit c...
- Plan Free/Premium Country South korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) galaxy a22 5g Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 12 My Que...
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- Moderator
- 617 Views
- 1 replies
- 0 likes
- 617 Views
- 1 replies
- 0 likes
release radar and discover weekly skip limits
in the past, release radar and discover weekly had no skip limits in the free version. Was this changed?
- in the past, release radar and discover weekly had no skip limits in the free version. Was this changed?
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Superuser Contribution I subscribed to Premium Mini and Full Premium at the same time. I want access to Full Premium.
PlanPremiumCountryIndiaDevice(PC)Operating System(Windows 10) My Question or IssueI made a subscription to Premium Mini thinking it'll provide "Very High" quality music. Later I found out it doesn't. Then I immediately made a subscription to Full Pre...
- Plan Premium Country India Device (PC) Operating System (Windows 10) My Question or Issue I made a subscription to Premium Mini thinking it'll provide "Very High" quality music. Late...
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- Moderator
- 783 Views
- 5 replies
- 0 likes
- 783 Views
- 5 replies
- 0 likes