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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

132078 Views

69 replies

10 likes

Premium for Family
  • 132078 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

66489 Views

89 replies

4 likes

  • 66489 Views
  • 89 replies
  • 4 likes

I can't get Spotify Premium

I would like to subscribe to Spotify premium but, I can't. There are so much info about credit card payment but I would like to subscribe by paying through the app.

Newbie

I would like to subscribe to Spotify premium but, I can't. There are so much info about credit card payment but I would like to subscribe by paying through the app.

OptimuzKrice

Roadie

338 Views

3 replies

0 likes

  • 338 Views
  • 3 replies
  • 0 likes

premium account but still advertisements etc

I pay for a premium account every month, but in my settings it says I still have free account. I still can't skip songs or download them and listen them without wifi. Can anyone help me?

Newbie

I pay for a premium account every month, but in my settings it says I still have free account. I still can't skip songs or download them and listen them without wifi. Can anyone help me?

Maxim

Spotify Star

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

How to subscribe for premium using ITunes Gift Card?

Hi I'm super confused and I'm so unsure of how to subscribe for premium using ITunes Gift Card. Some people say it is possible and there are some way. However, the thing is that I can't see the the word "subscription" after I log in into my Icloud...

Casual Listener

Hi I'm super confused and I'm so unsure of how to subscribe for premium using ITunes Gift Card. Some people say it is possible and there are some way. However, the thing is that I can't see the the w...

Maxim

Spotify Star

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Still getting charged after cancelling

Help! I closed my Spotify account because I could not find out how to stop getting charged after declining a paid subscription. I am still getting charged and am thinking of cancelling my credit card to make it stop! Any suggestions?

Visitor

Help! I closed my Spotify account because I could not find out how to stop getting charged after declining a paid subscription. I am still getting charged and am thinking of cancelling my credit card...

Maxim

Spotify Star

633 Views

7 replies

0 likes

  • 633 Views
  • 7 replies
  • 0 likes

Solved!! Both on iphone and android same account

I'm thinking about getting Premium, but I've got both an iphone and an android. Is the same account valid for both devices?

Casual Listener

I'm thinking about getting Premium, but I've got both an iphone and an android. Is the same account valid for both devices?

MousikeTechne

Casual Listener

354 Views

2 replies

0 likes

  • 354 Views
  • 2 replies
  • 0 likes

Solved!! Discount for High school students help

Okay, so i was trying to buy the high school discount but what i didn't was that you need to be a high school student... I am currently going on the "Boarding school" Svenstrup efterskole but it didn't take that so i just took a random high school an...

Newbie

Okay, so i was trying to buy the high school discount but what i didn't was that you need to be a high school student... I am currently going on the "Boarding school" Svenstrup efterskole but it didn...

Maxim

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Subscription

I cant subscribe by means of using smart load.

Newbie

I cant subscribe by means of using smart load.

160 Views

0 replies

0 likes

  • 160 Views
  • 0 replies
  • 0 likes

I never bought premium, so I decieded to get the 0,99€ offer

hey there, every time I click on the 0,99€ offer and pay with pay pal,it returns to the offer page and nothing happend.No transaction, no premium.I tried this on other devices but nothing happend.

Casual Listener

hey there, every time I click on the 0,99€ offer and pay with pay pal, it returns to the offer page and nothing happend. No transaction, no premium. I tried this on other devices but nothing happe...

Maxim

Spotify Star

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Additional charge / Cargo adicional

Hace 2 días (lunes) me suscribí a Spotify Premium por 0.99 soles, sin embargo, me han hecho un cargo adicional de $ 0.30 a mi tarjeta. Quisiera saber a que se debe eso? This Monday I subscribed to Spotify Premium for 0.99 soles, however, I have been ...

Newbie

Hace 2 días (lunes) me suscribí a Spotify Premium por 0.99 soles, sin embargo, me han hecho un cargo adicional de $ 0.30 a mi tarjeta. Quisiera saber a que se debe eso?   This Monday I subscri...

