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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69204 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133677 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70749 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254116 Views
156 replies
13 likes
Suddenly my charges have increased by $5.00 without receiving any notification, and without selectig the Family plan. I am on the spotify premium plan, NOT the family plan. Suddenly I am being charged $5 additional this month. How can Spotify suddenl...
Suddenly my charges have increased by $5.00 without receiving any notification, and without selectig the Family plan. I am on the spotify premium plan, NOT the family plan. Suddenly...
Newbie
3456 Views
5 replies
1 likes
i need to cancel my premium but i don't know the email password or username and ive logged out of oran's its been charging me since december
i need to cancel my premium but i don't know the email password or username and ive logged out of oran's its been charging me since december
Community Legend
334 Views
1 replies
0 likes
Hi, so I paid $23 for the family premium pack and my music is still not playing offline I've delete my cache and stuff, I've logged out logged in, I've uninstalled the app and reinstalled it like 3 times, turned my phone off and on, I don't think I'v...
Hi, so I paid $23 for the family premium pack and my music is still not playing offline I've delete my cache and stuff, I've logged out logged in, I've uninstalled the app and reinstalled it like 3 t...
Newbie
168 Views
1 replies
0 likes
Hey, Why cant I use my premium for 3months??? I subscribed my premium using MOLPOINTS.. I JUST WASTED 20 BUCKS FOR THE PREMIUM ???? LIKE WHAT THE **bleep**?????!
Hey, Why cant I use my premium for 3months??? I subscribed my premium using MOLPOINTS.. I JUST WASTED 20 BUCKS FOR THE PREMIUM ???? LIKE WHAT THE **bleep**?????!
131 Views
0 replies
0 likes
I paid a student premium but i still have free account
I paid a student premium but i still have free account
154 Views
0 replies
0 likes
I tried to get the student discount for premium and my account was charged twice but I still don't have premium?? Help.
I tried to get the student discount for premium and my account was charged twice but I still don't have premium?? Help.
Spotify Star
312 Views
1 replies
0 likes
My account has been paused and I have a message saying I can only use Spotify for two weeks whilst abroad. I would like to use it the whole time I'm away please. My account has been paused and I would like it reactivated
My account has been paused and I have a message saying I can only use Spotify for two weeks whilst abroad. I would like to use it the whole time I'm away please. My account has been paused and I woul...
Spotify Star
200 Views
1 replies
0 likes
Hi!With my new mobilephone subscription of KPN (Netherlands) I receive a spotify subscription, so I wanted to cancel or downgrade my current spotify premium subscription to a free one. But won't I lose all my playlists etc?Is there a way to smoothly ...
Hi! With my new mobilephone subscription of KPN (Netherlands) I receive a spotify subscription, so I wanted to cancel or downgrade my current spotify premium subscription to a free one. But...
Spotify Star
245 Views
1 replies
0 likes
Que tal buenas noches , el dia de ayer por la noche quise realizar la compra de la promoción de 3 meses por 9 pesos, pero sólo se hízo el cargo en la tarjeta y mi cuenta sigue siendo free account y esto lo realize con 2 cuentas distintas y en ambas s...
Que tal buenas noches , el dia de ayer por la noche quise realizar la compra de la promoción de 3 meses por 9 pesos, pero sólo se hízo el cargo en la tarjeta y mi cuenta sigue siendo free account y e...
Newbie
211 Views
1 replies
1 likes
I signed up for the 3 months of Premium for $0.99 and was charged $9.99. Why is this and how do I get into touch with Spotify to have this fixed?
I signed up for the 3 months of Premium for $0.99 and was charged $9.99. Why is this and how do I get into touch with Spotify to have this fixed?
Spotify Star
301 Views
3 replies
0 likes
Dear Sir/Madam, My bank made a mistake and retracted the automatic payment for my Spotify Premium, and now I'm pushed back to Spotify Free. I can directly send the money with the same payment description/information, is that enough to re-enable my su...
Dear Sir/Madam, My bank made a mistake and retracted the automatic payment for my Spotify Premium, and now I'm pushed back to Spotify Free. I can directly send the money with the same p...
Casual Listener
321 Views
3 replies
0 likes
i have subscribed for premium for 3 months. but next month i will move to france from indonesia. will i still be able to maintain my premium account? or will i lost it and i have to pay/order again in euro?
i have subscribed for premium for 3 months. but next month i will move to france from indonesia. will i still be able to maintain my premium account? or will i lost it and i have to pay/order again i...
Casual Listener
500 Views
2 replies
0 likes
I'm trying to cancel the 7 days trial Spotify premium but I have not been able to do so. As I'm subscribing Spotify premium through a third party, I need to cancel the current subscription for it to work.
I'm trying to cancel the 7 days trial Spotify premium but I have not been able to do so. As I'm subscribing Spotify premium through a third party, I need to cancel the current subscription for it to ...
Spotify Star
398 Views
1 replies
0 likes
Hi,We are onley two people in the family, but we have spotify in both cars, on our phones and Sonos at home. We are switching cars and ofcourse we are at home seperatly some times. I upgraded to the premium family subcrition recently in order to fix ...
Hi, We are onley two people in the family, but we have spotify in both cars, on our phones and Sonos at home. We are switching cars and ofcourse we are at home seperatly some times. I upgr...
Spotify Star
253 Views
1 replies
0 likes
Why I can't pay with my other debit card?, the first time I used a similar card from other Bank.
Why I can't pay with my other debit card?, the first time I used a similar card from other Bank.
Spotify Star
212 Views
1 replies
0 likes
Jai un compte prenium et je suis débité sur mon compte chaque mois mais je ne sais plus quel est mon compte comment faire svp
Jai un compte prenium et je suis débité sur mon compte chaque mois mais je ne sais plus quel est mon compte comment faire svp
Spotify Star
263 Views
1 replies
0 likes
I signed up for the .99cent 3 month trial subscription and it charged both .99 and 9.99... kinda upset since it took the 10$ from the account and caused isf for another payment
I signed up for the .99cent 3 month trial subscription and it charged both .99 and 9.99... kinda upset since it took the 10$ from the account and caused isf for another payment
Spotify Star
203 Views
1 replies
0 likes
Below I have a screenshot of my reciept that says I paid for the 3 month promotion. However it also says I was charged the full $9.99. How can I get a refund, extra months or a fix to my problem for this payment error.
Below I have a screenshot of my reciept that says I paid for the 3 month promotion. However it also says I was charged the full $9.99. How can I get a refund, extra months or a fix to my problem for ...
Spotify Star
321 Views
1 replies
0 likes
I stupidly installed the spotify app on my phone, although wasnt asked for any payment details. My husband tehn informed me that we got it free with our phone contract. I cannot create an account with vodaphone becuase it says that I am currently pay...
I stupidly installed the spotify app on my phone, although wasnt asked for any payment details. My husband tehn informed me that we got it free with our phone contract. I cannot create an account wit...
Spotify Star
256 Views
1 replies
0 likes
Hello want to buy a premium akount, I've already paid 3 times 0.99 cents and continues to write when "you on the map is not the money but the bank reserve. And I am already looking forward to a week but I do not have premium is not. Please for helpin...
Hello want to buy a premium akount, I've already paid 3 times 0.99 cents and continues to write when "you on the map is not the money but the bank reserve. And I am already looking forward to a week ...
Spotify Star
259 Views
1 replies
0 likes
