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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130936 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63209 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
243271 Views
149 replies
13 likes
Everytime i want to subsrice, it keep saying to go to setting or try again later. Ive been trying for 3 months.
Everytime i want to subsrice, it keep saying to go to setting or try again later. Ive been trying for 3 months.
Spotify Star
236 Views
1 replies
0 likes
i cancelled my account using the text service on the 23rd april but i was still charged on the 19/05....i mean whats going on? who do i contact as this is actually a spotify text sercvice.
i cancelled my account using the text service on the 23rd april but i was still charged on the 19/05....i mean whats going on? who do i contact as this is actually a spotify text sercvice.
Spotify Star
243 Views
1 replies
0 likes
Hey, i just purchased 3 months premium for 1 euro, but it seems like spotify made 10€ reserve on my bank account and in recipes it even says 9,99€. In subscriptions it says it will renew 24.8, which is that 3 months. Why i am still being charged 10€?
Hey, i just purchased 3 months premium for 1 euro, but it seems like spotify made 10€ reserve on my bank account and in recipes it even says 9,99€. In subscriptions it says it will renew 24.8,&...
Spotify Star
296 Views
1 replies
0 likes
I stopped my premium account the day before yesterday, but yesterday money was taken from my account while I do not have premium anymore
I stopped my premium account the day before yesterday, but yesterday money was taken from my account while I do not have premium anymore
Community Legend
178 Views
1 replies
0 likes
Do i receive a notification before the expiration of the 3month subscription so i can cancel to avoid automatic charge?
Do i receive a notification before the expiration of the 3month subscription so i can cancel to avoid automatic charge?
Spotify Star
949 Views
5 replies
0 likes
Hello, I have a spotify premium mambership in The Netherlands and there it works just fine.since two weeks I have moved to Malaysia for an internship and my membership seems not to be working. I keep hearing commercials which is really annoying since...
Hello, I have a spotify premium mambership in The Netherlands and there it works just fine. since two weeks I have moved to Malaysia for an internship and my membership seems not to be work...
Roadie
319 Views
1 replies
0 likes
I updated to premium package but whenever I go to skip a song it will not let me. It keeps bringing up the picture with the "update, click here" picture. What gives?
I updated to premium package but whenever I go to skip a song it will not let me. It keeps bringing up the picture with the "update, click here" picture. What gives?
Spotify Star
337 Views
3 replies
0 likes
I was charged twice for a student discount plan even though i have not even been verified as a student. Also if i do not get verified as a student, do i get refunded ?
I was charged twice for a student discount plan even though i have not even been verified as a student. Also if i do not get verified as a student, do i get refunded ?
Community Legend
252 Views
1 replies
0 likes
Bought the subscription yesterday and I have since signed in and out 4 times and it is still not letting me skip songs and I am still getting ads. In my profile it says I have a premium subscription but it seems like it hasn't kicked in yet. How can ...
Bought the subscription yesterday and I have since signed in and out 4 times and it is still not letting me skip songs and I am still getting ads. In my profile it says I have a premium subscription ...
Spotify Star
226 Views
1 replies
0 likes
I recently signed up for spotify premium trial and got a new phone. When i downloaded spotify and logged in all the sudden all my playlists are gone and I am no longer premium. HELP. I want my playlists back.I am also worried that they will start cha...
I recently signed up for spotify premium trial and got a new phone. When i downloaded spotify and logged in all the sudden all my playlists are gone and I am no longer premium. HELP. I want my playli...
Roadie
246 Views
1 replies
0 likes
I have had premium for a really long time but I need to be down in Texas for Air Force basic training next month. My payment already went through this month and it says it will renew 6/23. If I cancel my subscription now will I still have premium unt...
I have had premium for a really long time but I need to be down in Texas for Air Force basic training next month. My payment already went through this month and it says it will renew 6/23. If I cance...