Maxim

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

increase of montly payment for premium membership without my consent

I am a member of Premium Family since the beginning of this year. I had agreed to pay about 15 TL per month. Spotify increased the payment to 20 TL without my approval. I think they had to ask first then raise,

Newbie

I am a member of Premium Family since the beginning of this year. I had agreed to pay about 15 TL per month. Spotify increased the payment to 20 TL without my approval. I think they had to ask first ...

Maxim

Spotify Star

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Charged twice but only one receipt showing

There were two charges put to my card when I started Premium for Students. I put in my card information and then it took me to the step where you create a profile with your name, college, birth date. After inputing that information I hit submit a few...

Newbie

There were two charges put to my card when I started Premium for Students. I put in my card information and then it took me to the step where you create a profile with your name, college, birth date....

Jiana

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi cuenta Premium quito a mis familiares

Estoy pagando una cuenta premium y tenia a mis familiares, recibí un correo donde tenían que actualizar sus datos, nunca pudieron arreglar esa sugerencia, los quitó y ahora les envío correo o el enlace y tampoco les permite agregarse a mi cuenta. Nec...

Newbie

Estoy pagando una cuenta premium y tenia a mis familiares, recibí un correo donde tenían que actualizar sus datos, nunca pudieron arreglar esa sugerencia, los quitó y ahora les envío correo o el enla...

Raudi

Newbie

336 Views

2 replies

0 likes

  • 336 Views
  • 2 replies
  • 0 likes

Premium paid but acc still free

Hi, i paid premium offer(R$1,99) using credit card, its already charged and already got email from spotify confirming the payment, but my account still "Free".

Visitor

Hi, i paid premium offer(R$1,99) using credit card, its already charged and already got email from spotify confirming the payment, but my account still "Free".

osornios

Spotify Star

412 Views

5 replies

0 likes

  • 412 Views
  • 5 replies
  • 0 likes

Assinei premium e ainda continuo free

Assinei o premium descontaram no cartão e ainda continuo free

Newbie

Assinei o premium descontaram no cartão e ainda continuo free

Bittencourt

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Premium

My premium account doesn't work. The payment is all done. And I have logged out and in again. But it still doesn't work. What now?

Newbie

My premium account doesn't work. The payment is all done. And I have logged out and in again. But it still doesn't work. What now?

Jiana

Community Legend

328 Views

2 replies

1 likes

  • 328 Views
  • 2 replies
  • 1 likes

Been paying for months

I must have signed up for a 99 cent month with my credit card but it kept charging and it has been months since I've even logged in and I didn't realize until it took my last $10 yesterday. Would I be able to get at least my last month refund?

Newbie

I must have signed up for a 99 cent month with my credit card but it kept charging and it has been months since I've even logged in and I didn't realize until it took my last $10 yesterday. Would I b...

Jiana

Community Legend

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Resubbing after moving to another country - lost of Premium account?

Hi everyone! I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library).I checked, and if I want to change the country of residence in my account, I have to giv...

Casual Listener

Hi everyone!   I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library). I checked, and if I want t...

osornios

Spotify Star

855 Views

5 replies

0 likes

  • 855 Views
  • 5 replies
  • 0 likes

Can not purchase 3 Months for 99 Cents option

I never had spotify premium before nor did I use any free trials or so. I tried to buy it in several browsers but it does not work for me It is stuck on this screen whenever I try to purchase it

Casual Listener

I never had spotify premium before nor did I use any free trials or so.   I tried to buy it in several browsers but it does not work for me   It is stuck on this screen whenever I try t...

osornios

Spotify Star

509 Views

6 replies

0 likes

  • 509 Views
  • 6 replies
  • 0 likes

Premium - error

Hello,I am not able to became premium. I tried to pay but there is always an error it says in the fill out page.. i checked it is all corret. Someone can help ??

Newbie

Hello, I am not able to became premium. I tried to pay but there is always an error it says in the fill out page.. i checked it is all corret. Someone can help ??

OptimuzKrice

Roadie

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Downgrade

Helo I need a down grade asap

Newbie

Helo I need a down grade asap

CryticalAce

Spotify Star

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes