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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129219 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57991 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233659 Views
144 replies
13 likes
Hi Spotify! How can I disable autorenewal? I prefer to control it myself At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium for 3 months, but in Augist - if I'm happy with everything - I ...
Hi Spotify! How can I disable autorenewal? I prefer to control it myself 🙂 At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium ...
Spotify Star
225 Views
1 replies
0 likes
Hey all, I have pay 0.99 TL for 3 months premium but my spotify brings me to free mode. How we solve this problem. Thanks in advance.
Hey all, I have pay 0.99 TL for 3 months premium but my spotify brings me to free mode. How we solve this problem. Thanks in advance.
Spotify Star
196 Views
1 replies
0 likes
If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
Spotify Star
334 Views
1 replies
0 likes
Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the price.
Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the pric...
Spotify Star
266 Views
1 replies
0 likes
hola, hoy mismo compre la suscripcion premium con tarjeta por primera vez (3 meses por $9.00 pesos), unas horas despues elimine mi aplicacion movil por error, la descarge de nuevo de google store y no me aparecia mi cuenta premium. Mi duda es si se t...
hola, hoy mismo compre la suscripcion premium con tarjeta por primera vez (3 meses por $9.00 pesos), unas horas despues elimine mi aplicacion movil por error, la descarge de nuevo de google store y n...
Spotify Star
332 Views
1 replies
0 likes
I just got verified for a student premium account so I went directly to my Spotify account online and updated my details. I saw that I was charged $11.99 for a regular premium account. I went back to my email and clicked through the link in the email...
I just got verified for a student premium account so I went directly to my Spotify account online and updated my details. I saw that I was charged $11.99 for a regular premium account. I went back to...
Spotify Star
301 Views
3 replies
0 likes
Tengo una cuenta en Spotify, y activé la prueba de 7 días premium gratis. Cuando termine el plazo,¿no se me cobrará algo más, como las canciones que descargué?
Tengo una cuenta en Spotify, y activé la prueba de 7 días premium gratis. Cuando termine el plazo,¿no se me cobrará algo más, como las canciones que descargué?
Newbie
568 Views
2 replies
0 likes
My premium subscription is about to expire in a day. I paid for another month so it will be extended. My payment for 1 month of Premium was validated. But when I checked, my subscription wasn't extended for another month. I checked my bank account an...
My premium subscription is about to expire in a day. I paid for another month so it will be extended. My payment for 1 month of Premium was validated. But when I checked, my subscription wasn't exten...
Spotify Star
231 Views
1 replies
0 likes
Tengo una cuenta de Spotify pero se me está haciendo un doble cobro no se que este pasando alguien me puede decir dónde puedo ver ese tema?
Tengo una cuenta de Spotify pero se me está haciendo un doble cobro no se que este pasando alguien me puede decir dónde puedo ver ese tema?
Spotify Star
217 Views
1 replies
0 likes
Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but following the link both on my Playstation and on PC (when on Playstation's website a...
Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but follow...
Spotify Star
668 Views
3 replies
0 likes
Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
Spotify Star
442 Views
3 replies
0 likes
Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bought it?
Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bou...
Community Legend
642 Views
1 replies
0 likes
Same mistake. I created an account, started free trial and entered my payment methods and my premium in not started. In my preimum informations page it said your premium will be renewed at 28may and we take 0.99 for each months
Same mistake. I created an account, started free trial and entered my payment methods and my premium in not started. In my preimum informations page it said your premium will be renewed at 28may and ...
Spotify Star
195 Views
1 replies
0 likes
não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
Spotify Star
346 Views
1 replies
1 likes
Hola buenas , os escribo este mensaje porque hoy me han cobrado los 9,99€ de cuando se renueva la suscripción, pero yo no la queria renovar y me he dado cuenta de que me han cobrado cuando me ha llegado un correo. Hay alguna forma de que me devuelvan...
Hola buenas , os escribo este mensaje porque hoy me han cobrado los 9,99€ de cuando se renueva la suscripción, pero yo no la queria renovar y me he dado cuenta de que me han cobrado cuando me ha lleg...
Spotify Star
1276 Views
1 replies
0 likes
Hi guys, use spotify from germany. I saw the offer "0.99 € 3 months" and tried to pay with Paypal. After having settled the payment, no money is withdrawn and the product is not activated. Could you help me?
Hi guys, use spotify from germany. I saw the offer "0.99 € 3 months" and tried to pay with Paypal. After having settled the payment, no money is withdrawn and the product is not activated. Could you ...
Spotify Star
555 Views
10 replies
0 likes
Recebi um e-mail oferecendo 3 meses de assinatura por 1, 99 porem me cobraram 10 reais no cartão, como reverter a cobranca indevida?
Recebi um e-mail oferecendo 3 meses de assinatura por 1, 99 porem me cobraram 10 reais no cartão, como reverter a cobranca indevida?
Spotify Star
740 Views
6 replies
0 likes
Can someone give me a premium account?
Can someone give me a premium account?
Spotify Star
198 Views
1 replies
0 likes
Hi, I want to know if I can buy a gift card for the 3 months for $0.99 offer. Thanks!
Hi, I want to know if I can buy a gift card for the 3 months for $0.99 offer. Thanks!
Community Legend
409 Views
1 replies
0 likes
Hi everyone! I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library).I checked, and if I want to change the country of residence in my account, I have to giv...
Hi everyone! I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library). I checked, and if I want t...
Spotify Star
813 Views
5 replies
0 likes
