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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75082 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140154 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80476 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269588 Views
159 replies
13 likes
My wife has received the email, accepted and when I try and log her in, it makes me go back to my account and not her own. How do I get her to have her own login and settings since I am paying for the Family Plan?
My wife has received the email, accepted and when I try and log her in, it makes me go back to my account and not her own. How do I get her to have her own login and settings since I am paying ...
194 Views
0 replies
0 likes
'Looks like you've already tried to verify this account. We'll send you an email with next steps.' I got this message when I tried to verify my family premium account. But where's the email? I haven't recieved it yet and I've been waiting for a long ...
'Looks like you've already tried to verify this account. We'll send you an email with next steps.' I got this message when I tried to verify my family premium account. But where's the e...
Casual Listener
515 Views
4 replies
0 likes
I was charged 14.99 and 9.99 for this last months cycle. I only have the individual plan and would like a refund
I was charged 14.99 and 9.99 for this last months cycle. I only have the individual plan and would like a refund
Community Legend
555 Views
5 replies
0 likes
I just signed up with spotify and I am not able to subscribe to premium. It says something has went wrong and I have to contact support. I cleared the cash and data and yet nothing works!!! Any tips??? Thanks in advance.
I just signed up with spotify and I am not able to subscribe to premium. It says something has went wrong and I have to contact support. I cleared the cash and data and yet nothing works!!! Any tips?...
192 Views
0 replies
0 likes
Something weird is going on!? My family plan members I have listed keep getting deleted/removed and being replaced by other random peoples emails. And it keeps happening every few hours. What do I do? What going on?
Something weird is going on!? My family plan members I have listed keep getting deleted/removed and being replaced by other random peoples emails. And it keeps happening every few hours. What do I do...
Spotify Star
267 Views
1 replies
0 likes
I have a premium subscription and my mom started a family plan for everyone. I joined the family plan before cancelling my subscription, does spotify automatically cancel it after ive joined another plan? and if not how do I cancel it?
I have a premium subscription and my mom started a family plan for everyone. I joined the family plan before cancelling my subscription, does spotify automatically cancel it after ive joined another ...
Spotify Star
518 Views
1 replies
0 likes
I had 200$ that had been on hold in my chequeing account, which I had not yet had access to, but when I got a 45$ etransfer which I deposited into my savings, my pending spotify payment went though.Is spotify taking from the portion of money that was...
I had 200$ that had been on hold in my chequeing account, which I had not yet had access to, but when I got a 45$ etransfer which I deposited into my savings, my pending spotify payment went though. ...
1127 Views
0 replies
0 likes
For the past month now, my Spotify hasn't been working in offline mode. The play button would turn into the pause button when you pressed it, but the seconds on the song wouldn't increase and nothing would play. This would only happen with some songs...
For the past month now, my Spotify hasn't been working in offline mode. The play button would turn into the pause button when you pressed it, but the seconds on the song wouldn't increase and nothing...
Spotify Star
2901 Views
11 replies
0 likes
El dia 26 de mayo se realizó el pago con tarjeta de débito de 9 pesos. (Me llego una promoción de 9 pesos.)Pero el día de ayer quise usar spotify y me di cuenta que se había quitado el premium.Me pueden ayudar??
El dia 26 de mayo se realizó el pago con tarjeta de débito de 9 pesos. (Me llego una promoción de 9 pesos.) Pero el día de ayer quise usar spotify y me di cuenta que se había quitado el premium. ...
Roadie
636 Views
1 replies
0 likes
Hi,I lost my old card so i had to order a new one and add it to spotify so it could charge me. So I did. My card was charged but my account didn't switch to premium. I tried loging out and back in but still nothing. Any tips on how to fix that?
Hi, I lost my old card so i had to order a new one and add it to spotify so it could charge me. So I did. My card was charged but my account didn't switch to premium. I tried loging out and back in ...
Community Legend
518 Views
1 replies
0 likes
Que tal, se me hizo un doble cargo a la suscripción mensual el día 3 de abril y también el 3 de mayo, es decir, me cobraron casi 400 pesos por dos meses de suscripción! Quiero saber como recuperar mi dinero o como resolver este problema.My subscripti...
Que tal, se me hizo un doble cargo a la suscripción mensual el día 3 de abril y también el 3 de mayo, es decir, me cobraron casi 400 pesos por dos meses de suscripción! Quiero saber como recuperar mi...
Community Legend
627 Views
3 replies
0 likes
My brother and my sister in law were cancelled off of my premium membership. We live in the same place but I am away for work almost all of the time. I think its bogus that they track where you go to make sure you are not rippinig them off.How about ...
My brother and my sister in law were cancelled off of my premium membership. We live in the same place but I am away for work almost all of the time. I think its bogus that they track where you go &n...
Spotify Star
1033 Views
1 replies
0 likes
I have the same problem. How can I get premium to activate?
I have the same problem. How can I get premium to activate?
Spotify Star
979 Views
1 replies
0 likes
Why do i not har premium anymore?
Why do i not har premium anymore?
Spotify Star
1022 Views
1 replies
0 likes
Hey guys, I am from New Zealand, but currently working in Italy with a bank account registered in the UK.. My premium missed a payment and I am trying upgrade again but I am unable to select the UK as my billing country (Italy is my only option) and ...
Hey guys, I am from New Zealand, but currently working in Italy with a bank account registered in the UK.. My premium missed a payment and I am trying upgrade again but I am unable to select the UK a...
Spotify Star
260 Views
1 replies
0 likes
I have changed my handset and logged into my spotify but it hasnt transferred over my account. Is there a fix to this? Any help would be greatly appreciated
I have changed my handset and logged into my spotify but it hasnt transferred over my account. Is there a fix to this? Any help would be greatly appreciated
Spotify Star
201 Views
1 replies
0 likes
Hi!I was recently in Mexico and when I was there I bought a spotify premium 3 months card. Now that I'm back in Canada, I'm unable to redeem it and I was wondering if there was anything at all that I could possibly do to redeem the card so my money w...
Hi! I was recently in Mexico and when I was there I bought a spotify premium 3 months card. Now that I'm back in Canada, I'm unable to redeem it and I was wondering if there was anything at all that...
Spotify Star
716 Views
1 replies
0 likes
I am trying to purchase a gift card and the site will not accept my credit card info. how do I get this to work?? Ive tried 2 and get same message and there is nothing wrong with my accounts......
I am trying to purchase a gift card and the site will not accept my credit card info. how do I get this to work?? Ive tried 2 and get same message and there is nothing wrong with my accou...
Spotify Star
208 Views
1 replies
0 likes
Hi,I'm paying premium membership here at Spotify every month, but i cannot log in on my account. Have no access, coz i can't remember my previous email account from my phone. Can you help me with regards to my concern.
Hi, I'm paying premium membership here at Spotify every month, but i cannot log in on my account. Have no access, coz i can't remember my previous email account from my phone. Can you help me with r...
Spotify Star
222 Views
1 replies
0 likes
Spotify has been charging me twice each month. One charge of $16.24 and another of $10.82. The 16 dollar charge is fine- I signed up for a family membership for my wife and I. The $10.82 is unexplainable. I have followed your tutorial to try to find ...
Spotify has been charging me twice each month. One charge of $16.24 and another of $10.82. The 16 dollar charge is fine- I signed up for a family membership for my wife and I. The $10.82 is unexplain...
Spotify Star
227 Views
1 replies
0 likes
