Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173182 Views
- 114 replies
- 12 likes
- 173182 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19285 Views
- 27 replies
- 4 likes
- 19285 Views
- 27 replies
- 4 likes
Money is wihdrawn even though subscription was not successful
Hi, I was trying to get a student account. After I entered my credit card informaton, It was stated that no money would be charged from my credit card on the SheerID page until I login with SheerID. I was not able to subscribe as a student however it...
- Hi, I was trying to get a student account. After I entered my credit card informaton, It was stated that no money would be charged from my credit card on the SheerID page unti...
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Student discount
I have the student discount. However, starting in December they've been charging me the full 10.00 I didn't notice until now but would like a refund for charging me for the wrong subscription.
- I have the student discount. However, starting in December they've been charging me the full 10.00 I didn't notice until now but would like a refund for charging me for the wrong subscription.
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
two payment in a month
I've changed my account from premium to family premium and now i've been charged for both of them.Now my account seems as family, as it should be but don't understand why am i being charged for also premium.
- I've changed my account from premium to family premium and now i've been charged for both of them. Now my account seems as family, as it should be but don't understand why am i being charged for als...
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- Spotify Star
- 263 Views
- 3 replies
- 0 likes
- 263 Views
- 3 replies
- 0 likes
Disable autorenewal
Hi Spotify! How can I disable autorenewal? I prefer to control it myself At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium for 3 months, but in Augist - if I'm happy with everything - I ...
- Hi Spotify! How can I disable autorenewal? I prefer to control it myself 🙂 At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium ...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Charged 4 times
I am new spotify So i tried to get 3 month trial for $0.99. When i was filliing in my payment details after that when proceeded forward, it kept bringing me back to the same page So tried few more time and when checked my bank account, there was 4 tr...
- I am new spotify So i tried to get 3 month trial for $0.99. When i was filliing in my payment details after that when proceeded forward, it kept bringing me back to the same page So tried few more ti...
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- Spotify Star
- 242 Views
- 3 replies
- 0 likes
- 242 Views
- 3 replies
- 0 likes
3 Month Premium for $0.99 on Playstation Broken
Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but following the link both on my Playstation and on PC (when on Playstation's website a...
- Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but follow...
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- Spotify Star
- 625 Views
- 3 replies
- 0 likes
- 625 Views
- 3 replies
- 0 likes
Renewing Spotify Premium - Payment
Hello, Earlier today I went online to renew my Spotify Premium subscription. Previously I had paid for one and later three months at a time using iDeal (online banking). However, when I went to renew my account today, I was told to pay one single cen...
- Hello, Earlier today I went online to renew my Spotify Premium subscription. Previously I had paid for one and later three months at a time using iDeal (online banking). However, when I went...
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- Regular
- 529 Views
- 2 replies
- 0 likes
- 529 Views
- 2 replies
- 0 likes
Subscription
Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the price.
- Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the pric...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Solved!! Offline
If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
- If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Solved!! Paguei a Conta Premium porem ainda estou com a conta free
Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
- Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
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- Spotify Star
- 371 Views
- 3 replies
- 0 likes
- 371 Views
- 3 replies
- 0 likes
pagamento
não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
- não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
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- Spotify Star
- 318 Views
- 1 replies
- 1 likes
- 318 Views
- 1 replies
- 1 likes
getting rid of credit card without canceling subscription
Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bought it?
- Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bou...
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- Community Legend
- 570 Views
- 1 replies
- 0 likes
- 570 Views
- 1 replies
- 0 likes
Premium Account Payment Problem
I used to have a Premium Account some months ago... Since November or December Spotify stops the charges to my credit card... I tried to fix the problem but Spotify only offers me a Familiy Plan and I really don't need a Family Plan I just want to re...
- I used to have a Premium Account some months ago... Since November or December Spotify stops the charges to my credit card... I tried to fix the problem but Spotify only offers me a Familiy Plan and ...
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Cuenta premium
Hola, me registré a la cuenta premian de 3 meses pero no me deja cambie de música ni nada es como si estuviera gratis
- Hola, me registré a la cuenta premian de 3 meses pero no me deja cambie de música ni nada es como si estuviera gratis
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
**bleep** Spotify
I couldn't hate spotify any more, there is not a **bleep**ing chat support and these piece of **bleep** charge me twice, what the **bleep** in the world is wrong with this jerks.......... go and **bleep** yourselves spotify motherfuuuuucker
- I couldn't hate spotify any more, there is not a **bleep**ing chat support and these piece of **bleep** charge me twice, what the **bleep** in the world is wrong with this jerks.......... go and **bl...
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Spotify Premium
Hi, how do i check my credit card details on my account? Because i signed up for the 30 days free trial and I dont remember placing any credit card details when doing this or even before this? I just need to check whether i have placed credit card de...
- Hi, how do i check my credit card details on my account? Because i signed up for the 30 days free trial and I dont remember placing any credit card details when doing this or even before this? I just...
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- Community Legend
- 366 Views
- 2 replies
- 0 likes
- 366 Views
- 2 replies
- 0 likes
Failed to buy premium
Hi everyone, I'm trying to purchase Spotify premium on my phone. Apparently there is something new called 'discount for students' in my country (Turkey). I tried to buy both on 10th of May and 21th of May yet i couldn't get do it on my phone. I was c...
- Hi everyone, I'm trying to purchase Spotify premium on my phone. Apparently there is something new called 'discount for students' in my country (Turkey). I tried to buy both on 10th of May and 21th o...
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Solved!! Spotif account change
Hi, I just created a new account and linked my Facebook account to it. I previously used my facebook account (premium account) to listen on spotify. Will my previous premium account be transferred to the new one?
- Hi, I just created a new account and linked my Facebook account to it. I previously used my facebook account (premium account) to listen on spotify. Will my previous premium account be transferred to...
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- Spotify Star
- 313 Views
- 1 replies
- 0 likes
- 313 Views
- 1 replies
- 0 likes
Cancelled Spotify 2 months ago but still getting charged
Cancelled it and it's still charging me today. Was 100% sure it was cancelled because I can't play songs offline anymore since I did it but I checked my online banking and says it took out 2 payments since - which is stupid. My account still says pre...
- Cancelled it and it's still charging me today. Was 100% sure it was cancelled because I can't play songs offline anymore since I did it but I checked my online banking and says it took out 2 payments...
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- Community Legend
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Solved!! Reembolso premium
Hola buenas , os escribo este mensaje porque hoy me han cobrado los 9,99€ de cuando se renueva la suscripción, pero yo no la queria renovar y me he dado cuenta de que me han cobrado cuando me ha llegado un correo. Hay alguna forma de que me devuelvan...
- Hola buenas , os escribo este mensaje porque hoy me han cobrado los 9,99€ de cuando se renueva la suscripción, pero yo no la queria renovar y me he dado cuenta de que me han cobrado cuando me ha lleg...
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- Spotify Star
- 1145 Views
- 1 replies
- 0 likes
- 1145 Views
- 1 replies
- 0 likes