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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130715 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62507 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
241888 Views
149 replies
13 likes
I have paid the promo but I'm still free account.I received the sms from my bank with the 0,99 addebit confirmed. Thanks
I have paid the promo but I'm still free account. I received the sms from my bank with the 0,99 addebit confirmed. Thanks
Community Legend
969 Views
1 replies
0 likes
@AskRockStars hye,im from malaysia.. i win a prize from coca cola..my prize is premium code for spotify acc...My question is how to enter/redeem my code? On which menu?
@AskRockStars hye,im from malaysia.. i win a prize from coca cola..my prize is premium code for spotify acc... My question is how to enter/redeem my code? On which menu?
Casual Listener
1353 Views
2 replies
0 likes
I have the same problem. How can I get premium to activate?
I have the same problem. How can I get premium to activate?
Spotify Star
963 Views
1 replies
0 likes
I follow the steps, select the payment method and after that Im redirected to the same screen to authorize the payment... I did that several times, so now Im worried to have pay more than once. And I still have NO Premium.
I follow the steps, select the payment method and after that Im redirected to the same screen to authorize the payment... I did that several times, so now Im worried to have pay more than once. And I...
Spotify Star
1186 Views
6 replies
0 likes
Hi I wanted to subscribe Spotify Premium but I dont understand why I have to pay 2 CHF more only because I'm located in Switzerland. In Switzerland we have a VAT of 8% in Italy they hawe a VAT of 22% and I have to pay more in Switzerland that in Ital...
Hi I wanted to subscribe Spotify Premium but I dont understand why I have to pay 2 CHF more only because I'm located in Switzerland. In Switzerland we have a VAT of 8% in Italy they haw...
Spotify Star
7407 Views
3 replies
3 likes
I use payment by mobile credit to purchase Spotify Premium, but everytime I try to purchase, and when I already input the confirmation PIN, it says: "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment...
I use payment by mobile credit to purchase Spotify Premium, but everytime I try to purchase, and when I already input the confirmation PIN, it says: "Oops, seems the cred...
1371 Views
0 replies
0 likes
Hola, soy Alejandro. Soy titular de una cuenta Premium Familiar que en pesos colombianos se ofrece con valor de COP17,249, lo cual aparece en mi recibo (correo). Sin embargo, me han enviado una notificación que dice que mi pago no ha pasado y veo por...
Hola, soy Alejandro. Soy titular de una cuenta Premium Familiar que en pesos colombianos se ofrece con valor de COP17,249, lo cual aparece en mi recibo (correo). Sin embargo, me han enviado una notif...
Roadie
1084 Views
1 replies
0 likes
Amigos buenas noches descargue spotify en mi celular y me ofrecio la promocion de 3 meses por $9 a lo cuál ingrese y me mando una notificación diciendome que me llegaria un mensaje con mi número fe pedido. me llego un mensaje de spotify pero ya chequ...
Amigos buenas noches descargue spotify en mi celular y me ofrecio la promocion de 3 meses por $9 a lo cuál ingrese y me mando una notificación diciendome que me llegaria un mensaje con mi número fe p...
Roadie
1048 Views
1 replies
0 likes
Hola, buenas noches! Quiero saber si me pueden ayudar enserio me urge resulta que yo solo tengo una cuenta de Spotify pero me cabo de dar cuenta en mi banca móvil que me están cobrando otra que no tengo ni idea de dónde salió por favor ayúdeme me cob...
Hola, buenas noches! Quiero saber si me pueden ayudar enserio me urge resulta que yo solo tengo una cuenta de Spotify pero me cabo de dar cuenta en mi banca móvil que me están cobrando otra que no te...