Spotify Star
206 Views
1 replies
0 likes
Alright, so yeah, I forgot to pay my freaking subscription, and it got halted, whatever, I made the payment today and I'm still getting the "not payment" thing on the app, even when I can listen to music from the browser, what should I do? Thank you.
Alright, so yeah, I forgot to pay my freaking subscription, and it got halted, whatever, I made the payment today and I'm still getting the "not payment" thing on the app, even when I can listen to m...
Newbie
223 Views
1 replies
0 likes
Habe mir ein Spotify code von der Deutschen Post für 10 Euro gekauft .Nun möchte ich unter www.Spotify/redeem.com einlösen doch der code wird als ungültig angezeigt
Habe mir ein Spotify code von der Deutschen Post für 10 Euro gekauft .Nun möchte ich unter www.Spotify/redeem.com einlösen doch der code wird als ungültig angezeigt
456 Views
0 replies
0 likes
Help Spotify will not accept my debit or credit card. I get the oops my card is having a bad day message. The bank confirms my cards are fine. I would like to get premium service back. No resolution no one to ask no number to call. Please don't drive...
Help Spotify will not accept my debit or credit card. I get the oops my card is having a bad day message. The bank confirms my cards are fine. I would like to get premium service back. No resolution ...
Spotify Star
308 Views
1 replies
0 likes
hi there ive been charged 4x times for the offer and i was wondering how can i get the payment returned many thanks
hi there ive been charged 4x times for the offer and i was wondering how can i get the payment returned many thanks
Spotify Star
359 Views
1 replies
0 likes
Buenas tardes, Mi cuenta se encuentra en un plan familiar donde yo no soy el titular, y hace unos días hicieron un cargo de $149.00 a mi tarjeta de crédito. como puedo solicitar el reembolso. FECHAAUTORIZACIONFECHAAPLICACIONCONCEPTO R.F.C. REFERENCIA...
Buenas tardes, Mi cuenta se encuentra en un plan familiar donde yo no soy el titular, y hace unos días hicieron un cargo de $149.00 a mi tarjeta de crédito. como puedo solicitar el reembolso...
Spotify Star
12439 Views
3 replies
0 likes
Boa tarde!Fiz a renovação do meu plano premium hoje, e só após o pagamento eu verifiquei que existia o plano universitário (o qual me encaixo). Já encaminhei os documentos para ativação do plano universitário, e gostaria de saber se o valor de R$ 16,...
Boa tarde! Fiz a renovação do meu plano premium hoje, e só após o pagamento eu verifiquei que existia o plano universitário (o qual me encaixo). Já encaminhei os documentos para ativação do plano un...
158 Views
0 replies
0 likes
I have never used a promotional offer and I have just made the account for the offer.I did ot sign up to any free trial or half price discount but cannot get the offer. I emailed a ticket but just got an automated response. Anyone got any suggestions...
I have never used a promotional offer and I have just made the account for the offer.I did ot sign up to any free trial or half price discount but cannot get the offer. I emailed a ticket but just go...
Spotify Star
273 Views
1 replies
0 likes
I am new at spotify and it wodnt let me get $0.99 for 3 months. says i have had a similar trial but i have never had a trial or anything. i've just signed up today
I am new at spotify and it wodnt let me get $0.99 for 3 months. says i have had a similar trial but i have never had a trial or anything. i've just signed up today
Casual Listener
547 Views
3 replies
0 likes
Me hicieron dos cargos de la mensualidad en su modalidad Estudiante, uno el 22/05/2017 a las 07:18 Am y el ultimo el 23/05/2017 a las 07:25 y sin activar la cuenta Premium.He notado que se repite mucho estos casos de dobles cobros y me gustaria una s...
Me hicieron dos cargos de la mensualidad en su modalidad Estudiante, uno el 22/05/2017 a las 07:18 Am y el ultimo el 23/05/2017 a las 07:25 y sin activar la cuenta Premium. He notado que se re...
Roadie
286 Views
1 replies
0 likes
