Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129462 Views
- 87 replies
- 10 likes
- 129462 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15435 Views
- 27 replies
- 3 likes
- 15435 Views
- 27 replies
- 3 likes
assinatura
Na minha conta spotify diz que tenho o plano free, mas todo mês estou sendo cobrada 16,90 mesmo não tendo uma assinatura e não usufruindo do app. Como cancelo? não posso pagar mais.
- Na minha conta spotify diz que tenho o plano free, mas todo mês estou sendo cobrada 16,90 mesmo não tendo uma assinatura e não usufruindo do app. Como cancelo? não posso pagar mais.
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Solved!! Student premuim
I tried to buy premium with student discount but i couldn't do verification because im 13 it did get my money but didn't gave the premium what can ı do (sorry for bad grammer )
- I tried to buy premium with student discount but i couldn't do verification because im 13 it did get my money but didn't gave the premium what can ı do (sorry for bad grammer )
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- Community Legend
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
[SOLVED][Premium/Student] Loading. Please wait...
Hey, guys! So I just wanted to purchase Spotify Premium again because my 3 months deal was over. So I canceled my subscription and went to Premium and then other offers. When I clicked on subscribing on the billing page where I have to choose my paym...
- Hey, guys! So I just wanted to purchase Spotify Premium again because my 3 months deal was over. So I canceled my subscription and went to Premium and then other offers. When I clicked on su...
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- 250 Views
- 0 replies
- 0 likes
- 250 Views
- 0 replies
- 0 likes
The student discount did not apply
Good morning. My student discount did not apply. I was charged $10 this month. Is there something I did wrong?
- Good morning. My student discount did not apply. I was charged $10 this month. Is there something I did wrong?
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- Casual Listener
- 190 Views
- 2 replies
- 0 likes
- 190 Views
- 2 replies
- 0 likes
Student Premium
Hi, From the September 2017 I have started to have a Spotify Student Premium Account, and I dont know why it has stopped this month and I was charged for a full price of Premium Account. So I thought, hmm okay I will apply the Student Discount Again ...
- Hi, From the September 2017 I have started to have a Spotify Student Premium Account, and I dont know why it has stopped this month and I was charged for a full price of Premium Account. So I ...
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Showstopper Podcast availability by country
Is the Showstopper Podcast not available in Brazil? All I get in the app is a blank list and in a browser the episodes are greyed out. This or something similar happens on both macs and my android device. The most recent accompanying music playlist i...
- Is the Showstopper Podcast not available in Brazil? All I get in the app is a blank list and in a browser the episodes are greyed out. This or something similar happens on both macs and my android de...
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- 216 Views
- 0 replies
- 3 likes
- 216 Views
- 0 replies
- 3 likes
Premium Problem
Ödememi Yaptım ama premium özelliğine kavuşamadım lütfen yardım edin.kartımdan para çekildi
- Ödememi Yaptım ama premium özelliğine kavuşamadım lütfen yardım edin.kartımdan para çekildi
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- 109 Views
- 0 replies
- 0 likes
- 109 Views
- 0 replies
- 0 likes
cambio de dispositivo
cambie mi celular ... al bajar spotify en mi aparato nuevo... ingreso con mi clave y todo bien ... pero no veo mis playlist y además no me reconoce mi cuenta Premium
- cambie mi celular ... al bajar spotify en mi aparato nuevo... ingreso con mi clave y todo bien ... pero no veo mis playlist y además no me reconoce mi cuenta Premium
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- Roadie
- 52441 Views
- 3 replies
- 7 likes
- 52441 Views
- 3 replies
- 7 likes
Family Plan
So if my daughter & I live in different house's we can not share the family premium??
- So if my daughter & I live in different house's we can not share the family premium??
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Solved!! Offline mode longer than 30 days
Just wondering if I buy the 1 year subscripton can I stay offline for longer than 30 days?
- Just wondering if I buy the 1 year subscripton can I stay offline for longer than 30 days?
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- Spotify Star
- 646 Views
- 1 replies
- 0 likes
- 646 Views
- 1 replies
- 0 likes
I paid twice for spotify but didnt get student premium
There is a error in confirmation page :"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method."But it seems my money has been charged twice from my card. Also i ...
- There is a error in confirmation page : "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." But it se...
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- Casual Listener
- 208 Views
- 2 replies
- 1 likes
- 208 Views
- 2 replies
- 1 likes
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My familyaccount was paused lately.In case I wanted to unpause I had topay. So, I followed the payment plan and payed the 10 euro's as they were shown. After having paid I came to the conclusion that I paid for my account indivually. Can I undo this ...
- My familyaccount was paused lately. In case I wanted to unpause I had to pay. So, I followed the payment plan and payed the 10 euro's as they were shown. After having paid I came to the conclusion ...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
cancel subscription without username and password
Few months ago, I paying 1 euro for having a premium subscription for three months.When I changed mobile phone, I downloaded spotify but I registered with another account. Now, I don't remembar username(or e-mail) and password of the old account and ...
- Few months ago, I paying 1 euro for having a premium subscription for three months. When I changed mobile phone, I downloaded spotify but I registered with another account. Now, I don't remembar use...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Conta
Bom dia, paguei a conta premium e continua as propagandas e não consigo ouvir as músicas que quero e diz que não tenho assinatura.Aguardo resposta e resolução.Jaciara
- Bom dia, paguei a conta premium e continua as propagandas e não consigo ouvir as músicas que quero e diz que não tenho assinatura. Aguardo resposta e resolução. Jaciara
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Better Ad Management
My wife turned me onto you guys. I tried it out and was seriously considering forking out the money to sub. This turned me off though. I recently switched to Win10. Along with that trauma, I tried out your app instead of the browser one. It seems now...
- My wife turned me onto you guys. I tried it out and was seriously considering forking out the money to sub. This turned me off though. I recently switched to Win10. Along with that trauma, I tried ou...
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- Gig Goer
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
*HORRIBLE* support for LA area
My name is Francisca and I live in Santiago, Chile. This is my last attempt to use my family subscription and/or fix my brother's. A month ago we were kicked out of premium because 'our address didn't match the Premium user'. This is by far the most ...
- My name is Francisca and I live in Santiago, Chile. This is my last attempt to use my family subscription and/or fix my brother's. A month ago we were kicked out of premium because 'our address didn'...
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- Spotify Star
- 256 Views
- 5 replies
- 0 likes
- 256 Views
- 5 replies
- 0 likes
Double Billed
After reading alll the comments left about this subject. I noticed that I too have been double billed. On may 1st and again on may 9th. I refuse to go thru all the hoopla that was done to other customers on spotify. Therefore, I will be at my bank on...
- After reading alll the comments left about this subject. I noticed that I too have been double billed. On may 1st and again on may 9th. I refuse to go thru all the hoopla that was done to other custo...
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- Newbie
- 212 Views
- 2 replies
- 0 likes
- 212 Views
- 2 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Solved!! Premium to free
My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
- My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
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- Gig Goer
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Superuser Contribution Family but it won't allow family with saman addresses
I have two brothers who have been kicked off of my Spotify but my two sisters didn't. I am right next to them trying to add them but it's denying it. How can we get this fixed? We've tried the same address different versions. It's costed us a bit so ...
- I have two brothers who have been kicked off of my Spotify but my two sisters didn't. I am right next to them trying to add them but it's denying it. How can we get this fixed? We've tried the same a...
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- Moderator
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes