Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123545 Views
- 81 replies
- 10 likes
- 123545 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14750 Views
- 27 replies
- 2 likes
- 14750 Views
- 27 replies
- 2 likes
I activated my family spotify account and I can not add the same members that were with me
Already pages for my family Spotify account but failed to add family plan members with those who share the same account
- Already pages for my family Spotify account but failed to add family plan members with those who share the same account
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- 262 Views
- 0 replies
- 0 likes
- 262 Views
- 0 replies
- 0 likes
Superuser Contribution "Oops, seems your card or payment provider is having a bad day."
I am tired of this error. Approximately, ONE month pass but still get same problem: "Oops, seems your card or payment provider is having a bad day." . I know, my credit card not have any problem. I can shoping other places. What can we do?
- I am tired of this error. Approximately, ONE month pass but still get same problem: "Oops, seems your card or payment provider is having a bad day." . I know, my credit card not have any problem. I c...
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- Regular
- 495 Views
- 2 replies
- 0 likes
- 495 Views
- 2 replies
- 0 likes
university account (payment problem)
Hello. I few minutes ago i tried to register me in the university account.I tried it twice, but finally i prefered sign in in the regular account (for $99).I checked my bank statement, and realized that i have two charges of (university account) to m...
- Hello. I few minutes ago i tried to register me in the university account. I tried it twice, but finally i prefered sign in in the regular account (for $99). I checked my bank statement, and...
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- 180 Views
- 0 replies
- 0 likes
- 180 Views
- 0 replies
- 0 likes
Superuser Contribution Dos pagos premium
Hola, consulto por que tengo dos pagos a cuentas premium. ¿Con los numeros con que estan identificados se podria saber que cuenta es?Spotify P025DE8799Spotify P0254E6163
- Hola, consulto por que tengo dos pagos a cuentas premium. ¿Con los numeros con que estan identificados se podria saber que cuenta es? Spotify P025DE8799 Spotify P0254E6163
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution Alta plan familiar
Tenía un plan familiar y al pagarlo nuevamente no pueden tener los beneficios, ya me cobraron pero mis familiares les.apareve que no está asociada la cuenta, al mandar la invitación no se puede ayúdenme por favor
- Tenía un plan familiar y al pagarlo nuevamente no pueden tener los beneficios, ya me cobraron pero mis familiares les.apareve que no está asociada la cuenta, al mandar la invitación no se puede ayúde...
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- Roadie
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution Can't change to my wife's family subscription
My wife swithed to familiar suscription and sent me an email with a link to join. First it asked me to write her Zip Code, but I made a mistake and couldn't fix it, and now I'm not able to join.Then she sent me a new request but now I'm not able due ...
- My wife swithed to familiar suscription and sent me an email with a link to join. First it asked me to write her Zip Code, but I made a mistake and couldn't fix it, and now I'm not able to join. The...
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Issues whit direction on spotify familiar
We want to upgrade to spotify familiar, but when put de zip code and direction appears a message saying "we can't confirm the same direction" and it's the same direction.
- We want to upgrade to spotify familiar, but when put de zip code and direction appears a message saying "we can't confirm the same direction" and it's the same direction.
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Superuser Contribution forgot everything
Hey there is no chance to log-in into my profile. I just want to cancel my premium account. Could you blocked the card? because I cant log in to my profile. I just know my user name on my profile on my iphone but I could not find the email adress. Ch...
- Hey there is no chance to log-in into my profile. I just want to cancel my premium account. Could you blocked the card? because I cant log in to my profile. I just know my user name on my profile on ...
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- Roadie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Pre-paid Premium
I need help. I filled in the code for Spotify premium. It said that it was accepted. But when I went to Spotify it wasn't. And the code doesn't work anymore. What do I do?
- I need help. I filled in the code for Spotify premium. It said that it was accepted. But when I went to Spotify it wasn't. And the code doesn't work anymore. What do I do?
