Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74547 Views
- 49 replies
- 3 likes
- 74547 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9638 Views
- 23 replies
- 2 likes
- 9638 Views
- 23 replies
- 2 likes
Need to get in contact with Spotify
My subscription has been cancelled. I took out a Vodafone plan for 12 months that included a Spotify premium membership. However Spotify have cancelled my membership and Vodafone can not do anything about it. Please, I really need to get it re-instat...
- My subscription has been cancelled. I took out a Vodafone plan for 12 months that included a Spotify premium membership. However Spotify have cancelled my membership and Vodafone can not do anything ...
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- Roadie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
PREMIUM EN DIFERENTES DISPOSITIVOS
Uso spotify premium en tres diferentes dispositivos iOS; Mac, iPad y iPhone, en los dos últimos tengo descargada toda mi musica y en Mac depende de la red Wi-Fi. Cerre la aplicación en el iPhone y se eliminó toda la música descargada y al momento de ...
- Uso spotify premium en tres diferentes dispositivos iOS; Mac, iPad y iPhone, en los dos últimos tengo descargada toda mi musica y en Mac depende de la red Wi-Fi. Cerre la aplicación en...
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- Spotify Star
- 2715 Views
- 1 replies
- 0 likes
- 2715 Views
- 1 replies
- 0 likes
New Spotify AB
After agreeing to the new Spotify AB terms and conditions on the mobile app, my account says that it's now the free service account but I had the premium membership before agreeing to the AB update. If I upgrade to the premium account, will I be char...
- After agreeing to the new Spotify AB terms and conditions on the mobile app, my account says that it's now the free service account but I had the premium membership before agreeing to the AB update. ...
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- Spotify Star
- 22557 Views
- 1 replies
- 1 likes
- 22557 Views
- 1 replies
- 1 likes
I have been charged twice today april 23.
I got a message I had to update my card, and when I did that I saw that I had been charged twice for this month.When will I get the money back?Ingrid
- I got a message I had to update my card, and when I did that I saw that I had been charged twice for this month. When will I get the money back? Ingrid
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Changing from premium to student discount
Hey guys,I've changed from Premium account to student but i've payed twice this month. How can i get my money back?Tks.
- Hey guys, I've changed from Premium account to student but i've payed twice this month. How can i get my money back? Tks.
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Solved!! Payment Failed
Hi, I've been having some issues with having my card charged (error message: your payment provider is having a bad day). I've tried:- Credit cards from all four major issuers- Different browsers (desktop, mobile; with ad blocker disabled) I'm still g...
- Hi, I've been having some issues with having my card charged (error message: your payment provider is having a bad day). I've tried: - Credit cards from all four major issuers - Diff...
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- Community Legend
- 4891 Views
- 5 replies
- 1 likes
- 4891 Views
- 5 replies
- 1 likes
Paid the subscription in wrong amount
I have a problem when paying subscription via ATM. I would like to pay for the 30 days (monthly) subscription of the Premium, but I typed a wrong number instead of the number that I should type. I forgot the amount that I should send. I kept going se...
- I have a problem when paying subscription via ATM. I would like to pay for the 30 days (monthly) subscription of the Premium, but I typed a wrong number instead of the number that I should type. I fo...
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- Community Legend
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Going round in circles trying to upgrde to premium
I am wanting to upgrade to premium but I am just gping round in circles. I go to my subscription and I get the offer to try free 30 day trial, I click on continue and it asks for payment (which is fine) I complete my paypal log ins and then it takes ...
- I am wanting to upgrade to premium but I am just gping round in circles. I go to my subscription and I get the offer to try free 30 day trial, I click on continue and it asks for payment (which is fi...
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- Community Legend
- 263 Views
- 3 replies
- 0 likes
- 263 Views
- 3 replies
- 0 likes
I can't add someone to my family plan
Hi, I'm trying to add my dad to my family plan but it says that it can confirm he lives in the same address although he entered the exact address. I appreciate any help
- Hi, I'm trying to add my dad to my family plan but it says that it can confirm he lives in the same address although he entered the exact address. I appreciate any help
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- Community Legend
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
charged premium student but still not in premium
i try the premium student and then i enter all payment info thru visa after i enter it i receive a charge in my card , but after pay it i need to enter my info for student but my school is not in the list so i cant acquired my premium student but you...
- i try the premium student and then i enter all payment info thru visa after i enter it i receive a charge in my card , but after pay it i need to enter my info for student but my school is not in the...
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- Community Legend
- 271 Views
- 2 replies
- 0 likes
- 271 Views
- 2 replies
- 0 likes
Premium payment
Im trying to pay via mobile (globe) but it says i have insufficient credit in my account. Been trying this for 2 months already until spotify paused my premium acct.
- Im trying to pay via mobile (globe) but it says i have insufficient credit in my account. Been trying this for 2 months already until spotify paused my premium acct.
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- Community Legend
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Can't activate my Premium subscription
Hello everyone. In recent days I applied for the new Spotify Premium for Students subscription and after my ID was validated I introduced my card data and a warning appeared saying that there was a problem with the card. A couple of days later I noti...
- Hello everyone. In recent days I applied for the new Spotify Premium for Students subscription and after my ID was validated I introduced my card data and a warning appeared saying that ther...
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- Spotify Star
- 389 Views
- 1 replies
- 0 likes
- 389 Views
- 1 replies
- 0 likes
Solved!! Family premium
I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the two premium subscriptions + the family premium if ...
- I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the...
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Solved!! I can't pay for make Premium
Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your credit card.". How we solve this problem?
- Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your c...
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- Community Legend
- 500 Views
- 7 replies
- 0 likes
- 500 Views
- 7 replies
- 0 likes
Trying to Go Premium
Hi I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then a blank page opens and nothing happens.Any ideas about why ...
- Hi 🙂 I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then ...
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- Community Legend
- 791 Views
- 22 replies
- 0 likes
- 791 Views
- 22 replies
- 0 likes
My premium account was upgraded to family premium, why?
I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
- I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
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- Casual Listener
- 399 Views
- 4 replies
- 0 likes
- 399 Views
- 4 replies
- 0 likes
Account hacked and upgraded to family
I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I was charged.I have received no help from Spotify i...
- I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I...
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- Spotify Star
- 376 Views
- 3 replies
- 0 likes
- 376 Views
- 3 replies
- 0 likes
Abbonamento sospeso
Salve,Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon fine dicendo che l abbonamento sarebbe scaduto il 10...
- Salve, Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon...
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- Spotify Star
- 358 Views
- 1 replies
- 0 likes
- 358 Views
- 1 replies
- 0 likes
Student Discount Payment
How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't usually have their own credit card. How could this ...
- How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't ...
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- Spotify Star
- 391 Views
- 1 replies
- 0 likes
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discounteasyPaymentStudent
- 391 Views
- 1 replies
- 0 likes
no me llega el correo de sheerID
ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos,cuanto tarda en llegar o que hago
- ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos, cuanto tarda en llegar o que hago
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- Spotify Star
- 672 Views
- 1 replies
- 0 likes
- 672 Views
- 1 replies
- 0 likes