Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108143 Views
- 70 replies
- 9 likes
- 108143 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13302 Views
- 26 replies
- 2 likes
- 13302 Views
- 26 replies
- 2 likes
Student discoutn only creditcard?
Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reason for this?I don't have a creditcard so it really ...
- Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reas...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Charged for premium
Being charged to my debit card for a few months but don't have Spotify. How do I take my card number off? And get my money back?
- Being charged to my debit card for a few months but don't have Spotify. How do I take my card number off? And get my money back?
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- Community Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Lost playlist after upgrade
Is there any way to get my playlist back i took forever making it, and after I upgraded it's gone this is ridiculous!!! Any help would be great about to cancel this thing in that mad
- Is there any way to get my playlist back i took forever making it, and after I upgraded it's gone this is ridiculous!!! Any help would be great about to cancel this thing in that mad
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- Spotify Legend
- 242 Views
- 4 replies
- 0 likes
- 242 Views
- 4 replies
- 0 likes
Premium Payments Error
Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section help section." I've never experienced anything like...
- Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section ...
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- 222 Views
- 0 replies
- 0 likes
- 222 Views
- 0 replies
- 0 likes
Downloaded songs missing
Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can play it offline. Now that I switched back to spotify basic account, all my...
- Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can pl...
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Premium payments
Been trying to update my premium account detalIls regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment option is having a bad day".. is spotify having technic...
- Been trying to update my premium account detal Ils regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment op...
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- Casual Listener
- 532 Views
- 10 replies
- 0 likes
- 532 Views
- 10 replies
- 0 likes
Superuser Contribution 3 months premium
Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
- Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
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- Spotify Legend
- 228 Views
- 2 replies
- 0 likes
- 228 Views
- 2 replies
- 0 likes
Reedem card
Guys, I want to subscribe for the premium spotify, but it's asking me to put a credit card number, and I want to use a Reedem card as my official payment method because I don't have a credit/debit card. How can I do this? Ps. I'm a student and want t...
- Guys, I want to subscribe for the premium spotify, but it's asking me to put a credit card number, and I want to use a Reedem card as my official payment method because I don't have a credit/debit ca...
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- Spotify Star
- 399 Views
- 1 replies
- 0 likes
- 399 Views
- 1 replies
- 0 likes
Student Discount
How can you see when your student discount expires?
- How can you see when your student discount expires?
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
7 day free trial
I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
- I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
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- Spotify Star
- 283 Views
- 3 replies
- 0 likes
- 283 Views
- 3 replies
- 0 likes
How do I get a 7 day premium trial?
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
- I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
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- Community Legend
- 4673 Views
- 3 replies
- 0 likes
- 4673 Views
- 3 replies
- 0 likes
Opted for 30 day free trial, didn't get it.
So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am now a premium user however it says in my profile th...
- So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am ...
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- Community Legend
- 3175 Views
- 5 replies
- 0 likes
- 3175 Views
- 5 replies
- 0 likes
Spotify premium for spark customers
Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
- Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
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- Community Legend
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
My account suddenly stopped being premium and returned to free. Was there something wrong?
Account stopped being premium
- Account stopped being premium
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- Community Legend
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Any additional fee for in-car Spotify?
I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service directly with the built-in-car system (somehow a friend...
- I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service...
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- Community Legend
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Subscriptions
To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
- To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
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- Community Legend
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Subscription changed
I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
- I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
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- Community Legend
- 223 Views
- 3 replies
- 0 likes
- 223 Views
- 3 replies
- 0 likes
The system won't let me cancel my subscription.
The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
- The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
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- Community Legend
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
I paid Spotify Premium and my account is still free.
I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I would like To have Spotify Premium because the Free on...
- I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I wou...
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- Community Legend
- 275 Views
- 3 replies
- 0 likes
- 275 Views
- 3 replies
- 0 likes
Solved!! Spotify premium
Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able to log in via facebook or will I need to create a Sp...
- Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able t...
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- Not applicable
- 476 Views
- 4 replies
- 0 likes
- 476 Views
- 4 replies
- 0 likes