Spotify Star
456 Views
4 replies
0 likes
Ich bezahle über Pay PAL das spotify premium aber es funktioniert nicht. Ich habe alles versucht
Ich bezahle über Pay PAL das spotify premium aber es funktioniert nicht. Ich habe alles versucht
Newbie
1270 Views
3 replies
1 likes
Se efectuó el pago pero no me salio el mensaje de que ya habia usado esa promoción pero seguia teniendo spotify gratuito, ahorita active los 7 dias de prueba
Se efectuó el pago pero no me salio el mensaje de que ya habia usado esa promoción pero seguia teniendo spotify gratuito, ahorita active los 7 dias de prueba
Roadie
221 Views
1 replies
0 likes
I called to ask that my Premium account be closed prior to the 3 month trial. It was not closed. I contacted Spotify to complain. They apologized and said they would refund the April dues. I see now that those dues were not recinded and the May due w...
I called to ask that my Premium account be closed prior to the 3 month trial. It was not closed. I contacted Spotify to complain. They apologized and said they would refund the Apri...
Community Legend
230 Views
1 replies
0 likes
WHAT DO I DO?
WHAT DO I DO?
Community Legend
1144 Views
1 replies
0 likes
Bought a premium family subscription, but even though my family only had a basic account it will not let them upgrade using the link I gave them.
Bought a premium family subscription, but even though my family only had a basic account it will not let them upgrade using the link I gave them.
Community Legend
1022 Views
1 replies
0 likes
Bom, entrei no plano de desconto de 3 meses por apenas 1,99, mas em minha fatura do cartão aparece por 16,90. O plano foi avisado que a partir do terceiro mes que seria cobrado esse valor. Sabem me dizer o que posso fazer?Abraço.
Bom, entrei no plano de desconto de 3 meses por apenas 1,99, mas em minha fatura do cartão aparece por 16,90. O plano foi avisado que a partir do terceiro mes que seria cobrado esse valor. S...
185 Views
0 replies
0 likes
Sorry if this post is duplicated....So, If I sign up for premium on my desktop does that mean I also get premium for my Android phone? Thanks in advance... Larry
Sorry if this post is duplicated.... So, If I sign up for premium on my desktop does that mean I also get premium for my Android phone? Thanks in advance... Larry
Community Legend
1130 Views
1 replies
0 likes
Im trying to get Spotify premium, so I payed with PayPal. So it works until I confirm it and it say processing and it takes me back to the payment method page. I have tried going incognito and logging in and out and nothing works. Amybody know how to...
Im trying to get Spotify premium, so I payed with PayPal. So it works until I confirm it and it say processing and it takes me back to the payment method page. I have tried going incognito and loggin...
Newbie
269 Views
2 replies
0 likes
Eu era assinante do plano premium, com o débito direto no cartão de crédito, e fiz o upgrade para o plano família. Só que há dois meses que continuo sendo cobrado em duplicidade, o valor do plano premium individual, mais o valor do família. Como devo...
Eu era assinante do plano premium, com o débito direto no cartão de crédito, e fiz o upgrade para o plano família. Só que há dois meses que continuo sendo cobrado em duplicidade, o valor do plano pre...
Roadie
1021 Views
4 replies
0 likes
i did trial. canceled before 30 days. i was still charged. NO ONE TO CONTACT. THIS IS SO LOUSY. I WANT MY MONEY BACK. GIVE PPL ACCESS TO A HUMAN. AND HAVE GOOD CUSTOMER SERVICE. IM SO UPSET.
i did trial. canceled before 30 days. i was still charged. NO ONE TO CONTACT. THIS IS SO LOUSY. I WANT MY MONEY BACK. GIVE PPL ACCESS TO A HUMAN. AND HAVE GOOD CUSTOMER SERVICE. IM SO UPSET.
Community Legend
261 Views
1 replies
0 likes
Hello, i was reading on the support page on how to cancel a subscription and, after reading a few lines they twll me to log in to my account which i did and then go to Subscriptions which i did and then Cancel Subscription but there is no button for ...
Hello, i was reading on the support page on how to cancel a subscription and, after reading a few lines they twll me to log in to my account which i did and then go to Subscriptions which i did and t...
Community Legend
502 Views
5 replies
0 likes