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Superuser Contribution New Facebook account
I recently deleted my facebook account and made a new one for personal reasons. I used to use facebook to connect to my spotify account. I have now lost my premium. I'm wondering if I'm still being charged for the account I can no longer access. Is t...
- I recently deleted my facebook account and made a new one for personal reasons. I used to use facebook to connect to my spotify account. I have now lost my premium. I'm wondering if I'm still being c...
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Family subscription not working after 48 hours
Premium has noy activated after 48+ hours. Have have logged out and in but still nothing.
- Premium has noy activated after 48+ hours. Have have logged out and in but still nothing.
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- Roadie
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Superuser Contribution I have the student discount but it charged me full price
I normally pay 4.99 per month for spotify with the student discount but for some reason they charged me 9.99 this month????
- I normally pay 4.99 per month for spotify with the student discount but for some reason they charged me 9.99 this month????
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Solved!! Spotify premium cancellation: Eligible for refund?
I have been charged £9.99 for the spotify premium 30 day 'free' trial and i have just cancelled the subscription so am i eligible for a refund?
- I have been charged £9.99 for the spotify premium 30 day 'free' trial and i have just cancelled the subscription so am i eligible for a refund?
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- Community Legend
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con Plan Familiar Premium
Hola, tengo problema para iniciar un plan familiar debido a que cuando me pide que ingrese la dirección dice que no coincide, el tema es que vivo con mi hermano y no sé qué ocurre, hay alguna forma de que mi hermano pueda ver su dirección para poder ...
- Hola, tengo problema para iniciar un plan familiar debido a que cuando me pide que ingrese la dirección dice que no coincide, el tema es que vivo con mi hermano y no sé qué ocurre, hay alguna forma d...
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Pagamento efetuado e conta nao atualizada para premium
Acabei de efetuar o upgrade para conta premium através de cartão de crédito, porém minha conta não foi atualizada para premium, o pagamento ja foi autorizado pela operadora do cartão.
- Acabei de efetuar o upgrade para conta premium através de cartão de crédito, porém minha conta não foi atualizada para premium, o pagamento ja foi autorizado pela operadora do cartão.
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- Community Legend
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution premium for family problem
me and my family tried to make a premium for family so it gets cheaper for everyone. my mom tried to make it alone and it screwed up, now me and her has premium for family, but both my sisters dont have it. we should try to do it again, but we cant c...
- me and my family tried to make a premium for family so it gets cheaper for everyone. my mom tried to make it alone and it screwed up, now me and her has premium for family, but both my sisters dont h...
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- Roadie
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
Charged twice for two different amounts
I recently tried to subscribe for Spotify premium for students, however I have finished secondary school and waiting to start college and so I couldn't verify that I am a student. I then left that page and subscribed for Spotify premium at €9.99 a mo...
- I recently tried to subscribe for Spotify premium for students, however I have finished secondary school and waiting to start college and so I couldn't verify that I am a student. I then left that pa...
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- Community Legend
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Dirección de mi suscripción
Mi problema es que se ingresa bien la direccioón de la sucripcion de mi plan familiar en la cuenta a la que le envío el link de invitación pero dice que no se puede comprobar la dirección.¿Por qué si ingreso bien la dirección en la cuenta a través de...
- Mi problema es que se ingresa bien la direccioón de la sucripcion de mi plan familiar en la cuenta a la que le envío el link de invitación pero dice que no se puede comprobar la dirección. ¿Por qué ...
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- 324 Views
- 0 replies
- 0 likes
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DirecciónPlan Familiar PremiumSuscripción
- 324 Views
- 0 replies
- 0 likes
Solved!! Charged twice on the same day
I was charged twice on the same day how do i get intouch with someone to fix this
- I was charged twice on the same day how do i get intouch with someone to fix this
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- Community Legend
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Songs added to list I haven't listened too
My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
- My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
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- Community Legend
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes