Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 110724 Views
- 71 replies
- 9 likes
- 110724 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13555 Views
- 27 replies
- 2 likes
- 13555 Views
- 27 replies
- 2 likes
Superuser Contribution I have the student discount but it charged me full price
I normally pay 4.99 per month for spotify with the student discount but for some reason they charged me 9.99 this month????
- I normally pay 4.99 per month for spotify with the student discount but for some reason they charged me 9.99 this month????
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- Roadie
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Solved!! Spotify premium cancellation: Eligible for refund?
I have been charged £9.99 for the spotify premium 30 day 'free' trial and i have just cancelled the subscription so am i eligible for a refund?
- I have been charged £9.99 for the spotify premium 30 day 'free' trial and i have just cancelled the subscription so am i eligible for a refund?
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- Community Legend
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con Plan Familiar Premium
Hola, tengo problema para iniciar un plan familiar debido a que cuando me pide que ingrese la dirección dice que no coincide, el tema es que vivo con mi hermano y no sé qué ocurre, hay alguna forma de que mi hermano pueda ver su dirección para poder ...
- Hola, tengo problema para iniciar un plan familiar debido a que cuando me pide que ingrese la dirección dice que no coincide, el tema es que vivo con mi hermano y no sé qué ocurre, hay alguna forma d...
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- Roadie
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Pagamento efetuado e conta nao atualizada para premium
Acabei de efetuar o upgrade para conta premium através de cartão de crédito, porém minha conta não foi atualizada para premium, o pagamento ja foi autorizado pela operadora do cartão.
- Acabei de efetuar o upgrade para conta premium através de cartão de crédito, porém minha conta não foi atualizada para premium, o pagamento ja foi autorizado pela operadora do cartão.
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- Community Legend
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution premium for family problem
me and my family tried to make a premium for family so it gets cheaper for everyone. my mom tried to make it alone and it screwed up, now me and her has premium for family, but both my sisters dont have it. we should try to do it again, but we cant c...
- me and my family tried to make a premium for family so it gets cheaper for everyone. my mom tried to make it alone and it screwed up, now me and her has premium for family, but both my sisters dont h...
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- Roadie
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Charged twice for two different amounts
I recently tried to subscribe for Spotify premium for students, however I have finished secondary school and waiting to start college and so I couldn't verify that I am a student. I then left that page and subscribed for Spotify premium at €9.99 a mo...
- I recently tried to subscribe for Spotify premium for students, however I have finished secondary school and waiting to start college and so I couldn't verify that I am a student. I then left that pa...
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- Community Legend
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Dirección de mi suscripción
Mi problema es que se ingresa bien la direccioón de la sucripcion de mi plan familiar en la cuenta a la que le envío el link de invitación pero dice que no se puede comprobar la dirección.¿Por qué si ingreso bien la dirección en la cuenta a través de...
- Mi problema es que se ingresa bien la direccioón de la sucripcion de mi plan familiar en la cuenta a la que le envío el link de invitación pero dice que no se puede comprobar la dirección. ¿Por qué ...
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- 322 Views
- 0 replies
- 0 likes
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DirecciónPlan Familiar PremiumSuscripción
- 322 Views
- 0 replies
- 0 likes
Solved!! Charged twice on the same day
I was charged twice on the same day how do i get intouch with someone to fix this
- I was charged twice on the same day how do i get intouch with someone to fix this
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- Community Legend
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
Songs added to list I haven't listened too
My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
- My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
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- Community Legend
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Payment problems
I can't pay for it because they said is there a problem, they can't send me Spotify family neighter that they paid with the same card I was trying to pay my account
- I can't pay for it because they said is there a problem, they can't send me Spotify family neighter that they paid with the same card I was trying to pay my account
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- Newbie
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Rogers 6 months free
I was supposed to get 6 months free of Spotify Premium when I signed up for my new contract. My free time is almost up except I've still been charged for each month through PayPal. What can I do?
- I was supposed to get 6 months free of Spotify Premium when I signed up for my new contract. My free time is almost up except I've still been charged for each month through PayPal. What can I do?
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- 175 Views
- 0 replies
- 0 likes
- 175 Views
- 0 replies
- 0 likes
Upgraded but no Premium
I have upgraded with Visa Card. All is registered etc, but i still only have free account. Good job! Good job..
- I have upgraded with Visa Card. All is registered etc, but i still only have free account. Good job! Good job..
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- Newbie
- 230 Views
- 2 replies
- 0 likes
- 230 Views
- 2 replies
- 0 likes
Solved!! SPOTIFY PREMIUM: HOW MANY SEASONS AT THE SAME TIME CAN I HAVE?
Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...
- Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...
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- Casual Listener
- 812 Views
- 2 replies
- 0 likes
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bPremium
- 812 Views
- 2 replies
- 0 likes
Family Subscription different country
Hi everybody! I want to get the family subscription for 4 of my family members... We live in Chicago in the same address but I am traveling with my wife in Colombia because of work for a couple months. My question is if it will work for us due to thi...
- Hi everybody! I want to get the family subscription for 4 of my family members... We live in Chicago in the same address but I am traveling with my wife in Colombia because of work for a couple month...
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- 200 Views
- 0 replies
- 0 likes
- 200 Views
- 0 replies
- 0 likes
3-month subscription only showing as 2 months??
I purchased the 3-month bundle for 99p but only got 2 months (ends July 17). How do I fix this?
- I purchased the 3-month bundle for 99p but only got 2 months (ends July 17). How do I fix this?
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes
Spotify Premium
I have been charged £9.99 for the spotify premium free trial. When i cancel will i get a refund?Please help.
- I have been charged £9.99 for the spotify premium free trial. When i cancel will i get a refund?Please help.
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- Casual Listener
- 393 Views
- 4 replies
- 0 likes
- 393 Views
- 4 replies
- 0 likes
Premium
I've been charged but still can't use the features. **bleep**. The transaction went thru and isn't pending anymore so why can't I use my premium
- I've been charged but still can't use the features. **bleep**. The transaction went thru and isn't pending anymore so why can't I use my premium
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- Community Legend
- 466 Views
- 6 replies
- 0 likes
- 466 Views
- 6 replies
- 0 likes
charged 3 times!
I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. They money is no longer in my account. I then tried a...
- I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. Th...
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- 408 Views
- 0 replies
- 0 likes
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HelpPayment Problems
- 408 Views
- 0 replies
- 0 likes
Premium for $0.99
I signed up for Premium for 0.99 3months and still haven't payed but it says on my subscription that it will charge me 4.99/month. Is it after the 3 months or will it actually charge me 4.99 ?
- I signed up for Premium for 0.99 3months and still haven't payed but it says on my subscription that it will charge me 4.99/month. Is it after the 3 months or will it actually charge me 4.99 ?
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- Casual Listener
- 284 Views
- 2 replies
- 0 likes
- 284 Views
- 2 replies
- 0 likes
Solved!! Student subscription at the end of 0.99 3months deal
Hi, i would like to try out 0.99 for 3 months deal but i am a student as well. If i start the 0.99 offer now, will i be able to switch my account to student before it charges me 9.99? Thank you.
- Hi, i would like to try out 0.99 for 3 months deal but i am a student as well. If i start the 0.99 offer now, will i be able to switch my account to student before it charges me 9.99? Thank you.
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- Spotify Star
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes